• Title/Summary/Keyword: Professional Quality

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응급실 간호사의 전문직 삶의 질: 공감만족, 소진, 이차 외상성 스트레스 (Emergency Nurses' Professional Quality of Life: Compassion Satisfaction, Burnout, and Secondary Traumatic Stress)

  • 김현주;최희정
    • 간호행정학회지
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    • 제18권3호
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    • pp.320-328
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    • 2012
  • Purpose: Professional quality of life is the quality one feels in relation to their work as a helper. The purpose of this study was to describe professional quality of life among emergency nurses. Methods: A total of 15 emergency rooms were selected in three cities. Among 263 nurses working at these emergency rooms, 178 nurses consented to participate in this cross-sectional survey. Professional Quality of Life (ProQOL) Scale version 5 was used to measure compassion satisfaction, burnout and secondary traumatic stress. Cluster analysis was used to classify nurses according to professional quality of life. Results: The mean scores (SD) for compassion satisfaction, burnout, and secondary traumatic stress were 32.12 (5.45), 28.27 (4.28), and 28.20 (5.07), respectively. The result of cluster analysis according to standardized score of compassion satisfaction, burnout, and secondary traumatic stress yielded three clusters. Over 50% of participants showed low professional quality of life. Nurses who were included in a cluster representing low professional quality of life were younger, had shorter periods of nursing experience, and perceivedlower social support than other cluster. Conclusion: Education or support programs for emergency nurses are needed to enhance their professional quality of life.

병원간호사의 직장 내 괴롭힘, 사회적 지지, 회복탄력성이 재직의도에 미치는 영향: 전문직 삶의 질의 매개효과 (Influences of Workplace Bullying, Social Support and Resilience on Retention Intention among Hospital Nurses: The Mediating Effect of Professional Quality of Life)

  • 김진선;이항심
    • 임상간호연구
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    • 제27권1호
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    • pp.23-34
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    • 2021
  • Purpose: The purpose of this study is to examine the mediating effect of professional quality of life among hospital nurses in the effects of workplace bullying, social support and resilience on retention intention. Methods: A descriptive and cross-sectional study was conducted on 414 hospital nurses who worked for at least two months at a general hospital in the Seoul metropolitan area. The data were analyzed using IBM SPSS 23.0/AMOS 22.0 programs and employed reliability verification, descriptive statistics include frequency analysis, confirmatory factor analysis, structural equation modeling, and bootstrapping. Results: As a result of the study's structural modeling verification, workplace bullying had a negative effect, social support had a positive effect, resilience had a positive effect on professional quality of life, and professional quality of life had a positive effect on retention intention. Also, workplace bullying, social support, and resilience did not directly impact on retention intention. However, the professional quality of life had a complete mediating effect in the relationships between workplace bullying, social support, resilience and retention intention. The study results verified the mediating effect of professional quality of life affecting the retention intention. Conclusion: In order to improve professional quality of life and retention intention, strategies to prevent workplace bullying and promote social support and resilience are needed.

COVID-19 범유행 시기 일반병동 간호사의 피로도와 전문직 삶의 질과의 상관관계 (The Correlation Between Fatigue and Professional Quality of Life among General Ward Nurses during the COVID-19 Pandemic)

  • 정현선;신기수
    • 동서간호학연구지
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    • 제29권1호
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    • pp.33-38
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    • 2023
  • Purpose: The new infectious disease, COVID-19, is not over yet. The study aimed to identify the correlation between fatigue and professional quality of life among nurses in general wards during the COVID-19 pandemic. Methods: A cross-sectional design was used targeting 138 nurses in a tertiary general hospital located in Chungcheongnam-do from November 1 to 3, 2020. Results: The average age of the participants was 30.64 and the score of fatigue was 3.27. For the scores of subscales of professional life quality were 31.41 for compassion satisfaction, 27.12 for compassion fatigue, and 29.43 for burnout. The scores of fatigue were significantly correlated with compassion fatigue and burnout. Conclusion: Based on the results of this study, it is necessary to expand the region and sample to investigate COVID-19 related fatigue and quality of professional life in nurses. In addition, it is necessary to seek interventions that can improve the quality of professional life for nurses.

폭력을 경험한 중소병원 간호사의 전문직 삶의 질 구조모형 (A Structural Equation Model of Professional Quality of Life for Nurses Working in Small and Medium Hospitals Who Have Experienced Violence)

  • 강애정;전미양
    • 가정간호학회지
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    • 제27권1호
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    • pp.29-41
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    • 2020
  • Purpose: This study aimed to investigate the influence of post-traumatic stress on professional quality of life as mediated by cognitive emotion regulation among nurses working in small and medium hospitals who have experienced violence and to develop and test a structural equation model of that professional quality of life. Methods: Participants were 215 nurses who had experienced violence working in medium and small hospitals. They were surveyed using a structured questionnaire. Results: The final model was shown to have good fit with χ2 (2.83), GFI (.90), TLI (.90), and CIF (.90). Therefore, the model was selected as the final model, supporting 7 of the 11 hypotheses. Post-traumatic stress, adaptive emotional regulation, and maladaptive emotional regulation had significant impacts on empathy satisfaction (professional quality of life subscale) and empathy fatigue (subscale of professional life quality) among nurses who had experienced violence, and the explanatory power of these variables was 28.7% and 38.6%, respectively. Conclusion: In the development of nursing intervention programs to improve the professional quality of life of nurses who have experienced violence, factors such as post-traumatic stress and cognitive emotion regulation (adaptive and maladaptive) should be considered as they were identified in this study as influencing the professional quality of life of such nurses in medium and small hospitals.

라이센스 제품의 구매 촉진을 위한 프로 스포츠 서비스 품질과 동일시에 관한 연구 (A Study of Service Quality and Identity on Professional Sports for Promoting Licensing Product Intentions)

  • 박배진;박선영
    • 벤처창업연구
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    • 제11권3호
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    • pp.189-197
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    • 2016
  • 본 연구의 목표는 프로 스포츠 산업에서 라이센싱 제품의 소비 촉진을 위해 서비스 품질을 통해서 필요한 기초 자료를 제공하는 것이다. 특히 현재 연구는 프로스포츠에서 서비스 품질과 라이센스 상품의 구매의도와의 영향력을 조사하고, 동일시의 조절효과를 평가하고자 한다. 이를 위해 서울과 중소도시에 거주하는 사람을 모집단으로 설정한 후 편의표본추출법을 이용하여 총271명의 자료를 실제 분석에 사용하였다. 이를 통해 얻어진 결론은 다음과 같다. 첫째, 프로스포츠의 서비스품질은 라이센스 제품의 구매의도에 정적인 영향을 미치는 것으로 나타났으나, 그러나 단독으로 동일시는 유의미한 영향력이 나타나지 않았다. 둘째. 조절변수로서 동일시의 효과를 검증한 결과 서비스 품질의 스타플레이어와 라이센스 제품의 구매의도의 관계에서 정적인 영향을 미치는 것으로 나타났다. 따라서 프로스포츠에 스폰서로 참여하는 기업은 성적, 매력성, 스타플레이어 그리고 지역연고와 같은 프로스포츠 서비스품질에 의해 스포츠팬과 동일시됨으로서 라이센스 제품의 구매의도를 촉진시킬 수 있음을 입증하였다.

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의료의 질 개선 전문가의 자격 시스템에 대한 현황 (The review of qualifying systems of quality improvement specialists in healthcare)

  • 박성희;황정해;최윤경;이순교
    • 한국의료질향상학회지
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    • 제19권2호
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    • pp.14-34
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    • 2013
  • Objectives: The purpose of this study is to provide comprehensive information of qualification systems of developed countries needed to establish our national system for QI(Quality improvement) specialists. Methods: All articles related to any applicable domestic or foreign countries' laws, operational status, and detailed programs for professional qualification system of QI were reviewed. Result: In the United States, a non-profit organization, Healthcare Quality Certification Commission (HQCC) has set the policies, procedures and standards in the field of health care quality. And qualification system of CPHQ (certified professional in healthcare quality) has been operated in order to authenticate the qualifications in the field of quality management. IBQH(international Board for quality in healthcare), a qualification system of experts in the United Kingdom, was designed to assist the qualification of professionals to improve the quality of healthcare. In addition, Health Research Center of Feinberg School of Medicine in Northwestern University has been operating Master's and doctoral degree programs in the field of the quality of care and patient safety and IHI (institute for healthcare improvement) open school was operating a professional training course related to the quality of care and patient safety. Conclusion: Quantity and complexity of information of the quality of care and patient safety have been increased. For reform of the health care system, a special training course of the expertise and leadership are needed. So far, there is no national professional certification courses in our nation. Therefore essential job skill should be acquired individually. For systematic and effective quality improvement activities, the educational and certification system with professional development model are needed.

요양병원 간호사의 감정노동, 직무 스트레스 및 전문직 삶의 질 (Emotional Labor, Job Stress and Professional Quality of Life among Nurses in Long-term Care Hospital)

  • 김희진;김혜영
    • 성인간호학회지
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    • 제29권3호
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    • pp.290-301
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    • 2017
  • Purpose: This study was aimed to identify the level of emotional labor, job stress and professional quality of life and to identify the factors affecting on professional quality of life among nurses in long-term care hospitals. Methods: 136 nurses working at eight different long-term care hospitals were recruited from May 1 to June 30, 2016. Data were analyzed by descriptive statistics, t-test, ANOVA, Pearson correlation, and stepwise multiple regression using SPSS/WIN 22.0. Results: Professional quality of life is consisted of three subcategories as compassion satisfaction, secondary traumatic stress and burn-out. As for the factors affecting on compassion satisfaction, age, satisfaction on working ward and shift pattern of duties were significant factors. The three variables' explanation power on compassion satisfaction was 25.0%. As for factors affecting on secondary traumatic stress, emotional labor was a significant factor. The emotional labor's explanation power on secondary traumatic stress was 13.0%. Factors affecting on burn-out, emotional labor, age, and health condition were significant factors. The three variables' explanation power on burnout is 31.0%. Conclusion: On the basis of results, program development are required to relieve emotional labor and job stress for nurses at long-term care hospitals and to improve their professional quality of life.

대학병원 중환자실 간호사의 전문직 삶의 질 영향요인 (Factors Influencing Professional Quality of Life in Intensive Care Unit Nurses of University Hospitals)

  • 문선정;장해나
    • 중환자간호학회지
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    • 제15권3호
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    • pp.23-36
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    • 2022
  • Purpose : This study aimed to identify the factors influencing the professional quality of life of intensive care unit (ICU) nurses working in university hospitals. Methods : A survey was conducted on 171 ICU nurses in university hospitals in B City, South Korea. This study used the Professional Quality of Life instrument, which consists of three subscales, namely, compassion satisfaction, burnout, and secondary traumatic stress. Data were analyzed using stepwise multiple regression analysis. Results : Compassion satisfaction was influenced by resilience, ICU job satisfaction, and innovation-oriented culture, and these variables explained 37.1% of the variance in compassion satisfaction. Burnout was influenced by resilience, a hierarchy-oriented culture, and ICU job satisfaction, and these variables explained 42.9% of the variance in burnout. Secondary traumatic stress was influenced by a task-oriented culture and resilience, and these variables explained 12.5% of the variance in secondary traumatic stress. Conclusion : These findings suggest the importance of improving resilience and job satisfaction to enhance the professional quality of life in ICU nurses. Moreover, creating an innovation-oriented culture rather than a hierarchical and task-oriented culture can effectively improve the professional quality of life of ICU nurses.

상급종합병원 중환자실 간호사의 전문직 삶의 질이 전문직 자아개념에 미치는 영향 (Effect of Professional Quality of Life on the Professional Self-Concept of Intensive Care Unit Nurses in Tertiary Hospital)

  • 홍진영;손수경
    • 중환자간호학회지
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    • 제12권2호
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    • pp.13-25
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    • 2019
  • Purpose : The purpose of this study was to identify factors influencing the professional self-concept of nurses working in intensive care units (ICUs). Methods : Data were collected from July 1 to August 15, 2014. The subjects were 206 ICU nurses working in four university hospitals in B and U cities, Korea. Their professional self-concept was measured using Arthur's Scale revised by Yoon (2012), and professional quality of life (QOL) was measured using Pro QOL Korean Ver. 5 developed by Stamm (2010). Data were analyzed with SPSS Ver. 18, using a t-test, ANOVA, Pearson's correlation coefficient, and multiple regression analysis. Results : Professional self-concept was significantly correlated with compassion satisfaction (r=.61, p<.001), and burn out (r=-.57, p<.001). The factors influencing professional self-concept were compassion satisfaction (${\beta}=.46$, p<.001), burn out (${\beta}=-.27$, p<.001), and education level (${\beta}=.14$, p =.014). The explanatory power of this model was 46.5%. Conclusion : The results suggest that the influencing factors found in this study should be considered when planning nursing intervention programs for improving the professional self-concept of ICU nurses.