• 제목/요약/키워드: Organizational outcome

검색결과 180건 처리시간 0.021초

공직사회 유연근무제 활용 만족도의 선행요인과 결과요인에 관한 연구: 조직문화와 조직효과성 관련 요인 및 삶의 질을 중심으로 (Examining the Antecedents and Consequences of Public Officials' Satisfaction with the Flexible Work System)

  • 김주윤;손지연
    • Human Ecology Research
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    • 제61권4호
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    • pp.521-541
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    • 2023
  • The purpose of this study is to demonstrate the antecedent and consequential factors of satisfaction with the flexible working system. Organizational culture was examined as an antecedent factor, while job satisfaction, work performance, organizational commitment, turnover intention, and quality of life were examined as outcome factors. The data of 2,785 public officials who used the flexible work system in the Korea Institute of Public Administration (2022) data set were analyzed using SPSS 28.0. and PROCESS macro's Model 4. The main research findings are as follows. First, organizational cultures that respect individuality and cooperation, supports management, and aims for work autonomy all positively and significantly affect satisfaction with the flexible working system. When ranking the size of influence by the type of organizational culture, work autonomy, respect for individuality, and a cooperative organizational culture had a positive impact in that order, with work autonomy being the most influential factor. In addition, the public officials' age, job preparation period, self-evaluation of workload, and overtime working hours are significant antecedents of satisfaction with the flexible work system. Second, when examining consequential factors, a high level of satisfaction with the flexible working system affects job satisfaction (+), work performance (+), organizational commitment (+), turnover intention (-), and quality of life (+). Job satisfaction was an especially valid mediator between satisfaction with the flexible working system and other consequential factors, including work performance, organizational commitment, turnover intention, and quality of life.

셀프리더십의 영향요인과 효과: 의료기관 조직구성원을 중심으로 (The Influence Factors and Effects of Self-leadership: Focusing on Members of the Hospitals)

  • 민병철;임성원;김한결;이현실
    • 보건행정학회지
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    • 제23권1호
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    • pp.66-77
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    • 2013
  • The purpose of this empirical study is to investigate the factors of self-leadership depending on individual characteristics, job characteristics, and qualities of leader-member exchange. Additionally, this study aims to discover the effect of self-leadership's outcome factors on organizational citizenship behavior and innovative activities. In order to verify research model and hypothesis, questionnaires were collected from department members working at general hospitals, hospitals, and clinics in metropolitan area of Seoul, which were 85 departments and 344 respondents. Collected data were analyzed with SPSS ver. 19.0 and Amos ver. 18.0 statistical package using Structural Equation Model. The results of the analysis showed that both individual characteristics and job characteristics have significant positive effect on self-leadership. Also, self-leadership had significant positive relationship on innovative action and organizational citizenship behavior. The implications of this study are as follow. First, this study empirically explained how self-leadership is applied in healthcare organizations. Second, it verified the relationship between causal factors and outcome factors of self-leadership. Also, prior researches of self-leadership have been conducted on business companies, but this study explored self-leadership at healthcare organizations, which increased external validity. Nowadays, many people are interested in the effect of leadership in order to overcome issues coming from enlarged organizations and to improve performance. Self-leadership will contribute to maximizing voluntary efforts of human resources and performance in a rapidly changing healthcare industry.

구성원의 공정성 지각이 영리조직과 비영리조직의 조직시민행동에 미치는 영향에 관한 연구 (A Study of Influences of Fairness Perception on Perceived Organizational Support, Organizational Commitment and Organizational Citizenship Behavior)

  • 민남식;임정숙
    • 산학경영연구
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    • 제22권1호
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    • pp.45-75
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    • 2009
  • 본 연구에서는 선행의 연구 고찰을 통해 조직시민행동에 영향을 미치는 변수들과의 관계 규명을 통해 공정성과 조직지원인식 및 조직몰입을 변수로 하여 구조모델과 가설을 설정하고 이를 영리조직과 비영리조직의 표본조사를 통해 실증분석과 비교분석을 시도하였다. 연구 분석 결과 영리조직에 있어서는 조직지원인식에 대해 분배공정성과 절차공정성은 조직지원인식에 유의미한 정의 영향을 미치는 것으로 나타났다. 정서적 몰입에 대해서는 절차공정성을 제외한 분배공정성과 조직지원인식이 정서적 몰입에 유의미한 정의 영향을 미치고 있고, 지속적 몰입에 대해서는 분배공정성, 절차공정성, 조직지원인식 모두 무의미한 영향을 미치고 있으며, 조직시민행동에 대해서는 분배공정성과 조직지원인식을 제외한 절차공정성과 정서적 몰입 및 지속적 몰입이 조직시민행동에 유의한 영향을 미치는 것으로 분석되었다. 반면 비영리조직의 분석 결과에 있어서는 조직지원인식에 대해 절차공정성은 무의미하고, 분배공정성은 조직지원인식에 유의미한 정의 영향을 미치는 것으로 나타났다. 정서적 몰입에 대해서는 절차공정성을 제외한 분배공정성과 조직지원인식이 정서적 몰입에 유의미한 정의 영향을 미치고 있고, 지속적 몰입에 대해서 절차공정성과 조직지원인식은 무의미하나 분배공정성에 있어서는 유의미한 영향을 미치고 있으며, 조직시민행동에 대해서는 분배공정성, 절차공정성, 조직지원인식은 무의미하며 정서적 몰입과 지속적 몰입은 조직시민행동에 유의한 영향을 미치는 것으로 분석되었다. 이러한 연구결과는 조직구성원들로 하여금 주어진 역할 외에 자발적으로 조직을 위해 조직시민행동을 이끌어 내기 위해서는 조직이 조직구성원의 호의, 따뜻함, 다정함, 행복감, 유쾌함, 충성심 등의 감정을 통하여 조직에 대해 개인적으로 느끼는 심리적 애착을 높여주는 것이 중요하다는 사실을 시사하고 있다. 특히 영리조직에 있어서는 각종 공식적인 절차가 공정하다는 것을 구성원에게 몸소 보여 주는 행동이 필요하다는 점을 시사한다.

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SCO Framework을 적용한 조직과 조직원의 정보보안 준수 관계 연구 (Information Security of Organization and Employees in Social Exchange Perspective : Using Structure-Conduct-Outcome Framework)

  • 황인호;김상현
    • 한국정보시스템학회지:정보시스템연구
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    • 제28권4호
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    • pp.105-129
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    • 2019
  • Purpose Issues related to information security have been a crucial topic of interest to researchers and practitioners in the IT/IS field. This study develops a research model based on a Structure-Conduct-Outcome (SCO) framework for the social exchange relationship between employees and organizations regarding information security. Design/methodology/approach In applying an SCO framework to information security, structure and conduct are activities imposed on employees within an organizational context; outcomes are activities that protect information security from an employee. Data were collected from 438 employees working in manufacturing and service firms currently implementing an information security policy in South Korea. Structural equation modeling (SEM) with AMOS 22.0 is used to test the validation of the measurement model and the proposed casual relationships in the research model. Findings The results demonstrate support for the relationships between predicting variables in organization structure (security policy and physical security system) and the outcome variables in organization conduct (top management support, security education program, and security visibility). Results confirm that the three variables in organization conduct had a positive effect on individual outcome (security knowledge and compliance intention).

개인의 기업가정신과 조직몰입의 관계에서 대내·외 네트워크와 창의적 효능감의 매개효과에 관한 연구 (A study on mediating effect of internal and external networks and creative efficacy in the relationship of individual entrepreneurship and organizational commitment)

  • 김선왕;조대우;성을현
    • 경영과정보연구
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    • 제36권5호
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    • pp.121-149
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    • 2017
  • 본 연구는 기존에 연구된 선행연구를 토대로 기업에 종사하는 개인들이 지닌 기업가정신과 대내 외 네트워크 그리고 창의적 효능감이 조직몰입에 미치는 영향에 대해 알아보았다. 또한 개인의 기업가정신과 조직몰입 간의 관계에서 개인이 사회적 환경에서 구축하는 대내 외 네트워크와 과거의 경험에서 얻을 수 있는 창의적 효능감을 통한 매개효과가 존재할 것이라는 가설을 세우고, 실증연구를 통해 밝히고자 하였다. 분석 자료는 현재 기업에 종사하고 있는 244명으로부터 설문으로 수집되었다. 244명의 각각의 기업에 종사하고 있는 종업원들을 중심으로 이루어진 본 연구의 결과는 다음과 같이 요약된다. 첫째, 개인의 기업가정신과 조직몰입 간에는 정(+)의 영향을 미침으로써 조직에 대한 몰입과 이를 통한 성과를 위해서 기업의 대표자 뿐 아니라 직원들 개개인 역시 기업가정신의 함양이 중요한 것으로 나타났다. 둘째, 기업의 대내 외 네트워크가 개인의 기업가정신과 조직몰입의 관계를 매개함으로써 각 개인이 가진 대 내외 네트워크가 조직 내 개인의 성과에도 영향을 미치는 것으로 드러났다. 셋째, 개인의 기업가정신과 조직몰입 간의 관계에서 창의적 효능감이 매개효과를 보이는 것으로 나타나 개인의 창의성에 대한 자신감 또한 개인의 성과에 중요한 요소로 작용되고 있음을 확인하였다. 특히, 선행연구에서 연구되어 왔던 창의성과 자기효능감의 혼합된 개념인 창의적 효능감이 개인의 기업가 정신과 성과 간의 관계를 매개한다는 사실에서 기업은 소속된 개인들에게 성과로 연결될 수 있는 네트워크뿐 아니라 창의성 향상을 위한 교육이나 프로그램 등을 확충할 필요가 있음을 확인하였다. 결론부분에서는 이에 대한 추가적인 시사점을 제공하였으며, 연구의 한계점과 연구방향에 대해 논의하였다.

직무스트레스와 사회적 지원이 병원종사자들의 조직효과성에 미치는 영향에 관한 연구 (The Effect of Job Stress and Social Support on the Organizational Effectiveness of Hospital Employees)

  • 고종욱;서영준;박하영
    • Journal of Preventive Medicine and Public Health
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    • 제29권2호
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    • pp.295-309
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    • 1996
  • The purpose of this study is to investigate the effect of job stress and social support on the organizational effectiveness of hospital employees and to examine the role of social support in the experience of job stress among the employees. Previous studies have yielded mixed results regarding the role of social support. Some studies provide supporting evidence for the buffering effect of social support, while others do not. Still others report findings about reverse buffering effects. These inconsistent findings are, in part, accounted for by methodological problems such as poor measurement, small sample size, and the existence of high multicollinearity. To examine more rigorously the role of social support in relation to the negative effects of job stress, this study was carefully designed to overcome methodolgical shortcomings found in the past research. In addition, unlike the previous studies, which were concerned mostly with health-related variables as consequences of job stress, in this study, three work-related variables (job satisfaction, organizational commitment, and intent to stay) which had close relationships with organizational effectiveness were examined as output variables. The sample used in this study consisted of 353 employees from a university hospital in the surburbs of Seoul. Data were collected with self-administered questionnaires and analyzed using canonical analysis and hierarchical regression analysis. The results of this study indicate that; (1) job stress has negative main effects on job satisfaction, organizational commitment, and intent to stay; (2) social support has positive main effects on the same three output variables, (3) social support does not moderate the harmful effects of job stress on the three outcome variables, and (4) the three-way interaction effects of (social support * job stress * gender) and of (social support * job stress * education) are not supported. The implications of these findings for the management of human resources are discussed.

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호텔구성원의 감성리더십 인식이 직무불안정성과 조직냉소주의에 미치는 영향 (The Effects of Emotional Leadership on Job Insecurity and Organizational Cynicism Perceive by Hotel Employees)

  • 이상우;권동현
    • 한국콘텐츠학회논문지
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    • 제16권3호
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    • pp.466-475
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    • 2016
  • 본 연구는 호텔구성원을 대상으로 감성리더십과 직무불안정성, 조직냉소주의의 영향관계를 검증하였다. 총 280부의 설문지를 배포하여 271부를 회수하였으며 그 중에서 불성실하게 응답하였거나 응답을 최종까지 하지 않은 설문지를 제외한 254부를 최종적으로 활용하였다. 분석결과를 살펴보면 첫째, 감성리더십과 직무불안정성의 관계를 살펴본 결과 감성리더십을 구성하고 있는 자기인식능력과 자기관리능력은 직무불안정성을 구성하고 있는 직무상실가능성과 직무영향력약화에 유의한 음(-)의 영향관계를 나타냈다. 그리고 감성리더십의 타인관계능력은 직무불안정성의 직무영향력약화에서만 유의한 음(-)의 영향관계를 나타냈다. 둘째, 감성리더십과 조직냉소주의의 관계를 살펴본 결과 감성리더십은 조직냉소주의에 유의한 영향관계를 나태내지 않았다. 감성리더십을 통해 직무불안정성을 관리하여 호텔의 경영성과에 도움을 줄 수 있을 것으로 기대되며, 조직냉소주의 관리의 중요성을 통해 소외되는 구성원이 없도록 부서별 또는 호텔 전체적 차원의 노력이 필요할 것으로 판단된다.

한국형 간호그룹파워 도구의 타당성 재검증 및 직위별 간호그룹파워와 직무만족 조직몰입, 조직성과와의 관계 (Validity Test of K-SKAGOAO for Korean Nursing Groups and the Relationship of Nursing Group Power and Job Satisfaction, Organizational Commitment, Organizational Performance)

  • 성영희;정정희;박현태;이미경
    • 임상간호연구
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    • 제23권1호
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    • pp.110-119
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    • 2017
  • Purpose: The purpose of this study was to test validity and reliability of the Korean-Sieloff King Assessment of Group Outcome Attainment within organization in Korea (K-SKAGOAO), and also to explore the relationship of Korean nursing group power and job satisfaction, organizational commitment, organizational performance. Methods: Participants were 481 nurse managers, nurse unit managers or staff nurses with over 7 years experience. Data were collected by post mail and analyzed using descriptive statistics, ANOVA, Kruskal-Wallis test, Tukey test, and Spearman's correlation. Results: Content Validity Index was over .82 and Cronbach's ${\alpha}$ coefficient for the K-SKAGOAO was .97. The mean score for Korean nursing group power was 136.77 among the total participants, 139.89 among nurse managers, 136.74 among nurse unit managers and 132.47 among staff nurses. These results showed high nursing group power in Korea nursing organization in hospitals. There was also a significant difference according to nurse position (p=.003). Korean nursing group power was positively related to job satisfaction, organizational commitment, and organizational performance. Conclusion: Findings show that the K-SKAGOAO has validity and reliability. Nursing groups can use the K-SKAGOAO to evaluate the nursing group power of each nursing organization and to develop strategies to improve nursing power and nursing outcomes.

업무성과에 영향을 주는 업무용 모바일 어플리케이션의 주요 요인에 관한 연구 (An Empirical Study on the Influencing Factors of Perceived Job Performance in the Context of Enterprise Mobile Applications)

  • 정성훈;김기민
    • Asia pacific journal of information systems
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    • 제24권1호
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    • pp.31-50
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    • 2014
  • The ubiquitous accessibility of information through mobile devices has led to an increased mobility of workers from their fixed workplaces. Market researchers estimate that by 2016, 350 million workers will be using their smartphones for business purposes, and the use of smartphones will offer new business benefits. Enterprises are now adopting mobile technologies for numerous applications to increase their operational efficiency, improve their responsiveness and competitiveness, and cultivate their innovativeness. For these reasons, various organizational aspects concerning "mobile work" have received a great deal of recent attention. Moreover, many CIOs plan to allocate a considerable amount of their budgets mobile work environments. In particular, with the consumerization of information technology, enterprise mobile applications (EMA) have played a significant role in the explosive growth of mobile computing in the workplace, and even in improving sales for firms in this field. EMA can be defined as mobile technologies and role-based applications, as companies design them for specific roles and functions in organizations. Technically, EMA can be defined as business enterprise systems, including critical business functions that enable users to access enterprise systems via wireless mobile devices, such as smartphones or tablets. Specifically, EMA enables employees to have greater access to real-time information, and provides them with simple features and functionalities that are easy for them to complete specific tasks. While the impact of EMA on organizational workers' productivity has been given considerable attention in various literatures, relatively little research effort has been made to examine how EMA actually lead to users' job performance. In particular, we have a limited understanding of what the key antecedents are of such an EMA usage outcome. In this paper, we focus on employees' perceived job performance as the outcome of EMA use, which indicates the successful role of EMA with regard to employees' tasks. Thus, to develop a deeper understanding of the relationship among EMA, its environment, and employees' perceived job performance, we develop a comprehensive model that considers the perceived-fit between EMA and employees' tasks, satisfaction on EMA, and the organizational environment. With this model, we try to examine EMA to explain how job performance through EMA is revealed from both the task-technology fit for EMA and satisfaction on EMA, while also considering the antecedent factors for these constructs. The objectives of this study are to address the following research questions: (1) How can employees successfully manage EMA in order to enhance their perceived job performance? (2) What internal and/or external factors are important antecedents in increasing EMA users' satisfaction on MES and task-technology fit for EMA? (3) What are the impacts of organizational (e.g. organizational agility), and task-related antecedents (e.g., task mobility) on task-technology fit for EMA? (4) What are the impacts of internal (e.g., self-efficacy) and external antecedents (e.g., system reputation) for the habitual use of EMA? Based on a survey from 254 actual employees who use EMA in their workplace across industries, our results indicate that task-technology fit for EMA and satisfaction on EMA are positively associated with job performance. We also identify task mobility, organizational agility, and system accessibility that are found to be positively associated with task-technology fit for EMA. Further, we find that external factor, such as the reputation of EMA, and internal factor, such as self-efficacy for EMA that are found to be positively associated with the satisfaction of EMA. The present findings enable researchers and practitioners to understand the role of EMA, which facilitates organizational workers' efficient work processes, as well as the importance of task-technology fit for EMA. Our model provides a new set of antecedents and consequence variables for a TAM involving mobile applications. The research model also provides empirical evidence that EMA are important mobile services that positively influence individuals' performance. Our findings suggest that perceived organizational agility and task mobility do have a significant influence on task-technology fit for EMA usage through positive beliefs about EMA, that self-efficacy and system reputation can also influence individuals' satisfaction on EMA, and that these factors are important contingent factors for the impact of system satisfaction and perceived job performance. Our findings can help managers gauge the impact of EMA in terms of its contribution to job performance. Our results provide an explanation as to why many firms have recently adopted EMA for efficient business processes and productivity support. Our findings additionally suggest that the cognitive fit between task and technology can be an important requirement for the productivity support of EMA. Further, our study findings can help managers in formulating their strategies and building organizational culture that can affect employees perceived job performance. Managers, thus, can tailor their dependence on EMA as high or low, depending on their task's characteristics, to maximize the job performance in the workplace. Overall, this study strengthens our knowledge regarding the impact of mobile applications in organizational contexts, technology acceptance and the role of task characteristics. To conclude, we hope that our research inspires future studies exploring digital productivity in the workplace and/or taking the role of EMA into account for employee job performance.

간호사의 직무만족에 관한 문헌 분석 (Job Satisfaction among Korean Nurses: A Literature Review)

  • 정경순;정면숙
    • 근관절건강학회지
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    • 제20권3호
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    • pp.235-246
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    • 2013
  • Purpose: This study systematically reviewed the research literature on nurse job satisfaction to suggest directions for further research. Methods: A total of 98 articles published in the journals registered in National Research Foundation of Korea (NRF) from January 2000 to August 2013 were included for the final analysis. Results: The number of published papers related to nurse job satisfaction has increased annually. The most frequently used instrument to measure nurse job satisfaction was 'The Index of Work Satisfaction'developed by Slavitt et al. (1978). 'Personal Perception/Attitude' was the strongest predictor influencing on nurse job satisfaction (41 times, 38.0%). Organizational commitment, turnover intention, nursing performance, job stress, and organizational performance were commonly used as outcome variables related to nurse job satisfaction. Conclusion: Further research is needed to analyze diverse influential factors on nurse job satisfaction. In addition, it is also needed to develop an intervention program which can improve nurse job satisfaction.