• Journal of the Korean Society for Library and Information Science
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• v.48 no.4
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• pp.345-376
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• 2014

This study examined (1) what effect emotional labor has on an university library, focusing on (2) the relationship among a supervisor's emotional intelligence, the extent of social support and the level of library service on job performance. The survey period took place from 14 Oct. to 4 Nov. 2013. 533 librarians at 13 public and 28 private university libraries were included in the survey. Of the 533 surveys distributed, 529 were returned and used in the final analysis. SPSS Win 21.0 was used for statistical analysis, factor analysis, regression analysis and differential analysis. The survey also shows that a librarian's emotional labor affects emotional intelligence of supervisor, social support and library service level positively. This finding is not the case for the employees in the general service industry. Because the librarian is professional and manages stress better than general employees. This research suggest the following practical measures. Educational programs for librarian's emotional intelligence should be planned in order to improve library service.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.3
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• pp.49-68
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• 2011

The nature of supervision is to improve the quality of school education by assisting the teaching activities of teachers and development of a learning community. The school library should be considered a classroom, and should offer library-assisted instruction and information literacy through collaboration between the teacher librarian and subject teachers. Therefore, it should be under the systematic and settled supervision of school library experts. However, analysis shows school library-related divisions have carried out administrative supports in the 16 city and provincial education offices. It is necessary to seek a new supervision system in order to develop and support the education of teacher librarians and the educational value of school libraries. This study suggests The Reading and Library Section which integrates reading in school and public libraries as an independent division in municipal and provincial offices of education.

• Journal of Korean Library and Information Science Society
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• v.53 no.2
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• pp.137-163
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• 2022

The purpose of this study is to develop the public library programs that support the needs of multicultural families by examining the details of their information needs, focusing on the children's education issues of multicultural families. For this purpose, the data on experiences and needs related to the education of multicultural families' children were collected through in-depth interviews with married immigrant women. The study found the following six types of children's education-related needs of multicultural families: 1) Lack of understanding about the educational system and situation of Korean schools, 2) Their children's needs for language and learning 3) Their children's Bilingual education 4) Educational information for the role of parents, 5) Prejudice and discrimination against their children at school 6) Supporting library awareness and experience of mulitcultural families. Based on these needs, the following programs were suggested: 1) Parent role program for children's education, 2) Children's learning program, 3) Children's language education program, 4) Multicultural understanding education, 5) Library user education and guidance.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.2
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• pp.57-84
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• 2018

By the law, "Public Records Act", all public agencies should have at least one record manager. However, education support offices and military related agencies currently have a low recruitment rate than other agencies. To overcome the absence of records manager, several education support offices ran the 'CoP(Community of Practice)s of Records Management'. To determine the current state of operation of the CoPs, a preliminary analysis was conducted on all national education support offices by information disclosures. And then the detail survey was performed by dividing the institutions with/without the CoPs, At the results, the CoPs of record managements help to perform practical task and improve individuals'skills. Meanwhile, even if the CoPs temporarily substitutes record management tasks, the record manager specialist must be recruited. In addition, we proposed an activation plan to identify and solve the obstacles in the operation of the CoPs of records management.

• International Journal of Knowledge Content Development & Technology
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• v.11 no.3
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• pp.81-112
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• 2021

In this study, users' perceptions and concerns about digital information resources were investigated, focusing on impediments to the use of digital resources, to devise measures for improvement by identifying factors that hinder the use of digital information resources. To achieve the purpose of the study, the research identifies the inconvenien ce factors and establishes the user inconvenience list based on prior research and the current status survey. Based on the derived list, a survey was conducted on users of public libraries. Through this study, it was found that the use of digital information resources can be enhanced by improving the internal library system. Specifically, it refers to improving search performance and accessibility of digital data, providing one-stop services for digital information resources through the operation of an integrated data management system, conducting customized user education, and establishing a digital information resource preservation system, e.g. web archiving. Also, improving the external environment and system, such as contracting with more libraries for digitized data use agreements, strengthening support, unifying the names and classifications of digital information resources, and simplifying the procedure for using digital information resources, is of great importance.

• Journal of Korean Library and Information Science Society
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• v.54 no.1
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• pp.91-114
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• 2023

This study increases awareness of the survey and demand for libraries in correctional facilities, which have not received much attention so far, and is necessary for improving the operation of existing research and libraries in Korea, which is conducting a current status survey of most correctional facility libraries. The contents of the service operation of the external correctional facility library were explored and analyzed. As a result of the analysis, the United States, the United Kingdom, and Germany, where correctional facility libraries are relatively well operated, are practically operating social rehabilitation programs while reducing recidivism of inmates, and library associations or local governments in each country are promoting the vitalization of correctional facility libraries. It helps and organizes committees or organizations involving related experts to discuss policy support, issue checks, research, report publication, drafting and revising guide guidelines, cooperation between libraries, and reflect them in actual operation. In addition, it maintains steady support and interest through public-private cooperation, and makes good use of the linkage system with local public libraries. As a result, it contributes to reducing the recidivism of prisoners. Through this study, the following three areas were suggested for the administrative improvement direction for correctional facility library services. First, the production and distribution of guidelines or guidebooks for correctional facility libraries, second, the establishment of a specialized correctional facility library organization within the correctional headquarters or library association, and third, the strengthening of activities and the operation of law libraries in correctional facilities.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.2
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• pp.185-217
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• 2017

The purpose of this study was to investigate the status of the operation of small libraries in Seoul and to assess the perception of their importance and satisfaction. For this purpose, 861 small libraries in Seoul were surveyed on the overall operational satisfaction, operational improvement, and the importance of operation. As a result, it was discovered that there is a demand for increased operational support for small libraries, enhanced publicity, improved education and treatment of volunteers, improved quality of the book collection, and continuously improved space and facilities. Furthermore, the public and private libraries should be classified to reflect operational characteristics of the operating entity, rather than implementing the uniform budget support and guidance management.

• Journal of Korean Library and Information Science Society
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• v.42 no.4
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• pp.203-221
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• 2011

This study attempts to investigate the current stage of collection development process in small libraries through case study to eleven small libraries in Yeongnam region. Library collection is the primary element of a library and collection development is the starting point of librarians' duty. The researcher recognized the problems observed in collection development process in the case small libraries and discovered the widespread obstacles restraining the future development. Through the visits and observations, aging book collections, lack of diversity in the form of materials acquired, imbalance in subject distribution, and the imbalance in circulation are identified. Suggestions are to be added: collection development duty can not be fulfilled without proper support by local governments. While small libraries penetrate into peoples' territory, Public libraries should seek to enhance and improve their service orientation as well as a cooperative network with these small libraries.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.21 no.1
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• pp.175-192
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• 2010

The purpose of this study is to analyze the local government's regulation on facilities and the operation method of the small library provided for in 'the Ordinance on the Support for Installation and Operation of Small Libraries', and investigate and analyze the satisfaction with the services and needs on the part of users of small libraries, thus suggesting an effective management plan for them. In this study, literature reviews and questionnaire surveys were conducted simultaneously using monographic publications, theses, legal materials and Internet sites. As for study results, an effective management plan for small libraries was suggested as follow with its division into five realms; that is, facilities, materials, manpower, programs and network.

• Journal of Korean Society for Quality Management
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• v.46 no.4
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• pp.1015-1028
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• 2018

Purpose: This study attempts to find how the cultural marketing activities utilizing cultural space affect firm's brand image and brand loyalty, and whether this culture marketing technique is recognized as a social contribution activity by potential customers and thereby influence brand image and loyalty. Methods: The data was collected by using the structured questionnaires to consumers who have experience using the Naver Library, Starfield Library, and Hyundai Card Library. The proposed research model is tested using 178 valid questionnaires using Smart PLS 2.0. Results: This research indicated that among cultural marketing factors, cultural support and cultural promotion have little impact on brand image, whereas culture firm influence brand image. Brand image also had an impact on brand loyalty, but it was found that public libraries operated by companies were not recognized as corporate social contribution activities, nor did they have an impact on the formation of the company's brand image. Conclusions: The study offered a theoretical and empirical foundation for future research by empirically identifying the relationship between cultural marketing and brand image and loyalty and confirmed the coordinating effect of social contribution activities between a cultural firm and its brand image.