• Title/Summary/Keyword: QUALITY SYSTEM

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A Study on the Dynamics of the Quality, Satisfaction, and Reuse Intention of Community Social Services (지역사회서비스 품질, 만족도, 재이용의사의 동태성에 관한 연구)

  • Cho, Sung-Sook
    • Korean System Dynamics Review
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    • v.13 no.2
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    • pp.73-91
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    • 2012
  • This study aims to comprehensively understand the dynamics between the factors related to service quality, satisfaction and reuse intention. The contents of the study are as follows. First, it draws the limitations of the existing studies by reviewing the literature related to the relationships between service quality, satisfaction and reuse intention. Second, it highlights the characteristics of System Dynamics as a means of overcoming their shortcomings as well as examining the dynamic mechanism of the relevant factors. Third, it explores the feedback loops of the relevant key variables and the feedback structure of the system. Lastly, it concludes with the suggestions and implications of the key research findings. This study is expected to emphasize the importance of the feedback mechanism operating around the service quality, satisfaction, and reuse intention. Further, the causal loop diagram developed can be a basic material for the diverse levels of governments as well as service providers to refer to for improving the service quality of Community Social Service Investment Program.

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A Design of Economic Sampling Inspection Plan for Production Process with AOQL Constraint (AOQL제약하 생산공정의 경제적 샘플링검사방식 설계)

  • 박명규
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.21 no.46
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    • pp.119-125
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    • 1998
  • In this study, a traditional concept of sampling inspection plan for the quality assurance system is extended to a consideration of economic aspects in total production system by representing and analyzing the effects between proceeding / succeeding production process including inspection. This approach recognizes that the decision to be made at one manufacturing process (or assembly process) determine not only the cost and the average outgoing quality level of that process but also the input parameters of the cost and the incoming quality to the succeeding process. By analyzing the effects of the average incoming and outgoing quality, manufacturing / assembly quality level and sampling inspection plan on the production system, mathematical models and solution technique to minimize the total production cost for a single product manufacturing system with specified average outgoing quality limit(AOQL) are suggested.

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Product Liability Prevention by ISO9001:2000 Quality Management System (제조물책임(PL) 대응방안으로의 ISO9001:2000 품질경영시스템)

  • 최성운;이락구
    • Journal of the Korea Safety Management & Science
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    • v.2 no.2
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    • pp.57-69
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    • 2000
  • Beginning from July. 2000, the product liability of Korea is designed for reduction of customer loss by defective products. Therefore, most of company are supposed to be ready for taking care of safety and quality of products. ISO9001:2000 quality management system reform to emphasize continual improvement of the process with customer satisfaction. First of all, this paper start with introduction motive of the product liability and examine distinctive mark of the ISO9001:2000 quality management system. We consider the correlation between ISO9001:2000 quality management system and product liability and would like to propose product liability prevention by ISO9001:2000 quality management system with classification a defect style of product, the management guide and the law case.

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Process Improvement for Quality Increase of Weapon System Software Based on ISO/IEC/IEEE 29119 Test Method

  • Park, Byung Hoon;Seo, Yeong Geon
    • Journal of the Korea Society of Computer and Information
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    • v.23 no.12
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    • pp.115-122
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    • 2018
  • As the proportion of software in weapon systems increases, the impact of software on the overall system is growing. As a result, software quality management becomes important, and related regulations and work manuals for quality assurance activities at each stage in the R & D process are becoming more sophisticated. However, due to the characteristics of the weapon system software that is developed as a customized form for the purpose of a specific mission, there are limits to specifying and definitizing the detailed requirements (upper and lower level) according to various operational concepts during the development process. Due to this, software modification (patch change, shape change due to upgrade, etc.) occurs on account of many defects and performance improvement in the mass production and operation stage after the development is completed. In this study, we analyze the characteristics of these weapon system softwares and propose quality improvement methods based on ISO / IEC / IEEE 29119 test method.

The Development of Integrated Power Quality Diagnosis System for Power System (전력계통 전력품질 통합진단시스템 개발)

  • Kwak, N.H.;Jeon, Y.S.;Park, S.H.;Lee, I.M.;Park, H.C.
    • Proceedings of the KIEE Conference
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    • 2005.07a
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    • pp.277-279
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    • 2005
  • Recently, due to the increase of power conversion devices and nonlinear loads with the development of information, communication and control technologies, the instantaneous minute interruption factors such as voltage & current harmonics, surge occurring frequency, instantaneous voltage variation, voltage unbalance, flicker etc. have greatly threatened the power quality, and the deterioration of electric power facilities and the functional error of controllers are increasing. As such an instantaneous minute interruption appears to be small and local, accurate evaluation with measurement is difficult and total analysis system is required through a wide range of power quality effect analysis such as the simultaneous measurement on various power supply phenomena and the analysis on the interrelation with system loads. Most of conventional power quality diagnosis equipments have beer developed and applied, which were able to measure the stability rate of frequency, the stability rate of voltage, the electricity-failure duration etc, However, they were insufficient to analyze the system present situation, understand the cause of the failure occurred by the problem of power quality and analyze out the phenomena. Accordingly, this study will address the development of the system for a wide range of power quality diagnosis over the present level, the system for supporting the determination such as the analysis on risk factors, failure mode and impact, the system for harmonic evaluation based on international standards(IEC 61000 Series) and the total power quality diagnosis network & system with the extension and openness as a local and national-scale broadband power quality diagnosis system.

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Development of Composite Soil Quality Index Evaluation System based on Web GIS (Web GIS기반의 복합적 토양 질 평가 시스템 개발)

  • Sung, Yunsoo;Yang, Jae E;Kim, Sung Chul;Ryu, Jichul;Jang, Wonseok;Kum, Donghyuk;Lim, Kyoung Jae
    • Journal of Korean Society on Water Environment
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    • v.31 no.6
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    • pp.693-699
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    • 2015
  • It has been known that torrential rainfall events have been occurring worldwide due to climate change. The accelerated soil erosion has caused negative impacts on water quality and ecosystem of receiving waterbodies. Since soil security issues have been arising in various areas of the world, intensive interests have been given to topsoil management in Korea. Thus in this study, Web GIS-based computing system of physical, chemical, and biological topsoil quality indices were developed. In this study, five soil quality maps at national scale and top soil erosion potential were prepared for evaluation of soil quality based on soil erosion potential. For this system, the open source Web GIS engine, OpenGeo, was used as core engine of the system. With this system, decision makers or related personnel in areas of soil erosion Best Management Practices (BMPs) would be able to find the most appropriate soil erosion BMPs based on soil erosion potential and soil quality at the area of interest. The Web GIS system would be efficiently used in decision making processes because of ease-of-use interface and scientific data used in this system. This Web GIS system would be efficiently used because this system could provide scientific knowledge to decision makers or stakeholders. Currently various BMP database are being built to be used as a decision support system in topsoil management and topsoil quality areas.

System Design and Application of External Feature Extraction for Quality Maintenance of Yukwa (유과의 품질규격 유지를 위한 외형 정보 측정 시스템 설계 및 적용 연구)

  • Cho, Sung Ho;Kim, Tae Jung;Hwang, Heon
    • The Korean Journal of Community Living Science
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    • v.24 no.2
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    • pp.251-258
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    • 2013
  • Korean oil and honey Yukwa has been paid attention as formal cake for traditional national seasons' holiday and religious service. Quality of Yukwa, however, has been maintained arbitrarily by each Yukwa manufacturer. Since even same Yukwa had severe differences in size, weight, and pattern, it has given the negative effect to the consumer. Yukwa industries need to setup the quantitative quality specifications instead of qualitative ones to maintain the uniformity of Yukwa quality. Efficient and economical inspection and process control system should be developed. In developing quality standards of Yukwa, features which can measure quality quantitatively in real time should be properly chosen. Existing quality features such as acidity, oxidization, hardness, viscosity, and texture were measured by the chemical or physical base destructive methods. Many research and developments have been performed in investigating and analyzing chemical transition states of those quality features as environment or storage condition changes. Most methods, however, require either off-line or complex treatment or time consuming process of analysis in evaluating quality features. Consumer, however, selects products mostly based on the external features such as shape, size, and color. Therefore, critical visual quality features should be chosen and the efficient real time measurement system must be developed. In this paper, computer image acquisition and processing system were developed and software modules were developed to extract the quantitative data of those features in real-time. Computer image processing system will promote in maintaining uniform quality of Yukwa and establishing quality standards of Yukwa.

Statistical Image Quality Measure (통계적 영상 품질 측정)

  • Bae, Kyoung-Yul
    • Journal of Intelligence and Information Systems
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    • v.13 no.4
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    • pp.79-90
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    • 2007
  • The image quality measure is an important issue in the image processing. Several methods which measure the image quality have been proposed and these are based on the mathematical point of view. However, there is difference between the mathematicalmeasure and the measure based on the human visual system and a new measure has to be proposed because the final target of the image is a human visual system In this paper, a statistical image quality measure which is considered the human visual feature was suggested. The human visual system is using the global quality of the image and the local quality of the image and the local quality is more important to human visual system. In this paper, the image divided into several segments and the image qualities were calculated respectively. After then, the statistical method using scoring was applied to the image qualities. The result of the image quality measure was similar to the result of measure based on the human visual system.

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Implementation of a KPI Focused e-QMS: A Case Study in the Aerospace & Defense Industry (KPI 중심의 e-QMS 구현: 우주항공 및 방위 산업 사례 연구)

  • Jae Young Shin;Wan Seon Shin
    • Journal of Korean Society for Quality Management
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    • v.51 no.1
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    • pp.131-154
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    • 2023
  • Purpose: The purpose of this paper is to design an integrated informatization system that can manage quality & KPI by integrating management systems in the aerospace and defense industry, and study the effect on KPI when applied to related companies. Methods: The 7 management systems required for integration in the AS&D industry were studied, and an empirical analysis was conducted for H company in South Korea for the application of e-QMS integrated informatization & KPI system based on security environment and open quality. Results: The results of this study were analyzed to have an effect on the improvement of customer satisfaction and the positive improvement of quality failure cost in the aerospace and defense industry. And it was analyzed that it works to continuously comply with ethical management and environmental laws and prevent safety accidents. Conclusion: The greatest significance of this study is that it attempted to build an e-QMS integrated system in the aerospace and defense industry. Considering that the case of integrated management system and integrated operation of KPI in related industries has not been introduced in the existing literature, the results of this study will be shared as a meaningful preceding study in the era of digital quality information. In addition, the fact that the open-quality quality innovation methodology emphasizing measurement(M), tracking(T), and connection(C) was actually applied in an AS&D company and its effectiveness was objectively proven. It is expected that it will be a good paper for follow-up research.

An Application of GIS to Water Quality Management (GIS를 이용한 하천수질관리)

  • Yang, Hyung-Jae;Lee, Yoo-Won;Kim, Min
    • Journal of Environmental Impact Assessment
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    • v.3 no.2
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    • pp.25-32
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    • 1994
  • This study was carried out as the Anyang creek water quality management using Geographic Information System (GIS) is the purpose of this pilot project to apply a GIS to environmental management field. Analysis of water quality data has been investigated using GIS with modeling of water quality management for the Anyang creek. The results of this study are summarized as follows: 1. The concentration of Mercury in sediment was increased rapidly nearby A26(Nightsoil Treatment Plant) and maximum was showed at A18 (Imgok bridge). Cadmium was increased rapidly at A35(Chulsan bridge). 2. River water quality management using visible computer system as GIS is effective to make decision for water quality management plan and database of environmental factors should be completed before applying GIS. 3. When water pollution accident is occurred in the river water system, pollutant source can be traced and analysed systematically using GIS to manage pollutants discharged into the river water system.

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