• Title/Summary/Keyword: Personal Environment Service

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The Effects of Pandemic(COVID 19) on Service Providers' Motivation, Ambidexterity, and Service Performanc: Focusing on Cabin Crew Case

  • KIM, Young Hee;PARK, Sang Beom
    • The Journal of Industrial Distribution & Business
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    • v.13 no.6
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    • pp.19-36
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    • 2022
  • Purpose: The purpose of this study is to analyze the effects of COVID 19. The effects of COVID 19 are grouped into 5; economic stress, mental stress, health stress, task concern, self-confidence. We introduce the concept of personal ambidexterity that is necessary power for cabin crews to provide appropriate and efficient service to passengers. Ambidexterity consists of exploiting existing resources to sustain and exploring the new including method of performing task, customer, market etc. The former is necessary to maintain present condition while the latter is necessary to prepare for the future. Also motive is considered as a stimulating factor for task. Previous studies show that motive affects ambidexterity and we try to analyze whether COVID 19 effects influence this relationship. Research design, data, and methodology: Considering the relationship between the variables, we designed to measure the influence of the effects of COVID 19 by analyzing the moderating effects of them. For empirical analysis we distributed survey questionnaire and collected. Total of 361 samples are used fo the analysis. For analysis program, SPSS version 23 was used. Regression analysis and moderating effect analysis were conducted. Results: Study results show that first, the variables of economic stress, mental stress, health stress, task concern, self confidence affects personal ambidexterity and service provision. Also ambidexterity affects service provision significantly. Among COVID 19 effects, economic stress, task concern, and self confidence has moderating effects. On the other hand, new work environment does not have moderating effect. Conclusions: In conclusion, the effects of COVID 19 are wide and various. Among them the most serious effect is that COVID 19 is depriving workers of self confidence and passion toward the work. To remedy stresses and restore self confidence and passion, each worker should make his/her own efforts, such as, learning more to become more competitive, also firms should do make efforts to protect employees and to rebuild trust between firm and employees in every respect. Especially firms should realize that economic stress can be treated by economic compensation as the situation turns to normal but trust as well as self confidence and passion is not easy to restore.

Development and Application of Housing and Interior Design Courses Work for the Promotion of Service-Learning in Home Economics Education (가정과 교육에서 서비스 러닝 활성화를 위한 주생활 영역 교과목 활동 개발 및 적용)

  • Ju, Sueun;Yang, Ji Sun
    • Human Ecology Research
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    • v.59 no.1
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    • pp.99-112
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    • 2021
  • This study develops and applies a service learning course that integrates university curriculum with the local community in housing and interior design. The results of the study are as follows. First, the service learning course of the housing and interior design was developed as a six-week lecture based on the project model with the theme of housing for the socially disadvantaged. Second, this course was implemented with faculty, students, interior designers, and service recipients to engage in activities to improve the educational environment of local child centers. Next, students engaged in the service learning course and continuously conducted reflection activities to enhance the effectiveness of learning. In reflection activities, students assessed that self-directed capabilities increased as has employing the coordination and applicability to meet identified community needs. Finally, faculty, students, and experts (including institutional experts and supervising departments) evaluated course practice and educational outcomes. Experts assessed that the course clarified course objectives, utilized various learning strategies, and showed that the structural reflection mode of learners and professors was overwhelmingly positive. The results indicated that service-learning courses enable students to integrate academic study with social work to better understand course content through direct engagements in experience learning. Furthermore, students are empowered by participation in public services that benefit service clients and consultants as students take more personal responsibility for learning.

A Study of Relationship between Dataveillance and Online Privacy Protection Behavior under the Advent of Big Data Environment (빅데이터 환경 형성에 따른 데이터 감시 위협과 온라인 프라이버시 보호 활동의 관계에 대한 연구)

  • Park, Min-Jeong;Chae, Sang-Mi
    • Knowledge Management Research
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    • v.18 no.3
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    • pp.63-80
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    • 2017
  • Big Data environment is established by accumulating vast amounts of data as users continuously share and provide personal information in online environment. Accordingly, the more data is accumulated in online environment, the more data is accessible easily by third parties without users' permissions compared to the past. By utilizing strategies based on data-driven, firms recently make it possible to predict customers' preferences and consuming propensity relatively exactly. This Big Data environment, on the other hand, establishes 'Dataveillance' which means anybody can watch or control users' behaviors by using data itself which is stored online. Main objective of this study is to identify the relationship between Dataveillance and users' online privacy protection behaviors. To achieve it, we first investigate perceived online service efficiency; loss of control on privacy; offline surveillance; necessity of regulation influences on users' perceived threats which is generated by Dataveillance.

Factors Influencing Compliance on the Use of Personal Protective Equipment during Cleaning of Medical Device Reprocessing Staffs (의료기기 재처리 세척 직원의 개인보호구 착용 이행의 영향요인)

  • Park, Hyun Hee;Hong, Jung Hwa;Jeong, Gye Seon;Lee, Kwang Ok
    • Journal of muscle and joint health
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    • v.31 no.1
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    • pp.42-52
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    • 2024
  • Purpose: This study aimed to identify the factors affecting compliance with personal protective equipment (PPE) use among medical device reprocessing staff. Methods: This descriptive cross-sectional study included 163 cleaning staff members from ten general hospitals in Seoul and Gyeonggi. Data were collected using self-report questionnaires administered between July and September 2023. Analysis included t-tests, ANOVA, Pearson's correlation coefficient, Bonferroni correction, and multiple regression, conducted using SAS ver.9.4. Results: Statistically significant differences in compliance with PPE were found based on department and exposure to contamination within six months (t=-2.82, p=.007). Attitudes toward PPE (r=.22, p=.006) and awareness of the safety climate (r=.22, p=.006) showed a statistically significant positive correlation with PPE compliance. Factors influencing use of personal protective equipment by cleaning staff during medical device reprocessing were department, compliance with PPE, and awareness of the safety climate. The explanatory power of these factors was 58.0%. Conclusion: Improving PPE compliance and creating a safe cleaning environment entails fostering a supportive safety climate. Additionally, regular training that takes into consideration the characteristics of the cleaning staff, alongside continuous monitoring, is required.

A Study on the Privacy Paradox in the IoT-based Smart Home Camera Usage Environment: Focusing on a Comparative Study of User Experience (IoT 기반 스마트 홈카메라 이용환경에서의 프라이버시 패러독스 현상에 관한 연구: 사용경험 비교연구를 중심으로)

  • Lyu, JinDan;Kwon, Sundong
    • Journal of Information Technology Applications and Management
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    • v.28 no.6
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    • pp.145-161
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    • 2021
  • Recently, as personal information utilization devices such as IoT, artificial intelligence, and wearable devices that focus on the individual have spread, privacy violations are also increasing. However, the privacy paradox of providing personal information to enjoy services while worrying is getting stronger. However, there are still preliminary studies on this. In this study, an intelligent home camera based on IoT technology was selected as a research object, and whether privacy paradox exists in the IoT environment, including smart home camera, was studied. To this end, the effect of perceived usefulness, a benefit factor of smart home camera use, and privacy concern, a risk factor, on intention to use was verified. In addition, it was investigated whether the relationship between privacy concerns and intention to use differs according to the presence or absence of use experience. In order to verify the research model, a survey was conducted with people with and without experience in using smart home cameras, and a total of 298 data samples were used for statistical analysis. As a result of the analysis, it was found that both perceived usefulness and privacy concerns had a positive effect on the intention to use, proving that privacy paradox exists in the IoT-based smart home camera environment. In addition, by analyzing the fact that privacy concerns have different effects on usage intentions depending on the user experience, it was verified that those with experience have a strong privacy paradox and those without experience have a weak privacy paradox. This study is meaningful because it seeks strategic implications to improve service and business performance by understanding the relationship between privacy attitudes and behaviors of IoT service providers, including smart home cameras.

Design and Implement a Gateway Based on Mobile Device and a Web Monitoring System for u-Healthcare Service (u-Healthcare 서비스를 위한 모바일 장치 기반 게이트웨이 및 웹 모니터링 시스템 설계 및 구현)

  • Kim, Ji-Hoon;Lee, Chae-Woo
    • IEMEK Journal of Embedded Systems and Applications
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    • v.4 no.3
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    • pp.126-133
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    • 2009
  • There are already many researches providing u-Healthcare service, but they have left problems to be improved. First of all, the transmission range between sensor nodes and the gateway are restricted. Hence, patients feel uncomfortable because of they need to possess or locate closed to a gateway all the time when they aggregates their medical data. Also, the existing systems have not considered life environment that is important to analyze patient's diseases. Moreover, a guardian need to located close to patient or possess a mobile device that monitors a patients' status in real time when they are in outdoor. In this research, we present multi-hop packet transfer algorithm and compilation of life environment which help improve the problem of the existing researches. Likewise, we designed and implemented a medical information database and a real-time web monitoring system that manage patients' personal history and monitor a patients' status in real time. In this paper, we design and implement the u-Healthcare system based on mobile environment and we present a result when we tested our u-Healthcare system in scenario environment.

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Consumer Perceptions on SST in Retail Atmosphere: An application of S-O-R framework

  • BYUN, Sookeun;HA, Yongsoo
    • Journal of Distribution Science
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    • v.18 no.3
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    • pp.87-97
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    • 2020
  • Purpose: The aim of this study is to understand the internal and external responses that consumers experience when they are exposed to an innovative system in retail stores. This study considered the SST(Self-Service Technology) system in a retail setting as a type of functional environmental stimuli and selected a smart shopping cart as an example of SST system. The influences of functional environmental stimuli on consumers' emotional, cognitive, and behavioral responses were examined by applying S-O-R model. In addition, this study attempted to extend the traditional S-O-R model by (a) incorporating personal characteristics variables such as time pressure and perceived crowding and (b) considering not only emotional but also cognitive aspects of consumers' internal responses. Research Design, Data, and Methodology: This study used a video-scenario technique. Participants watched a video about grocery shopping situations using a smart shopping cart and responded to their emotional, cognitive, and behavioral responses. An online survey was conducted using Amazon's Mechanical Turk (N = 185). All participants were US consumers over 20 years old and had been shopping at the grocery store in the last month. Data were analyzed through structural equations modeling with AMOS 20. Results: Test results showed that consumers who perceived higher levels of time pressure and perceived crowding in usual shopping situations were more likely to evaluate the SST system favorably. The results showed that personal characteristics have a significant impact on consumers' evaluation of functional environmental stimuli in retail setting. As consumers evaluated the SST system favorably, they experienced more positive affect and less negative affect during their shopping behaviors. Positive affect led to good service quality inference, which further increased patronize intention. However, negative affect did not show a significant impact on service quality inference, but only on patronize intention. Conclusions: This study attempted to investigate the influence of SST system by extending the traditional S-O-R model. This study classified the SST system as functional environmental stimulus of retail stores and analyzed the effect of stimulus on consumers' internal and external responses. The results of this study showed that the introduction of innovative SST can serve as an effective store differentiation strategy in an increasingly competitive retail environment.

A Framework for IoT-Based Convergence Personalized Menu Recommendation System (IoT 기반의 융합 맞춤형 식단추천시스템 프레임워크)

  • Joh, Young-Hee
    • Journal of the Korea Convergence Society
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    • v.5 no.4
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    • pp.147-153
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    • 2014
  • To create a personal menu, there are a number of considerations. Personal menus are different depending on the dietary therapy for disease, diet for weight control. In addition, the menu you choose, depending on the personal preference and the season, the weather, current personal feelings may differ. An individual should expect to recommend a balanced diet, taking nutritional status just for health care. In this paper, we propose a personalized menu recommendations System framework to meet such needs. To recommend menus the system receives data of the body's individual circumstances, ingredients situation, environmental conditions, psychological condition, emotional condition and provides a recommended menu by performing the inference using the ontology generated from external application systems. In order to provide such services, Internet of Things (IoT) environment should be the foundation. In this paper, we propose a personalized diet recommendation system framework in the IoT standardization environment that has oneM2M common service platform.

A Study on Factors Related Between Adolescents' Perceived School Environment and Physical . Mental Health (청소년이 지각한 학교환경과 신체적 . 정신적 건강과의 관련요인 분석)

  • 장영미
    • Korean Journal of Health Education and Promotion
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    • v.17 no.2
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    • pp.35-56
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    • 2000
  • This study is research on physical health and mental health(physical and mental symptom at school) in perceived school environment among adolescents. The study subjects ere selected by senior high school students in seoul and random sampling. The 3,060 subjects were selected 18 schools. The duration for survey was for Nov. 25-Dec. 13, 1998. The reliability of Questionnaire was Cronbach's $\alpha=0.95$. This study used multiple regression through Factor Analysis in SPSS programs. The major findings of this study are as follows: (1) All of Multiple Regression Models were significant. (p<0.001). (2) Physical Mental health is related to gender, personal environment, and economic status. (3) Physical Health is related to perceived school environmental variable (therapeutic teacher-student relationships, classrom climate, and school life satisfaction) among adolescents. (4) Mental Health is related to perceived school environment variables(therapeutic teacher-student relationships, classroom climate, school life satisfaction, teachers' climate, and classmates' attitudes) among adolescents. This study could be used as the basis for the development of educational program, counseling, teacher in-service training, student teacher training and the establishment of educational and health policy.

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Multi-dimensional Trust Building Process to Explain Customer Satisfaction on e-Commerce

  • Choi, Jae-Won;Sohn, Chang-Soo;Lee, Hong-Joo
    • 한국경영정보학회:학술대회논문집
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    • 2007.11a
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    • pp.571-576
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    • 2007
  • Advanced online environment and communication technology have made the e-commerce environments evolved rapidly. In the e-commerce area, one of the most important concepts regarding the relationship between seller and buyer is the "trust." Considering the purpose of purchase and satisfaction of website, the users may face problems such as consumer's transaction security or personal information sharing when they make transactions over web sites. It could be difficult to pursue the goal for the users to purchase product or service over online if the seller or service provider cannot establish trust to the customers. In this paper, through multi-dimensional viewpoints of trust, satisfaction can be accounted for by cue-based trust and experienced trust. The purchase intention mediates the experienced trust when online users purchase products or use online service.

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