• 한국항공운항학회지
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• 제25권1호
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• pp.11-22
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• 2017

Aviation/tourism industry has a unique characteristic of high inter-dependance between customer and service-provider. It is the mental condition of service-provider that could influence on the attitude of the service-provider. Thus, it is important to manage the mental condition of the service employees to enhance a company's financial performance. This paper tries to analyze the combined model of both policy acceptance and service profit chain(SPC) models. First, service policy acceptance model tells how the service policy acceptance, which consists of policy compliance, trust, participation and policy failure, would influence on SPC model. According to empirical research, it was found that both the employees' policy compliance and the policy trust have a positive significant impact on their participation on service policy. In the policy acceptance model, the employee's voluntary participation based on their trust and compliance of the policy was proven to have a positive effect on increasing job satisfaction and customer orientation. Regarding SPC model, their participation in the policy had the strongest impact among variables on customer orientation. Such results implies the employees' participation on the policy could become the starting point to enhance the customer value.

• 치위생과학회지
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• 제23권2호
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• pp.93-102
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• 2023

Background: To investigate political participation by dental hygiene students and analyze the differences therein based on the learning efficacy of dental hygiene policy. Methods: A total of 239 dental hygiene students who were expected to graduate responded to the survey. The data were collected online using a structured questionnaire consisting of 6 items on general characteristics, 10 on political participation, and 15 on the learning efficacy of dental hygiene policy. Statistical analysis was performed using SPSS 23.0. Political participation based on the learning efficacy of dental hygiene policy was analyzed using independent t-tests, ANOVA, and multiple regression analysis (p<0.05). Results: Among the dental hygiene students, 60.7% voted in all three recent presidential, general, and local elections, and 14.2% did not. For political parties supported, 65.7% responded that they had "no supporting party," and 34.3% indicated that they had a "supporting party." In terms of the level of political participation of dental hygiene students (0~50 points), the average score was 25.8 points, with the average passive political participation (0~25 points) score at 15.6 points and the average active political participation (0~25 points) score at 10.2 points. With an increase in dental hygiene policy learning efficacy, both passive and active political participation showed higher scores (p<0.05). Conclusion: Dental hygiene students showed low political participation. The presence of a supporting party, higher voting participation, and higher learning efficacy of dental hygiene policy were associated with higher passive and active political participation. Therefore, to increase this population's interest in political participation, various opportunities for related learning need to be promoted and provided in academia, leading to the enhancement of their political capabilities. In this manner, dental hygienists should expand their capabilities in various roles such as advocates, policy makers, and leaders.

• 정보화정책
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• 제18권4호
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• pp.59-84
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• 2011

인터넷정보는 네티즌들의 정책과정참여와 정부신뢰에 큰 영향을 미칠 것으로 추론되며, 그 영향은 인터넷정보의 질을 높게 인식할수록 클 것이다. 이를 실증적으로 규명하기 위해 인터넷정보의 질을 구성하는 요소를 파악하고, 인터넷정보의 질에 대한 네티즌의 인식이 정책과정참여와 정부신뢰에 미치는 영향을 분석했다. 전국의 20-30대 네티즌을 대상으로 2010년 11월 20일부터 2010년 11월 30일까지 온라인 설문조사를 실시하였으며, 회수된 300부 중 불성실 응답을 제거하고 연구대상으로 적절하지 않은 자료를 제외한 266부의 데이터를 토대로 분석하였다. 분석결과는 첫째, 인터넷정보의 질에 대한 긍정적 인식은 온라인 정책과정참여를 증가시키는 반면에 오프라인 정책과정참여를 약하게 감소시킨다. 둘째, 온라인 정책과정 참여는 오프라인 정책과정참여를 활성화시키고 있다. 셋째, 오프라인 정책과정참여는 정부신뢰에 부정적인 영향을 강하게 미치는 것으로 나타난 반면에 온라인 정책과정참여의 정부신뢰에 대한 영향은 나타나지 않았다. 이러한 결과는 인터넷정보의 질이 향상되면, 오프라인 정책과정참여는 조금 약화되는 반면에 온라인 정책과정참여는 상당히 활성화될 것임을 의미한다. 이어서 온라인 정책과정참여는 오프라인 정책과정참여를 대폭 증가시킴으로써 정부신뢰를 크게 약화시킬 개연성이 있음을 의미한다.

• 보건행정학회지
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• 제20권2호
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• pp.17-39
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• 2010

This study explored the impact on the DRG(Diagnosis-Related Groups)-based prospective payment system(PPS) operated by voluntarily participation providers. We analyzed whether the provides in the DRG-based PPS and in traditional fee-for-service(FFS) systems showed different the degree of variation in length of stay(LOS), and the providers' behaviors depending on the differences according to the varied participation periods. The study sample included all data 2,061 institutions participated in DRG-PPS in 2007 and all cases 473 FFS institutions which reported fee-for-service claims were reviewed same diagnosized diseases at least 10cases claims during three months We compared the differences of the LOS among health care institutions according to their type, region, and size. For DRGs showing significant differences in LOS, multiple regression analyses were performed to find out factors associated with LOS and interaction effect participation and hospital types or participation periods. The result provide the evidence that the DRG payment system operated by volunteering health care institutions had impact on resources use, which can reduce the institutions' the length of stay. While some DRGs had no correlation between participation periods and LOS, other DRGs, DRG participation period reversely linear relationship with LOS. That is to say, the longer participation year, the less reducing the LOS. These results support the future expansion of the DRG-based PPS plan to all health care services in Korea.

• 보건행정학회지
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• 제27권4호
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• pp.336-346
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• 2017

Background: Due to the asymmetry of information and knowledge and the power of bureaucrats and medical professionals, it is not easy for citizens to participate in health care policy making. This study analyzes the case of the insured organization participating in the Health Insurance Policy Committee (HIPC) and provides a basis for discussing methods and conditions for better public participation. Methods: Qualitative analysis was conducted using the in-depth interviews with the participants and document data such as materials for HIPC meetings. Semi-structured interviews were conducted with purposively sampled six participants from organizations representing the insured in HIPC. The meanings related to the factors affecting participation were found and categorized into major categories. Results: The main factors affecting participating in the decision making process were trust and cooperation among the participants, structure and procedure of governance, representation and expertise of participants, and contents of issues. Due to limited cooperation, participants lacked influence in important decisions. There was an imbalance in power due to unreasonable procedures and criteria for governance. As the materials for meetings were provided inappropriate manner, it was difficult for participants to understand the contents and comments on the meeting. Due to weak accountability structure, opinions from external stakeholders have not been well received. The participation was made depending on the expertise of individual members. The degree of influence was different depending on the contents of the issues. Conclusion: In order to meet the values of democracy and realize the participation that the insured can demonstrate influence, it is necessary to have a fair and reasonable procedure and a sufficient learning environment. More deliberative structure which reflects citizen's public perspective is required, rather than current negotiating structure of HIPC.

• 대한물리치료과학회지
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• 제4권2호
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• pp.461-466
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• 1997

The physical therapist's participation in community based rehabilitation(CBR) is necessary, in a variety of ways, to ensure the disabled quality service. Although CBR needs the Physical Therapist's help, participation is limited due to unstable CBR policy, and because there is a lack of financial support, skilled Physical Therapist's are usually not hired. Physical Therapist's themselves do not seem to completely understand this. The experts active participation is needed for effective rehabilitation service. Therefore, the trained Physical Therspist's participation is absoutely necessary is CBR policy if it is even to provide completely effective service.

• 보건행정학회지
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• 제22권4호
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• pp.467-496
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• 2012

Public participation in the decision making for scarce health resources is important because health policy requires trust based consensus, which can be achieved by public's understanding and involvement of related policies. In the past, opportunities for interaction between health policy decision makers and lay public were rare in Korea. As political impulses towards public participation in health policy have increased, a few of deliberation methods were attempted. However, there is little research, reporting such cases with a critical examination of relevant theories and previous studies. We first critically review the literature on public participation within theories of democracy, governance, and empowerment. Next, we report a case of a citizen council experiment, which was held to examine public's preferences among different benefit options regarding new drugs and medical technologies. Specifically, in an one-day long citizen council with a total of 28 lay public, twelve questions of whether a drug or a technology should be included in the benefit package of health insurance were asked. Pre- and post-surveys investigated participants' perception of public engagement in health policy. Although it was experimental, the citizen council ensured that lay public could be careful enough to rationally compare the costs and benefits of different options and collectively make decisions. Further, results from pre- and post-survey showed a strong willingness of members to be involved in health care decision making. In the conclusion, we emphasize that better theories and methods need to be developed for more cases of citizen participation in health care policy and management.

• Journal of Preventive Medicine and Public Health
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• 제39권6호
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• pp.511-519
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• 2006

Objectives : As the disabled have higher prevalence rates and earlier onsets of chronic diseases than the non-disabled, their participation in mass screening is important for the early detection and intervention of chronic diseases. Nevertheless, in Korea, the disabled have lower participation rates in mass screening services than the non-disabled. The purpose of the study was to find determinants for the participation in the National Health Insurance (NHI) mass screening program among the disabled. Methods : In this study, the NHI mass screening data of 423,076 disabled people, which were identified using the National Disability Registry (2003), were analyzed. Of the factors affecting the participation rates in mass screenings, the following variables were included for the analysis: socioeconomic stati, such as sex, age, category of health insurance program, region and income, disability characteristics, such as disability type, and severity. A multiple logistic regression analysis was used to evaluate the association between the participation rates, disability characteristics variables and demographic variables. Results : The participation rate in mass screening of the disabled was 41.3%, but was lower in females, an age of more than 70 years, self-employed and for those with an average monthly insurance premium over 133,500 Won and in metropolitan legions. The participation rate was 1.31 times lower in females than males (95% CI=1.29-1.33); 3.50 times lower in the elderly (more than 70 years) than the younger (95% CI=3.33-3.67); 1.43 times lower in those who live in metropolitan areas (95% CI=1.40-1.46); 2.59 times lower for those in a health Insurance program for the self-employed than for employees (95% CI=2.56-2.63), 1.19 times lower for the higher income (more than 133,500) than the lower income group (4,400-22,000) for the average monthly insurance premium (95% CI=1.15-1.23): 2.04 times lower for those with brain palsy and stroke disabilities than with auditory impairments (95% CI: 1.97-2.11) and 3.27 times for those with severe compared to mild disabilities (95% CI=3.15-3.40). Conclusions : The disabled with high severity, and locomotive and communication disabilities have lower participation rates in mass screening services in Korea.

• 한국콘텐츠학회논문지
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• 제14권2호
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• pp.223-233
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• 2014

정책과정에의 참여자로서 주민들의 역할은 매우 크며, 특히 민주주의의 구현을 위한 중요한 장치의 하나로써 인식되고 있다. 우리나라에서도 지방자치제도가 안정화 단계에 들어서면서 예전에 비해 여러 가지 지자체의 시책이나 중앙정부의 정책결정과정에 관심이 매우 높아졌다. 그렇다면 실제 정책결정과정에서 지역주민들의 참여가 활발할까? 하는 질문으로 본 연구는 출발하였다. 특히 본 연구에서는 지역불균형 문제와 관련하여 해소 방법의 하나로 인식되고 있는 공공기관 이전결정과 관련하여 해당지역주민들의 참여의사를 측정하고 의미 있는 결과를 도출하였으며, 이러한 연구결과를 바탕으로 지역주민의 정책결정에의 참여에 있어서의 시사점을 논의하였다.

• 한국비블리아학회지
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• 제28권2호
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• pp.219-243
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• 2017

본 연구는 현존하는 참여형 디지털 아카이브의 문제점을 파악하고, 적극적 이용자 참여와 연계를 기반으로 하는 참여형 디지털 아카이브의 활성화 방안을 제안하는 것을 목적으로 한다. 이를 위해 관련 선행연구와 문헌을 살피고, 사례연구를 통해 참여형 디지털 아카이브의 현황을 분석하였다. 각각의 사례는 일반, 참여, 정책, 서비스 영역으로 나누어 비교 분석하였다. 일반 속성으로 운영 주체, 지속 기간, 수집 주체, 기술을 살펴보았다. 기술은 오픈소스 소프트웨어 종류, Open API 제공 여부, 모바일 웹 제공 여부, 오프라인 아카이브 보유 여부로 다시 세분하여 분석하였다. 참여 방식은 이용자 참여도에 따라 적극적 참여, 허브 방식 참여, 소극적 참여로 구분하고, 각 아카이브가 제공하는 참여 기능을 비교 분석하였다. 정책 영역에서는 이용약관, 개인정보 처리방침, 저작권 정책, 수집정책의 보유 여부와 각 아카이브의 주요 수집물, 수집 범주, 분류 방식, 기술 요소를 논하였다. 서비스는 콘텐츠, 검색, 커뮤니케이션 영역으로 구분하여 살펴보았다. 결론에 갈음하여, 본 연구는 참여, 정책, 콘텐츠 서비스, 커뮤니케이션 서비스 측면에서 참여형 디지털 아카이브 활성화 방안을 제시하였다.