• 디지털융복합연구
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• 제15권9호
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• pp.99-110
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• 2017

융 복합 시대에 조직 구성원의 역할외 행동을 자연스럽게 유도하기 위해서는, 조직지원인식이라는 조직구성원의 인식에서 시작하여, 직무와 관련된 심리적 태도를 형성시킬 때, 조직 구성원은 조직시민행동을 보이게 된다. 따라서 본 연구는 조직 구성원의 조직시민행동을 이끌어 내기 위해, 조직지원인식을 독립변수로 설정하고, 개인의 심리적 변화 과정을 설명해 주는 심리적 임파워먼트와 조직몰입의 매개효과를 밝히고자 한다. 본 연구를 위해, 문헌고찰을 통한 이론적 연구와 설문지법을 활용한 실증적 연구 방법을 동시에 활용하였다. 분석결과 조직지원인식은 조직 몰입과 심리적 임파워먼트에 유의미한 영향을 미치는 것으로 나타났다. 조직 몰입과 심리적 임파워먼트는 조직 시민행동에 유의미한 영향을 미치는 것으로 나타났다. 또한, 조직 몰입과 심리적 임파워먼트는 조직 지원 인식과 조직 시민행동의 관계를 부분매개하는 것으로 나타났다. 이러한 연구 결과는 조직시민행동이 발현되는 구체적인 과정을 밝히는 것으로, 이를 통해 조직 구성원들의 역할외 행동을 유발시킬수 있는 다양한 방안 마련에 기여할 것으로 사료된다.

• Asia Marketing Journal
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• 제25권4호
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• pp.194-206
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• 2024

The study aimed to analyze jay-customer behavior's impact on service industry employees' job stress to understand the importance of personnel management. Additionally, it aimed to identify strategies for managing job stress by examining perceived organizational support's moderating effects. The results show that the subdimensions of jay-customer behavior (i.e., verbal aggression, physical aggression, and sexual harassment) positively influenced employees' job stress. Second, job stress acts as a mediator between customer verbal and physical aggression and customer orientation, but not between customer sexual harassment and customer orientation. Third, organizational support had a moderating effect on the association between customer verbal aggression and job stress. This study demonstrates how jay-customer behavior negatively affects employees and threatens their well-being. It not only enriches the research on jay-customer behavior but also provides implications for service companies toward developing internal marketing strategies for enhancing employee happiness and fostering customer orientation.

• 간호행정학회지
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• 제14권4호
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• pp.458-466
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• 2008

Purpose: The purpose of this study was to identify the effects of perceived organizational support on organizational commitment and career commitment of nurses. Method: The subjects of this study were 336 nurses who were working in the 6 hospitals. The data were collected by structured questionnaire from Oct. 9 to Nov. 7 of 2006. Data were analyzed using descriptive statistics, t-test, ANOVA, Scheffe test, Pearson correlation coefficients, and multiple regression. Results: The mean score of POS was 2.87, organizational commitment was 3.30 and career commitment was 3.08. The POS was positively correlated with organizational commitment and career commitment. The POS and marital status explained 21.3% of the variance for affective commitment, 12.1% of the variance of continuous commitment. The POS and career explained 14.8% of the variance for career commitment. Conclusion: The findings showed that POS was important factor for enhancing organizational commitment and career commitment of clinical nurses. Therefore, the nurse manager must establish the strategies to improve the POS of the nurses in order to promote the organizational commitment and career commitment.

• 전자공학회논문지
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• 제49권10호
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• pp.240-250
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• 2012

본 연구는 사이버대학에서 인지적 고립감, 조직의 지원, 만족도, 학습지속의향 간의 구조적 인과관계를 분석하는 것을 목적으로 하였다. 이를 위해 H 사이버대학교 2011년 1학기 컴퓨터전공생 373명을 대상으로 구조방정식 모델링 분석을 통해 연구가설을 검증한 결과는 다음과 같다. 먼저 조직의 지원이 인지된 고립감에 영향을 미치는가를 살펴본 결과 유의한 영향을 미치는 것으로 나타났다. 둘째, 조직의 지원과 인지된 고립감이 학습자의 만족도에 영향을 미치는 가를 살펴본 결과 유의한 영향을 미치는 것으로 나타났다. 셋째, 조직의 지원, 인지된 고립감, 만족도가 학습지속의향에 영향을 미치는 가를 살펴본 결과 조직의 지원을 제외한 인지된 고립감, 만족도만이 학습지속의향에 영향을 미치는 것으로 나타났다. 또한 인지된 고립감은 조직의 지원과 만족도 그리고 학습지속의향을 매개하고 있고, 만족도는 인지된 고립감과 조직의 지원, 학습지속의향 간을 매개하고 있음이 추가적으로 검증되었다. 이와 같은 결과는 사이버 교육환경에서 학습자의 만족도와 학습지속의향을 높이기 위해 학습을 설계할 시 조직의 지원과 함께 학습자의 고립감을 줄이기 위한 다양한 방법과 전략들이 제공되어야 함을 시사한다.

• The Journal of Asian Finance, Economics and Business
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• 제7권1호
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• pp.269-278
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• 2020

The study aims to verify the relationship between leaders' personality traits in leader - member exchange (LMX), and job performance. Hierarchical Regression Analysis was used to examines (a) how leaders' personality traits and LMX affect the influence of social capital on job performance and organizational citizenship behavior; (b) how perceived organization support (POS) can moderate the influences of LMX on social capital, in turn impacting job performance and OCB. Responses are employees in the service industry in Thailand, which consisted of 236 independent samples in 77 groups. Each group included at least one leader and 1-5 followers. The results show that there is a significant relationship between leader's personality traits, LMX and social capital. Leader with the higher level of conscientious, and agreeableness can always create good relations with their followers. The level of LMX are also related to social capital and both of these influence OCB and job performance. The moderating effect of perceived organizational support is also significant that POS can amplify the influence of LMX on social capital. Finally, the research findings show that perceived organizational support is one of the moderating factors in LMX exchanges. Followers perceived organizational support can amplify the influence of LMX on social capital.

• 한국콘텐츠학회논문지
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• 제11권8호
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• pp.274-288
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• 2011

본 연구의 목적은 변혁적 리더십, 교육훈련제공, 긍정심리, 조직후원인식, 그리고 조직성과의 영향관계에 대하여 탐구하는 것이었다. 연구의 결과는 긍정심리는 변혁적 리더십에 통계적으로 유의미한 영향을 미치고 있으며, 기업차원의 교육훈련제공 또한 긍정심리에 중요한 영향을 미치는 것으로 나타났다. 또한 긍정 심리는 조직후원인식과 유의한 관계가 있는 것으로 나타났으며, 조직후원인식은 다시 조직성과와 유의미한 정(+)의 관계가 있는 것으로 밝혀졌다. 결론적으로 리더는 긍정심리 형성에 기여할 수 있는 리더십을 함양해 나가야 하며, 기업은 조직차원에서 구성원에게 교육프로그램을 통해 긍정심리를 향상시키고, 결국 이렇게 형성된 긍정심리는 조직후원인식과 조직성과에 영향을 미치게 될 것이다. 이러한 결과는 긍정심리 이론을 축적하는데 기여하였다는 점에서 의의가 있다.

• 대한인간공학회지
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• 제36권3호
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• pp.245-254
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• 2017

Objective: This study aims to investigate the effects of organizational support, risk perception and job satisfaction on safety consciousness in confined space works. Background: Confined space works are rated as hazardous works with high injury frequency and fatalities. But there were few researches for the occupational injury of the confined space workers. Method: Questionnaire survey targeting 236 workers working in confined spaces were carried out to construct the structural equation model on safety consciousness. The participants were all male workers, and they install and maintain or clean facilities mainly in the confined spaces. Results: A structural equation model for safety consciousness was proposed, and validated based on perceived organizational support, risk perception and job satisfaction factors. Perceived 'organizational support' contributed significantly to 'worker's safety consciousness' both directly and indirectly. Also, perceived 'worker's safety consciousness' was also affected by perceived 'job satisfaction' and 'risk perception'. In terms of magnitude of relationships, the direct effect of perceived 'job satisfaction' on 'worker's safety consciousness' was the greatest among the interrelationships among latent factors. Conclusion: Workers' safety consciousness can function as a leading indicator for safety and hazard prevention of workers. Application: The results can be used in developing safety prevention programs for confined space workers.

• International Journal of Advanced Culture Technology
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• 제8권2호
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• pp.76-84
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• 2020

In general, members of an organization want their own growth and development. As these members grow or develop, they feel satisfied and fulfilled in the process. Growth or development can motivate members to become more involved in their jobs. Therefore, these concepts are very important for organizations as well as individual members. Various elements of the organization affect the growth of its members. Leaders influence members to achieve organizational goals. Leaders can therefore be an important variable influencing the growth of members. Specific leadership informally develops the potential to identify and satisfy members' personal needs and to achieve higher performance. These leader behaviors motivate members and drive their growth. Thus, this leadership will have a significant impact on the growth of members. In addition, in this relationship, if members have perceived organizational support, they can further improve their expectations for growth. Therefore, support from leaders and organizations will have a positive impact on employee growth. This study highlights the importance of the growth of members of the organization. It demonstrates the moderating effects of leader's individualized consideration and perceived organizational support necessary elements for member growth. Through this process, the purpose and significance of the study are to identify the variables that affect the personal growth of members and explain how they can grow.

• 한국융합학회논문지
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• 제8권2호
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• pp.259-267
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• 2017

본 연구는 소방공무원의 일과 삶의 균형과 직무만족의 관계에서 조직지원인식이 어떠한 역할을 하고 있는지 파악함으로써 소방공무원의 직무만족에 대한 예방적 차원의 개입 방안을 모색하는데 그 목적이 있다. 이를 위해 경기도 소방공무원 108명을 대상으로 유의표집을 실시하여 조사하였다. 연구결과, 소방공무원의 일과 삶의 균형은 직무만족에 유의미한 영향을 미치며, 일과 삶의 균형과 직무만족 간에 조직지원인식의 조절효과가 유의미하게 나타났다. 웰니스 융합연구로서 본 연구결과를 토대로, 조직지원인식을 소방공무원의 내적 대처자원으로서 적용할 가능성을 보여주었다는 점과 직무만족을 이끌어내기 위한 예방차원의 효과적인 '일과 삶의 균형 정책'의 적극적인 도입과 지원을 할 수 있도록 제안하였다.

• 지역사회간호학회지
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• 제33권4호
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• pp.432-445
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• 2022

Purpose: The purpose of this study was to identify the relationship of the school organizational climate with perceived discrimination and the workplace violence among school health teachers. Methods: The research design was a cross-sectional study. The subjects of the study were 350 school health teachers with more than one year of teaching experience. Data were collected online using a questionnaire. Research variables are general characteristics, organizational climate, perceived discrimination, and workplace violence. The relationship between organizational climate and perceived discrimination and the relationship between organizational climate and workplace violence were analyzed using regression analysis. Results: The score for organizational climate of health teachers was 3.10 out of 5 points, the score for perceived discrimination was 2.85 out of 5 points, and the experience rate of workplace violence was 16.9%. School organizational climate was related to both workplace violence and perceived discrimination. The subcomponents of organizational climate affecting perceived discrimination of health teachers were interrelationship and the level of compensation. The subcomponents of organizational climate affecting workplace violence of health teachers were interrelationship and autonomy. Conclusion: The improvement of the school's organizational climate can reduce the level of workplace violence and discrimination against health teachers. It is important to establish an appropriate evaluation system for health teachers and to recognize the role and expertise of health teachers. In addition, it is necessary for school administraters to actively support health teahcers and to create an organizational climate where they can be friendly and communicative.