• 제목/요약/키워드: Purchasing satisfaction

검색결과 672건 처리시간 0.029초

여성복업쳬의 재킷 치수체계와 소비자 치수 만족도에 관한 연구 - 20대와 30대 여성을 중심으로 - (Ready-mades Size system and consumer Satisfaction on Women's Jackets -For Women Aged between 20's and 30's-)

  • 이희춘;이원자
    • 한국의상디자인학회지
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    • 제7권3호
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    • pp.27-37
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    • 2005
  • This study is aimed at the ready-mades size system and satisfaction of consumers size for woman's wear at domestic market which are made by public production systems. This study, particularly, is focused on jacket of 20-30 aged woman's wear in twenties & thirties female clothe. The procedures of this study are as follows; 1. Select 25 domestic clothing companies that its product has targeted in twenties & thirties female and investigate the system of each pattern size 2. Select 259 female in twenties & thirties randomly in Seoul survey a standad of females jacket purchase. Analysis of this study is based on SPSS statistics program, technical statistics, $X^2$ and ANOVA verification. The results of studying are as follows; 1. The survey of pattern size of the domestic females clothing companies has shown some distinctive feature at age and body type of their consumers. 2. Crucial point of female consumers in twenties & thirties is a design and fitness of their jacket while they are purchasing their jacket. 3. Female consumers have some dissatisfaction for the variety of size, difficulty of purchasing and size of bust, shoulder & length of arms of their jacket.

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의류 인터넷 쇼핑몰의 가상 아바타 피팅 모델이 소비자 구매행동에 미치는 영향연구: 기존 온라인 쇼핑몰 모델과 가상 피팅 아바타 모델 비교 (The Effects of the Virtual Avatar Fitting Models for Apparel e-Commerce in Consumer's Purchasing Behavior: Comparing Traditional Model with Virtual Avatar Model)

  • 황수연;신상무
    • 패션비즈니스
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    • 제17권5호
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    • pp.57-69
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    • 2013
  • The purpose of this study is to compare the traditional shopping model and virtual avatar fitting model with regards to credibility and favorable impression effects on shopping mall satisfaction, product preferences, and purchasing intentions of apparel e-commerce. Questionnaires are distributed to 10-30s years old consumers who live in Seoul. Data are analyzed by descriptive statistics, Cronbach's ${\alpha}$, and regression analysis. The results are that the provoked credibility and favorable impression from the traditional shopping model affects the consumers' shopping mall satisfaction and buying intention in descending order. In additional, the credibility from traditional shopping model affects the product preference. The provoked credibility from the virtual fitting model influences the consumers' product preferences, and buying intentions. The favorable impression from the virtual fitting model affects shopping mall satisfaction. In general, provoked credibility from virtual avatar fitting model and traditional shopping model play key roles which could influence the consumers' buying intention.

초경량 섬유 소재를 사용한 다운점퍼에 대한 제품 평가 (Down jumpers using Ultra-light Fiber Materials about to Product Evaluation)

  • 류신아;박길순
    • 한국생활과학회지
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    • 제24권5호
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    • pp.677-686
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    • 2015
  • This study is to survey the concept of ultralight down jumpers examine customers' knowledge about ultralight down jumpers, factor effect when purchasing them, and satisfaction level. The research method is to examine a survey of consumer evaluation about ultralight down jumpers using a questionnaire targeting 240 men and women in their 30s and 40s. The results of the study are as follows. The knowledge Customers have about ultralight down jumpers appeared low scores in most items; 62.1%9(2.28)) answered 'does not know' in the item of 'knows about the mixed composition rate of filler', 54.6%(2.49) answered 'does not know' in the item of 'knows about ultralight materials', and 52.5%(2.56) answered 'does not know' in the item of 'knows about filling rate'. The important factors to consider when purchasing were 'size and pattern'(4.34), 'color'(4.32), 'design and price'(4.30). About satisfaction, 66.7%(3.69) answered 'most satisfied' in the item of 'well-fitting(wearing) sensation' and 60.0%(3.63) answers 'satisfied' in the item of 'activity and easy-to-wear'.

여고생의 착용교복에 대한 디자인 평가 및 교복 만족도 - 울산지역을 중심으로 - (The Evaluation for the Design & Satisfaction of the School Uniform in Girls' High School - Focusing on Ulsan -)

  • 한민희;이은숙
    • 한국의상디자인학회지
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    • 제16권4호
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    • pp.177-188
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    • 2014
  • This research is aimed at analyzing the evaluation for the design and satisfaction/unsatisfaction of the autumn and winter school uniform targeting junior students and sophomore students at academical and vocational high schools located in Ulsan, Korea. For this research, SPSS 12.0 was used to measure the frequency and the t-test analysis of 396 data. The results of this study are as follows. The most important factor of autumn-winter school uniforms was heat-retainment. It was showed significant differences between sphere and grade. They also answered body shape' faults and figure emphasis as the most distressed factors. In the design of the school uniform, It was not show significant differences between sphere and grade. They considered the silhouette when they worn the school uniform as the most important factor. The primary factors in purchasing a uniform appeared to be price. Repair experiences after purchasing a school uniform found to count more among students. Examination about transformed parts of uniforms for the students with experiences in uniform modification showed that many students in the academic sphere modified length and width of upper wears, and length of skirt, while many students in the vocational sphere modified waist and hip. Junior grade than sophomore grade appeared to have modified in all parts.

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소비자의 브랜드 태도가 인터넷 브랜드 의류 구매행동에 미치는 영향 (The Influences of Consumer's Brand Attitude on Brand Clothes Purchasing Behavior in On-line Mall)

  • 지혜경
    • 복식
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    • 제62권5호
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    • pp.171-180
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    • 2012
  • Purchasing behavior of brand clothes in internet shopping mall is largely used on the purpose of having a good quality of clothing, price advantage and shopping efficiency. This study aims to find out consumer's evaluation on the properties of brand clothes in internet shopping mall according to consumer's brand attitude(brand identification and brand pursue value). The influences consumers' evaluation of the properties of brand clothes on the purchase satisfaction and off-line brand image evaluation were also investigated. This study surveyed male and female consumers in their 20s~40s for empirical analysis in August 2011 who have purchased brand clothing through internet shopping malls. The survey was conducted on 254 subjects who were selected through online convenience sampling. Data were analyzed by using SPSS for Windows 12.0, and descriptive statistics, reliability analysis, factor analysis, and regression analysis were done as well. The results are as follows. First, it was identified that consumers' brand identification and brand pursue value had significant influence on the evaluation of physical, functional, and expressional product properties. Second, it was identified that consumers' evaluation on the brand clothing properties significantly influenced on internet purchase satisfaction and brand image evaluation. Especially, expressive property of brand clothes appeared to be the most influential factor on purchase satisfaction and brand image evaluation. The results of this study will help clothing companies with prestigious brand names to administer the product qualities with differentiation policy from off-line sales and satisfy the consumer needs in internet shopping, hence enhancing the brand image of the company.

20대 여대생의 체형 및 유방유형별 브래지어 착용실태조사 연구 (A Survey on Wearing of Brassieres according to Body and Breast Type of College Women)

  • 손부현;권수애
    • 한국의류학회지
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    • 제36권8호
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    • pp.791-801
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    • 2012
  • We performed an assessment of wearing, purchasing, satisfaction, and the fit of brassieres according to body and breast type for college women to provide basic data on the manufacture of an ergonomic brassiere. The classifications of domed and conical breast type or projecting and conical breast type were unclear. Flat breast were dissatisfied with the shape of small and flat, and drooping breast were dissatisfied with the shape of big, projected, and drooping. In purchasing a brassiere, the majority of subjects were ignorant of their brassiere size, and over 80% of the subjects bought a brassiere without trying it on. Over 50% of those surveyed said they found it difficult to buy a well-fitted brassiere, particularly for the flat and drooping breast type. Over 70% of those surveyed wore a brassiere of 3/4 cup size, the slim body type wore a brassiere of 1/2 cup size; however, the obese body type wore a brassiere of full-cup size. The flat-breast or slim-body wore a brassiere of a thick pad type but projecting-breast or drooping breast wore brassiere of a thin pad type. Many of the subjects wore an unfitted brassiere in cup size and under bust size. In the classification of breast type, there were slight differences between the breast type that they recognized and the breast type that they were shown. There were distinctions in function, satisfaction, and fitness based on breast type. Therefore, the development of an ergonomic brassiere should considered the characteristics of breast type for fitness and comfort.

Kano 모델을 이용한 화장품 구매의도에 영향을 미치는 마케팅 믹스요인에 관한 연구 (Marketing Mix Factors affecting on Purchasing Intention of Cosmetics Users by Using Kano Model)

  • 최영진;장규순
    • 벤처창업연구
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    • 제9권6호
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    • pp.153-161
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    • 2014
  • 본 연구는 Kano 모델을 이용하여 화장품 구매에 영향을 미치는 마케팅 믹스 요인을 분석하기 위해, 선행적 연구를 바탕으로 마케팅 믹스 요인 분류에 따라 긍정적 질문과 부정적 질문을 동시에 설문하여 매력적 품질, 일원적 품질, 당연적 품질을 규명하고자 하였다. Timko's Analysis 고객 만족과 불만족 계수를 이용한 화장품 구매에 영향을 미치는 마케팅 믹스 요인을 분석한 결과 촉진전략 중 가격할인 정책과 가족/ 주변인의 추천 전략이 매력적 품질로 나타났다. 제품 전략의 효능과 효과, 사용감, 피부적합성은 일원적 품질로 나와 고객의 요구를 충족시키면 선형적으로 그 만족도가 증가하는 것으로 파악되었다. 반면에 제품 측면의 용기, 포장 디자인, 색상, 브랜드 인지도와, 가격 측면의 낮은 가격, 중간가격 수준과 유통 측면의 구매경로, 촉진 측면의 매체 광고 에 대해서는 무관심 품질로 나타나서 이들 요인에 대하여는 과도한 예산을 집행하는 것은 투입대비 효과가 높지 않을 것으로 판단해 볼 수 있다.

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인터넷 쇼핑몰의 구매 의도에 미치는 영향요인 (A Study on the factors affecting Purchasing Intentions of Internet Shopping Mall)

  • 감화준;김대호
    • 벤처창업연구
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    • 제7권3호
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    • pp.105-113
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    • 2012
  • 온라인 쇼핑몰에 대한 연구는 정보 기술과 물류 기술 등 여러 분야로 구분하고 연구해 왔다. 그러나 마케팅 관점에서 정보기술 이용에 관한 연구와 배송서비스에 대한 소비자의 인식, 소비자의 행위에 대한 동시적인 고찰 연구가 필요하다. 그리고 고객신뢰도, 지각된 가치, 고객만족, 구매의도 간의 상호관계를 파악함으로써 지속적인 고객 창출과 유지를 위해 인터넷 쇼핑몰의 나아가야 할 방향을 제시함과 아울러 경쟁력을 높이고자 한다. 본 연구의 목적은 인터넷 쇼핑몰에서 실제 구매 경험이 있는 소비자를 대상으로 웹 사이트 품질과 배송 서비스, 고객만족도 및 구매의도간의 영향관계를 알아보는 것이다. 다시 말하면 먼저 기존의 문헌고찰 및 실증분석을 통해, 웹 사이트품질이 고객신뢰도와 지각된 가치에, 고객신뢰도가 고객만족과 구매의도에. 지각되는 가치가 고객만족과 구매의도에, 그리고 고객만족이 구매의도에 어떻게 영향을 미치는가를 전체적인 흐름으로 이해하고, 이 개념들 간의 관계를 설명함으로써 웹 사이트 품질 향상을 위한 효율적이고도 효과적인 전략적 틀을 제시하고자 한다.

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패션아울렛 소비자의 캐주얼 및 정장 의류제품 추구혜택과 만족도 연구 (A Study on Pursuing Benefit and Satisfaction at Casual and Official Wear of Fashion Outlet Users)

  • 박혜원;박주형
    • 한국의류학회지
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    • 제29권3_4호
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    • pp.523-534
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    • 2005
  • This study was to examine the factor structure of pursuing benefit and satisfaction at casual and official wear, to analyze the differences of pursuing benefit, satisfaction, and clothing purchase behavior among the consumer groups segmented by store pursuing benefits, and to provide useful information for establishment of marketing strategies. The subjects were 500 female consumers experienced in purchasing clothes at fashion outlet stores. A total of 500 questionnaires were analyzed with $X^2$-test, ANOVA, factor analysis and Duncan's multiple range test. The results were as follows: 1. Pursuing benefit and satisfaction at casual wear and official wear were composed of 5 factors. 2. Pursuing benefit and satisfaction at casual and offcial wear, and clothing purchasing behavior variables such as informants, frequency of purchase, shopping time, and average monthly expenditure on clothes were significantly different among the 3 segmented groups. Product pursuing group was shown to seek higher level of esthetic feeling, suitability for self image and body, fsshion and symbolic meaning of brand than other groups in casual and official wear and to be most satisfied at symbolic meaning of brand, social recognition, and practicality in casual wear of outlet and at suitability and social recognition in official wear of outlet. Store convenience pursuing group was shown to seek higher level of suitability for self image and body, quality, and practicality than other groups in casual and official wear and to be most satisfied at quality and practicality in casual wear of outlet and at practicality and suitability in of cial wear of outlet. Price pursuing group was shown to seek and to be most satisfied at practicality in casual and official wear of outlet.

인터넷 개인 방송 왕홍을 통한 제품 구매와 관련된 중국 소비자 태도에 영향을 미치는 요인 (Factors Influencing the Consumer Attitude toward Product Purchasing Related to Chinese Personal Internet Broadcasting Wang Hong)

  • 장의녕;박현정
    • 한국콘텐츠학회논문지
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    • 제18권10호
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    • pp.1-10
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    • 2018
  • 본 연구는 인터넷 개인방송을 통하여 최근 제품을 구매한 경험이 있는 중국 소비자를 대상으로 하여 제품을 소개한 중국의 인터넷 개인 방송자인 왕홍, 방송 콘텐츠, 그리고 제품과 관련된 요인들이 소비자가 구매한 제품 만족에 어떤 영향을 미치는지 탐색하고, 이러한 만족도가 해당 왕홍을 통한 쇼핑에 대한 소비자 충성도에 영향을 줄 수 있는지 검증하고자 하였다. 분석 결과 왕홍이 방송하는 콘텐츠의 오락성보다 정보성에 대한 소비자의 인식이 구매 제품 만족도에 유의한 영향을 주는 것으로 나타났고, 왕홍이 지닌 특성들 중 친밀성을 제외한 신뢰성과 독특성이 방송 구매 제품에 대한 만족도에 긍정적인 영향을 미치는 것을 알 수 있었다. 또한 제품과 관련된 측면에서는 제품이 소비자의 이미지나 가치관에 잘 부합한다고 생각할수록, 그리고 왕홍의 이미지와 방송 제품 간 적합성이 높다고 여길수록 제품에 대한 만족도가 높았다. 제품 구매에 만족한 소비자일수록 향후 해당 왕홍이 방송을 통해 소개하는 제품을 지속적으로 구매하려는 소비자 충성도가 크다는 사실도 확인할 수 있었다.