• Journal of the Korea Society of Computer and Information
• /
• v.18 no.7
• /
• pp.157-164
• /
• 2013

This study analyzed how job stress of counselors at Multicultural Family Support Center effects on their psychological exhaustion. The purpose of this research is on suggesting efficient human resource administration plan by mitigating job stress using the result of analysis. In the result of analysis, MFSC counselors' job stress had an effect on emotional exhaustion, impersonalization, and a factor of decline in sense of self-perfection. Applying this result, this research proposed a necessity of realistic plan preparation to prevent job stress and psychological exhaustion of MFSC counselors.

• Journal of Convergence for Information Technology
• /
• v.8 no.5
• /
• pp.189-197
• /
• 2018

The study aims to examine the availability of figure therapy in convergence perspective by verifying the effectiveness of the figure therapy programs on the psychological exhaustion and ego resilience of counselors. For the purpose, this study examine the changes of psychological exhaustion and ego resilience of participated counselors from 11 clients of general counseling center in 2 areas of Gyeonggi through the independent sample t-test and the corresponding sample t-test based on group figure therapy programs. As a result, there was a slight difference in the mean value of psychological exhaustion, and the mean of ego resilience has increased. In addition, the mean value of confidence and interpersonal efficiency, which is a sub factor of ego resilience, has increased and showed statistical significance. Based on the result, the study will be applied as a basic data of developing various figure therapy programs to improve the self resilience of counselors.

• Journal of the Korea Convergence Society
• /
• v.12 no.1
• /
• pp.231-242
• /
• 2021

The purpose of this study was to investigate the degree to which cyber counselors' psychological stress, Compassion fatigue and Compassion satisfaction affect exhaustion. 82 cyber counselors were surveyed, and 5 interviews were conducted. As a result of analysis to find out the degree of influence on exhaustion, it was found that Compassion satisfaction was a variable. In-depth interviews looked at the causes, consequences, and ways of overcoming exhaustion, and increased Compassion satisfaction, a positive emotion in the process of helping clients, lowers exhaustion, and shows that Compassion satisfaction is a protective factor to prevent exhaustion. Based on the research results, implications and limitations were discussed.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
• /
• v.8 no.2
• /
• pp.169-177
• /
• 2015

In this study, we investigate the effect on self-esteem in accordance with job satisfaction and psychological exhaustion of the kindergarten teachers. The data were collected through a survey aimed at 168 kindergarten teachers located in ${\bigcirc}$ gu, ulsan city from September 10, 2014 to October 17. Analysis methodologies using the program SPSSWIN 21.0 and Amos 21.0 were carried out. empirical analysis is verified at the significance level of 5% by t-test, one-way analysis of variance, correlation analysis, confirmatory factor analysis, structural equation. Results are as follows. First, the relationship between job satisfaction and self-esteem can be seen that there is no correlation. Second, the relationship between self-esteem and psychological exhaustion hat there is a correlation with each other. This study found out a direction to maximize the qualitative effects of Childhood Education. Also this study was considered to be the basic data to improve the working environment of kindergarten teachers and to provide a educational direction of early childhood teacher.

• Industry Promotion Research
• /
• v.9 no.3
• /
• pp.251-261
• /
• 2024

The purpose of this study is to improve welfare services for the socially underprivileged, the disabled, by improving and streamlining the work environment of workers at day care facilities for the disabled. The research question consisted of three issues: conflict between employees, psychological exhaustion, and growth factors experienced as a Christian worker at a day care facility for the disabled. As a research method, from January 2024 to April 2024, 10 Christian workers working at a day care facility for the disabled were interviewed and collected facts about their experiences during the work process using Colaizzi's phenomenological research method. analyzed. According to the research results, the psychological processes experienced by workers are, first, 'conflict' between internal workers in the experience at a day care facility for the disabled, and second, exhaustion, such as symptoms of emotional exhaustion, dehumanization, and decreased sense of accomplishment, experienced by workers in 'burnout'. It was a traumatic experience. Third, in 'growth', workers overcame internal conflict and psychological exhaustion through spirituality and experienced growth with a sense of stability. This study is expected to provide useful data to improve the morale and work environment of workers at day care facilities for the disabled in the future.

• The Journal of the Korea Contents Association
• /
• v.19 no.6
• /
• pp.24-32
• /
• 2019

This study examines the extent to which the differences in perceptions regarding principles of journalism and political identity between journalists and their news organizations are related to journalists' psychological burnout. To understand this, this study analyzes the secondary data of the 2017 South Korean journalists' consciousness conducted by the Korean Press Foundation. Psychological burnout consists of three subdimensions of MBI-GS: cynicism, lack of professional efficacy, and exhaustion. The differences in perceptions regarding the principles of journalism between journalists and their affiliated news organizations is measured by the differences in each of the seven reporting principles. This study found that the larger the difference in the perception of objectivity between journalists and their affiliated news organizations, the more likely they were to experience cynicism, lack of professional efficacy, and exhaustion. The greater the difference in political identity between journalists and their own organization, the more likely they were to have greater cynicism and exhaustion.

• Industry Promotion Research
• /
• v.7 no.3
• /
• pp.131-137
• /
• 2022

This study is to develop a program based on IFS theory to reduce job stress and psychological exhaustion experienced by telephone counselors in the counseling field, and to verify the effectiveness. After selecting 9 people in advance and conducting a demand survey, detailed program activities, content organization, and validity were reviewed. And preliminary research was conducted with experts, and the final program was composed of evaluation, correction, and supplementation. To verify the effectiveness of the program, 10 people from the experimental group and 10 people from the control group were selected for voluntarily participating telephone counselors. As a result of the study, first, the overall job stress and its sub-factors, 'overwork', 'difficult clients', and 'social expectations of counselors' scores decreased statistically significantly. Second, 'physical fatigue', 'non-cooperative work environment', 'decreased client value', and 'deterioration of privacy', which are sub-factors of psychological exhaustion, significantly decreased. Third, the IFS score decreased significantly according to the IFS application program.

• The Journal of Korean Academic Society of Nursing Education
• /
• v.28 no.2
• /
• pp.193-203
• /
• 2022

Purpose: This study explored the mediating role of resilience between post-traumatic stress and emotional exhaustion in nurses during the COVID-19 pandemic. Methods: The data were collected from 193 nurses working at a hospital in Daegu from October 16 to 30, 2020, in the middle of the COVID-19 pandemic. Participants conducted self-reported surveys of post-traumatic stress (Impact of Event Scale-Revised Korean version), emotional exhaustion (Maslach Burnout Inventory), and resilience (Korean Resilience Quotient Test). The data were analyzed using descriptive statistics, frequency, t-tests, Mann-Whitney U tests, Kruskal-Wallis tests, Pearson correlation coefficients, and multiple regression. Mediation analysis was performed using the Baron and Kenny method and Sobel test. Results: The mean scores for post-traumatic stress, resilience, and emotional exhaustion were 16.18±16.18, 183.41±18.29, and 32.64±9.66, respectively. A higher level of post-traumatic stress was associated with lower resilience (r=-.20, p=.004) and with higher emotional exhaustion (r=.33, p<.001). A higher level of resilience was associated with lower emotional exhaustion (r=-.35, p<.001). The resilience was confirmed to have a partial mediating effect in the relationship between post-traumatic stress and emotional exhaustion, verified by the Sobel test (Z=2.31, p=.02). Conclusion: Resilience had a partial mediating effect in the relationship between post-traumatic stress and emotional exhaustion. Thus, nurses should develop individual strengths to reduce emotional exhaustion, and managers should also make efforts to increase the nurses' resilience. It is also necessary to develop and apply a program to strengthen nurses' resilience.

• Journal of Digital Convergence
• /
• v.16 no.7
• /
• pp.97-105
• /
• 2018

The fourth industrial revolution is expected to bring about great changes in information technology sector and create a variety of jobs. However, the psychological anxiety of IT staff is increasing due to stress and uncertainty created by the new technologies. Accordingly, researchers examined how professional identity moderate the effect of job stress of system maintenance staff on emotion exhaustion. For empirical studies, data was collected from 160 employees responsible for managing and supporting IS, and the hypothesis was verified using SPSS 21. The analysis results showed that role conflicts, role ambiguity, and qualitative work overload, which are components of job stress, have affected the emotion exhaustion. Professional identity had a moderating effect the relationship between qualitative work overload and emotion exhaustion. On the other hand, professional identity did not moderate the relationship between role conflict and emotion exhaustion, role ambiguity and emotion exhaustion. As professional identity lessen the psychological burden and emotion exhaustion of introducing new technologies, organizations need to provide support to enhance professional identity for system maintenance staff.

• Asia Marketing Journal
• /
• v.16 no.4
• /
• pp.39-57
• /
• 2015

Ever since Hochschild (1983) introduced the concept of emotional labor in the workplace, it has constantly interested researchers due to its impact on employees' well-being as well as organizational outcomes. However, a thorough understanding of emotional labor and its relationship with various outcomes in sales people is not yet realized. In a systemic approach to the concept using quantitative methods is still necessary. The present study treats emotional labor as two factors (e.g. emotive dissonance and emotive effort). The psychological and behavioral outcomes of each sub-construct of emotional labor are investigated within a parsimonious framework. The findings suggest that emotional dissonance affected job satisfaction, while emotive effort had a significant influence on emotional exhaustion and job performance.