• Journal of Distribution Science
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• v.14 no.3
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• pp.93-101
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• 2016

Purpose - Due to the heavy reliance on the human dependence, several factors such as attitude, behavior, emotional status and the quality of the service by the employees have been a decisive effect on the existence of a business in service industry. This study made use of the cases from the beauty salons in Korea, and tried to find out the meaningful results with following purposes. The purpose of this study is to find out the effects of psychological ownership with focusing on the employees in service industry. Therefore, this study is based on the literature reviews in the fields of psychological ownership, regulatory focus, and customer satisfaction. In particular, this study focuses on the regulatory focus with two parts. The two parts are composed of the promotion focus and prevention focus. Also, the relationship between the regulatory focus on employee and customer satisfaction was identified through empirical study. Mediating effects of regulatory focus were also studied, that is, the regulatory focus was on the relationship between psychological ownership and customer satisfaction. In conclusion, practical and intellectual implications were discussed for the growth and development in service industry. Research design, data & methodology - The survey for this study was conducted from November 15th to December 15th in 2015. The same amount of survey was given to both, the service providers and customers. For both of them, such as the service providers and customers, 260 questionnaires were distributed to them in total. After excluding the missing and unreliable responses for the exact analysis and process, 250 responses were collected and used in the research analysis. This study conducted a survey questionnaires, and the confirmatory analysis was used for the reliability and validity in this study. SPSS & AMOS programs were used for the analysis. Results - The first variable that was looked at from this study is the psychological ownership. The psychological ownership had positive effects on the performance both in improving focus and prevention focus. It indicates that this study supports the results from the previous studies. Second, the effects on the performance in improving focus and prevention focus for customer satisfaction were studied. As a result, the performance in improving focus had positive effect on customer satisfaction, but prevention focus did not have any positive effect. Third, this study looked at the mediating effect of regulatory focus on the relationship between the psychological ownership and the customer satisfaction, and only partly, they had positive effects on customer satisfaction. Conclusions - The results of this study showed that the psychological ownership has positive effects on regulatory focus both in performance improving focus and prevention focus. However, the mediating effects had partial positive effects on customer satisfaction and these results indicate that the service enterprises should focus on the employees' psychological ownership in order to maximize the customers' satisfaction.

• Journal of East-West Nursing Research
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• v.26 no.2
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• pp.139-148
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• 2020

Purpose: This study was conducted to determine the effects of self-leadership, professional self-concept, and positive psychological capital on the performance of operating room nurses. Methods: The participants were 148 operating room nurses with more than a year of experience in one of the general hospitals in Seoul, Korea. Data were collected from 18 to 29 November 2019 and were analyzed by descriptive statistic methods, t-test, ANOVA, Pearson's correlation coefficient analysis, and multiple regression analysis using the SPSS/WIN 21.0 program. Results: The self-leadership, professional self-concept, and positive psychological capital of operating room nurses showed a positive correlation with nursing performance. The performance of operating room nurses was the most affected by professional self-concept (β=.32, p=.002), followed by operating room career (β=.22, p=.037) and positive psychological capital (β=.20, p=.039), which together accounted for a nursing performance of up to 42.9% (F=12.06, p<.001). Conclusion: Based on these findings, it is necessary to develop education and intervention programs to enhance the operating room nurses' professional self-concept and positive psychological capital.

• Korean Journal of Child Studies
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• v.37 no.2
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• pp.57-77
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• 2016

Objective: This study examined the influences of general characteristics, temperament, social support, and emotional regulation on the positive psychological capital of adolescents. The data were collected from 672 middle school students living in Gwangju. Methods: Data were analyzed using Pearson correlation analyses and hierarchical regression analyses. Results: Temperament best explained positive psychological capital. In terms of individual factors, self-emotion regulation had the greatest effect on positive psychological capital, followed by friend support, persistence temperament, others emotion regulation, academic achievement, harm avoidance temperament, gender, and family support, in that order. Conclusion: The results for the effects of temperament, social support and emotion regulation on adolescent's positive psychological capital highlights the important roles played by the temperament, social support, and emotion regulation in improving an adolescent's positive psychological capital. The study contributes to the literature by proving fundamental insights into an adolescent's psychological strengths and higher quality of life.

• Journal of the Korean Society of Safety
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• v.33 no.4
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• pp.72-77
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• 2018

There are various approaches to prevent industrial accidents, of which the focus on human factors is behavior based safety(BBS). The BBS provides positive feedback on safety behavior and corrective feedback on unsafe behavior. Determining the feedback ratio of positive and correct feedback is an important issue in BBS. The purpose of this study was to examine the effects of positive and corrective feedback ratio on safety performance and feedback acceptance. The participants of this study were sixty undergraduate and graduate students at C University in Seoul, Korea. Participants were asked to work on a simulated welding task. The independent variable of was different positive vs. corrective feedback ratio (1:1 and 1:4). The dependent variables were the amount and the number of correctly completed work tasks, compliance rate of safety behavior, and feedback acceptance. The experimental design of this study was 2 x 2 mixed design. The results showed that feedback, regardless of the ratio, increased both correctly completed work tasks and the compliance rate of safety behavior, while 1:1 positive vs. corrective feedback ratio was more effective than 1:4 ratio. In addition, 1:1 ratio produced higher level of feedback acceptance compared to 1:4 ratio.

• Mood & Emotion
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• v.16 no.3
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• pp.163-168
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• 2018

Objectives : The purpose of this study was to examine effects of traumatic experiences in childhood, on depressive symptoms of college students, and to determine how depression depended on positive psychological resources. Methods : A total of 430 students were recruited, from two universities in Jeju area. All participants completed self-report questionnaires, that included demographic variables, Adverse Childhood Experience (ACE) Scale, Patient Health Questionnaire-9, and Positive Resources Test (POREST). Results : Prevalence of depression was 47.9%, and a total of 133 (30.9%) college students reported traumatic experiences in childhood. Students with depressive symptoms, were likely to report more traumatic experiences in childhood, and less positive psychological resources. Results from regression analyses indicated that, while controlling for a range of demographic variables, positive psychological resources moderated the association, between traumatic experiences in childhood and depression. Conclusion : Based on results, professionals must consider positive psychological and social resources, for treatment to reduce depressive symptoms in patients with history of childhood adversity.

• The Journal of Korean Academic Society of Nursing Education
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• v.29 no.4
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• pp.362-370
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• 2023

Purpose: This is a study to confirm the mediating effect of positive psychological capital in the relationship between the self-determination and grit of nursing students. Methods: The subjects of the study were 122 university nursing department students in their junior and senior years. The data were collected from December 1 to 23, 2022. The collected data were analyzed by descriptive statistics, an independent t-test, Mann-Whitney U-test, Pearson's correlation, and a hierarchical multiple regression analysis using IBM SPSS statistics version 26.0. Results: A statistically significant correlation was observed between self-determination, positive psychological capital and grit (p<.001). The positive psychological capital had full mediation effects on the relationship between self-determination and grit. In other words, the higher levels of positive psychological capital were associated with better levels of grit among nursing students. Conclusion: The study showed that positive psychological capital and self-determination have important effects on grit. To enhance the grit of nursing students, it is essential to implement educational programs aimed at improving self-determination and positive psychological capital.

• The Korean Journal of Franchise Management
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• v.15 no.2
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• pp.1-15
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• 2024

Purpose: Service quality plays an important role in the credibility of consumer behavior as it enhances brand loyality in hospitality business. The objective of this study is to determine the effects of service quality, positive emotion, brand affection, and brand loyalty in restaurant sector by applying the S-O-R model. The study also introduces a new integrated structural model that combines service quality's dimensions of physical quality, interaction quality, and outcome quality. Research design, data, and methodology: This study was analyzed in a quantitative way using the survey results of 395 customers who had experience of visiting restaurants. All constructs were measured with multiple items developed and validated in prior studies. In this study, SmartPLS 4.0 was used to evaluate the research model. The reliability, convergent validity, and discriminant validity of the measurement tool were verified. Result: Result was found that service quality(physical quality, interaction quality, outcome quality) had a positive effect on positive emotion and brand affection. Also both of positive emotion and brand affection had a positive effect on brand loyalty. This study contributes to the service quality literature and has practical managerial implications.

• Korean Journal of Child Studies
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• v.37 no.5
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• pp.19-31
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• 2016

Objective: The purpose of this study was to test the mediating effects of ego-resilience on relationship between perceived parenting attitudes and regulatory focus among college students. Methods: In this study, 256 college students were surveyed. The collected data were put through correlation analysis using PASW Statistics 18.0. In addition, 3-stage multiple regression analyses and the Sobel test were used to test any mediating effects. Results: The findings show that the diversity of concerns and interests, emotion control, and positive future orientation, the subfactors of ego-resiliency, all have partial mediating effects on the relationship between father's care and promotion focus. Only positive future orientation had partial mediating effects on the relationship between mother's care and promotion focus. Conclusion: Father's care turned out to be an independent variable to explain better the mediating effects of ego-resiliency on relations between parenting attitudes and regulatory focus, which implies the influence and importance of father's care on college students.

• Journal of Environmental Science International
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• v.27 no.4
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• pp.267-274
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• 2018

With rapid growth of the one-person households, this study focused on the psychological effects of pet plant gardening, one of the new trend of gardening among them. To clarify the psychological influences of pet plant gardening, 30 university students conducted gardening of pet plants in 90 days and the psychological effects was measured by the standardization personality inventory test before and after gardening. As results, pet plant gardening showed the effects of decreasing depression feeling of all participants, and the effects was significant in female than male. Pet plants gardening led to change females' personality more actively and more leadingly. Therefore, this data verified the positive effects in psychologically and induced personality showed pet plants gardening induced the positive effects the aspects of psychology and personality.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.5
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• pp.470-479
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• 2018

This is an empirical study aiming to analyze the relations between positive psychological capital, social support from the school director and fellow teachers, and happiness of childcare teachers in charge of young children with disabilities. In addition, we analyze the mediating effects of social support from the school director and fellow teachers on the relation between positive psychological capital and happiness. To achieve these aims, a survey was conducted targeting 205 childcare teachers in Gyeonggi province. Results of this study are as follows: First, there were significantly positive correlations between positive psychological capital, social support, and happiness. Furthermore, positive psychological capital and social support from the school director and fellow teachers had positive effects on the happiness of childcare teachers. Second, the social support from the school director and fellow teachers had partially mediating effects on the relation between positive psychological capital and happiness. This implies that positive psychological capital and social support from the school director and fellow teachers play essential roles in the enhancement of happiness of childcare teachers.