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http://dx.doi.org/10.13106/jafeb.2020.vol7.no1.269

How Leader Characteristics and Leader Member Exchange Lead to Social Capital and Job Performance  

TRAN, Duc-Thuan (Faculty of Economics-Management, Dong Nai Technology University)
LEE, Li-Yueh (Department of Business Administration, Kun Shan University)
NGUYEN, Phuoc-Thien (Department of Business Administration, Nanhua University)
SRISITTIRATKUL, Wethima (Department of Business Administration, National Cheng Kung University)
Publication Information
The Journal of Asian Finance, Economics and Business / v.7, no.1, 2020 , pp. 269-278 More about this Journal
Abstract
The study aims to verify the relationship between leaders' personality traits in leader - member exchange (LMX), and job performance. Hierarchical Regression Analysis was used to examines (a) how leaders' personality traits and LMX affect the influence of social capital on job performance and organizational citizenship behavior; (b) how perceived organization support (POS) can moderate the influences of LMX on social capital, in turn impacting job performance and OCB. Responses are employees in the service industry in Thailand, which consisted of 236 independent samples in 77 groups. Each group included at least one leader and 1-5 followers. The results show that there is a significant relationship between leader's personality traits, LMX and social capital. Leader with the higher level of conscientious, and agreeableness can always create good relations with their followers. The level of LMX are also related to social capital and both of these influence OCB and job performance. The moderating effect of perceived organizational support is also significant that POS can amplify the influence of LMX on social capital. Finally, the research findings show that perceived organizational support is one of the moderating factors in LMX exchanges. Followers perceived organizational support can amplify the influence of LMX on social capital.
Keywords
Leaders' Personality Traits; Organizational Citizenship Behavior; Social Capital; Leader Member Exchange; Job Performance;
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