• Title/Summary/Keyword: Psychological burnout

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Effects Hotel Employee Burnout on Service Level (호텔종사원의 소진현상이 서비스제공 수준에 미치는 영향)

  • Nam, Taeg-Yeong;Kim, Hun-Hyeong
    • The Journal of the Korea Contents Association
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    • v.9 no.10
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    • pp.368-377
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    • 2009
  • Hotel employees' emotional exhaustion, depersonalization, and decreased sense of accomplishment lead to the Hotel Employees' Burnout Phenomenon(HEBP). Specifically, a higher stress level leads to an increased incidence of burnout among employees. This high level of burnout results in a decreased desire to work, and ultimately results in decreased service provision levels. In order to resolve the phenomenon, a healing program linked to psychotherapy may be introduced. This program would serve at the company level. In addition, encouragement and advice from seniors and colleagues are also needed. The psychological burden should be minimized by encouragement and compliments, rather than by the pressure for service quality improvement. Further, the employees' personal will to overcome the problem must be present.

The relationship between workplace violence, depression, burnout, subjective health status, job and life satisfaction of physical therapists in South Korea

  • Hur, Yoon-Jung;Kim, Ho-Young;Lee, Suk-Min
    • Physical Therapy Rehabilitation Science
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    • v.8 no.4
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    • pp.234-241
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    • 2019
  • Objective: To investigate the physical therapists' actual experience of workplace violence and examine its relationship with depression, burnout, subjective health status, and job and life satisfaction. Design: Cross-sectional study. Methods: The level of workplace violence was assessed using the Korean Workplace Violence Scale composed of 24 questions in the following 4 subscales of workplace violence. Depression was assessed using the Korean version of the Patient Health Questionnaire-9. Burnout was assessed using the Korean version of the Maslach Burnout Inventory-Human Services Survey, which is a 5-item scale. Subjective health status was measured on a 5-point scale. Job and life satisfaction was measured based on the assessment tool used in the World Values Survey. Results: There was a significant correlation between the three subscales of workplace violence and health indicators, including depression, subjective health status, job and life satisfaction (p<0.05). The organizational protective system subscale showed a significant negative correlation with depression and a positive correlation with subjective health status as well as job and life satisfaction (p<0.05). The area of 'psychological and sexual violence from customers' showed a significant moderate correlation with depression and job satisfaction (p<0.05). Also, there was a negative correlation that was significant between depression and subjective health status, job satisfaction, and life satisfaction (p<0.05). Conclusions: This study suggested that future studies should continue to investigate and reveal the causal relationships between workplace violence and physical therapists' health indicators.

Effects of exposure to endocrine disruptors, burnout, and social support from peers on premenstrual syndrome in nurses (간호사의 내분비계 교란 물질 노출, 감정 노동, 동료 지지가 월경 전 증후군에 미치는 영향)

  • Chang, Hye Young;Park, SoMi
    • Women's Health Nursing
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    • v.26 no.2
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    • pp.171-179
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    • 2020
  • Purpose: This study aimed to investigate the effects of exposure to endocrine disruptors, burnout, and social support from peers on premenstrual syndrome (PMS) in nurses. Methods: This descriptive correlational study was conducted among 122 nurses under the age of 49 working at a university hospital. The participants answered self-report questionnaires. The data were analyzed using the t-test, analysis of variance, Pearson or Spearman correlation coefficients, and hierarchical multiple regression in IBM SPSS version 23.0. Results: The mean age of the nurses was 28.9 years. Of these nurses, 49.2% were working in a general ward, 24.6% in the intensive care unit, 14.8% in the emergency room, and 11.4% in an outpatient department. The explanatory power of the model was 38.3%, and it was statistically significant (F=11.74, p≤.001). Exposure to endocrine disruptors (β=0.32, p<.001) was the most powerful variable affecting PMS, followed by burnout (β=0.27, p=.001), working in the intensive care unit or emergency room (β=0.22, p=.003), family history of PMS (β=0.19, p=.009), and support from coworkers (β=-0.15, p=.043). Conclusion: Based on these findings, it is necessary to develop an intervention program to reduce the symptoms of PMS. Additionally, further studies are needed to develop and evaluate measures to minimize exposure to endocrine disruptors and burnout in order to alleviate PMS among nurses.

The Effects of Job Stress on Job Satisfaction of Workers in the Elderly Welfare Center after COVID-19 in the internet of things environment: Mediating Effects of Burnout (사물인터넷 환경에서 코로나 19 이후 노인복지관 종사자의 직무스트레스가 직무만족에 미치는 영향: 소진의 매개효과)

  • Lee, Jin-Yoel;Youn, Ki-Hyok
    • Journal of Internet of Things and Convergence
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    • v.7 no.1
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    • pp.63-69
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    • 2021
  • This study was to empirically analyze the mediating effect of burnout in the effect of job stress on job satisfaction of workers in the elderly welfare center after COVID-19. Through this, the purpose of this study was to improve the quality of social welfare services and to provide basic data that can increase job satisfaction of Elderly Welfare Center workers. The results of this study are as follows. First, job stress had a negative effect on job satisfaction. Second, burnout had a partial mediating effect on the effect of job stress on job satisfaction. Based on the results of this study, the following suggestions were made. First, the workload should be controlled to reduce the job stress of the workers in the elderly welfare center. Second, psychological and emotional support programs should be provided to reduce the burnout of the elderly welfare center workers.

Effects of Psychological Burnout on Drinking and Smoking Behaviors among Police Officers in Korea (우리나라 경찰공무원의 심리적 탈진이 음주 및 흡연행위에 미치는 영향)

  • Han, Sang-Am;Sin, Seong-Won
    • The Journal of the Korea Contents Association
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    • v.8 no.7
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    • pp.195-200
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    • 2008
  • The purposes of this paper are to describe the burnout, drinking and smoking behaviors among police officers in Korea and to identify the correlation among these three variables. And ultimate aim of this study is to provide basic information for the health improvement of police officers in Korea.

The Effects of Past Success on Performance: The Mediating Role of Self-Efficacy, Burnout, and Engagement (과거성공이 성과에 미치는 영향 : 자아효능감, 소진, 몰입의 매개역할을 중심으로)

  • Im, Chang-Hee
    • Management & Information Systems Review
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    • v.29 no.1
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    • pp.49-78
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    • 2010
  • Traditionally, self-efficacy, burnout and engagement are defined as work related states of mind, and formally speaking, students are not employees. But, we assume that from a psychological perspective, student core activities can be considered work. Therefore, based on SCT(social cognitive theory), we examine the mediating role of self-efficacy in the prediction of student burnout and engagement, and also the mediation of burnout and engagement between self-efficacy and performance(GPA). There is no research to date wether there would be mediating role of these variables between past success and performance. These effects were analysed in the context of mediating role of the variables in a university in a sample of 438 students. This study utilized a convenience sample drawn from various major scholar area. Results of structural equation modeling analyses were consist with a full mediation model in which academic past success predicts self-efficacy, which in turn, predicts student burnout and engagement. Also our proposed model showed that burnout and engagement are partial or full mediating variables between self-efficacy and performance. Our study's findings provide evidence that engagement fully accounted for the relationship between self-efficacy and performance, and burnout partially explained the relationships. These findings aligns with the general theorizing supported by JD-R model and SCT(social cognitive theory). More specifically, it builds on the JD-R literature as it tests one of the proposed mechanisms in the relationship between job resources and work engagement. Implications of study are discussed, together with limitations and suggestions for future research.

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Analysis of Psychological Counseling Requirement of Small Business Owners according to Psychological Exhaustion, Work-Family Conflicts, and Business-Related Anxiety (소상공인 창업자의 심리적 탈진, 일-가정 갈등, 사업운영 불안에 따른 상담요구 분석)

  • Park, Su kyung;Byun, Sang hae
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.3
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    • pp.209-220
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    • 2016
  • This study was carried out to analyze the effect of psychological burnout, work-family conflict, business-related anxiety on counseling requirement for small business owners. To achieve the research purpose, a survey was executed on small 100 business owners doing business in Chung-nam Province including whole and retail sellers, food and lodging establishments, service providers and manufacturers for five weeks from Jan. 1, 2016 through Jan. 312, 2016. All the questionnaires distributed were used for final analysis using SPSS V22. Study findings are as follows: first, most small business owners were found to have had counseling experience; second, no difference was shown in psychological burnout in terms of general characteristics of survey respondents; third, it is found that small business owners with shorter operation career want more counseling opportunity; fourth, it was analyzed that for any counseling service for small business owners, publicity efforts on the availability of counseling service must be precedented; fifth, it was also analyzed that to support small business owners counseling service should be provided in various areas including inter-psychological elements like emotion, conflict with spouse and children. Such findings may lead to a possible conclusion that counseling service can contribute to the success and survival of small business owners both at home and work place.

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Effectiveness of Worksite Intervention on Stress Management: An Analytic Literature Review

  • Park Kyoung-Ok
    • Korean Journal of Health Education and Promotion
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    • v.21 no.4
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    • pp.15-33
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    • 2004
  • With growing significance of psychological well-being in the worksite, the purpose of this analysis was to overview the empirical studies on worksite stress management and to identity the overall effect of worksite health promotion programs on stress management through meta-analysis. Literature retrieval was conducted on-line first in MEDLINE, EBSCOhost Academic Search Premier, and PSYCHINFO databases in public health, psychology, sociology, and human resource management areas. All studies written in English and published in the peer-reviewed journals during 1990 and 2002 were recruited. Key words used in literature retrieval were 'worksite,' 'intervention,' 'program,' 'work stress,' 'strain,' 'burnout,' 'management,' 'prevention,' 'education,' and 'health promotion.' A total of 18 worksite intervention studies with 48 effect sizes were analyzed and the results were as follows. Approximately 60% of the studies had quasi-experimental design and were conducted in manufacturing company and public sector. General psychological strains and burnout were frequently used measures of psychological stress. The lecturing and discussion typed intervention and the participatory problem-solving typed intervention were employed more than others in the studies. The average effect (r: pearson's simple correlation coefficient) weighted by sampling error was -0.14 (-0.32 to 0.05). In the conventional category of effects this is a small effect ranging from -0.59 to 0.05. Binomial effect size showed that success rates increased from 43% without intervention to 57% after an intervention. Sampling error explained 47.14% of the observed variance and its effectiveness on stress management were heterogeneous. In regression analysis with suspected moderating factors affecting the worksite interventions, research design was the only significant moderating factor. The studies with quasi-experimental design had greater effects than the studies with experimental design.

A Study on the relationship between Psychological stress, Compassion fatigue, Compassion satisfaction, and burnout of cyber counselors (사이버상담자의 심리스트레스, 공감피로 및 공감만족, 소진의 관계에 대한 연구)

  • Sung, Mi-Kyoung;Park, Sung-Hee
    • Journal of the Korea Convergence Society
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    • v.12 no.1
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    • pp.231-242
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    • 2021
  • The purpose of this study was to investigate the degree to which cyber counselors' psychological stress, Compassion fatigue and Compassion satisfaction affect exhaustion. 82 cyber counselors were surveyed, and 5 interviews were conducted. As a result of analysis to find out the degree of influence on exhaustion, it was found that Compassion satisfaction was a variable. In-depth interviews looked at the causes, consequences, and ways of overcoming exhaustion, and increased Compassion satisfaction, a positive emotion in the process of helping clients, lowers exhaustion, and shows that Compassion satisfaction is a protective factor to prevent exhaustion. Based on the research results, implications and limitations were discussed.

Narratives of Innocent Child Care Teachers' Experiences of Being Suspected of Abusing Children (아동학대 의심자로서 보육교사의 경험에 대한 이야기)

  • Yun, Juyeon;Jahng, Kyung Eun;Park, Jihyun
    • Korean Journal of Childcare and Education
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    • v.16 no.2
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    • pp.1-24
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    • 2020
  • Objective: The purpose of this study is to explore and understand the experiences of innocent child care teachers who had been suspected of abusing children at child care centers. Methods: Ten innocent child care teachers who had been suspected of child abuse participated in the study. Semi-structured interviews were conducted to collect data. Data were analyzed using Creswell's analytical framework. Results: The findings of the study are as follows. First, teachers' perceptions of CCTV were positive, while parents' mistrust in CCTV formed the teachers' negative perception of it. Second, the teachers were also withdrawn from their relationships with parents, children, and other employees in child care centers. Finally, they suffered from psychological burnout after they were suspected of child abuse. Conclusion/Implications: This study suggests that it is necessary to provide legal and institutional support to protect teachers' human rights and to prevent relationship dissolution and burnout in traumatic situations.