• 제목/요약/키워드: Performance factor

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IPA (Importance-Performance Analysis)를 활용한 유무형 외식 상품 속성 연구 - 만두전문점을 중심으로 - (Analysis of Tangible and Intangible Attributes in Foodservice products by IPA - Focus on Dumpling shops -)

  • 오지은;조미숙
    • 한국식생활문화학회지
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    • 제31권2호
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    • pp.149-160
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    • 2016
  • This study utilized importance and performance analysis (IPA) in order to improve and plan tangible (menu) and intangible (service) products at dumpling shops. Menu attributes for tangible products were classified into sensory factor, health factor, hygiene factor, and external factor. Attributes for intangible products were classified into response factor, visual factor, spatial factor, package factor, and promotion factor. In IPA analysis of tangible products, sensory factor and hygiene factor were located in Quadrant I (Keep up the good work). Health factor was located in Quadrant III (Low priority for management) and the external factor was located in Quadrant II (Possible overkill). In IPA analysis of intangible products, response factor and visual factor were located in Quadrant I, whereas promotion factor was located in Quadrant III. The attributes related to kindness of staff and space for customers in the store were more important, but due to their low performance level, they were located in Quadrant IV (Concentrate management here). Thus, the product planner should improve attributes of the related product immediately. As a result, the development of competitive products within the market is possible.

중국 진출 한국 제조기업의 현지 장애요인이 경영성과에 미치는 영향 연구 (A Study on the Factors Barrier Determining the Performance of Korean Manufacturing Firms in China)

  • 백은영;구종순
    • 통상정보연구
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    • 제11권3호
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    • pp.311-335
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    • 2009
  • This study investigates the factors barrier the performance of Korean manufacturing firms in China. Also an empirical data use the field survey of Korean manufacturing firms in China. as a result, First, we find that employment-cost factor, that is rising labor costs, a change of occupation is an effect the performance of Korean manufacturing firms in China. Second, business beginning year and by 7 region factor is very significant on the performance of Korean FDI firms in china. And then, Korean corporate investment in China is a desirable form of long-term investment shall be determined. also we know that regions of China, differentiated investment approach is effective. finally, The result shows that FDI to China is need of the long term plan, and In actual use, these FDI should be applied flexibly in china business environment.

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호텔 기업의 경영전략, 성과평가와 경영성과 간의 인과관계 - 특 1, 2급 호텔 조리종사자를 대상으로 - (The Causal Relationships among Management Strategies, Performance Assessment and Management Performance in the Hotel Industry)

  • 박인수;나태균
    • 한국조리학회지
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    • 제13권2호
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    • pp.174-187
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    • 2007
  • The purpose of this research is to analyse the cause and effect relations among management strategies, performance assessment and management performance in the hotel industry. The research result is as follows. A management strategy of the hotel industry has influence directly on a performance assessment through the non-financial factor, the financial factor and the study evaluation factor. And a financial performance assessment and a non-financial performance assessment have influence directly on the management performance. Total effects on a management performance of the hotel industry were 0.769 in a management strategies and 1.755 in a performance assessment. In comparison in the direct effects, the management strategies do not influence the management performance directly, and management performance is revealed through a performance assessment.

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Selection Factors for Distribution Partners for the Market Entry in Southeast Asia

  • Choi, Eun-Mee;Kwon, Lee-Seung;Kwon, Nam-Hee;So, Young-Jin
    • 유통과학연구
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    • 제16권5호
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    • pp.17-29
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    • 2018
  • Purpose - This study analyzed the success strategy of Korean small & medium cosmetics exporting companies to enter the Southeast Asian market. Research design, data, and methodology - The independent factors are classified into firm capacity, financial factor, institutional factor, and operational factor. The results of the selection of distributor partners of cosmetics related export companies as a were classified as financial performance and non - financial performance. In order to analyze this, 65 Korean small and medium export companies were recruited through structured online questionnaire for 44 days from September 18, 2017 to October 31, 2017. These data were analyzed by frequency analysis, correlation analysis, factor analysis and regression analysis using SPSS. Results - The Cronbach's alpha coefficient was found to be 0.846. Factor analysis between variables revealed that the eigen value exceeded 1 and was considered valid. As a result of the correlation analysis between the variables, the financial factor and the corporate's competence showed the highest correlation with 0.774. Conclusions - Among the factors influencing the financial performance of the exporting firms, the factors influencing the financial performance of the exporting companies are the factors that influence the non - financial performance rather than the financial performance.

국제전시회 참가기업의 전시회 선택속성과 참가성과, 만족 및 재참가의도 간의 관계 연구 (A Study on the Relationship among Exhibition Selection Factor, Performance, Satisfaction and Intention to Revisit of Participants in International Exhibition)

  • 유치연;정연승
    • 무역학회지
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    • 제45권5호
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    • pp.23-35
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    • 2020
  • The purpose of this study is to examine relationships among exhibition selection factor, performance, satisfaction and intention to revisit of participants in international exhibition. For this purpose, we set hypotheses relationship among external selection factor of exhibition (ESFE), internal selection factor of exhibition (ISFE), performance of sales (PS), performance of information gathering (PIG), performance of relationship building (PRB), performance of image building (PIB), satisfaction (SAT) and intention to revisit (IR). To verify theses hypotheses, we conducted path analysis on the data from 100 participants of 2019 Korea International Boat Show. The result of this study is as follows: Frist, ESFE positively impacts on PS, PIG, PRB, PIB. Second, ISFE positively impacts on PIG, PRB. Third, PS and PIB positively impacts on SAT. Fourth, SAT positively impacts on IR. The implication of this study is two fold. This study expands research area of international exhibition to a new industry such as marine leisure sports industry and provides useful information to firms that plan to participate in the international exhibition and to those who organize the international exhibitions.

The Effect of Corporate Social Responsibility Activities on Organizational Trust and Job performance

  • Kim, Moon Jun
    • International Journal of Advanced Culture Technology
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    • 제8권3호
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    • pp.114-122
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    • 2020
  • We study confirmed the effect of corporate social responsibility activities on organizational trust and job performance of organizational members and mediating effects of organizational trust among 351 members of the organization in the metropolitan area and Chungcheong area. For this, the SPSS 24.0 and AMOS 24.0 statistical packages were used to produce the following results. First, as a result of analyzing the impact of CSR activities on organizational trust of organizational members, factors of economic responsibility, legal responsibility, ethical responsibility, and charitable responsibility showed significant effects on organizational trust. Second, as a result of analyzing the relationship between the effects of CSR activities on the job performance of members of the organization, it showed a direct effect on job performance, which is a factor of economic responsibility, legal responsibility, ethical responsibility, and charitable responsibility. Third, organizational trust of organization members was analyzed as a positive factor in job performance. Fourth, it showed the mediating effect of organizational trust on the effect of corporate social responsibility activities on job performance. As a result of this study, the organizational performance and job performance of organizational members showed a direct effect on CSR activities. Therefore, the CSR activity is important as it is a key factor to advance the organizational trust and job performance, which is the company's sustainable management system.

Factors Influencing Business Performance of Small and Medium Enterprises: A Case Study in Sri Lanka

  • SALFIYA UMMAH, Mohamed Abdul Cader;CHOY, Chong Siong;SULAIHA BEEVI, Athambawa
    • The Journal of Asian Finance, Economics and Business
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    • 제8권4호
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    • pp.201-212
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    • 2021
  • This study aims to investigate variables affecting the business performance of Muslim women entrepreneurs in Sri Lanka. A multidimensional analysis was proposed with five potentially defined antecedents of business performance which included psychological characteristics, human capital, social capital, industrial factor, and cultural factor. Data was collected from 286 respondents through the use of a self-administered questionnaire. The results of structural equation modeling indicate that the model meets the goodness-of-fit indices and that generally, all five factors have significant positive relationships with business performance. Amongst the dimensions of psychological characteristics, only risk-taking had a notable effect on business performance. Amongst the dimensions of human capital, two of the three dimensions (business experience and business skills) were significantly associated with business performance; in the case of social capital, one of the two dimensions (non-familial affiliations) was significantly associated with business performance; and in the case of industrial factor, resource accessibility was significantly associated with business performance. A strong positive correlation with business performance has also been demonstrated by the cultural factor which was a new concept to the paradigm as a whole. This study has broadened the understanding of existing literature on Muslim women entrepreneurship and contributed practical implications to government, policymakers and other related agencies, chambers of commerce, the general public, as well as the Muslim women entrepreneurs themselves.

단일동조 수동고조파필터 설계시의 동조계수(δ) 및 양호도(Q)값 연구 (A Study on Tuning Factor(δ) and Quality Factor(Q) Values in Design of Single-Tuned Passive Harmonic Filters)

  • 조영식;차한주
    • 전기학회논문지P
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    • 제59권1호
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    • pp.64-70
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    • 2010
  • This paper presents how to decide on tuning factor(${\delta}$) and quality factor(Q) values in design of single-tuned passive harmonic filters. Tuning factor(${\delta}$) and quality factor(Q) values have to consider before decision on circuit parameters of passive filters. A Study on these two value has not been scarcely performed and only experienced values has been used in passive harmonic filter design by far. As a experienced value, in cases of 5th and 7th filter, tuning factor(${\delta}$) is about 0.94 and 0.96 respectively and quality factor(Q) is, in all cases of, 50. If Single-tuned passive harmonic filter will be off-tuned, performance of filter will be decreased steeply and occur to parallel resonance between system reactance and filter capacitance. Therefore During the operation, In order not to off-tuning, Filter must be tuned at former order than actual tuning order. This is the same that total impedance of filter must have a reactive impedance. In this paper, Tuning factor(${\delta}$) is decided via example of real system and using the bode-plot and then performance of filters confirmed by filter current absorbtion rate. And Quality factor(Q) decided using the bode plot in example system and then performance of filters confirmed by filter current absorbtion rate also, which makes a calculated filter parameters to satisfy IEEE-519 distortion limits. Finally, Performance of the designed passive harmonic filter using the tuning factor(${\delta}$) and quality factor(Q) values, decided in this paper is verified by experiment and shows that 5th, 7th, 9th, 11th and 13th current harmonic distortions are decreased within IEEE-519 distortion limits, respectively.

대형 푸드코트 이용 고객들의 서비스 인카운터 중요도-실행도(IPA) 분석 평가 연구 (A Study on Customer Service Encounters at a Large Food Court Customer Using Importance-performance Analysis)

  • 윤혜려
    • 한국식품영양학회지
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    • 제21권1호
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    • pp.97-105
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    • 2008
  • An IPA model was used to evaluate customer service encounters at a large food court; also the gaps between importance and performance from were also evaluated from both perspectives. The findings of this study will be applied in order to improve service quality at various large food service operations. A total of 298 customers from a large shopping mall food court completed the study questionnaire, asking them to evaluate the important and performance attributes of service. Seven underlying dimensions were identified and labeled by factor analysis: factor 1 was "safety": factor 2 "time": factor 3 "atmosphere": factor 4 "quality of food": factor 5 "menu attributes": factor 6 "comfort": and the last and seventh factor was "comprehension". As a result of IPA analysis the overall mean scores between the importance attributes and performance attributes showed significant differences by independent t-tests(p<0.001). Quadrant I was classified with unnecessary items including interior design, proper lighting, suitable chairs, and proper room temperature. In quadrant II thirteen variables showed high scores for both importance and performance, such as various menu choices, hygienic food, dishes, chairs, food court, kitchen, and employees; proper ventilation, employee kindness, waiting time to order, and received food; automatic system for ordering-serving. Quadrant III included eight variables identified as low priority, including appearance of food, nutrient content of food, proper portions, new menu, proper music, proper location of cashier, services for children and efficiency of movement. In quadrant IV six variables were included as areas to focus management's efforts, such as food taste, proper food temperature, use of safe food materials, maintenance of food quality, existence of preferred foods, and proper food prices. These results suggest that food court customers have interests that are distinct from restaurant customers and may need to be treated differently. It is anticipated that this data will be useful to the foodservice industry in order to segment customer characteristics by different dinning behaviors.

노인복지시설 종사자 재직기간에 따른 직무요인, 조직성과의 모형정립에 관한 연구 (A Study on the model found of the duty factor whom follows in old person welfare facility worker holding office duration and organized performance research)

  • 조우홍
    • 한국컴퓨터정보학회논문지
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    • 제15권11호
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    • pp.233-239
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    • 2010
  • 본 연구는 노인복지시설 종사자 재직기간에 따른 직무요인, 조직성과의 모형정립에 관해 연구하는 것을 목적으로 한다. 이론적 배경에서 노인복지시설에 관한 문헌 검토와 노인복지시설 종사자의 직무요인 및 조직성과에 대한 제이론을 검토하였다. 이론을 근거로 실증적 자료의 분석을 통하여 노인복지시설 종사자의 직무요인이 조직성과에 미치는 인과관계의 영향요인에 대한 재직기간의 조절효과를 검증하고자 한다. 노인복지시설 종사자의 직무요인인 보수, 승진, 조직풍토, 업무환경, 조직구조가 조직성과인 직무만족과 조직몰입 및 충성도에 개인특성요인인 재직기간에 따라 다르게 영향을 미칠 것으로 가정한다. 실증적 분석에서는 연구대상에 대한 인구통계학적 분석과 연구모형에 대한 적합도를 검증하며, 구조방정식모형을 통해 가설검증과 조절효과 분석을 실행하고자 한다.