• 제목/요약/키워드: Performance support system

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An Empirical Analysis of Trade Support System and Export Performance in Korean SMEs

  • KIM, Byoung-Goo
    • 융합경영연구
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    • 제8권1호
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    • pp.36-49
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    • 2020
  • Purpose - This study investigates factors that affected the utilization of trade support policies and further analyzed how the utilization of trade support policies affected export performance. Research design, data, and methodology - With a sample of 223 small and medium-sized export firms from South Korea, this study examines the determinants of the utilization level of trade support system such as export market orientation, learning orientation, network capability and environmental uncertainty by regression analysis. Results - Export market orientation have a positive effect on the utilization of the trade support system and there is positive relationship between learning orientation and the utilization of trade support system. And network capabilities have had a positive impact on the utilization of the trade support system but there is no relationship between environmental uncertainty and the utilization of trade support system. The utilization of the trade support system had a positive effect on export performance. Conclusions - The internal and external factors of the organization have affected small and medium-sized export firms use of trade support systems. The utilization of trade support system can enhance positive export performance by providing valuable information and resource to external knowledge and also to complementary resources from the external partners.

컴퓨터 지원시스템을 활용한 품질경영 성과측정 (Quality Management Performance Evaluation Using A Computer Support System)

  • 신완선;강은경
    • 대한산업공학회지
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    • 제24권4호
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    • pp.529-537
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    • 1998
  • Appropriate performance evaluation is a key successful factor for continuous improvement and systematic management support in the implementation of quality management. This research deals with the development of a computer support system for performance evaluation of quality management and its application to a real world problem. It, first, investigates existing performance evaluation methods and classifies them into three styles. A number of key factors for designing computer support systems are then elicited by analyzing the characteristics of the existing methods in terms of the requirements needed for a successful evaluation tool. The computer support system is designed by incorporating the key factors in the system design process and it is implemented as a network version. Finally, a case study is performed in order to verify the proposed support system. The pros and cons of the system are also discussed.

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대학 창업지원제도 개선방안 도출을 위한 IPA분석: D대학 사례를 중심으로 (An Analysis of IPA for the Improvement of University Start-up Support System: Focusing on the Case of the D University)

  • 남정민;유현경;김윤희;강은정;이현석;장경화;김수진
    • 벤처창업연구
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    • 제17권2호
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    • pp.53-64
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    • 2022
  • 본 연구는 실수요자인 학생들의 입장에서 대학에서 제공하는 창업지원제도에 대한 인식을 파악하고자 D대학 학생을 중심으로 대학 창업지원제도의 중요도 및 성취도 차이를 분석하였다. 이를 위하여 IPA(importance-performance analysis)분석 방법을 활용하여 대학 창업지원제도의 질적인 성장과 고도화 방안을 도출하였다. 연구 결과는 다음과 같다. 대학 창업교육 및 창업지원의 모든 요소에 대하여 중요도가 성취도보다 높게 나타났는데 이는 현재 대학에서 실행하고 있는 창업 교육 및 지원프로그램이 중요하다고 인지되고 있으나, 수요자(학생)에게 성취도 측면에서 크게 작용하지 못하는 것을 의미한다. 또한 중요도-성취도 매트릭스에서 가장 개선의 우선순위가 높은 요인은 「자금 및 투자지원」, 「창업 공간 및 시설지원」, 「경영 자문」, 「특허 및 지식재산 지원」, 「창업현장실습」 순으로 나타났다. 따라서 본 연구는 대학이 집중적으로 노력해야 하는 요소를 파악하고 장기적인 관점에서 창업지원제도를 수립하여 공급자 중심에서 벗어나 학생(수요자)의 요구를 반영하는 시스템을 구축·운영하는데 객관적인 자료로 활용될 수 있을 것이다.

균형성과표를 활용한 전자의무기록시스템의 성과측정 모형개발 (Development of the Performance Measurement Model of Electronic Medical Record System - Focused on Balanced Score Card -)

  • 이경희;김영훈;부유경
    • 한국병원경영학회지
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    • 제21권4호
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    • pp.1-12
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    • 2016
  • The purpose of this study are suggest to performance measurement model of Electronic Medical Record(EMR) and Key Performance Index(KPI). For data collection, 665 questionnaires were distributed to medical record administrators and insurance reviewers at 31 hospitals, and 580 questionnaires were collected(collection rate: 87.2%). Regarding methodology, Critical Success Factor(CSF) and index of the information system were derived based on previous studies, and these were set as performance measurement factors of EMR system. The performance measurement factors were constructed by perspective using BSC, and analysis on causal relationship between factors was conducted. A model of causal relationship was established, and performance measurement model of EMR system was proposed through model validation. Analysis on causal relationship between performance management factors revealed that utility cognition of the learning & growth perspective factor had causal relationship with job efficiency(${\beta}=0.20$) and decision support(${\beta}=0.66$) of the internal process perspective factors, and security had causal relationship with system satisfaction(${\beta}=0.31$) of the customer perspective factor. System quality had causal relationship with job efficiency(${\beta}=0.66$) and decision support(${\beta}=0.76$) of the internal process perspective factors, all of which were statistically significant(P<0.01). Job efficiency of the internal process perspective had causal relationship with system satisfaction(${\beta}=0.43$), and decision support had causal relationship with decision support satisfaction(${\beta}=0.91$) and job satisfaction (${\beta}=0.74$), all of which were statistically significant(P<0.01). System satisfaction of the customer perspective had causal relationship with job satisfaction(${\beta}=0.12$), job satisfaction had causal relationship with cost reduction(${\beta}=0.53$) of the financial perspective, and decision support satisfaction had causal relationship with productivity improvement(${\beta}=0.40$)of the financial perspective(P<0.01). Also, cost reduction of the financial perspective had causal relationship with productivity improvement(${\beta}=0.37$), all which were statistically significant(P<0.05). Suitability index verification of the performance measurement model whose causal relationship was found to be statistically significant revealed that $X^2/df=2.875$, RMR=0.036, GFI=0.831, AGFI=0.810, CFI=0.887, NFI=0.838, IFI=0.888, RMSEA=0.057, PNFI=0.781, and PCFI=0.827, all of which were in suitable levels. In conclusion, the performance measurement indices of EMR system include utility cognition, security, and system quality of the learning & growth perspective, decision support and job efficiency of the internal process perspective, system satisfaction, decision support satisfaction, and job satisfaction of the customer perspective, and productivity improvement and cost reduction of the financial perspective. In this study, it is expected that the performance measurement indices and model of EMR system which are suggested by the author, will be a measurement tool available for system performance measurement of EMR system in medical institutions.

중소기업지원 사업의 성과분석에 관한 연구 - 인천지역 중소기업을 중심으로 - (A Study on Performance Analysis of the Small and Medium Business Support Project - Focusing on Small and Medium Enterprises in Incheon -)

  • 이춘섭;남호기;유우식
    • 대한안전경영과학회지
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    • 제19권1호
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    • pp.123-129
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    • 2017
  • This study aims to analyze the performance of the beneficiaries of the SMEs(Small and Medium Enterprises) support project that has been handled online on the 'BizOK System', which is the integrated support system for SMEs in Incheon, by comparing before and after receiving support. Various performance indicators can be used, but this study used the rate of increase in sales, exports and employed manpower collected by the 'BizOK System'. Moreover, to analyze the trend of business performance by corporate feature, this study grouped the businesses into 7 categories including sales, business history, number of employees and capital. The results of this study are expected to be used in drawing implications for business support policies by utilizing them as basic data for enhancing efficiency of the support project and establishing corporate policies.

의사 결정 구조에 의한 오존 농도예측 (Forecasting Ozone Concentration with Decision Support System)

  • 김재용;김태헌;김성신;이종범;김신도;김용국
    • 제어로봇시스템학회:학술대회논문집
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    • 제어로봇시스템학회 2000년도 제15차 학술회의논문집
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    • pp.368-368
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    • 2000
  • In this paper, we present forecasting ozone concentration with decision support system. Since the mechanism of ozone concentration is highly complex, nonlinear, and nonstationary, modeling of ozone prediction system has many problems and results of prediction are not good performance so far. Forecasting ozone concentration with decision support system is acquired to information from human knowledge and experiment data. Fuzzy clustering method uses the acquisition and dynamic polynomial neural network gives us a good performance for ozone prediction with ability of superior data approximation and self-organization.

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그룹성과의 향상을 위한 지원시스템에 관한 연구 (Group Support System for Improving Group Performance)

  • 민대환
    • 정보기술응용연구
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    • 제3권4호
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    • pp.1-18
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    • 2001
  • 본 논문은 그룹 성과모형, 그룹 프로세스 유형, 그룹의 장단점을 살펴보았고, 현존하는 그룹웨어와 회의 지원시스템에 대해 조사하였다. 특히, 대부분의 기업에서 중요시하는 신상품 개발 팀의 업무 성과를 높이기 위한 방안으로 그룹 지원시스템이 제공해야 할 기능에 대해 논의하였다. 신상품 개발 팀을 위한 그룹 지원시스템은 프로세스에 참여하는 모든 구성원이 언제든지(Anytime), 어디에서든지(Anyplace) 신상품개발을 위해 협력할 수 있도록 지원기능을 제공하는 시스템이라 볼 수 있다. 지원시스템이 그룹의 성과를 높이려면 필요시에는 개별성, 병렬성, 익명성을 보장할 수 있어야 하며, 팀원 개인이 수행하는 업무와 공동으로 수행하는 업무를 둘 다 지원할 수 있어야 하고, 사전준비, 회의진행, 사후정리의 모든 과정에서 그룹 프로세스를 지원하면서 구성원의 창의력을 촉발시키고 그룹의 약점을 보완해주는 기능을 갖추어야 한다.

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상호의존성과 정보시스템 개발과정이 시스템성과에 미치는 영향 (The Effects of the Interdependency and the System Development Process on the System Performance)

  • 한경일
    • 디지털융복합연구
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    • 제4권1호
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    • pp.83-92
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    • 2006
  • The purpose of this study is to confirm whether the task and system development process makes a significant influence on the system performance. The task is defined as a interdependency and system development process is defined as analysis, user participation and executive support. Field research was employed to empirically investigate the relationship among the variables. The finding of the study can be summarized as follows. The strict analysis under the task of high interdependency has a significant effect on the system performance. And high executive support is needed for the system performance under any level of interdependency.

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과업과 정보시스템 개발과정이 시스템성과에 미치는 영향 (The Effects of the Task and the System Development Process on the System Performance)

  • 한경일
    • 한국디지털정책학회:학술대회논문집
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    • 한국디지털정책학회 2006년도 춘계학술대회
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    • pp.421-429
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    • 2006
  • The purpose of this study is to confirm whether the task and system development process makes a significant influence on the system performance. The task is defined as a interdependency and system development process is defined as analysis, user participation and executive support. Field research was employed to empirically investigate the relationship among the variables. The finding of the study can be summarized as follows. The strict analysis under the task of high interdependency has a significant effect on the system performance. And high executive support is needed for the system performance under any level of interdependency.

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처방조제지원시스템 도입성과 평가 (Performance Evaluation of a Clinical Decision Support System for Drug Prescriptions)

  • 조경원;박진우;채영문
    • 한국콘텐츠학회논문지
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    • 제11권4호
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    • pp.312-320
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    • 2011
  • 이 논문에서는 일개 POC(Point Of Care) 시스템을 사용하는 의료기관을 중심으로 의약품 처방조제지원 시스템(Clinical Decision Support System, CDSS)과 조직성과와의 관계를 규명하는 것에 목적을 두고 있다. 이를 위하여 정보시스템 평가요소에 대해 정의를 내리고, CDSS의 성과 평가 모형을 제시하여 설문조사 분석을 통해 의약품 처방조제지원시스템의 도입 효과를 밝히고자 하였다. 분석결과 시스템 품질을 제외하고는 각 평가 영역들 사이에 인과성이 존재하는 것으로 분석되었으며, 통계적으로 유의하게 지지되는 것으로 분석되었다. 평가모형 검증결과 의약품처방최적화를 위한 CDSS의 시스템 품질이 사용자 만족도에 영향을 미친다는 근거를 발견할 수 없었다. 그러나 정보품질이 사용자의 만족도에 긍정적인 영향을 미치며 사용자 만족은 조직성과에 긍정적인 영향을 미치는 것으로 나타났다.