• Journal of Korean Society for Quality Management
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• v.39 no.1
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• pp.78-89
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• 2011

A study for service quality is actively done but that for the quality level of the provided service recognized by the service provider for the same service, and for the difference in quality level of service use recognized by the service user is not relatively widely done. Thus, this study analyzed difference between the quality level of the provided service recognized by the service provider and the quality level of service use recognized by the service user, around administrative service as one of cores of the university service, and examined how difference between both service qualities have effect on business the business satisfaction level of the service provider. We measured the service level provided by the individual in charge of the administrative service of the A-university and examined the service quality in business by use of questionnaires. As the result, it was appeared that the quality level of the provided service recognized by the service provider for the same service quality was higher than the quality level of service use recognized by the service user. In addition, it was found that the quality level of the provided service recognized by the service provider had a significant effect on the service provider's business satisfaction level but the quality level of service use recognized by the service user had not effect on the business satisfaction level of the provider.

• The KIPS Transactions:PartC
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• v.18C no.6
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• pp.389-396
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• 2011

Recently, researches on the shared authentication based on single sign-on have been actively performed so as to solve the problems of current service provider-centric and isolated Internet authentications, including low usability, high cost structure, and difficulty in privacy protection. In order for the shared authentication model, where the authentications of an authentication provider are shared by several Internet service providers, to be accepted in real Internet environment, trustworthiness among users, service providers, and authentication providers on the level of authentication assurance and the level of authentication information protection is necessarily required. This paper proposes a framework for trustworthy and privacy-protected shared authentication protocol based on the user-centric operation and open trust provider network. The proposed framework is differentiated from previous works in the points that it is able to provide interoperable shared authentication services on the basis of open trust infrastructure.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.11
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• pp.322-331
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• 2016

This study examines the effects of social commerce service quality and the service provider's physical environment on customer loyalty based on trust and satisfaction. Study results are as follows: First, correlation analysis results for social commerce service quality and social commerce trust find that informativity and interactivity exert statistically significant effects on social commerce trust. Second, service provider's physical environment and service provider satisfaction correlation analysis results demonstrate cleanliness, ambience, and interactivity exert statistically significant effects on service provider satisfaction. Lastly, the correlation between social commerce trust, service provider satisfaction, and social commerce loyalty, was statistically significant. Results of this study are expected to provide general understanding of group purchase decisions in social commerce and to provide value input in strategy development for social commerce with respect to group purchase and service provider.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
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• v.50
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• pp.27-59
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• 2011

This article attempts to describe and analyze the rules on the service provider's duty to provide his service in conformity with the contract under the Draft Common Frame of Reference (here-in-after DCFR), which are applied to construction, storage, design and factual information contracts. It categorizes such rules in accordance with the requirements of conformity with the contract, the time when the service provided must be in conformity with the contract, and the exemptions of the service provider's duty. On the basis of such categorization, it examines the rules on the service provider's duty in each type of service contract under the DCFR. By doing so, it seeks to figure out how the members of EU compromised on the various issues of the service provider's duty under the DCFR which is regarded as the first uniformed legislation in the area of the service contract. This may provide some guidance to the legislators of domestic law for their amendment or interpretation of their laws. In addition to them, this article also seeks to point out problems in terms of their interpretations and gaps in their rules to cover various aspects of non-conformity and put forward some solutions for such problems and gaps.

• Proceedings of the Korean Information Science Society Conference
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• 2002.04b
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• pp.169-171
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• 2002

MIRAGE는 XML을 기반으로 하는 가상문서라는 개념을 도입하여 인터넷 상의 정보 공유를 가능하게 하여 새로운 지식을 생성할 수 있도록 한 디지털도서관 시스템이다. OAI는 컨텐츠에 대한 메타데이터를 이용해서 디지털도서관 안에 있는 정보를 상호이용하기 위한 프로토콜이다. 본 논문에서는 MIRAGE에 OAI 지원 기능을 첨가하여 MIRAGE 시스템에 의해 만들어진 가상문서에 대한 메타데이터를 제공하는 data provider를 구현하여 다른 디지털도서관과 더불어 정보를 상호이용할 수 있도록 하였다. 또한 원문에 대한 접근을 원하는 사용자를 위해서 메타데이터의 원문에 직접 접근할 수 있도록 하였다.

• Korean Journal of Adult Nursing
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• v.23 no.6
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• pp.554-563
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• 2011

Purpose: The purpose of this study was to investigate factors associated with drug misuse behaviors among polypharmacy elderly. Methods: This was a cross-sectional survey. Participants consisted of 116 polypharmacy elderly who were taking 5 or more medications each day. Data were collected via face to face interviews. Data were analyzed using the PASW 18.0 program. Data concerning predisposing factor (knowledge, benefit), enabling factor (communication with health care provider), and need factor (perceived health status, number of disease) were collected. Results: The total mean score of drug misuse behaviors among polypharmacy elderly was 3.04 out of 10 points. Communication with health care provider, perceived health status, and knowledge were found to be significantly correlated with drug misuse behaviors. In stepwise multiple regression analysis, a total of 42% of the variance in drug misuse behaviors was accounted for communication with health care provider, perceived health status, and knowledge. Conclusion: Therefore, education program for improving communication with health care provider, and knowledge should be designed and provided for polypharmacy elderly.

• International Journal of Contents
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• v.2 no.2
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• pp.29-31
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• 2006

Mobile Ad hoc network is a self configuring network of mobile nodes. It allows mobile nodes to configure network spontaneously and share their services. In these networks, service discovery is very important because all nodes do not have same resources in term of memory and computing power. Nodes need to use different services offered by different servers. Some service discovery protocols have been proposed in last couple of years but they include significant traffic overhead and for small scale MANETS. In this paper, we present extensible lookup service scheme based on distributed mechanism. In our scheme neighboring nodes of service provider monitor service provider and send notification to lookup server when the service provider terminates its services unexpectedly. Lookup server can find other service provider or other alternative services in advance because of advance notification method and can provide consistent lookup services. In our scheme neighboring nodes also monitor lookup server and send notification to network when lookup server terminates unexpectedly. Simulation results show that our scheme can reduce up to 70% and 30% lookup failure as compare to centralize and simple distributed mechanism respectively.

• 한국정보통신설비학회:학술대회논문집
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• 2006.08a
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• pp.73-76
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• 2006

International Roaming is a kind of telecommunication service that enables subscribers use the same mobile number when they go abroad and access other service provider's network. International roaming call is made through three network parts-home (original service provider) network, intermediate network, and local (overseas service provider) network. It is not possible to monitor every section of whole roaming service network because service providers do not provide their network management information to other service providers. The limitation causes harsh problem when a service anomaly arises and operators have to confirm the reason of failure. To solve this problem, we propose a scheme that deduces roaming service status of each overseas service provider using internal network management information. SK telecom implemented a international roaming service management system based on the scheme using performance measurement of signaling points, roaming service nodes, and charging data from existing network management systems.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.7 no.12
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• pp.3135-3148
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• 2013

The popularization of streaming networks and mobile devices brings a new kind of network called mobile peer-assisted streaming network. In this network, service provider not only offers downloading services, but also pre-pushes resources to users for caching. Users can download their demanded resources while working as servers for uploading the cached data. Also the mobile characteristic makes high package losing probability in this network. So we study how the service provider pre-pushes or the user downloads resources efficiently and effectively while considering the package losing in this paper. We build utility models for service provider and user, and solve the models using Bellman's theory to achieve Nash Equilibrium which shows the service provider's optimal pre-pushing speed and user's optimal downloading speed. The numerical simulation demonstrates the efficiency and effectiveness of our proposed pre-pushing and downloading scheme by comparing to the traditional scheme.

• Proceedings of the Korean Information Science Society Conference
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• 2006.10d
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• pp.405-410
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• 2006

본 논문에서는 PPVPN(Provider Provisioned VPN)에서 PE(Provider Edge) 기반 모바일 VPN 서비스를 제공하기 위한 네트워크 구조 및 이동성 지원 프로토콜을 제안한다. 제안하는 방안은 RFC2547에 제시된 'BGP/MPLS VPN' 기술을 기반으로 하며, BGP/MPLS VPN 서비스를 제공받고 있는 모바일 사용자가 외부 네트워크로 이동했을 때, 모바일 사용자의 VPN 접속 및 이동성을 지원하기 위해 서비스 제공자 측에 PNS(PPVPN Network Server)를 새로이 도입하였다. PNS는 모바일 사용자와 VPN을 매핑하는 바인딩 정보를 유지하며, 모바일 사용자를 서비스하는 외부 네트워크의 GW와 서비스 제공자 네트워크의 PE간 접속회선으로 IPSec 터널을 설립하도록 지시하고, 그 PE에게 모바일 사용자의 VPN 접속에 필요한 정보를 제공하여 그 PE가 BGP/MPLS 동작에 참여하도록 한다.