• 제목/요약/키워드: Quality Assessment Tool

검색결과 509건 처리시간 0.025초

보건소 건강증진사업 수행과정의 질 평가지표 개발 -고혈압관리사업에서의 타당도 검증- (The Development of a Quality Assessment Tool for the Process of Health Promotion Programs at Public Health Centers)

  • 서영준;정애숙;박태선;이규식
    • 보건행정학회지
    • /
    • 제13권3호
    • /
    • pp.35-51
    • /
    • 2003
  • This study purports to develop a quality assessment tool for the process of health promotion programs at public health centers(PHC). The draft of the assessment tool developed by the literature was distributed to 242 staffs who were in charge of the health promotion programs at PHCs for evaluating the feasibility of the tool on September and October 2002. The major results of the study were as follows; The quality assessment tool developed in the study consisted of four domains: strategic planning, program management, monitoring and evaluation, and resources and information. The strategic planning dealt with the function of the planning staff and committees, community data analysis, the feasibility of the program, and the approach methods for attaining the goal of the program. The program management included the items on the qualification and power of the program staff. The monitoring and evaluation included the items on the reporting and communication among program units, and feed back after monitoring. Finally, the resources and information dealt with community networking, clients' response, and consulting activity of the staff. The validity of the tools was tested and partly supported by both formative and criterion-related methods. The assessment tools developed in this study could be used by health promotion workers in the self-evaluation of the program quality. In conclusion, the quality assessment tool developed in the study will be a good safeguard for assuring the quality of the process of health promotion programs.

고객지향적 병원 급식서비스 운영을 위한 질 평가 도구 개발 및 적용 (Development of Quality Assessment Tool and Application to Customer-Oriented Hospital Foodservice Management)

  • 이해영;장승희;양일선
    • Journal of Nutrition and Health
    • /
    • 제37권4호
    • /
    • pp.329-338
    • /
    • 2004
  • The purposes of this study were to : a) develop the quality assessment tool of hospital foodservice management, b) evaluate the S hospital's foodservice quality by this tool, and c) do the feasibility study about this tool in hospital food-service field by establishing quality management strategies. The developed quality assessment tool of hospital food-service management was consisted of 20 items for quality evaluation by Likert 5 point scale and two additional questions with the most satisfactory item and the most unsatisfactory item. As a result of evaluation, S hospital's foodservice quality was somewhat high, on the factor 'personnel attitude', especially. The IPA technique proved nine items including Q5, Q7, Q8, Q11, Q12, Q13, Q15, Q16, Q17 were in 'Doing Great, Keep It Up' and seven items such as Q1, Q2, Q3, Q6, Q9, Q18, Q19 that got high expectation and low perception needed to be focused in quality management strategy.

재사용 소프트웨어 품질평가 도구 개발 (Development of a Quality Assessment Tool for Software Reuse)

  • 최은만;남윤석
    • 한국정보처리학회논문지
    • /
    • 제4권8호
    • /
    • pp.1948-1960
    • /
    • 1997
  • 소프트웨어를 재사용하는 경우 부품의 품질은 새로 개발한 시스템의 품질에 매우 큰 영향을 미친다. 따라서 재사용 라이브러리를 구성할 때 품질에 대한 평가와 검증은 필수적이다. 여러번 다시 사용하는 재사용 소프트웨어는 일반적인 일회적 소프트웨어에 대한 품질 평가와는 다른 기준으로 평가할 필요가 있다. 사용자 인터페이스나 기능적인 측면보다는 확장성과 정확성 등이 더욱 중요한 품질 요소가 된다. 본 논문은 멀티미디어 재사용 부품 저장소 및 재사용 시스템(Reusable Software for Multimedia Objects)의 일부인 객체 부품화 및 품질 평가 기술 개발에 관한 것으로 C++및 IDL(Interface Definition Language)로 표현된 재사용 부품을 읽어 구문 형식, 구조, 객체 결합도, 객체 응집도, 객체 복잡도, 이해도 등의 관점에서 분석하고 품질 만족도를 출력하는 품질평가 도구를 다루었다. 또한 분산 환경에서 품질 검증 시스템을 사용할 수 있도록 CORBA기반에서 설계하였다.

  • PDF

강의 서비스품질 측정도구 제안 (A Suggestion on Instruction Service Quality Assessment Tool)

  • 최경호;이승주
    • 응용통계연구
    • /
    • 제18권2호
    • /
    • pp.487-497
    • /
    • 2005
  • 강의평가는 질 높은 수업을 실현하고 개선${\cdot}$발전시키기 위해서 일련의 수업체계 및 과정을 평가하고, 분석한 결과를 이용하여 강의 내용을 재조직하거나 강의방법을 개선하여 대학교육의 질적 수준을 높이며, 더 나아가 양질의 교육을 제공함으로써 교육 소비자인 학생들의 만족도를 제고시키는데 그 목적이 있다. 즉 강의평가는 교육현장에서 수행되는 강의에 대한 평가를 통하여 교육 소비자인 학생들의 만족도를 제고시키기 위한 서비스품질 측정 도구라 할 수 있다. 본 논문에서는 강의평가를 통한 교육 서비스품질 향상이 중요한 만큼 강의 서비스품질 측정을 위한 타당한 측정도구를 제안하였다.

웹기반 영양교육 프로그램의 질 평가도구 개발 및 활용가능성 탐색 (How Can We Develop and Make Use of the Quality Assessment Tool of Web-Based Instruction(WBI) for Nutrition Education\ulcorner)

  • 이해영;양일선;강여화;김혜영
    • Journal of Nutrition and Health
    • /
    • 제37권4호
    • /
    • pp.310-315
    • /
    • 2004
  • The purposes of this study were to: a) develop the quality assessment tool of Web-based Instruction (WBI) for nutrition education, b) evaluate the operated WBI (NutriZone) by this tool, and c) do the feasibility study about quality assessment tool for WBI by establishing the instruction and operating strategies. The developed quality assessment tool of WBI for nutrition education was divided into three categories of instruction design, contents and support & operation. And a total of forty items were measured by Likert 5 point scale, computed as one point per item, and amounted to forty points in all. As a result of evaluation, NutriZone got 21.79 out of 40 points and fulfillment rate of 54.5%. The IPA (Importance-Performance Analysis) was applied to establish the instruction and operating strategies, and nine items characterized as attractiveness, multimedia, and learner-initiative were in 'Doing Great, Keep It Up', and so it was regar-ded as program designed with concern in WBI's characteristics unlike the conventional face-to-face education. But twelve items such as 'Errors on switch to other screens are few.', 'Ready correction leads to be out of systemic error.', 'Highlight marks and moving pictures were used in sign of importance.' and etc. that got high importance and low performance needed to be focused in instructional strategy.

응급환자 간호사정 도구개발 (Development of an Nursing Assessment Tool for Emergency Patients)

  • 안미현
    • 간호행정학회지
    • /
    • 제4권2호
    • /
    • pp.419-437
    • /
    • 1998
  • Nurses use a nursing process. that is a scientific approach method. in order to understand the clients' condition and to solve their problems. Professional nurses have accepted the nursing process as a standard framework for nursing activities, and the first step of the nursing process is nursing assessment. The purpose of this study was to develop a nursing assessment tool for emergency patients. Assessment is a first step in the nursing process, and scientific assessment helps to better understand the patients. Thus the development of an assessment tool for emergency patients will improve of nursing quality and advance to efficacy of emergency room(ER) management. The study involved the development of a conceptual framework, preliminary tool, content validity verification process. and reliability verification process. The conceptual framework was developed through a review of the literature. and preliminary tool was developed from the conceptual framework that based on care flow sheet' developed James A. Haley. The preliminary tool was evaluated for validity and reliability by seven experts, one ER nurse manager, two ER head nurses, two emergency medicine doctors. and two ER charge nurses and by ten nurses with one to five year careers in ER nursing. The results of this study was as follows 1. The conceptual framework which was developed was composed of three parts. They were triage criteria, first assessment and secondary assessment. 2. The preliminary tool which was developed had 31 items based on the conceptual framework. 3. To test expert validity a 4-point scale was used. items which had gained 3-4 points from six persons of the seven experts were selected. All 31 items from the preliminary tool were selected. 4. The reliability test was done by ten nurses educated in the use of the assessment tool. Two pairs of nurses simultaneously assessed the same patients. A total agreement percentile was calculated and result was 87.3% agreement. 5. After the validity and reliability testing. the final emergency patient nursing assessment tool was finalized with 31 items. and a check-list for the responses. This study concludes that the tool which was developed is both valid and reliable will advance quality care for emergency patients. This emergency nursing assessment tool was also found to be an adequate tool for assessment of emergency patients.

  • PDF

보건소 건강증진사업 성과평가지표 개발 -금연, 운동, 영양, 절주, 고혈압사업을 중심으로- (The Development of a Performance Evaluation Tool for Health Promotion Programs of Public Health Center)

  • 서영준;이동현;손동국;정승원;정애숙;박남수;김주경;이희원;이무식
    • 보건교육건강증진학회지
    • /
    • 제21권2호
    • /
    • pp.1-16
    • /
    • 2004
  • The ultimate goal of health promotion programs is to improve the quality of life through promoting community health. Since the performance of health promotion programs are greatly affected by the quality of the planning and implementation process of the programs, the proper quality assessment of the program process is very important. According to existing literature, the tool for assessing the quality of the process and implementation as well as the outcome. However, no assessment tool for the quality of the process of health promotion programs has been developed in Korea. The purpose of the study is to develop a quality assessment tool for the process of health promotion programs being conducted at public health centers in Korea. The quality assessment tool developed in the study consists of the following four domains: strategic planning (14 items), program management (11 items), monitoring and evaluation (13 items), and resources and information (15 items). The strategic planning deals with the function of the planning staff and committees, community data analysis, the feasibility of the program, and the approach methods for attaining the goal of the program. The program management includes items on the qualification and power of the program staff. Monitoring and evaluation deals with the planning and education for monitoring, reporting and communication among program units, and feedback after monitoring. Finally, the resource and information covers the planning and activities for obtaining resources and information, community networking, beneficiaries' response, and consulting activity of the staff.

다면적 평가를 통한 교육성과 평가도구 개발 및 분석연구 (Practical Measurement on Education Outcome Through Multi-Evaluations)

  • 백란
    • 공학교육연구
    • /
    • 제15권6호
    • /
    • pp.98-102
    • /
    • 2012
  • This paper diagnose subjects and measures the learning ability of students based on the goal of developing an assessment tool for education productivity based on multi-aspect evaluation conducted by ICEE at Honam University. Furthermore, develop an assessment tool for education productivity that provides a motive to bring detailed improvements in teaching methods through the diagnosis. In addition, a method for compensating the issues and improving the quality of subject is suggested to develop learning ability of students through applying the assessment tool. An integrated operated system of CQI is desired to be built along with quality improvement of education through measuring academic quality by studying the methods for enhancing academic and learning ability achievement from analysis of the curriculum provided in the "ABEEK program". Through this study the current state of education productivity is presented through analyzing the difference between students who participated in the "ABEEK program" and who did not participate, and operating a comparison between the student's comprehension on their majors and liberal arts by the multi-aspect evaluation that has been conducted for 2 years.

CRITICAL SUCCESS FACTORS OF A BUILDING DESIGN TEAM

  • T.H. Nguyen;M. Diab
    • 국제학술발표논문집
    • /
    • The 2th International Conference on Construction Engineering and Project Management
    • /
    • pp.9-18
    • /
    • 2007
  • The success of a building design team is achieved as a result of a combination of multiple events/factors and interactions, and has a great impact on the quality of the building construction process. While most of previous studies have focused on quality of the construction process, the success of a design team has not been completely investigated. This paper presents the critical factors that impact the success of a building design team and describes an assessment tool to measure the successful performance of the design team with respect to the critical factors. The development of the assessment tool employs the concept of quality function deployment (QFD), a technique to measure the service quality of an organization.

  • PDF

QFD Model for Quality Performance Self-assessment

  • Liu, Yumin;Xu, Jichao
    • International Journal of Quality Innovation
    • /
    • 제7권1호
    • /
    • pp.112-127
    • /
    • 2006
  • How to measure Quality Performance (QP) or excellence performance in organizations is very important for improving the quality of an organization's products and services. This paper takes Quality Function Deployment (QFD) as a useful tool to identify the key characteristics of quality performance and measure the influence factors on quality performance. Most national quality awards provide a framework of the criteria to show the essential elements of an organization's quality performance and get the Quality Performance Score (QPS) by self-assessment using the criteria. By means of these criteria, especially, the criteria of China Quality Award (CQA), a measurable indicator system for quality performance is set up. A four-phase QFD model of assessment for quality performance is developed. This QFD model not only presents the most important efforts for the deployment of the measurable indicators of quality performance, but also takes great advantage of evaluating the quality performance and obtaining the quality performance score. The measurable indicator hierarchy of quality performance is formed and its implementation method for assessment quality performance is described in this paper.