• Title/Summary/Keyword: Performance of Electronic Commerce

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A Performance Measuring Framework for Electronic Commerce Businesses

  • Oh Chi Jae
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2002.05a
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    • pp.355-362
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    • 2002
  • As electronic commerce under the digital economy environment evolves rapidly affecting the structure of our economy and individual life styles, the need for metrics system to evaluate the performance of electronic commerce activities remarkably increases. Reviewing the characteristics of electronic commerce and some issues related to its measurement, this paper proposes a framework to measure the performance of electronic commerce business activities. the proposed framework customizes the balanced scorecard method for electronic commerce practices and can be applied effectively to electronic commerce businesses as an appropriate measure.

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An Empirical Study on the Usage and Performance of Electronic Commerce in Northeast Asian Nations (동북아지역 국가들의 전자상거래 활용과 성과에 관한 실증적 연구)

  • Choi, Seok-Beom;Choi, Hyuk-Jun
    • International Commerce and Information Review
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    • v.10 no.1
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    • pp.3-31
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    • 2008
  • Northeast Asia is expected to be on economic bloc which is competed with other economic blocs such as EU, NAFTA. E-Commerce based on IT and networking results in paradigm shift in Northeast Asian Nations, that is, Korea, China, Japan, Taiwan etc. There are the similarities and differences in e-Commerce situations in these nations. The differences are the gaps in e-Commerce infrastructures such as Internet, e-Commerce solution, e-payment system and e-logistics system etc. A number of interorganizational, intraorganizational and usage level factors influences the performances of all firms using e-Commerce tools. As result of this empirical study, China records low level of e-Commerce in terms of environmental aspects, usage and performance while Korea and Japan record relatively high levels. It is also found that non-economic performance is higher than economic performance in Northeast Asian firms. The purpose of this paper contributes to resolve the digital divide in Northeast Asia and to improve e-Commerce infrastructures in Northeast Asia by estimating current e-Commerce levels of Northeast Asian countries and suggesting future development strategies of those countries through e-Commerce cooperation.

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The Impact of Environmental Characteristics on Electronic Commerce Performance

  • Cho, Se-Hyung
    • Proceedings of the Korea Society of Information Technology Applications Conference
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    • 2005.11a
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    • pp.357-360
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    • 2005
  • Domestic enterprises are surveyed and analyzed to find the empirical relationship between environmental characteristics and electronic commerce(EC) performance. Dynamism, hostility and heterogeneity are selected as environmental characteristics. EC performance is articulated as EC utilization, EC satisfaction and EC usefulness. Empirical test presents that dynamism has a statistically significant relationship with EC performance except EC usefulness, but hostility and heterogeneity have no statistically significant relationship with EC performance. The impact of industry type on environmental characteristics and EC performance is also tested.

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전자상거래 환경에서 지각된 위험이 지각된 가치 및 재구매의도에 미치는 영향

  • ;Jeong, Cheol-Ho;Park, Gyeong-Hye
    • Proceedings of the Korea Database Society Conference
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    • 2010.06a
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    • pp.203-212
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    • 2010
  • The mam purpose of this study is to find out how perceived risk elements influence to customers' perceived value and repurchase intention in the electronic commerce environment. To achieve the goal, we set 6 sub-dimensions - privacy risk, social risk, time loss risk, economic risk, psychological risk, and performance risk - based on comprehensive consideration of related studies, and established a research model included 2 factors such as perceived value and repurchase intention to measure performance in internet shopping malls. From 174 customers of the electronic commerce shopping malls survey data have been collected and analyzed based on the covariance structural model method. The results of this study are summarized as follows. Firstly, five perceived risk characteristics of privacy risk, time loss risk, economic risk, psychological risk, and performance risk are significantly positive effect on perceived value. Secondly, perceived value IS very significantly related to repurchase intention in electronic commerce shopping malls. Consequently, we discussed the strategies to create perceived value and repurchase intention in electronic commerce environment. Also we suggested the implications and further research directions.

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The Effects of IT Group Efficacy on Firm's Performance in B2B Electronic Commerce (기업간 전자상거래에서 중소기업의 정보기술 집단효능감이 조직성과에 미치는 영향)

  • Choi, Hyuk-ra;Ryu, Il;Kim, Seon-Myung
    • Knowledge Management Research
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    • v.12 no.1
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    • pp.91-110
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    • 2011
  • The purpose of this study is to identify the impact of IT group efficacy of small business using B2B e-commerce on organizational performance. First, we conceptualized IT group efficacy, based on theories in regard to group efficacy, absorptive capacity, and electronic information sharing. And then we examine that IT group efficacy of small business setting up IS and performing B2B e-commerce increases absorptive capacity and electronic information sharing, and ultimately improves organizational performance. The result is that IT group efficacy has a significant positive effect on absorptive capacity, but doesn't have a significant positive effect on electronic information sharing. Also absorptive capacity has a significant positive effect on electronic information sharing and organizational performance, and electronic information sharing has a significant positive effect on organizational performance. Finally, we discuss about the limits and directions as well as the results and implications of this study.

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A Study of E-commerce-based Capabilities of Small Firms with Cloud Computing Techniques

  • Zhou, Xuesong;Kim, Kyung-Tae
    • Journal of Information Technology Applications and Management
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    • v.27 no.4
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    • pp.21-36
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    • 2020
  • E-commerce represents the acquisition and sale, or the transmission of funds or data through an electronic platform. E-commerce is a paradigm shift that influences marketers and customers to improve current market processes. The significant challenges in e-commerce are the accuracy and performance factors during a business transaction, which has been substantially enhanced using Cloud Computing Techniques (CCT). The growth of e-commerce management has been increased due to massive internet penetration, and particularly small and emerging companies are increasingly using this alternative as a differentiated business model. E-commerce has significant environmental impacts and highly utilized in today's market scenario. Further, the replacement has not been thoroughly explored. Current research has been carried out to describe the e-commerce scenario to analyze market trends. This study further discusses the essential variables to the performance of market models for e-commerce. For example, e-procurement of products/services, electronic supply chain management, e-distribution and selling support (supplier connections, e-fulfilment) and online e-auctions (transactional) can represent important e-commerce capabilities, which can contribute to marketing strategy implementation effectiveness, resulting in higher export performance.

The Research on University Curriculums of Electronic Commerce including demand of Enterprise and theory of e-Biz Model (전자상거래 e-Biz Model과 실무적 요구를 반영한 대학의 EC 교육과정)

  • Oh, Sang-Young
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.9 no.6
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    • pp.1811-1817
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    • 2008
  • According to development of electronic commerce, the university's curriculums related electronic commerce should be renewed and added some chapters. I researched on university curriculums of electronic commerce, which has required by enterprise. In particular, the electronic commerce consist of two parts; IT technology and business management. Therefore it is regarded as a convergence subject. I did a correlation analysis between management's performance of enterprise and importance of university curriculum on electronic commerce. The questionnaire includes demands of enterprise and e-business model on electronic commerce. The result of this research indicates a necessary of changing by correlation ratio. Based on this research result, I suggest extended curriculums for electronic commerce.

Logistics Competitiveness under the Electronic Commerce Environment (전자상거래에서의 물류 경쟁력)

  • Joo, Sang-Ho;Heo, Sun
    • The Journal of Society for e-Business Studies
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    • v.5 no.1
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    • pp.19-37
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    • 2000
  • There are numerous researches being studied regarding Electronic Commerce (EC), that is one of the hottest issues for the 21 century in the various areas such as management, engineering and science; etc, This paper concerns the logistics functions which are essential for completing a commerce process even under the EC environment. Even though both the traditional and the electronic commerce via internet share many common problems regarding logistics, new logistical issues are generated as the EC is being popularized. We study the logistics competitiveness under the EC environment and provide ways to improve the logistical performance. We first point the emerging logistical paradigm to check the issues under EC. Next, logistics competitiveness factors are provided. Finally we propose several ways for the logistical performance and cost perspective.

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An Empirical Study on the Relationship Between E-Commerce Strategy and E-Commerce Performance: Focusing on E-Commerce Type and Firm's Size (전자상거래 전략과 전자상거래 기업의 성과간의 관계에 대한 실증연구: 전자상거래 유형과 기업규모를 중심으로)

  • Sung, Ki-Uk;Kim, Chang-Su;Kim, Ki-Soo
    • The Journal of Information Systems
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    • v.17 no.4
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    • pp.207-232
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    • 2008
  • As electronic commerce is growing to be a part of everyday business life for companies, enterprises are required to establish the appropriate strategy to effectively realize their business visions. The correct choice of strategy enables organizations to make efficient use of internal resources and adjust to the external environment, affecting their performance. The nature of the firms' strategy has been currently focused on the new business model such as e-commerce. In the beginning of e-commerce, the decreasing cost of business transactions was a major benefit affecting its success. However, e-commerce firms are currently facing new advanced information technology, various business models and serious competition. To deal with these new challenges, there is an increasing demand for right strategy direction to effectively and efficiently manage a corporation's internal resources and external environments that are related to electronic commerce. Moreover, it is necessary both to set up the feasible strategy direction and to evaluate its outcome. The purpose of this study attempts to provide appropriate e-commerce strategy, which is well matched with e-commerce performance, as the different strategies affect different results of e-commerce. On the basis of the results of this research, we can see that the strategies selected by e-commerce companies differ according to the e-commerce type and firm's size.

An Electronic Commerce System using Functionally Distributed Structure based on Multi-Agent (다중에이전트 기반의 기능별 분산구조 전자상거래 시스템)

  • Ko, Il-Seok;Na, Yun-Ji;Yun, Chui-Young;Leem, Chun-Seong
    • The KIPS Transactions:PartB
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    • v.10B no.1
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    • pp.13-20
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    • 2003
  • As it increase electronic commerce user rapidly, it is necessary to study on Improvement of performance for electronic commerce system. This paper suggests electronic commerce system using functionally distributed structure based on multi-agent and evaluate it's performance using prototype. In the suggested system, we use multi-agent using combined reasoning to offer a proper commodity information and meet the customer's requirement. And we can reduce load of the electronic commerce system with distribute agents both main server system and local server system functionally. In experiment result, we can confirm suggested electronic commerce system can prevent customer's unexpected long waiting causes by network traffic and server load, and can improve efficiency.