• Title/Summary/Keyword: Outsourcing Performance

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A Fast and Secure Scheme for Data Outsourcing in the Cloud

  • Liu, Yanjun;Wu, Hsiao-Ling;Chang, Chin-Chen
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.8 no.8
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    • pp.2708-2721
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    • 2014
  • Data outsourcing in the cloud (DOC) is a promising solution for data management at the present time, but it could result in the disclosure of outsourced data to unauthorized users. Therefore, protecting the confidentiality of such data has become a very challenging issue. The conventional way to achieve data confidentiality is to encrypt the data via asymmetric or symmetric encryptions before outsourcing. However, this is computationally inefficient because encryption/decryption operations are time-consuming. In recent years, a few DOC schemes based on secret sharing have emerged due to their low computational complexity. However, Dautrich and Ravishankar pointed out that most of them are insecure against certain kinds of collusion attacks. In this paper, we proposed a novel DOC scheme based on Shamir's secret sharing to overcome the security issues of these schemes. Our scheme can allow an authorized data user to recover all data files in a specified subset at once rather than one file at a time as required by other schemes that are based on secret sharing. Our thorough analyses showed that our proposed scheme is secure and that its performance is satisfactory.

Effects of Formal and Informal Control Combination on Information Systems Outsourcing Consequence: Based on IT Governance Perspectives (공식적, 비공식적 통제 결합이 정보시스템 아웃소싱 결과에 미치는 영향:IT 거버넌스 관점)

  • Lee, Jong-Man
    • Journal of Internet Computing and Services
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    • v.11 no.2
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    • pp.155-164
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    • 2010
  • The purpose of this paper is to propose critical success factors for effectively managing information systems(IS) outsourcing. The survey method was used for this paper, and data from a total 106 companies that were listed greater than $10 million were used for the analysis. To analyze the data, structural equation model was used. The results of this empirical study is summarized as follows. First, both formal control based on contract and informal control based on trust have a positive effect on control level which is a determinant indicator of IS outsourcing performance. Second, management capability such as preparedness capability and relationship capability have a positive effect on formal and informal control mechanism. The findings have important implications for the role of trust and management capability in formal management control.

Privacy-preserving Outsourcing Schemes of Modular Exponentiations Using Single Untrusted Cloud Server

  • Zhao, Ling;Zhang, Mingwu;Shen, Hua;Zhang, Yudi;Shen, Jian
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.11 no.2
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    • pp.826-845
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    • 2017
  • Outsourcing computation is one of the most important applications in cloud computing, and it has a huge ability to satisfy the demand of data centers. Modular exponentiation computation, broadly used in the cryptographic protocols, has been recognized as one of the most time-consuming calculation operations in cryptosystems. Previously, modular exponentiations can be securely outsourced by using two untrusted cloud servers. In this paper, we present two practical and secure outsourcing modular exponentiations schemes that support only one untrusted cloud server. Explicitly, we make the base and the index blind by putting them into a matrix before send to the cloud server. Our schemes provide better performance in higher efficiency and flexible checkability which support single cloud server. Additionally, there exists another advantage of our schemes that the schemes are proved to be secure and effective without any cryptographic assumptions.

Auto Service Call System to activate the Electronic Litigation System (자동상담시스템도입을 통한 전자소송시스템의 활성화모색)

  • Song, Keyong-Seog
    • Journal of Digital Convergence
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    • v.10 no.8
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    • pp.39-44
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    • 2012
  • The objective of this paper is to provide the conceptual selection framework of SLA metrics to maximize the operation efficiency and satisfaction of IT outsourcing and how to select most efficient auto service call center and system. With these metrics, both customers and service providers can measure service performance of IT outsourcing service. Hence, it is expected to boost operation efficiency and customers' satisfaction. In that sense, this study gives the value to both outsourcing and outsourced companies through suggesting the proper SLA metrics selection framework which provides the standards of service performance measurement and the management of IT outsourcing service in accordance with their business strategy quantitatively and qualitatively. Also we perform a survey for two customers in real business to prove the logicality of this selection framework is working and to find out relationship between SLA practice and customers' satisfaction while they outsource their IT service.

SLA (Service Level Agreement) Metrics in IT Operation Outsourcing (정보체계 운영 아웃소싱에 있어서의 서비스 수준 측정 메트릭)

  • 김용수
    • Journal of the Korea Society of Computer and Information
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    • v.9 no.2
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    • pp.69-79
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    • 2004
  • For the successful IT operation outsourcing there need appropriate metrics on which both of the service clients and provider agree. The metrics are used to set up the service level objectives, which are manifested in the service level agreement with price. A study of metrics is necessary for the following reasons: First, most of the metrics used today were introduced in the early years of computers and are not satisfactory to both of the service providers and clients. Second, metrics represent the performance of system components but not end-user satisfaction. Third, because the service provider leads the outsourcing agreement, the objectives are specified more favorable to the provider. The objectives should be based on metrics that both sides fully understand and agree on.

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The Effects of Mutual Growth and Trust Management on Outsourcing Management (동반성장과 신뢰경영이 아웃소싱 운용에 미치는 영향)

  • Kwon, Jaedeuk;Lee, Jinchoon
    • Journal of Korea Society of Industrial Information Systems
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    • v.23 no.1
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    • pp.65-86
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    • 2018
  • This study focuses on the relationship structure of SMEs with outsourcing based on buyer-supplier relationships and aims to test the role of trust management and mutual growth in the activities of SMEs. Trust management and mutual growth have a context in which the outsourcing type is determined through the company's slack resources, partnership relations, and buyer-supplier relationship. In this context, research hypotheses were set up, research model was designed and an empirical analysis was conducted by using structural equation modeling. For the empirical analysis, hypotheses were tested using data obtained from questionnaires of 206 SMEs nationwide. As a result, trust management and mutual growth have a significant effect on outsourcing type and performance, and mediation effect of cooperation relationship and buyer-supplier relationship was in the process.

A supplier selection method using the TOPSIS technique (TOPSIS 기법을 이용한 공급자 선정 방법)

  • 김종래;김규태
    • Korean Management Science Review
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    • v.14 no.2
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    • pp.1-17
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    • 1997
  • Many companies in these days have pursued an outsourcing policy to survive in a highly competitive world market. To effectively deal with the outsourcing policy, it is required that the companies have a useful method to rationally evaluate a supplier's performance from a viewpoint of a company's strategy and in a comparative-integrated manner. In this paper, we examined the relative importance of supplier selection criteria for a company's strategy by conducting a survey and proposed "Technique for Order Preference by Similarity to Ideal Solution(TOPSIS)" as one of the plausible techniques to evaluate a supplier's total performance. A hypothetical case study is presented to demonstrate the applicability of the method.

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Relationship between International Sourcing Partnership and Sourcing Performance in Korean Apparel Firms (의류기업의 해외소싱 파트너쉽과 소싱성과와의 관계 연구)

  • 육심현;고애란;고은주
    • Journal of the Korean Society of Clothing and Textiles
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    • v.27 no.9_10
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    • pp.1124-1133
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    • 2003
  • The purpose of this study was to investigate relationships among partnership variables and sourcing performance. Partnership variables were included as: contract conditions, information sharing, communication, conflict, job understanding, monitoring, culture understanding, trust and commitment. Sourcing performance included perceived benefits and sourcing satisfaction. The survey research design was employed with the structured questionnaire. A sample of 104 Korean apparel firms' managers participated in this survey. Apparel firms selected for this study were casual, sports, children's wear firms doing actively international sourcing. For the data analysis, descriptive statistics (i.e., frequency, percent), factor analysis, correlation, and multiple regression analysis were used. Information sharing and job understanding were positively related with trust. That is to say, the better information sharing and the better job understanding apparel firms had higher scores of trust than others. Contract conditions, communication, conflict, and culture understanding were known as predictions of commitment to international outsourcing. The more trust firms had with their vendors, the more commitment the firms had in the international sourcing. This result showed that trust is the essential factor of commitment. Trust and commitment were significantly related with outsourcing performance (i.e., perceived benefits, satisfaction of the international sourcing). Partnership information of international sourcing assembled in the review of literature and the results from this empirical study may assist the domestic apparel firms to make better decision in the adoption process of international sourcing.

Analyzing the impact on logistics outsourcing success for Ugandan food processing firms through third-party logistics service providers' capabilities (제3자 물류 서비스공급자의 역량을 통한 우간다 식품 가공업체의 물류 아웃소싱 성공에 대한 영향 분석)

  • Alioni, Christopher;Park, Byungin
    • Journal of Korea Port Economic Association
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    • v.38 no.4
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    • pp.45-64
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    • 2022
  • Due to the recent and rapid globalization, logistics outsourcing has expanded globally and is seen as a means of creating a robust logistics system. However, many businesses continue to have difficulties with their logistics outsourcing contracts, which compels them to reinstate the logistics function for internal management. This study aims to investigate how organizational capabilities of logistics service providers (LSPs), notably flexibility, integration, innovation, and technological capabilities, impact on the logistics outsourcing success in Ugandan food processing firms. Using a structured questionnaire survey, cross-sectional data collected from 211 food processing firms in Kampala - Uganda were analyzed by partial least squares-structural equation modeling (PLS-SEM) using SmartPLS 3.3.7 software to examine the theorized relationships. The study findings revealed that whereas the technological and innovation capabilities positively and significantly influence logistics outsourcing success, the effects of flexibility and integration capabilities were insignificant. Additionally, the importance-performance map analysis (IPMA) reveals that the technological capability is a priority capability, followed by the innovation capability if logistics outsourcing success is to be achieved. Conversely, flexibility and integration capabilities are of low priority.

A Research on the Factors affecting the Score of Airport Service Quality(ASQ) Considering the Interaction Between Airport Authority and Subcontractor (공항운영당국과 협력업체와의 상호관계에 있어 공항서비스평가(ASQ) 성과에 미치는 영향요인에 관한 연구)

  • Kim, Kyung Sook;Kim, Kee Woong;Choi, Kun Hee;Bang, Jang Kyu
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.22 no.1
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    • pp.85-94
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    • 2014
  • Incheon international airport has been successful, that is, the winner of Airport Service Quality (ASQ) evaluation performed by ACI(Airport Council International) for nine consecutive years. It goes without saying that such an outstanding performance was made not only by airport authority itself but by the collaboration among subcontractors at Incheon international airport. Since Incheon airport is showing more than 80% of outsourcing rate, it is important to mention and study the roles and functions of subcontractors who has made a major contribution to ASQ performance. According to empirical research in this paper, it was found out service attitude, communication skill and interdependence between airport authority and subcontractors were important factors affecting the ASQ score. It is also analyzed that those independent factors have an impact on ASQ performance through the intermediate factor of trust. As a result, service attitude and interdependence between airport authority and subcontractors have statistically a significant effect to the relational satisfaction and ASQ performance. It could be concluded that trust is significant factor determining the causal relationship among service attitude, communication skill, relational satisfaction and ASQ score.