• Title/Summary/Keyword: Outlet Performance

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Effects of Product Value of Outlet Stores on Customer Satisfaction and Loyalty (아울렛의 제품 가치가 고객 만족도와 충성도에 미치는 영향)

  • Choi, Soon-Hwa;Jung, Yeon-Sung;Kim, Moon-Seop
    • Journal of Distribution Science
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    • v.14 no.4
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    • pp.93-101
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    • 2016
  • Purpose - As more consumers pursue high quality products at reasonable prices, Korean retail companies are increasing investment in expanding their outlet stores. Despite the growing importance of the outlet business, there has been very little empirical research on consumers' outlet shopping behaviors. This study aimed to investigate the relationships between consumers' perceived product value (performance quality, value for money, and social value) of outlet stores and overall shopping satisfaction and the effect of shopping satisfaction on outlet store loyalty. Research design, data and methodology - The authors developed a structural model in which performance quality, value for money, and social value of products are proposed to affect overall outlet shopping satisfaction, thus increasing customer loyalty. To analyze the research model, data were collected from 88 shoppers at suburban outlets. SPSS 21.0 and AMOS 21.0 were utilized to test the hypotheses. The unidimensionality of each construct was supported from the results of the reliability test with Cronbach's α and confirmatory factor analyses. Correlation analysis was performed and the results warranted the nomological validity of the measures. The fit statistics of the overall model analysis demonstrated an acceptable fit(X2(161)=171.651, p=.000; X2/df=1.546; GFI=.821, NFI=.879, TLI=.942, CFI=.953, RMR=.035, RMSEA=.079). Results - The findings are as follows. First, consumers' perceived value of product performance quality had a significant positive effect on overall outlet shopping satisfaction. Consumers, who evaluate performance quality of the product more positively, tend to express stronger satisfaction and happiness about outlet shopping experience. Second, consumers' perceived social value of outlet products influenced their overall satisfaction significantly. Consumers who believe that products of outlet stores enhance self-concepts are more likely to satisfy with outlet shopping experience. However, consumers' perception of outlet products on value for money was not found to significantly influence overall shopping satisfaction. Finally, overall shopping satisfaction had a significant and positive influence on loyalty. Conclusions - While outlet retailers have traditionally focused on promoting competitively priced merchandise, the results of this study suggest that customers' overall satisfaction with outlet shopping is influenced more by the non-price-related product values. In the context of an outlet shopping environment, performance quality and social value of the products were found to be more critical predictors of customer overall satisfaction. Therefore, it would not be efficient for outlet retailers to highlight economic value of their merchandise. Instead, they need to investigate the performance quality of the products regularly and try to deliver quality guaranteed goods to enhance customer satisfaction. Also, outlet retailers should differentiate their businesses by carrying more unique and prestigious brands and emphasize higher social value and symbolic meanings of their products. As competition among outlet retailers are getting fierce, retail companies need to focus on strengthening customer loyalty with a long-term perspective. With a deeper understanding of the relationship between consumers' perceived product values and shopping satisfaction, outlet retailers will be able to develop customer loyalty strategies effectively and to achieve competitive advantage.

Optimum Design for Inlet and Outlet Locations of Rectangular Expansion Chamber for Improving Acoustic Performance (사각형 단순 확장소음기의 성능향상을 위한 입$\cdot$출구 위치의 최적설계)

  • 김봉준;정의봉;황상문
    • Journal of KSNVE
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    • v.9 no.4
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    • pp.738-746
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    • 1999
  • The performance of muffler can be improved for a frequency range of interest by moving inlet and outlet locations. And optimal location of inlet and outlet can be determined to improve the acoustic performance. The optimum design using FEM, however, may take a very long time and be very hard to take inlet and outlet locations as design variables. In this paper, the acoustic performance of reactive type single expansion chamber muffler is predicted using higher order mode theory. The sensitivity analysis of transmission loss with respect to the location of inlet and outlet is suggested. And the acoustic power transmission coefficient for a frequency of interest is used as cost function. Optimum location of inlet and outlet is determined to minimize cost function by using SUMT algorithm.

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The improvement of Ejector Performance by Inserting a Strut (스트러트 삽입에 의한 이젝터의 효율상승에 관한 연구)

  • 신유식;이윤환;최석천;정효민;정한식
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
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    • v.15 no.7
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    • pp.579-585
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    • 2003
  • The ejector system is used for making a vacuum in an enclosed tank. This research represents the method to improve ejector performance by inserting a strut at the center of ejector outlet. This proposed ejector system is so simple and have a low cost to improve the ejector performance. There are many kinds of method for obtaining a lower vacuum pressure. The ejector is consists of nozzle, straight pipe and outlet diffuser and we focused on the outlet diffuser for high ejector performance. The strut is located at the center of ejector outlet diffuser. As the experimental result, we compared the vacuum pressure with and without a strut and without strut, and the ejector performance showed an improvement with 40% or more than the case without strut. This means that the stable fluid low energy loss was obtained by inserting the strut.

Optimum Design for Inlet and Outlet Locations of Circular Expansion Chamber for Improving Acoustic Performance (원형 단순 확장소음기의 성능향상을 위한 입.출구 위치의 최적설계)

  • An, Se-Jin;Kim, Bong-Jun;Jeong, Ui-Bong
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.24 no.10 s.181
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    • pp.2487-2495
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    • 2000
  • The acoustic characteristics of expansion chamber will be changed with the variation of inlet/outlet location due to the higher order acoustic mode in a high frequency in which the plane wave theory is not available. In this paper, the acoustic performance of reactive type expansion chamber with circular cross-section is analyzed by using the modified mode matching theory. The sensitivity analysis of four-pole parameters with respect to the location of inlet and outlet is also suggested to increase the acoustic performance. The acoustic power transmission coefficient is used as cost function, and the location of inlet and outlet is used as design variables. The steepest descent method and SUMT algorithm are used for optimization technique. Several results showed that the expansion chamber with optimally located inlet/outlet had better acoustic performance than concentric expansion chamber.

Control of Pump Performance with Attaching Flaps on Blade Trailing Edges

  • Kanemori, Yuji;Pan, Ying Kang
    • International Journal of Fluid Machinery and Systems
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    • v.1 no.1
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    • pp.109-120
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    • 2008
  • An innovative method of changing a centrifugal low specific speed pump performance and pressure fluctuation by applying outlet flaps to impeller exit has been investigated. The outlet blade edge section corresponds to the trailing edge of wing on the circular-cascade, which dominates the pump performance and pressure fluctuation. Computational fluid dynamics (CFD) analysis of the entire impeller and volute casing and an experimental investigation are conducted. The pressure fluctuation and the vibration of the shaft are measured simultaneously. Kurtosis is applied as a dimensionless parameter with which the unevenness of velocity distribution at impeller outlet is indicated. The influence of the flaps on the pressure fluctuation is explained by the kurtosis. This paper presents a theoretical method of predicting the pump performance related to the attachment of a flap at impeller outlet.

Characteristics of Performance for Centrifugal Blower with Different Outlet Geometries (토출구의 형상에 따른 원심 송풍기의 성능특성)

  • Kim, Jae-Won;Kim, Jin-Min;Lee, Kook-Do
    • 유체기계공업학회:학술대회논문집
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    • 2004.12a
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    • pp.70-77
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    • 2004
  • Comprehensive investigation on the outlet's geometric shapes of a centrifugal blower with higher inlet resistance than an atmospheric pressure is carried out for improvements of its performance. Most unwanted behaviors of such blower are pulsating flows because of unbalance between inflows and outflows in a scroll casing. In order to reduce this undesirable phenomenon a triump is made for both the shape of outlet duct and an accessory structure inserted in the outlet port of the blower. The modification on the shape is concerned with the contraction of cross sectional area and the attached structure is for an intentional obstruction to cause a flow resistance. The details of the modification are examined for different cases and results. The methodologies for the work are performance evaluations including noise level and velocity measurements with PIV Consequently, the performance of improved system is close to that of the system operating with atmospheric pressure at the inlet.

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Influence of Blade Outlet Angle and Blade Thickness on Performance and Internal Flow Conditions of Mini Centrifugal Pump

  • Shigemitsu, Toru;Fukutomi, Junichiro;Kaji, Kensuke
    • International Journal of Fluid Machinery and Systems
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    • v.4 no.3
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    • pp.317-323
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    • 2011
  • Mini centrifugal pumps having a diameter smaller than 100mm are employed in many fields; automobile radiator pump, ventricular assist pump, cooling pump for electric devices and so on. Further, the needs for mini centrifugal pumps would become larger with the increase of the application of it for electrical machines. It is desirable that the mini centrifugal pump design be as simple as possible as precise manufacturing is required. But the design method for the mini centrifugal pump is not established because the internal flow condition for these small-sized fluid machines is not clarified and conventional theory is not suitable for small-sized pumps. Therefore, we started research on the mini centrifugal pump for the purpose of development of high performance mini centrifugal pumps with simple structure. Three types of rotors with different outlet angles are prepared for an experiment. The performance tests are conducted with these rotors in order to investigate the effect of the outlet angle on performance and internal flow condition of mini centrifugal pumps. In addition to that, the blade thickness is changed because blockage effect in the mini centrifugal pump becomes relatively larger than that of conventional pumps. On the other hand, a three dimensional steady numerical flow analysis is conducted with the commercial code (ANSYS-Fluent) to investigate the internal flow condition. It is clarified from the experimental results that head of the mini centrifugal pump increases according to the increase of the blade outlet angle and the decrease of the blade thickness. In the present paper, the performance of the mini centrifugal pump is shown and the internal flow condition is clarified with the results of the experiment and the numerical flow analysis. Furthermore, the effects of the blade outlet angle and the blade thickness on the performance are investigated and the internal flow of each type of rotor is clarified by the numerical analysis results.

Analysis of Flow Performance Factors According to Extreme Temperature Conditions of Hydrogen Inflow of FCEV Charging System Check Valve (FCEV 충전 시스템 체크밸브의 수소 유입 극한 온도 조건에 따른 유동 성능 인자 분석)

  • SEUNG HUN OH;HYUN KYU SUH
    • Transactions of the Korean hydrogen and new energy society
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    • v.34 no.5
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    • pp.514-525
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    • 2023
  • This study conducted numerical simulations with the purpose of analyzing the impact of variations in outlet pressure conditions under extreme temperature conditions on the fluid dynamics and performance of a check valve utilized in hydrogen refueling systems. Under the extreme temperature conditions, changes in outlet pressure conditions of the check valve were investigated to analyze velocity distributions, pressure distributions, and temperature distributions in the operational and connection regions. The analysis results indicated that changes in outlet pressure had a significant influence on the internal temperature variation of the check valve. Furthermore, due to density variations in the connection region caused by the cooling effect of excessively cooled hydrogen, a bias in the primary flow direction towards the lower part of the valve outlet was observed in the outlet area. Through a comparison of the results of the valve's inherent flow performance, represented by the flow coefficient, it was observed that when the pressure difference between the inlet and outlet was below 0.37 MPa, sufficient flow was not ensured.

Effect of Non-uniform Perforation and Extended Inlet/outlet Length in the Concentric Resonator on the Transmission Loss (동심관형 공명기의 천공 분포 및 연장관이 전달 손실에 미치는 특성 해석)

  • Lee, Seong-Hyun;Ih, Jeong-Guon
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 2005.11b
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    • pp.114-117
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    • 2005
  • In the reactive concentric resonator, perforated inner tubes are widely used for various purposes related to noise reduction, flow guiding, and structural aspects. Perforation distribution patterns influence both the acoustic performance and mechanical performance. In this study, the influence of distribution patterns on acoustic performance are explained by adopting the concept of extended inlet/outlet length. Predicted transmission with varying extended inlet/outlet length is compared with prediction by varying distribution patterns. The transmission loss difference due to perforation distribution patterns can be explained by changing the extended inlet/outlet length of the uniformly perforated resonator.

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Analysis and Improvement for Performance of the Muffler of a Tracter (트랙터 소음기의 성능해석 및 개선에 관한 연구)

  • 이규태;도중석;오재응
    • Transactions of the Korean Society of Automotive Engineers
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    • v.6 no.4
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    • pp.151-159
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    • 1998
  • The heavy equipment such as tracter has been studied to improve rather the performance of engine than comfort. The mufflers of tracters have various specifications according to their uses. The exact analysis of various mufflers is needed to reduce the level of exhaust moise, a major noise source of engine, to improve the ride quality of tracter. In this study, a software based on Green's function is developed to predict the performance of sound transmission loss for a muffler according to the locations of inlet/outlet pipes. The locations of inlet and outlet pipes can be fixed at different position individually. The conventional muffler has the locations of inlet/outlet pipes on the direction of longitudinal axes. On other hand, the inlet and outlet pipes may be located at the circumferential surface of a test muffler such as one of tracter. The software is verified by analysis and experiment on current muffler of tracter and the improvement technique is proposed to reduce the level of exhaust noise.

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