Journal of the Korean Society of Safety (한국안전학회지)

The Korean Society of Safety (한국안전학회)
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Effects of Positive/Corrective Feedback Ratio on Safety Behavior and Feedback Acceptance

긍정적/교정적 피드백 제공비율이 안전행동 및 피드백 수용도에 미치는 효과

  • Lim, Sung Jun (Department of Psychology, ChungAng University) ;
  • Oah, Shezeen (Department of Psychology, ChungAng University)
  • Received : 2018.07.30
  • Accepted : 2018.08.14
  • Published : 2018.08.31
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Abstract

There are various approaches to prevent industrial accidents, of which the focus on human factors is behavior based safety(BBS). The BBS provides positive feedback on safety behavior and corrective feedback on unsafe behavior. Determining the feedback ratio of positive and correct feedback is an important issue in BBS. The purpose of this study was to examine the effects of positive and corrective feedback ratio on safety performance and feedback acceptance. The participants of this study were sixty undergraduate and graduate students at C University in Seoul, Korea. Participants were asked to work on a simulated welding task. The independent variable of was different positive vs. corrective feedback ratio (1:1 and 1:4). The dependent variables were the amount and the number of correctly completed work tasks, compliance rate of safety behavior, and feedback acceptance. The experimental design of this study was 2 x 2 mixed design. The results showed that feedback, regardless of the ratio, increased both correctly completed work tasks and the compliance rate of safety behavior, while 1:1 positive vs. corrective feedback ratio was more effective than 1:4 ratio. In addition, 1:1 ratio produced higher level of feedback acceptance compared to 1:4 ratio.

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