• 제목/요약/키워드: Participation process

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A Study on the Development Process of New Standing Spray Designs based on the Service Design Approach

  • Kim, Naeri;Kwon, Hye Jin
    • 인간식물환경학회지
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    • 제23권1호
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    • pp.23-33
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    • 2020
  • This study starts from the awareness of the problem that consumers are isolated from the standing spray product planning, and thus suggests effective designs and methods to the new standing spray design process. The ultimate purpose of this study is to suggest practicable new standing spray design outputs. Service design is based on customer experience, and thus it is intangible, process-centered and based on various relations. Applying the service design to the development of new standing spray designs has the following significance. (1) Service design is an effective method for maximizing customer-centered experience. The customer-centered method of service design promotes practicability of new standing spray design. (2) Service design solves various problems by mediating opinions among various stakeholders. Effective and practicable solutions could not be found for new standing spray design despite various efforts that had been made for a long time. Since each step of the process is approached separately, it is necessary to take an overview of the whole process like service design. (3) Service design lays stress on process in which stakeholders participate. Participation and collaboration among stakeholders in the new standing spray design process will improve their satisfaction and enthusiasm to implement the new system.

Proposal of Urban Agricultural Park Management and Operation Plan Using the Public Service Design Process

  • Lee, Sang-Mi;Yun, Hyung Kwon;Jung, Young-Bin;Hong, In-Kyoung
    • 인간식물환경학회지
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    • 제24권2호
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    • pp.153-167
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    • 2021
  • Background and objective: With the revision of the Act on Urban Parks, Green Areas, Etc. in 2013, the "urban agricultural park" was newly established under the subcategory of "themed park," thereby establishing the institutional basis for the creation of urban agricultural parks. However, urban agricultural parks are still in the early stages of their introduction. There is a lack of research on direction setting and specific operation management that considers urban residents' needs and the city's physical infrastructure. Methods: We utilized the public service design process suggested by the Ministry of the Interior and Safety of the Republic of Korea in 2019 to identify problems and develop directions for urban agricultural parks. The process consisted of the following four steps: Understanding, Discovering people's needs, Defining real problems, and Developing ideas. Results: As four types of ideas for revitalizing urban agricultural parks, 'information users want to know,' 'user participation in design,' 'venue for local communities,' and 'urban agricultural parks as health and rest areas' were derived. This means that urban agricultural parks must provide the information users want; users must plan, decide, and implement such information by directly participating in the creation and efficient management and operation of urban agricultural parks; and urban agricultural parks must be used as a venue for local communities. Urban agricultural parks should also be spaces for health and relaxation. Conclusion: Urban agricultural parks should avoid the unified space and passive participation patterns of existing urban parks, and become real spaces for resident participation that can satisfy all the production, leisure, landscape, ecology, and psycho-social needs of the users of urban agricultural parks. Furthermore, it is necessary to introduce a more systematic and diverse operating system so that it can work to revitalize the local community and connect organically with the function of the city.

비즈니스 생태계의 고객참여와 심리적 오너십: 다음카카오와 페이스북의 생태계 (Customer Participation into Business Ecosystems and Psychological Ownership: DaumKakao and Facebook Ecosystems)

  • 주재훈;신민석
    • 한국정보시스템학회지:정보시스템연구
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    • 제24권3호
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    • pp.47-74
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    • 2015
  • Purpose By participating in the business ecosystems, customers make both positive and negative impacts in the ecosystem. In particular, users of platform businesses participate in the business ecosystem as partial employees who voluntarily create and manage content. According to the organizational behavior literature, employees' psychological ownership toward the organization has an influence on the organizational competitiveness. Thus, with an assumption that customers gain psychological ownership toward the business that they participate in, it is important to analyze the process and the factors that influence their psychological ownership. This study proposes a research model that describes the process: customers undertake customer socialization, which then lead them to participate in the business-level and the business ecosystem-level activities. Through the participation, customers gain psychological ownership toward the business. Design/methodology/approach Based on a structural equation model, this study analyzes the data regarding the factors in the research model. Data was collected by surveying college students who represent themselves as Facebook and DaumKakao users. By analyzing the collected data, the relationships are validated between customer socialization and customer participations (i.e., both business-level and business ecosystem-level participation), and between the participations and customers' psychological ownership. Findings Based on the validation, this study confirms the importance of managing customers' psychological ownership and offers customers' participation by their socialization as a solution for increasing customers' psychological ownership. Also, this study proposes the business ecosystem research model as the general research framework for future research and expands the scope of strategic management from the individual level strategy to the business ecosystem wide perspective.

Residents' Participation and Common Activities in an Intentional Community: The Case of the Mindlre Community

  • Cho, Jeong-Hyun;Lee, Dong-Sook;Choi, Jung-Shin
    • International Journal of Human Ecology
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    • 제9권2호
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    • pp.107-116
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    • 2008
  • A new movement in forming community villages for better living standards is becoming popular. In order to sustain a proper community, it is essential to design proper community programs and facilities, which can encourage the proactive participation of residents. In this study, detailed aspects of the Mindlre (Dandelion) community (including formation process and management of the village) are investigated. The Mindlre community is a successful community village in Korea concerned with residents' participation and community activities. The community is located in Sancheong, Gyungsangnamdo province in Korea. The study methods are references, field trips, and interviews with residents. Six areas were surveyed and investigated: the physical environment of the Mindlre community and eco-friendly elements, respondents' background and the motivation to join, residents composition, residents' participation in the formation process of the community, self-management systems and common activities, and residents's life satisfaction. The mindlre Community was founded on Christian religions faith. The primary idea of this village was building a new hope for rural areas without discrimination. The size of the village was expanded with housing for teachers and students who were linked with the Mindlre School (substitution school). When the community was founded, existing shapes of the village were preserved. The village was physically renovated based on the original environment, in addition nature friendly materials and methods were used. The residents were proactively involved in the community through regular meetings, self-regulation, and community worship. Although the survey results should that most residents were highly satisfied with living standards, there seemed to be no clear division between community facilities and private houses. A systematic and detailed space planning technique was required. In addition, various community facilities are required due to the expansion of the community.

사용자 참여 설계에 의한 학교 공간디자인 개발에 대한 연구 (A study on the Development of School Space Design by User Participation Design)

  • 최진식
    • 융합정보논문지
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    • 제11권10호
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    • pp.27-35
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    • 2021
  • 본 연구의 목적은 최근 다양성이 접목된 융합적이고 창의적인 교육이 가능한 공간의 필요성이 강조됨에 따라, 학교공간혁신사업의 하나로 사용자 참여설계에 의한 공간의 재구조화 수행을 목적으로 한다. 연구 내용은 부산 Y초등학교를 대상으로 사용자가 함께 참여하는 과정을 통해 소통하면서 다양한 요구사항과 구체적인 아이디어, 방안을 도출하고 적용해나가는 과정을 거쳐 최종 디자인에 이르는 과정을 거쳤다. 연구 결과 1~6학년의 획일화된 교육공간에서 벗어나 공간의 다양성을 추구하였으며, 혁신으로 만들어진 공간의 만족도를 위해 그 공간을 사용하는 다양한 사람들의 사용자 참여설계가 필수적임을 알 수 있다. 본 연구는 학년별 특성이 반영된 다양한 공간디자인 개발에 중점을 두고 있으며, 1인 1 캐비닛을 빌트인하여 개인적 공간을 확보했다는 것이 특징이다. 이와 같은 사용자 참여의 과정에서 다양한 의견을 수렴하여 조율하고 함축시킨 후 디자인으로 구체화시켜 공간에 적용함으로서 학교공간의 가장 바람직한 변화를 가져올 수 있을 것이다.

농촌주민의 지역사회조직 참여 실태 분석 (Socio-demographic Heterogeneity of Community Participation in Rural, Korea)

  • 박덕병;조영숙
    • 한국지역사회생활과학회지
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    • 제16권2호
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    • pp.61-73
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    • 2005
  • This study aims to examine the socio-demographic heterogeneity of community participation in rural Korea. Data was collected through interviews with 1,870 rural householders and housewives who have lived in Up or Myen as an administrative unit of rural communities, and analyzed by the SPSS/PC Win V.10 program. The statistical techniques used for this study were frequency and percentile. The major findings of this study were as follows. Firstly, the extent to which rural people have participated in community organizations were: cooperative groups, $80.8\%$; religious groups, $20.6\%$; learning groups, $12.7\%$; political groups, $9.8\%;$ civil groups $6.7\%$; and voluntary groups, $5.3\%$. Whereas the numbers were high for community participation in groups related to agricultural production, participation in civil and voluntary groups were lower. Secondly, it showed that people who lived in urbanized and high population density areas were more likely to participate in community groups. The diversity of community organizations was different according to the level of rurality. Thirdly, farm householders were more likely to participate in religious, civil and voluntary groups than non-farm householders. Fourthly, people with higher education, females, those in the 40 to 50 age groups were more likely to participate in community organizations. Fifthly, even though men are more likely to participate in political parties, women were more likely then men to agree that women should participate in political parties. This empirical study could support the results of Sundeen (1988) and Wilson and Musick (1997) in that education was related positively to community participation. In addition, we concluded that community participation in a rural development process has two main considerations: philosophical and pragmatic. This implies that there is room for government to enable and facilitate 'true' community participation. That can be done through policy reform which creates a permissive environment for community decision-making and input, in addition to simply supporting community development through financial assistance.

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간호대학생의 과제가치가 수업참여도에 미치는 영향: 학업적 자기효능감 매개효과 (The Influence of Task Value on Class Participation in Nursing Students: Mediating Effect of Academic Self-efficacy)

  • 진혜경;윤미진
    • 문화기술의 융합
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    • 제8권6호
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    • pp.543-551
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    • 2022
  • 본 연구는 간호대학생의 과제가치가 수업참여도에 영향을 미치는 과정에서 학업적 자기효능감의 매개효과를 파악하기 위해 시도되었다. 연구대상자는 G시에 소재한 K대학의 간호학과 2학년 재학생 161명으로, 자료수집 기간은 2020년 10월 5일~10월 14일이었다. 과제가치와 수업참여도 간의 관계에서 학업적 자기효능감의 매개효과는 단순 및 다중회귀분석을 활용한 Baron과 Kenny의 3단계 매개효과 검증절차를 이용하여 분석하였고, 매개효과에 대한 통계적 유의성은 Sobel test로 검증하였다. 본 연구결과 과제가치와 학업적 자기효능감은 수업참여도에 영향을 미치는 주요 요인이었으며, 과제가치와 수업참여도 간의 관계에서 학업적 자기효능감은 유의한 부분매개 변인인 것으로 나타났다. 이들 요인은 수업참여도를 55% 설명하였다. 학습자의 수업참여도를 높이기 위해서는 과제가치와 학업적 자기효능감을 향상시킬 수 있는 통합적 접근방법이 필요하다.

온라인 커뮤니티 내 공동창조 참여 동기가 임파워먼트를 매개로 지속적 참여 및 옹호 행동에 미치는 영향 (The Effect of Consumers' Motivations for Co-creation on Continuance Participation and Advocacy Behavior Mediated by Empowerment)

  • 김우빈;윤남희
    • 한국의류학회지
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    • 제46권6호
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    • pp.1088-1104
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    • 2022
  • The motivation behind consumers' voluntary participation plays a key role in determining the successful out-come of co-creation activities. This study, in the context of online-community-based co-creation, investigates the effect of consumers' motivation on continuance participation and advocacy intention by mediating perceived empowerment. We focused on analyzing the co-creation process of new product developments for beauty-related firms and platforms. A web survey was conducted on active users of the online beauty community who have participated in co-creation projects. A total of 226 responses were analyzed using SPSS 26.0 and AMOS 22.0 statistical programs. The findings illustrate that all motivations for participation (intrinsic, social, and financial) influenced perceived empowerment. This increased empowerment also positively affected continuance participation and advocacy intention for future co-creation projects. Furthermore, we explored the moderating role of the engagement period in the community regarding the relationship between participation motivation and empowerment. The results show, consumers with high intrinsic motivation greatly perceive empowerment when they have short-term engagement in the community; those with high social motivation strongly recognize empowerment when they have long-term engagement in the community. We provide valuable recommendations regarding how to make innovative co-creation experiences between beauty firms and consumers via an online-based community.

고객참여의 접점만족에 미치는 영향: 참여속도와 몰입속도의 조절효과 검증 (The effect of customer participation on encounter satisfaction: moderating of participation and commitment velocity)

  • 안진우
    • 경영과정보연구
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    • 제38권3호
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    • pp.81-96
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    • 2019
  • 서비스는 생산과 소비가 동시에 일어나는 특징으로 인해 고객이 서비스의 전달 및 생산과정에 직접적으로 참여해야 한다. 이러한 이유로 고객참여라는 변수는 서비스마케팅 분야에서 많은 실증적 결과들을 집적 해오고 있다. 최근 고객참여관련 연구들은 고객참여의 관계마케팅적 요소에 주목하고 있으며, 실증적으로 고객참여의 관계적 가치와의 관련성을 규명하고 있다. 즉, 고객참여도 관계속에서 이해되어야 한다는 것이다. 본 연구는 기존의 잘 알려진 고객참여와 관계형성의 토대라고 할 수 있는 접점만족의 영향관계에서 추가적으로 관계의 역동성을 고려한 몰입속도와 고객참여가 관계속에서 이해되어야 한다는 점을 고려한 고객참여속도라는 변수들의 접점만족과의 관계를 다중회귀분석 및 위계적 회귀분석을 통해 규명하고자 한다. 연구의 결과, 고객참여는 접점만족에 직접적으로 긍정적인 영향을 미치는 것으로 확인되었으며, 몰입속도 및 고객참여속도 역시 접점만족에 유의한 영향이 있는 것으로 나타났다. 그러나 고객참여의 접점만족에의 영향을 조절할 것으로 기대한 부분은 모두 기각되었다. 조절적 역할을 규명하는 데는 실패하였으나, 관계의 역동성을 고려한 변수들이 서비스 산업에서 중요한 접점만족에서 비롯되는 다양한 변수들에 어떠한 영향관계를 가질 수 있는지에 대해 다양한 서비스 유형에 적용함으로써 연구의 폭을 넓힐 수 있는 계기를 마련하였다고 볼 수 있다.

지역기반 사회환경교육 프로그램 개발에 관한 연구-생태보전시민모임 숲속 자연학교 사례- (A Case Study of the Community-based Nonformal Environmental Education Program Development-On the Case of the Nature School in the Forest-)

  • 지은경;김종욱
    • 한국환경교육학회지:환경교육
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    • 제16권1호
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    • pp.34-47
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    • 2003
  • The purpose of this study is to analyze the program development process of a nonformal environmental education(EE) program in detail. For the purpose, following research questions were answered in "the Nature School in the Forest" program in Eco-Club 1) What is the program development process? 2) What is the role of staffs, program developers, in the program development process? What are the meanings of their pedagogical approach? 3) With the findings of this study, how is the researcher able to develop ground theory for community-based nonformal EE, and to promote theoretical discussion for field improvement? The data were mainly gathered through participation observation and unstructured interview. And the data were analyzed by qualitative techniques such as clustering, factoring, noting pattern and themes, seeing plausibility, making metaphors, and building logical chain of evidence. The following conclusion comes out of the findings of this study. "The Nature School in the Forest" program is a educational device which the community-based NGO chose as a strategy to change individuals and community with its ideological purpose. And the program development process was the contiuous group decision-making process among staffs and volunteers. Consequently "the Nature School in the Forest" program is a circulated process of the voluntary activists training and their participation in program operation.

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