• Title/Summary/Keyword: Public Library-User Study

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A Study on Elderly Services by Elderly in Public Libraries in A Post-aged Society: Focusing on the Busan Metropolitan City Public Library (초고령사회 공공도서관 노인이용자를 위한 '노노 서비스(老老 service)' 방안 연구 - 부산광역시 공공도서관을 중심으로 -)

  • Myung Sook, Kim
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.34 no.1
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    • pp.75-96
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    • 2023
  • The purpose of this study is to prepare and present a plan for the elderly service, in which the elderly become service providers and beneficiaries for the elderly who have emerged as the main library users in the face of a post-aged society. As a result of a survey of 119 elderly users of public libraries in the Busan area and an interview with a focus group of librarians at G Library, it was confirmed that the elderly service was needed. The most necessary services in terms of the beneficiaries of the Elderly Services by Elderly were surveyed in the order of computer information search help service, library usage guide service, book search method guide service, and recommended or popular book guide service. In terms of 'Elderly Services by Elderly' providers, the willingness to participate was the highest among those in their 60s, and the preferred method of participation was paid volunteer work three times a week, within four hours a day. Accordingly, it was analyzed that participants were recruited in connection with the social contribution activities of the government employment program for the elderly and prior training was necessary. In addition, the need for the creation of a community space for the elderly and the participation of retired librarians was raised.

A Study on the Current Situation of and Developmental Direction for Small Libraries in Seoul by Autonomous District (서울시 작은도서관의 자치구별 운영 현황 및 발전방향 제안 연구)

  • Noh, Younghee;Han, Mun-Seong;Lee, Geun-Hwa;Choi, Man-Ho
    • Journal of Korean Library and Information Science Society
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    • v.48 no.2
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    • pp.121-158
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    • 2017
  • The purpose of this study was to propose the developmental direction for small libraries based on a set of various situational analysis of small libraries in Seoul. By analyzing the operational status of the autonomous regions of different operating methods, we also pursued qualitative enhancement of small libraries by autonomous district by proposing optimized operation methods. As a consequence of the study, it was analyzed that the public and private libraries need to be distinguished in consideration of the characteristics of operation according to the operating entity rather than uniform budget support and guidance management. That is, the small libraries scattered throughout Seoul were founded by the principal of their establishment for the purpose of providing knowledge information and reading culture service within the public activity area. Therefore, if Seoul intervenes and manages under the current situation, where the libraries are operating independently in accordance with the purpose of establishment, regardless of whether they meet the user requirements or not in terms of quality or quantity, various problems may be caused. In this background, it seems appropriate to restrict the library management in line with relevant regulations.

An Investigative Study of the Awareness of Person in Charge on the Improvement of Extended Support Project Operation for the Public Libraries' Opening Hours (공공도서관 개관시간 연장지원 사업 운영 개선에 대한 담당자 인식조사 연구)

  • Noh, Younghee;Kim, Dongseok;Kwak, Woojung
    • Journal of the Korean Society for Library and Information Science
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    • v.54 no.1
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    • pp.115-143
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    • 2020
  • This study conducted a survey on the current status and satisfaction of libraries participating in the opening hours support project in order to continue it to meet the purpose of improving information access and life welfare. To this end, a questionnaire and interview survey were conducted for those in charge of opening hours for each library, and the results are as follows. First, the opening hours support project is a project that needs a strategy that fits the characteristics of the region and the environment. Therefore, it is necessary to consider operating independently rather than relying on national support in the future through the preparation of regional-oriented operation plans. Second, it is necessary to establish a flexible operating model for opening hours that both employees and users can understand. Third, it is necessary to prepare an organizational operation plan that requires both duties and responsibilities along with the rights equivalent to existing regular employees. Fourth, in order for national public libraries in Korea to develop and implement a consistent policy for specific policies and projects, it is necessary to unify the separate public library operating system in the future. Fifth, it is necessary to prepare education and guidelines for the continuity and stable operation of the project, and to activate services other than labor costs, such as support for improving the space for the user's pleasant use.

Research on usability of an OPAC(Online Public Access Catalog) (온라인 목록 시스템의 사용성에 관한 연구 : 화면 설계를 중심으로)

  • 김미현
    • Journal of the Korean Society for information Management
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    • v.15 no.1
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    • pp.43-62
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    • 1998
  • this study is to determine whether color, icon, sorting methods of brief description about materials, and postioning methods of final records affect the usability of the OPAC(Online Public Access Catalog) screen designs in terms of success rate, search time, and users' preferences. The findings suggest that OPAC systems can be optimized to enhance user's performances conflict with each other, designers should give more weight to performance because of the library's mission of meeting users' information needs.

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A Study on the Direction of Reading and Information Service through Analysis of Digital Reading and Information Literacy Competencies Evaluation Items: Focusing on PIAAC and PISA (디지털 독서 및 정보 리터러시 평가 문항 분석을 통한 독서 및 정보 서비스의 방향 탐색 - PIAAC와 PISA를 중심으로 -)

  • Park, Juhyeon
    • Journal of the Korean Society for Library and Information Science
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    • v.52 no.3
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    • pp.61-89
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    • 2018
  • The purpose of this study is to analyze the items related to digital reading and information literacy which were measured by PIAAC and PISA, to examine the measurement contents and methods of these literacy items, and to derive the implications for providing reading and information services for librarians at public libraries and teacher librarians. In order to solve the questions measuring digital reading literacy and digital information literacy, respondents commonly needed ICT skills as well as cognitive strategies. However, in digital reading literacy measurement items, the ability to comprehend and critically think about texts was emphasized. And in digital information literacy measurement items, the ability to use ICT skills, navigate, and evaluate whether or not to read the retrieved text was emphasized. Librarians and teacher librarians need to encourage readers to read and provide a customized competencies improvement program to reflect the performance results and characteristics of a particular group. And It is also necessary to improve and develop the library environment so that library user can understand and use library search system and the Korean decimal classification.

A Study on the Management Improving Plan for Graduate School Library (대학원대학 도서관 운영 개선방안에 관한 연구)

  • Chung, Jin-Sik;Oh, Mi-Seong
    • Journal of Information Management
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    • v.39 no.4
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    • pp.21-46
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    • 2008
  • The Result of this study (1)In the case of KDI school of public policy and management, since it makes up a very interesting and diversified racial environment that shapes the multinational global community, there must be careful considerations for foreign students together with wide publicity about Korea on the side of the school headquarters. (2)The library must become familiar with the ways to utilize outside organizations in order to provide user education to the foreign students. (3)In order to make it perfectly sure for them to provide not only the secondary materials such as bibliography, index, and abstract, but also the necessary full-text from the preparatory stage of the students' studies. (4)The library must grasp the students' needs through communication and must promote the efficiency of library operation by introducing an information service strategy measure similar to that of FISP so they can acknowledge and provide necessary information to fulfill the students' academic needs in advance.

A Study on Vitalization Methods of Local Cultural Contents in the Public Libraries (공공도서관에서의 향토문화콘텐츠 활성화 방안에 관한 연구)

  • Noh, Younghee;Kang, Jung-Ah
    • Journal of Korean Library and Information Science Society
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    • v.45 no.4
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    • pp.67-93
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    • 2014
  • This study aims to present a direction for local libraries on how to collect folk culture content and provide services in cooperation with public libraries across the country, with a focus on public libraries, in implementing the government policy to collect, classify, store, research, and utilize folk culture content. Results of the study drawn from literature review, surveys, case-studies are as follows: First, based on the advantage of higher accessibility than other institutions in charge of folk culture content provision, libraries should take a role to collect, store, and utilize folk culture content for public purpose of improving knowledge and interests of residents and storing local history. Second, folk culture content collection, enhanced content-creating, and user-oriented services reflecting various demands should be expanded, seeking ways to improve management conditions of folk culture content based on collaboration network between libraries, along with drawing interests and support from the local government and the central government. Thirdly, libraries should provide expanded services of collection, creation, use of folk culture content with a focus on local culture through regular and systematic study and building of folk culture content.

A Study on the Establishment of Basic Policy for the Operation of Sejong City Library (세종시립도서관의 운영 기본 정책 수립에 관한 연구)

  • Kwak, Seung-Jin;Noh, Younghee;Oh, Sanghee;Kim, Jeong-Taek;Shin, Youngji
    • Journal of Korean Library and Information Science Society
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    • v.51 no.4
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    • pp.157-183
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    • 2020
  • This study was a basic study for the establishment of basic policies for the operation of Sejong City Library. It was intended to establish and operate the functions and roles of Sejong City Library by conducting a general survey on the current status, user demand, expert opinion, and librarian opinion survey. As a result, the Sejong City Library is the representative library of Sejong Special Self-Governing City, which oversees all public and small libraries in Sejong Special Self-Governing City and carries out support and cooperation projects, and should improve the development of the local community and the quality of life of local residents by providing more convenient and equal access to provide information services and cultural programs. Second, apart from providing library services to local residents in Sejong Special Self-Governing City, the functions of the Sejong Special Self-Governing City's representative library and hub library, knowledge and information center, lifelong education center, social and cultural center, leisure culture center, leisure and convenience center, and furthermore, it should function as a policy information support center. Finally, in order to enhance the brand value of Sejong City Library, the Sejong City Library as a landmark in Sejong area, the Sejong City Library as an art and cultural hub in Sejong area, the Sejong City Library as a complex cultural space in Sejong area, and the Sejong City Library as a center for Sejong Studies were proposed.

A Study on the Improvement of Service Quality for the Elderly in Public Libraries Using Potential Customer Satisfaction Improvement Index (PCSI Index) and Kano Model (Kano 모델과 PCSI Index를 활용한 공공도서관 노인 서비스 품질 개선에 관한 연구)

  • Jae-eun Eom;Seong-hee Kim
    • Journal of Korean Library and Information Science Society
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    • v.54 no.1
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    • pp.115-142
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    • 2023
  • The purpose of this study is to classify the quality attributes of service quality for the elderly in public libraries, derive satisfaction coefficients and dissatisfaction coefficients, and present the priority improvement of service quality. To this end, a survey was organized with 22 questions from LibQUAL+ for elderly users who use library in uiseong-gun, gyeongsangbuk-do. Quality factors for service were classified into three areas of LibQUAL+ based on the kano model, and the satisfaction index and dissatisfaction index felt by users for each service quality were calculated through timko's customer satisfaction coefficient. Based on this, a Potential Customer Satisfaction Improvement index (PCSI index) was obtained to determine how much user satisfaction can be improved when actual requirements are met. As a result of classification of quality attributes of service quality, it was classified into 9 attractive quality, 7 one-dimensional quality, 1 indifference quality, and 5 must-be quality. In the improvement ranking for service, the first place was 'making electronic resources accessible from my home or office', the second place was 'print and/or electronic journal collections I require for my work' and the third place was 'a library web site enabling me to locate information on my'. It is expected that the study results can be used to present quality factors that should be managed and improved first when providing services for the elderly.

A Study on Architectural Design of Library Building for Preserving Ancient Documents of Koreanology (한국학(韓國學) 고문헌자료(古文獻資料) 전문도서관(專門圖書館) 건축계획(建築計劃)에 관한 연구(硏究))

  • Lee, Keun-Young;Park, Jee-Hoon;Kong, Soon-Ku
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.20 no.4
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    • pp.143-157
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    • 2009
  • The purpose of this study is to provide the basic data for architectural planning of the library building for preserving ancient documents through analysis of the spatial composition(facility program, area ratio, space zoning, circulation system). This study suggests an outcome as follows. First, The facility program of the archives is composed with four kind functional area ; collection area, user area, administrative/management area, and service/public area ; Second, through the case studies, it was proven that more space was given to the collection area such as the preservation part when compared to other areas(39~56%). Third, there are some traits found based on the location of the stack room of the specialized libraries, the location of the preservation department, and the existence of the loading and unloading area. Fourth, it shows that the organization is related to the movement routes.