• 제목/요약/키워드: Organizational environment

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A Study on the Self-Leadership of Flight Attendant

  • BYUN, Ji-Hyeon;PARK, So-Yeon;PARK, Hye-Yoon
    • 동아시아경상학회지
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    • 제8권2호
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    • pp.15-27
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    • 2020
  • Purpose - The purpose of this study is to analyze the relationship between the self-leadership of flight attendant and organizational effectiveness, the self-leadership of flight attendant and customer orientation, and the organizational effectiveness and customer orientation. Research design, data and methodology - To examine these research models, samples were collected from 318 flight attendants during Nov to Dec, 2019. Research Model established hypothesis 1 and hypothesis 2 that the three elements of self-leadership will affect organizational effectiveness and customer orientation. It also established hypothesis 3 that organizational effectiveness will affect customer orientation Results - The analysis on the effect of self-leadership have positive effect both on job satisfaction and organizational immersion. As a result of the relationship between organizational effectiveness and customer orientation, job satisfaction and organizational immersion have positive effect on both voluntary customer orientation and business customer orientation. Conclusions - Self-leadership affected positively on job satisfaction, organizational immersion and business customer orientation. the company have to provide flight attendant with incentives when they achieve good results. Also, company have to expand flight attendant's authority in their work environment. Organizational effectiveness affected positively on customer orientation so company have to give flight attendants with consistent seminars about company's vision and goal.

대학도서관의 조직구조가 조직유효성에 미치는 영향요인에 관한 연구 (A study on the effective factors of the organizational structure upon the organizational effectiveness of university libraries)

  • 김명옥
    • 정보관리학회지
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    • 제15권2호
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    • pp.119-136
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    • 1998
  • 본 연구는 대학도서관의 효율적인 조직구조의 형성방안을 위하여 조직구조의 상황변수, 기본변수, 구조형태 및 조직유효성 간에 상호영향을 미치는 용인을 규명하고자 한 것으로서 연구모형을 설계하고 실증적인 검증을 시도하였다. 이 검증을 위하여 대학 도서관 조직구조의 상황변수로 환경, 기술, 규모, 전략유형, 권력유형을 채택하고, 기본변수로 복잡화, 공식화, 집권화를 채택하였으며, 구조형태는 단순조직, 기능별조직, 분관조직, 주제별 조직(I), (II)로 구분하였다. 그리고 조직유효성 변수는 능률성, 유연성, 정보자료관리 및 만족성을 채택하였고, 만족성은 조직몰입과 직무만족으로 세분하였다. 연구결과, 조직구조의 상황변수, 기본변수 및 구조형태는 상호간에 영향을 주며, 궁극적으로 조직유효성에 영향을 주지만 그 내용은 극히 미약한 것으로 나타났으며, 모든 측면에서 조직유효성이 높은 조직은 없는 것으로 분석되었다.

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기업의 융복합 환경에서 코칭리더십, 직무특성, 조직효과성 변인 간의 구조적 관계 (Structural Relationships between the Variables of Coaching Leadership, Job Characteristics and Organizational Effectiveness in Convergence Environment)

  • 권기창;양해술
    • 디지털융복합연구
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    • 제14권5호
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    • pp.247-262
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    • 2016
  • 융복합 환경에서 창의성을 포함한 인적자원의 역량을 높이는데 기여할 수 있는 코칭리더십의 중요성이 부각되고 있다. 본 연구는 직무특성의 매개적 역할에 주목하여, 코칭리더십이 조직 효과성의 행동적 차원에 미치는 영향을 구조적 모델을 통해 검증하였다. 분석결과 리더의 코칭활동은 직무특성에는 정적, 이직의도에는 부적인 영향을 미치는 것으로 나타났다. 직무특성은 코칭리더십과 조직효과성 간의 관계에서 매개효과를 갖는 것으로 나타났는데, 특히 코칭리더십 자체가 조직시민행동에 직접적인 영향을 미치는 것이 아니며, 코칭 활동을 통해 조직구성원들의 직무에 대한 인식이 긍정적으로 형성될 때 조직시민행동을 증가시킬 수 있다는 점을 의미한다.

해양경찰 중간관리자의 권한 부여 리더십이 조직시민행동에 미치는 영향에 관한 연구 (A Study on the Effect of Empowerment Leadership on Organizational Citizenship Behavior of Marine Police Intermediate Managers)

  • 김종길
    • 해양환경안전학회지
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    • 제28권4호
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    • pp.587-593
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    • 2022
  • 이 연구는 해양경찰조직의 발전을 위해 해양경찰공무원이 인식하는 권한 부여 리더십이 조직시민행동과의 관계를 검증 목적으로 연구를 진행하였다. 리더십에는 다양한 유형이 있지만 해양경찰공무원은 직무 특성상 부여된 권한이 실무에서 더욱 효과적인 문제해결에 도움이 될 것이며, 비록 비공식적 행동이지만 결과적으로 조직의 발전으로 연결되는 조직시민행동은 최근 조직발전과 관련된 연구로 많이 진행된다는 점에서 접근하였다. 이 연구에서는 해양경찰공무원 168명을 대상으로 구조화된 설문지를 통해 연구가 진행되었으며 연구 결과 해양경찰공무원의 직무는 위험성, 돌발성 등으로 인해 해양경찰공무원은 상호 의존적 직무 성격이 중요하므로 중간 관리자의 목표에 대한 설명과 구성원에 대한 다양한 행동은 해양경찰 조직성과에 긍정적 결과로 연결된다는 점에서 정책적 제언을 하였다.

일개 종합병원 간호사의 간호근무환경, 조직공정성이 직무만족에 미치는 영향 (Impact of Work Environment and Organizational Justice on Job Satisfaction among General Hospital Nurses)

  • 김세영;윤연옥;하영숙;김은정;송보경;송성민
    • 한국직업건강간호학회지
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    • 제32권4호
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    • pp.205-214
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    • 2023
  • Purpose: This study investigated the impact of nurse practice environment and organizational justice on nurses'job satisfaction. Methods: We identified the factors between nursing work environment and organizational justice to job satisfaction for 189 nurses working at a general hospital in city C. Data were collected from June 1st to 15th, 2023, and analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients, and multiple stepwise regression, using IBM/SPSS 27.0 for the Windows program. Results: The mean job satisfaction was 3.24±0.55 points on a 5-point scale. Multiple stepwise regression revealed that the factors affecting nurses'job satisfaction included nursing foundations for quality of care (β=.26, p=.005), staffing and resource adequacy (β=.40, p<.001), collegial nurse-physician relations (β=-.24, p=.007), and distributive justice(β =.27, p<.001).These variables explained 55.0% of job satisfaction. Conclusion: The research findings indicate that higher job satisfaction is associated with a better nurse practice environment and positive perceptions of organization justice. These findings indicate that it is necessary to enhance the nurse practice environment and improve organizational justice to enhance job satisfaction among nurses.

조직요인은 사회적 기업의 성과에 영향을 미치는가? (Do Organizational Factors Influence the Outcome of Social Enterprise?)

  • 조상미;권소일;김수정
    • 한국사회복지학
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    • 제64권3호
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    • pp.29-50
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    • 2012
  • 최근 사회적 기업의 양적확대가 계속되고 있어 사회적 기업들의 지속가능한 성과창출을 위한 효과적인 운영방안 제시가 매우 필요한 시점이다. 이에 본 연구는 사회적 기업의 경제적 성과와 사회적 성과에 영향을 미치는 다양한 조직요인을 탐색하고자 수행되었다. 다양한 조직 운영요인으로 전략적 요인, 경영지원시스템, 외부환경, 조직문화를 살펴보았으며 객관적 요인인 조직형태, 목적유형, 수익업종, 기업경로를 통제하여 그 영향을 살펴보았다. 조직의 전략적 요인은 경제적 성과와 사회적 성과 모두에 가장 큰 영향을 미쳤다. 인사관리 지원과 혁신지향문화가 경제적 성과에 영향을 미쳤으며, 외부환경 요인 중 지역사회지원은 사회적 성과에 영향을 미치는 것으로 나타났다. 결과에 근거하여, 사회적 기업의 효과적 운영방안과 향후연구에 대한 제언을 하였다.

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Tacit Knowledge Sharing in Health Industry: Influences of, Personal, Organizational and Social Factors

  • Ghassemzadeh, Hossein;Hojabri, Roozbeh;Eftekhar, Farrokh;Sharifi, Moslem
    • Asian Journal of Business Environment
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    • 제3권1호
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    • pp.29-35
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    • 2013
  • Purpose - objective of this research is to investigate individual, organizational and environmental factors influence tacit knowledge sharing among healthcare professionals. The transmission of Tacit Knowledge is crucial for organizations to ensure that TK will be passed throughout organization, rather than stored in single employee. Research design, data, and methodology - In this study investigate organizational, individual and environmental factors that influence on TK sharing. To test hypothesizes, the survey method was chosen. Sample size was 100 but 74% of questioners returned. Results - The main findings of this research are related to influence of personal, social cultural and behavioral factors on tacit knowledge sharing. According to extracted data all factors have influence on tacit knowledge sharing except Emotional stability that was found to be negatively related to tacit knowledge sharing. That may means anxiety and stress level of workplace applies negative enhance on tacit knowledge sharing. And finally results show that social environment, team oriented culture and organizational commitment have strongest influences on tacit knowledge sharing. Conclusion - the findings of this study shows that personal, social cultural and behavioral factors influence on tacit knowledge sharing. And also indicates that, social and organizational factors enhance strongly on tacit knowledge sharing.

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변혁적 리더십이 조직몰입과 임파워먼트 및 서비스 품질에 미치는 영향 -경남지역 치과종사자를 대상으로- (The influence of transforming leadership on the organizational commitment, empowerment and the service quality -focusing on dental hospital's employees in Gyeongnam province-)

  • 최유진;권수진;황수현
    • 한국치위생학회지
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    • 제12권3호
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    • pp.439-451
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    • 2012
  • Objectives : The goal of this study is to investigate how transformational leadership does affect empowerment, organizational commitment and service quality of dental clinics and hospitals and for their efficient human resources management in a rapidly changing business environment. Methods : For this, workers of a dental clinic and a hospital in Gyeongsangnam-do were selected and the survey was carried out during September 1 to 30 of 2011 and the total 203 questionnaires were analyzed. Results : The analysis of structural model shows that transformational leadership has no significant influence on empowerment but does affect organizational commitment and service quality. And the result also reveals that empowerment has significant effect on organizational commitment and service quality while organizational commitment influences service quality. Conclusion : For this, it is needed that the leader of organization promotes the spirit of his subordinates and helps them find their potential ability and achieve goals by developing various leadership skills to cope with rapidly changing environment of dental clinics and hospitals.

패션 기업의 환경특성 및 조직특성이 지속적인 인터넷 비즈니스 수용의도 및 성과에 미치는 영향 (The Effect of Environmental and Organizational Characteristics of the Fashion Companies on Continuous Acceptance Intention and Performance of the Internet Business)

  • 이은진
    • 한국의류산업학회지
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    • 제11권3호
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    • pp.427-436
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    • 2009
  • The purpose of this study is to analyze whether environmental and organizational characteristics have an effect on continuous acceptance intention and performance of the internet business in fashion companies. A survey was conducted from January 15 to February 15 in 2009, among members of fashion companies carrying out internet business. The data was collected with 288 subjects, the statistical analysis methods were frequency analysis, factor analysis, reliability analysis and multiple regression analysis. The results of this study were as follows; First, environment characteristics(internal pressure, external pressure) and organizational characteristics(chief executive officer, capacity of the organization and future directivity) of the fashion companies had an effect on continuous acceptance intention of the internet business. Second, environment characteristics and organizational characteristics of the fashion companies had an partially effect on performance of the internet business. Third, elevation of the business, customer relationship improvement and raise the market reactivity in performance factors of the fashion companies had an effect on continuous acceptance intention of the internet business.

상급종합병원의 업무환경과 간호조직문화가 간호사의 이직의도에 미치는 영향 (Effects of Work Environment and Nursing Organizational Culture on Tertiary Hospital Nurses' Turnover Intention)

  • 장해나;장형은
    • 중환자간호학회지
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    • 제14권1호
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    • pp.14-27
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    • 2021
  • Purpose : This study examined the effects of work environment and organizational culture on tertiary hospital nurses' turnover intention. Methods : A cross-sectional design was used, with a convenience sample of 371 hospital nurses from 16 units of three tertiary hospitals in South Korea. Data were collected through a self-report survey conducted during September and October 2016. Data were analyzed using the chi-square test, Fisher's exact test, independent t-test, and binary logistic regression analysis. Results : A total of 43.7% of the participants were identified as having turnover intention within 1 year. Factors related to turnover intention among hospital nurses were age, marital status, and total clinical career. Furthermore, a relationship-oriented organizational culture showed a negative association with turnover intention. Conclusion : These findings suggest it is important to provide appropriate motivational programs and incentives for nurses according to their clinical career to decrease turnover intention. Moreover, establishing a relationship-oriented organizational culture will also help to reduce the turnover intention of tertiary hospital nurses.