• 품질경영학회지
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• 제41권2호
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• pp.221-232
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• 2013

Purpose: This paper examines risk factors which affect project success, and proposes a method utilizing the average potential satisfaction index(API) to evaluate how much the satisfaction level of the personnel involved in the project can change by reducing the risk. Methods: The current study derives 11 risk factors affecting project success from literature review and conducts survey of 253 subjects who have project work experience. A modified Kano's questionnaire using 5-point Likert-scale is applied to investigate the amount of satisfaction or dissatisfaction when the risk factors are reducted or not, respectively. Results: The respondents consider that the risk factors which include the three elements of project management(schedule, quality, cost) is more important than other risk factors related to the project environment, and technology and profitability. Conclusion: The average potential satisfaction index proposed in this study can measure the perception on the risk factors of the personnel involved in the project, since it has a strong correlation with the perceived importance by the respondents in this study.

• 재활복지공학회논문지
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• 제11권4호
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• pp.287-297
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• 2017

본 연구는 의료기기 안전성에 관한 의료인들의 인식(지식, 태도)과 행동에 관한 기초현황을 파악하여 보고, 직종 간 차이를 평가해보기 위한 탐색적 조사연구이다. 인천광역시에 소재한 900병상 규모의 상급종합병원을 대상으로 설문지를 배포하여 220명의 응답 자료를 분석에 사용하였다. 연구결과, 연구대상 의료인들은 대체적으로 의료기기 종류에 따른 잠재적 위험성에 대한 인식이 갖춰져 있고, 의료기기 안전성 교육의 필요성을 느끼고 있었다. 또한 의료진들의 직종 간 의료기기 안전성에 관한 인식의 차이를 살펴봤을 때, 등급 높은 의료기기를 주로 사용하지만 의료기기 안전에 관한 인식이 가장 낮은 전공의를 대상으로 하는 의료기기 안전교육의 필요성이 크다는 것을 알 수 있었다. 향후 전국규모의 연구를 통하여 자료의 질을 향상하고 결과의 수준을 높이며, 이를 바탕으로 의료기기 안전성 관리에 있어 정책적, 교육적 기반으로 활용할 필요가 있다.

• 한국항공운항학회지
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• 제30권4호
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• pp.117-131
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• 2022

Human rights education is to acquire understanding and knowledge about human rights, to develop values, attitudes and character that respect human rights, to develop the ability to overcome human rights violations and discriminatory acts, and to protect and promote the human rights of others. In order to prevent human rights violations of the transportation vulnerable, such as the disabled, it is necessary to develop specialized human rights education plans for aviation security personnel to practice human rights perspectives. Therefore, in accordance with the 「National Civil Aviation Security Education and Training Guidelines」, specialized human rights education should be included in the initial aviation security education and regular education courses. The point is that there is a need to reexamine the aviation security education program for aviation security personnel based on the essential knowledge and educational contents for aviation security personnel to perform security screening tasks in the aviation security education course. When this happens, various efforts must be made to improve the human rights of the transportation vulnerable, such as the disabled, during the security screening process, so that human rights violations will be significantly reduced. In particular, it is necessary to enhance the ability to detect dangerous terrorist items such as weapons or explosives that can be used for illegal sabotage through practical security screening training. For aviation security and aircraft safety, efforts to improve the quality of aviation security personnel training, such as human rights training, must be continuously made while thoroughly preparing for terrorism in advance.

• Journal of Nutrition and Health
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• 제37권4호
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• pp.329-338
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• 2004

The purposes of this study were to : a) develop the quality assessment tool of hospital foodservice management, b) evaluate the S hospital's foodservice quality by this tool, and c) do the feasibility study about this tool in hospital food-service field by establishing quality management strategies. The developed quality assessment tool of hospital food-service management was consisted of 20 items for quality evaluation by Likert 5 point scale and two additional questions with the most satisfactory item and the most unsatisfactory item. As a result of evaluation, S hospital's foodservice quality was somewhat high, on the factor 'personnel attitude', especially. The IPA technique proved nine items including Q5, Q7, Q8, Q11, Q12, Q13, Q15, Q16, Q17 were in 'Doing Great, Keep It Up' and seven items such as Q1, Q2, Q3, Q6, Q9, Q18, Q19 that got high expectation and low perception needed to be focused in quality management strategy.

• 품질경영학회지
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• 제30권3호
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• pp.150-167
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• 2002

Normative theory suggests that control systems should be designed to complement management's objectives and strategies. However, few empirical studies have focused on how control systems have been modified to complement new manufacturing techniques, such as zero-defect strategy. The major purpose of this study is to examine the effects of the attributes of quality strategy and control system on performance. The previous studies have subdivided quality strategy into the ECL(economic conformance level) and ZD(zero-defect) strategy. To accomplish the purpose, this study empirically analysed the data based on the questionnaires from manufacturing department personnel of 67 Korean companies. The major results are as follows. The companies that had implemented the ZD strategy and its control system outperformed the companies that had implemented ECL strategy. Also, the ZD strategy differs from ECL strategy in control system, the criteria of performance evaluation and feedback frequence variable. There is no difference in quality performance monitoring and communication variable. From this results, although many companies have strived for continuous improvement of quality, it was restricted in improvement activities that dont's required much investment cost, quality performance monitoring and communication.

• 한국정보통신학회:학술대회논문집
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• 한국해양정보통신학회 2011년도 추계학술대회
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• pp.846-849
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• 2011

현재 RFID 기술을 이용한 관리 시스템은 그 효율성으로 인해 보다 많은 분야로 확대되고 있다. 기존의 센서 기술이 물적 자원을 관리하기 위한 용도에서 인원관리를 위한 분야로 확대되고 여러 환경에 따라 다양한 시스템이 개발됨에 따라 활용방법 또한 다양해지고 있다. 이에 본 논문은 선택적 환경에서 시스템이 가지는 특성을 분석하여 환경에 따른 특성 분석과 효율적인 시스템 구성을 위한 표준안을 작성하기 위해 연구되었다.

• International Journal of Quality Innovation
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• 제6권2호
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• pp.17-30
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• 2005

The Internet can provide benefits obtained from changing the structure of a business, such as emphasizing the importance of different types of personnel. In addition, the Internet alters the process for business activity, both within and outside the organization. Using structural equation modeling, I empirically test a number of hypothesized relationship based on a sample of 126 Internet Community users. The results are as follows: loyalty is significantly influenced by trust and relationship, repeat purchase is significantly influenced bye-loyalty. In addition, word of mouth is significantly influenced by e-loyalty.

• 한국콘텐츠학회논문지
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• 제9권10호
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• pp.292-304
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• 2009

본 연구에서는 백화점을 대상으로 상품이미지, 점포환경이미지, 판매원서비스이미지, 촉진활동이미지, 물리적시설이미지, 사후서비스이미지 등 점포이미지 구성요인과 인지적만족, 감정적만족 및 충성도 간의 경로상의 관계를 검증하고 만족의 역할을 확인하였다. 분석결과, 선행연구에서 점포이미지가 충성도에 직접적으로 영향을 미치거나 혹은 만족을 통해 간접적으로 영향을 미친다고 하였지만 본 연구에서는 점포이미지 구성요인에 따라서 인지적만족, 감정적만족, 충성도에 각기 다르게 영향을 미침을 확인하였다. 즉 상품이미지와 물리적시설이미지는 인지적만족에, 판매원서비스이미지와 사후서비스이미지는 감정적만족에 그리고 촉진활동이미지는 두 변수 모두에게 영향을 주었으며, 점포환경이미지는 직접적으로 충성도에 영향을 주는 것으로 나타났다. 또한 판매원서비스이미지, 촉진활동이미지 및 사후서비스이미지 등 서비스와 관련된 점포이미지는 감정적만족를 매개하여 충성도를 구축하는 것으로 확인되었다. 따라서 고객에게 점포이미지를 형성하여 충성도를 가져오기 위해서는 점포이미지 구성요소를 기능적속성과 심리적속성으로 분리하여 만족을 유도하여야 하며 궁극적으로 충성도를 형성하는 변수들을 중심으로 점포이미지를 형성해야 할 것이다.

• 교육시설 논문지
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• 제25권5호
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• pp.3-12
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• 2018

The purpose of this study is to examine the degree of appropriateness of using design quality indicators for the educational building, and complements for design quality indicators. For doing this, each items of the Korean educational building design indicator was validated by teachers, school staff and an education officer. First, School Personnel and Teachers considered indicators for the classroom designed for general subjects as being valid. However, in terms of indicators for the outside space, they thought of them as not being valid. In particular, it seemed that school staff would have a passive attitude toward the open of the school facility for the local society. It is judged that there happens an adverse effect caused by the open of the school facility for the local society in the educational environment of the school. Second, Education Office Supervisors thought that eco-friendly indicators, LED lighting, an outer wall, and widows and doors had a high validity. On the contrary, he viewed the validity of a rainwater retention basin as being low, which was likely because he rarely had expertise on the construction. When it comes to the indicator of technology capability, ultrahigh-speed information network was seen as being valid, and the indicator of economic feasibility had high validity on maintenance and durability. Third, compared to groups of Teachers and School Personnel, the group of education officers presented high validity of indicators. Validity of indicators might be differently showed because different items on indicators were measured. However, it is speculated that Education Office Supervisors mostly acknowledged the validity of indicators. Fourth, a majority of Teachers, School staff, and Education Office Supervisors were favor of the system of the evaluation accreditation for school facilities since it played a guide role in improving the quality of school. In order to settle the system of the evaluation accreditation for school facilities, it is most important that institutions in the local society which are publicly reliable should participate in the phase of designing the system of the evaluation accreditation for school facilities. In sum, overall respondents agreed with the system of the evaluation accreditation for school facilities but were aware that reliable organizations in public would need to take part in planning the system of the evaluation accreditation for school facilities from the beginning.

• 품질경영학회지
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• 제21권2호
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• pp.1-16
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• 1993

Early generations of products had little to no inherent capability to test themselves. The technologies involved often required only visual inspection and limited probing to troubleshoot the system once it was turned over to maintenance personnel. However, as the complexity of military and commercial systems grew, symptoms of failure became less noticeable to the operator. Therefore, the procedure to access, inspect, repair and replace a component became complicated, the requirements for personnel skill and testing equipment increased. and it took too long of a time to maintain a system. Meanwhile, the need for availability became more mission-critical and maintenance become very expensive. The obvious solution was to design in-system circuits or devices to self-test the primary system, the Built-In-Test(BIT) was born. This approach has continued right on up through present systems and is an integral part of systems now being designed. The object of this paper is to present a state-of-the-art research for filtering out the BIT diagnosis mistakes using Bayesian analysis and develop the algorithm for Redundant systems with BIT to improve BIT diagnosis.