• Title/Summary/Keyword: Owner Satisfaction

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A Study on the Improvement and the Survey Study on the Complaints of People with Disabilities in the Use of Disabled Car (복지차 이용 시 장애인의 불편사항 조사와 개선방안 연구)

  • Rhee, Kum Min;Kim, Dong Ok
    • 재활복지
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    • v.17 no.4
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    • pp.339-370
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    • 2013
  • This study is to suggest necessary improvements of inconvenient elements as well as the ergonomic design standard to develop disabled cars by evaluating the types of needs and observing the behavior characteristics on their car use and the survey on the complaints of the disabled drivers and their guardians in the use of disabled car. The results of this study are as follows. First, both the disabled drivers and their guardians are found to feel high inconvenience and low satisfaction with the cars they use now. Second, the disabled owner-drivers also answered in a same way as guardians. They find the most difficulty in moving the supporting equipment to get into and out of a car. Both the owner-drivers with disabilities and guardians complained of lack of handiness they face when they wear the seat belts and sitting on the seats. In view of this, a disabled car to be developed should have ergonomic design for its seats and the safety of the seatbelt as well as trouble-free supporting equipment helping them move. Third, rather than owner-drivers with handicaps, guardians expressed more difficulties and less contentment with the cars for the disabled, which is reckoned to lead to the changes of perspectives on development of cars for the disabled breaking away from existing viewpoints focusing on the accessibility to the vehicles. Fourth, both owner-drivers and guardians showed higher interests in driving and other safety and convenience measures than in using supporting equipment to get into and out of vehicles, implying that rather than the accessibility to get into and out of a car, convenience should primarily be taken into account for the design of the disabled car. Fifth, the auto-manufacturer is to give prior thought to user convenience when developing a car in practice. For this, the developer may have the disabled car users join the process of development as well as asking experts for help and participation.

A Study on Parking Characteristics in University Campuses (대학캠퍼스 내 주차특성에 관한 연구)

  • Oh, Seung Hwoon
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.34 no.2
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    • pp.537-547
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    • 2014
  • Parking infrastructure in university campuses has been inadequately developed in spite of rapid increase in car ownership of professors, staffs and students. However, only a few researches have been conducted domestically and overseas to identify and solve the problem. Thus, in this study owner drivers in 16 campuses located in Seoul Metropolitan Area were interviewed to figure out what they thought were important factors and how much they were satisfied when they were using parking lots in campuses. The questionnaires of the survey included economy, accessibility, convenience, punctuality, safety and informativeness. The Importance-Satisfaction Analysis was conducted based on the survey. And the parking characteristics of university campuses were compared based on the levels of importance and satisfaction calculated by ISA. Lastly, criteria of establishing campus parking management guideline were suggested as well.

The Research on the Preference Factors of Apartment Brand (아파트 브랜드 선호도 요인 비교에 관한 연구 -수도권지역과 시 단위지역 중심의 선호도 비교-)

  • Shin, Han-Woo;Kim, Dae-Won;Kang, Kyung-In;Kim, Gwang-Hee
    • Journal of the Korea Institute of Building Construction
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    • v.8 no.1
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    • pp.77-82
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    • 2008
  • In the housing market, the construction company started to recognize the importance of the brand power since 1998. Many brand names of apartment construction company have newly formed and many apartments are representative of the brands of construction company by quality of apartment construction and service after hand apartment over to owner with many other elements of their brands. According to these trends in the housing market, it should be also interested in improving the value of brand name in apartment construction. The former researches have been achieved several topics in only a specific target market about the distinction of apartment's plan, the examination of preference, and the satisfaction survey of inhabitants etc. But construction company don't have developed any available marketing strategy according to construction location and regional characteristics. Nowadays, they should be interested in improving the value of apartment brand. Therefore, this research was conducted by interviewing and surveying preference factor, which factors are considered by consumer when consumers purchase apartment house, to compare the two regions such as Metropolis and Cities. The purpose of this research is to provide the preference trend of apartment house in the future to construction company by comparing consumer's preference examination.

A Study On the Development of Facility Management Performance Evaluation system by Analyzing Current FM Practices of Commercial Office Buildings (Commercial Office의 Facility Management(FM) 업무 현황 분석을 통한 성과 평가체계 구축 방안)

  • Yoon, Jong-Han;Cha, Hee-Sung
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2016.05a
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    • pp.89-90
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    • 2016
  • Despite the rise of importance of Facility Management(FM), relatively little attention was paid to evaluate FM efficiency and drive for greater FM efficiency. The purpose of the present paper is to offer a quantitative analysis of 14 Key Success Factors(KSF) and 22 detailed maintenance practices in order to develop FM evaluation system. In addition, from survey with Owner/Property Manager group and Facility Manager group, the present paper measures both importance of detailed maintenance practices and performance satisfaction. It is expected that by using the result of this survey, this paper helps increase efficiency in FM. Moreover, It is expected that this paper will be used as base line data in developing FM practice evaluation system.

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Osteochondral allograft transplantation for treating medial femoral condyle subchondral bone cyst in a 14-year-old standardbred horse: a case report

  • Zsofia Pal;Gabor Bodo
    • Journal of Veterinary Science
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    • v.24 no.3
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    • pp.31.1-31.6
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    • 2023
  • Allograft arthroplasty is a promising cartilage-resurfacing technique. A 14-year-old horse was diagnosed with a medial femoral condyle subchondral bone cyst. Allografts were harvested from a young donor animal and implanted to fill the cyst cavity. A visual assessment of the surgical site was possible during follow-up arthroscopy. In addition to a desirable gliding surface and a good adaptation of the grafts, fibrillation of the cranial ligament of the medial meniscus was noted and debrided. The recipient horse became sound four months after follow-up surgery with a high level of owner satisfaction. In conclusion allograft transplantation is a promising technique for treating subchondral bone cysts.

Influence of the Working Environment on the Job Satisfaction and Transition as Perceived by Chinese Restaurant Owners (중식당경영주들의 근무환경과 직무만족이 직업전환의도에 미치는 영향)

  • Seo, Jeoung-Hee;Lee, Jong-Ho
    • Culinary science and hospitality research
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    • v.21 no.3
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    • pp.139-154
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    • 2015
  • This study examined the causal relationship between work environment and job satisfaction/turnover intention through statistical analyses using the statistics programs SPSS(18.0) and AMOS(18.0) of over 268 business owners operating small sized Chinese restaurants in the Busan and Gyeongnam area. Research results found that among the business owners of small sized Chinese restaurants, 130 were owner/chefs (48.5%), 63 engaged in hall serving (23.5%), and 75 were in delivery (28.0%). It was also found that while the physical environment had a positive effect on work pride and economic satisfaction, sale stress had no effect on work pride and economic satisfaction. In addition, the physical environment and mental labor environment showed a positive effect (+) on turnover intention, although job satisfaction (work pride, economic satisfaction) showed a negative effect (-) on turnover intention. Such result leads to the conclusion that for business owners of small sized Chinese restaurants, sale stress experienced during the course of business serves as a factor weakening job satisfaction while increasing turnover intention to a greater extent of the physical environment (kitchen facilities and hall facilities). Thus, it seems that practical business training, such as service training, is a greater necessity for business owners of small sized Chinese restaurants, as opposed to an improvement of restaurant facilities.

Identification of Business Process in the Closure Phase of Construction Programs (건설프로그램 종결단계의 업무프로세스 도출)

  • Lee, Woo-Yeon;Lee, Seung-Hoon;Cha, Yongwoon;Hyun, Chang-Taek
    • Korean Journal of Construction Engineering and Management
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    • v.21 no.2
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    • pp.70-78
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    • 2020
  • Construction program management requires more systematic management than traditional management methods due to the complexity of the project and various stakeholders. In particular, the systematization of closure phase of the process is in urgent need as there is a difference between the owner's expectations and the contractor's deliverables, resulting in delayed handovers, conflicts, frictions, and increased legal disputes. This study identified the process and activities of closure phase through domestic and international literature and case studies for the successful closure of the construction program. Further, the proposed processes and activities were verified through expert verification for appropriateness and the possibility of application to the site. By utilizing the processes and activities proposed in this study, the project aims to overcome the limits of closure phase and improve the satisfaction of the owner, as well as to enhance the global competitiveness of domestic construction companies.

Integrated Project Delivery in the Pre-construction Phase : Case Study of IPD for Lean Construction (사례 연구를 통한 Pre-con 단계의 린 건설 기반 IPD 프로젝트 적용 방안 도출)

  • Jang, Hanbyeol;Lee, Joosung;Ahn, Yonghan
    • Korean Journal of Construction Engineering and Management
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    • v.20 no.6
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    • pp.11-22
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    • 2019
  • Current construction project processes pose difficulties for construction management as inefficient communication between project participants seldom accurately reflects the needs of the owner. To solve this problem, lean construction-based Integrated Project Delivery (IPD), which facilitates cooperation and builds trust through the formation of horizontal relationships among participants, is becoming increasingly popular. However, although lean construction-based IPD improves productivity in the construction industry, few studies have focused specifically on developing effective methods that maximize the benefits gained from lean construction-based IPD. This study therefore analyzed success factors for lean construction-based IPD projects by analyzing prior studies to identify factors that support IPD success. Application methods were analyzed and an example of how they are actually used in the field was examined through an in-depth single case analysis. The findings of this research can be applied to support lean construction-based IPD projects in Korea, improving their efficiency and boosting owner satisfaction.

The Difference Analysis on the Preference and Desired Image of Skinny Jeans according to Demographic Characteristics (인구통계학적 특성에 따른 스키니 진의 선호도 및 추구이미지의 차이분석)

  • Park, Younghee
    • Journal of Fashion Business
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    • v.20 no.4
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    • pp.141-152
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    • 2016
  • This study aims to draw the factors about the desired image of skinny jeans and to analyze the difference desired image, preference, and wearing satisfaction according to demographic characteristics. The data for this study were collected from men and women in their from 10s to 40s. This study used SPSS 20.0 for windows and factor analysis, t-test, one-way ANOVA were used to perform the statistical analysis on the survey data. The result showed that the desired image of skinny jeans was five. The difference results of skinny jeans according to demographic characteristics showed the significant difference in the comfortable and stylish image, the thin and long image, and the active image according to gender, in the bold and sensual image according to marital status, in the bold, comfortable, stylish, and sensual image according to age, in the bold image according to monthly income, and in the bold, thin, and sensual image according to occupation. The difference results about the preference of skinny jeans according to demographic characteristics showed that the groups of women, teenager, five millions won and over to six millions won in monthly income, owner-operators, service and production workers, office workers, middle and highschool students, and university students have the higher preference than the other groups. The difference analysis results about the wearing satisfaction of skinny jeans according to demographic characteristics showed that the groups of women, teenager, five millions won and over to six millions won in monthly income have higher wearing satisfaction than the other groups.

Comparison of the Perceptions between Domestic Freight Forwarder and Consigned Vehicle Owners (국내 화물자동차 운송회사와 위수탁차주의 인식 비교)

  • Park, Doo-Jin;Kim, Jung-Yee;Lee, Won-Dong
    • Journal of Korea Port Economic Association
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    • v.38 no.4
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    • pp.119-137
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    • 2022
  • This paper aims to confirm the necessity of the consignment system in Korea's trucking market for the purpose of analyzing the difference in perception between the transportation company and the consignment owner to provide a basis for continuous development of the cargo transportation business. A survey was conducted on the current status of the domestic transportation market with transportation companies and consignment owners, and the perceptions between the two were compared and analyzed. Overall, satisfaction with the consignment system was in the order of transportation companies handling supplies, transportation companies that did not pay supplies, consignment owners belonging to supply companies, and consignment orders belonging to non-volume companies. Similar results were obtained in individual questions. In order for transport companies and consignment owners to coexist and develop in the freight car transport market, it will be necessary to prepare a strategy to increase the satisfaction of consignment owners belonging to transport companies that do not handle relatively low-satisfaction.