Journal of the Korean Professional Engineers Association (기술사)

The Korean Professional Engineer Association (한국기술사회)
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Quality Management for Customer Satisfaction on the Era of Quality Globalization

품질국제화시대의 고객만족(CS)을 위한 품질경영 (QM)

  • 신용백 (동아대학교 산업대학원)
  • Published : 1995.04.01
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