• Title/Summary/Keyword: Product Assessment

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Effects of Dessert Cafes' Quality and Eco-Friendly Behavior on Customer Trust and Loyalty - Focused on Generation MZ (디저트카페 품질과 친환경 행동이 고객 신뢰와 충성도에 미치는 영향 : MZ 세대를 중심으로)

  • LEE, Sae-Mi;PARK, Sang-Eon;LEE, Debor
    • The Korean Journal of Franchise Management
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    • v.13 no.1
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    • pp.47-57
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    • 2022
  • Purpose: Recently, it is common to see cases where an amount similar to the cost of a meal is spent on dessert, or an amount greater than the cost of a meal is spent on dessert. The generation MZ is showing a tendency of 'value consumption' by consuming values and beliefs in consideration of the recent impact on society and the environment. Therefore, this study aims to analyze the effect of dessert cafe quality and eco-friendly behavior on customer trust and loyalty targeting the generation MZ who have visited desert cafés. This study examined the mediating role of customer trust in the relationships between desert café quality, eco-friendly behavior and customer loyalty, and also the moderating effect of and eco-friendly behavior on customer trust and customer loyalty. Research design, data, and methodology: To achieve purposes of this study, 229 data were collected from respondents who visited desert café and analyzed using measurement model (reliability test and correlation analysis), Fornell-Larcker Criterion and Heterotrait-Monotrait Ratio (HTMT) assessment, and structural equation model (PLS-SEM) with SPSS 22.0 and SmartPLS 3.3.7. Results: The research results are as follows. First, desert cafes' quality positively influenced customer trust but did not customer loyalty. Second, desert cafes' eco-friendly behavior positively influenced customer trust and customer loyalty. Fourth, the interaction term of dessert cafe quality and eco-friendly behavior did not influence customer trust and customer loyalty. Conclusions: This study emphasized the necessity of service quality and eco-friendly behavior of dessert cafes by examining the relationship between the quality of dessert cafes and eco-friendly behaviors, customer trust and loyalty. It also found the importance of the role of trust in securing loyal customers. In order to secure and retain loyal customers, the owners of dessert cafes should make effortsto improve the quality of the cafes' products and services so that customers can feel a sense of trust, and actively publicize that they are practicing eco-friendly management. As a result of this study, it is intended to provide practical implications for the management of dessert cafes by understand ing the effects of product and service quality and eco-friendly behaviors of companies to bakery industry workers and start-ups.

Current Status of Plastic Recycling in Korea (국내 플라스틱 리싸이클링 현황)

  • Lee, Sang-hun
    • Resources Recycling
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    • v.28 no.6
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    • pp.3-8
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    • 2019
  • Recently, plastic waste in Korea has been recognized as a critical issue due to an increase in massive production of plastics, difficulty in disposal of waste plastics, and public recognition of toxicity in micro-plastics, etc. To resolve those problems, the regulation to reduce plastics consumption may be primarily considered but, in this case, clarification should be made on the rationales and the action plans in the regulation for individual waste plastic items. Another problem is the small capital sizes of domestic recycling companies, which leads to poor R&D capacity, low recycling yields and thus lowering values of recycling items. This adversely affects consumers' perception. The R&D toward recycling technical progress should take into account the environmental friendliness and recyclability from the early product design stages. Certainly, this should be supported in governmental policy and public action plans. In addition, by referring to advanced policies of i.e. European Union, the recycling industry should be recognized as an opportunity toward new investment & employment. If necessary, the regulation of plastic consumption through a formal evaluation process such as Life Cycle Assessment (LCA) will also be helpful. The values of recycled plastics should be improved through the identification and elimination of harmful chemical substances potentially contained in the products.

A Study on the Quality Assessment Using QFD & FMEA (QFD와 FMEA를 이용한 품질평가에 관한 연구)

  • Park, Chang-Kyu
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.11
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    • pp.78-87
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    • 2017
  • Recently, the quality of a product or system has becoming increasingly important as it means customer satisfaction. The function, which is recognized as a nature of this quality, means how it functions well so it is the closest to the customer satisfaction. On the other hand, it is becoming more important as safety is closely related to destruction or human injury from accidents for engineers who handle large-scaled structures, such as ships. This study analyzed the function using quality function development (QFD) and considering the function and safety, which are being recognized as important in the structure. In addition, the safety and the quality analysis method based on the customers' needs was analyzed using failure mode and influence analysis (FMEA). In addition, the supplementary materials that are important in terms of the aspect of safety and function for the quality enhancement of a hatchway system were determined by applying a bulk carrier and hatchway. As a result, there are commonly understood items in important supplementary materials and parts, which are determined individually in terms of function and safety, because they can enhance both the function and safety simultaneously. This study shows that designers can improve the quality of products and systems by enhancing these supplementary materials and parts with greater interest.

Development of Korean Chemical Ranking and Scoring System (CRS-Korea) and its Application to Prioritizing National Toxic Chemicals (화학물질 우선순위 선정 기법(CRS-Korea)의 개발과 적용)

  • Park Hoa-Sung;Kim Ye-shin;Lee Dong Soo;Shin Yong-seung;Choi Seung-pil;Park Seong-eun;Kim Myung-hyun;Yang Ji-yeon;Shin Dong-chun
    • Environmental Analysis Health and Toxicology
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    • v.20 no.2 s.49
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    • pp.109-121
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    • 2005
  • A chemical ranking and scoring (CRS-Korea) system was developed and proposed to use as the first step to prioritize the toxic chemicals for the purpose of monitoring and detailed risk assessment that might follow as necessary. The CRS-Korea system takes a basic concept of risk assessment (both human health risk and ecological risk) in that risk score is determined by the product of toxicity score and exposure score. Included in the toxicity category are acute toxicity, chronic/sub -chronic toxicity, carcinogenicity, and other toxicity. The exposure category consists of quantity released to the environment, bioconcentration, and persistence. A consistent scheme and a comprehensive chemical data base are offered in the CRS-Korea system to calculate a score for the each component in the two categories by using specific physicochemical, fate, and toxic properties and the quantity of the chemical used. The toxicity score is obtained by adding up all the individual scores for the components in the toxicity category. The exposure score is determined by multiplication of the score of the quantity released with the sum of persistent score and bioconcentration score. Equal weight is given to the toxicity score and the exposure score. As the CRS-Korea system was applied to identify 50 national priority chemicals, it was found that significant data gap exists on toxicity and fate properties and that the uncertainty associated with estimating the quantify released to the environment is notably high. The proposed CRS system is only a screening tool in the first step toward the priority setting and should be used with expert judgement and other considerations necessary.

Technical Value Model and Evaluation for Smart In-vehicle Network (스마트 차량내(內) 네트워크 기술가치 모델 및 평가)

  • Kim, Byung-Woon
    • Journal of Korea Technology Innovation Society
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    • v.20 no.2
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    • pp.368-386
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    • 2017
  • The purpose of this study is to present the technology value model based on profit approach and IITP practical guide for Ethernet network technology, which is the core technology of autonomous vehicles and connected cars in the hyper-connected industry. In-vehicle network, Ethernet technology, Ethernet port count, port pricing, and application data for technology assessment are sources of global market research organizations. The data on the company's COGS (Cost of Goods Sold), operating capital requirement, capital expenditure, and income statement data are used by the Bank of Korea's Business Analysis Report. According to the results of the study, the product market size was estimated to be US $470.3 billion and the technology market size was $52.1 billion over the seven years of economic life cycle of technology. The market value of the technology was estimated to be $260 million reflecting the possibility of entry into the market. In the case of the corporate management analysis report, the average value of the IITP and the top 25% were $0.7 million and $40.2 million, respectively. -27.8 million, and -73.6 million dollars respectively. This implies that government support for policy support is needed when conducting corporate R&D with high cost-to-sales ratio. The results of this study can be used as a reference for the evaluation of technology demand based ICT R&D technology in the industrial internet market in the fourth industrial revolution era.

Assessment of Microbial Contamination and Safety of Commercial Shrimp Jeotgal (Salt Fermented Shrimp) (유통 중인 새우젓의 미생물학적 오염도 및 안전성 평가)

  • Ha, Ji-Hyoung;Moon, Eun-Sook;Ha, Sang-Do
    • Journal of Food Hygiene and Safety
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    • v.22 no.2
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    • pp.105-109
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    • 2007
  • This study monitored and compared the contamination levels of total aerobic bacteria, coliform groups and S. aureus of 16 Shrimp Jeotgal (Salt Fermented Shrimp) products from 3 traditional markets (TM), 3 department stores (DS) and 3 super markets (SM) located on seoul, Korea. Moreover this study was carried out to survey the concentrations of NaCl and heavy metal (lead; Pb) of the Shrimp Jeotgal. The contamination levels of total aerobic bacteria in the Shrimp Jeotgai were $3.35log_{10}CFU/g$ as a mean and $3.71log_{10}CFU/g$ for TM, $3.16log_{10}CFU/g\;for\;DS,\;2.84log_{10}CFU/g$ for SM. The coliform groups were contaminated in 50% of Shrimp Jeotgal and it means that the hygienic control is needed urgently. S. aureus were not detected in every sample. The levels of NaCl were between 17.9 and 28.5%. Heavy metal (lead; Pb) was detected in only 1 product at the level of 0.02 ppm out of 16 products. Although microbiological contamination levels of Shrimp Jeotgal were not much high, hygienic management like HACCP is thought to be needed for the production of Shrimp Jeotgal in traditional market.

Monitoring and Risk Assessment of Pesticide Residues in Commercial Environment-Friendly Agricultural Products Distributed Using LC-MS/MS in Seoul Metropolitan Area (LC-MS/MS를 이용한 수도권에 유통되는 친환경 농산물의 잔류농약 모니터링 및 안전성 평가)

  • Kim, Jong-Yul;Jung, Youmin;Oh, Hanseul;Kang, Sung-Tae
    • Korean Journal of Food Science and Technology
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    • v.47 no.3
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    • pp.306-320
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    • 2015
  • This survey was carried out in 2014 to estimate the pesticide residue levels in commercial environment-friendly agricultural products in Seoul metropolitan area. Pesticide residues in 27 commodities were examined and analyzed using LC-MS/MS, which can simultaneously detect up to 85 pesticides. A total of 441 samples were collected and analyzed. Among the detected samples, the residue levels in 1.2% of organic agricultural products and 2.2% of pesticide-free agricultural products exceeded the maximum residue limits (MRLs); hence, 1.8% of the total samples exceeded the MRLs. The safety of the detected pesticides was assessed by monitoring the acceptable daily intake level (ADI) and acceptable dietary exposure (ADE) to the pesticides via consumption of the commodities. ADI and ADE are found to be 0.07728-9.46530% and 0.00141-0.17210%, respectively, which means that the residual pesticides in the environmental-friendly agricultural products in Korea are below the safe limit and therefore, pose no potential public health risks.

Dechlorination/Solidification of LiCl Waste by Using a Synthetic Inorganic Composite with Different Compositions (합성무기복합체 조성변화에 따른 모의 LiCl 염폐기물의 탈염소화/고형화)

  • Kim, Na-Young;Cho, In Hak;Park, Hwan-Seo;Ahn, Do-Hee
    • Journal of Nuclear Fuel Cycle and Waste Technology(JNFCWT)
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    • v.14 no.3
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    • pp.211-221
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    • 2016
  • Waste salt generated from a pyro-processing for the recovery of uranium and transuranic elements has high volatility at vitrification temperature and low compatibility in conventional waste glasses. For this reason, KAERI (Korea Atomic Energy Research Institute) suggested a new method to de-chlorinate waste salt by using an inorganic composite named SAP ($SiO_2-Al_2O_3-P_2O_5$). In this study, the de-chlorination behavior of waste salt and the microstructure of consolidated form were examined by adding $B_2O_3$ and $Fe_2O_3$ to the original SAP composition. De-chlorination behavior of metal chloride waste was slightly changed with given compositions, compared with that of original SAP. In the consolidated forms, the phase separation between Si-rich phase and P-rich phase decreases with the amount of $Al_2O_3$ or $B_2O_3$ as a connecting agent between Si and P-rich phase. The results of PCT (Product Consistency Test) indicated that the leach-resistance of consolidated forms out of reference composition was lowered, even though the leach-resistance was higher than that of EA (Environmental Assessment) glass. From these results, it could be inferred that the change in the content of Al or B in U-SAP affected the microstructure and leach-resistance of consolidated form. Further studies related with correlation between composition and characteristics of wasteform are required for a better understanding.

Effect on the Improvement of Intestinal Function and Constipation of Products Made from Chinese Gooseberry (Kiwi) (참다래(키위)로 만든 제품의 장 기능 및 변비 개선에 미치는 효과)

  • Cheong, MoonJoo;Kim, Myunghaw
    • The Journal of the Korea Contents Association
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    • v.21 no.7
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    • pp.650-659
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    • 2021
  • In this study, we aimed to investigate the effect of Chinese gooseberry (kiwi)-based products on the improvement of intestinal function and constipation. In this study, 21 participants with no underlying disease and complaining of subjective constipation symptoms were selected. Through a pre-experimental design, the main effects, including the colon stagnation score and colon transit time, were assessed after the consumption of Chinese gooseberry (kiwi)-based products. To evaluate the side effects of this product, a subjective constipation assessment test was performed to analyze the degree of constipation improvement at an individual level. The results for the main effects revealed that the number of constipation groups was statistically significantly decreased, and the colon stagnation score and colon transit time were also reduced. Additionally, the participants' subjective constipation assessment test revealed a significant improvement in both intestinal function and bowel activity before and after the consumption of Chinese gooseberry (kiwi)-based products. Similar to the previously known kelp-, lactobacillus-, and fiber-based products, we showed that Chinese gooseberry (kiwi)-based products exert a significant effect on the improvement of the intestinal function and constipation. Furthermore, the results of this study provide valuable information for the development of healthy food products in the future that can help improve bowel movement. Moreover, Chinese gooseberry (kiwi) used in this study is not a functional food and is easily accessible. However, this study has several limitations as it is based on a pre-experimental design. Therefore, studies on randomized experimental and control groups are needed in the future.

Accuracy Assessment of the Satellite-based IMERG's Monthly Rainfall Data in the Inland Region of Korea (한반도 육상지역에서의 위성기반 IMERG 월 강수 관측 자료의 정확도 평가)

  • Ryu, Sumin;Hong, Sungwook
    • Journal of the Korean earth science society
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    • v.39 no.6
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    • pp.533-544
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    • 2018
  • Rainfall is one of the most important meteorological variables in meteorology, agriculture, hydrology, natural disaster, construction, and architecture. Recently, satellite remote sensing is essential to the accurate detection, estimation, and prediction of rainfall. In this study, the accuracy of Integrated Multi-satellite Retrievals for GPM (IMERG) product, a composite rainfall information based on Global Precipitation Measurement (GPM) satellite was evaluated with ground observation data in the inland of Korea. The Automatic Weather Station (AWS)-based rainfall measurement data were used for validation. The IMERG and AWS rainfall data were collocated and compared during one year from January 1, 2016 to December 31, 2016. The coastal regions and islands were also evaluated irrespective of the well-known uncertainty of satellite-based rainfall data. Consequently, the IMERG data showed a high correlation (0.95) and low error statistics of Bias (15.08 mm/mon) and RMSE (30.32 mm/mon) in comparison to AWS observations. In coastal regions and islands, the IMERG data have a high correlation more than 0.7 as well as inland regions, and the reliability of IMERG data was verified as rainfall data.