• Title/Summary/Keyword: Organizational Satisfaction

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The Effects of Employees' Psychological Empowerment in Family Restaurants on Job Satisfaction, Organizational Commitment and Turnover Intention (패밀리 레스토랑 조직 구성원의 심리적 임파워먼트가 직무 만족과 조직 몰입 및 이직 의도에 미치는 영향)

  • Cho, Sung-Ho;Kim, Young-Tae;Kim, Kwang-Soo;Lee, Won-Bong
    • Culinary science and hospitality research
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    • v.14 no.3
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    • pp.223-237
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    • 2008
  • The purpose of this study is to investigate the effects of employees' psychological empowerment on job satisfaction, organizational commitment and the intention of changing an occupation, and then to suggest the ideal ways to improve productivity through human resource management and to get competitive advantages for efficient management. In order to achieve the purpose of this study, we performed both literature review and empirical research. There are conclusions to investigate psychological empowerment about employees in family restaurants. First, self-determination ability, competence and the influential power of which components of empowerment employees perceived affect job satisfaction significantly. In other words, empowered people feel job satisfaction and commit to their organizations. In the relation between empowerment and organizational commitment, influential power and roles affect them significantly, but self-determination ability and the meaning do not. Next, job satisfaction significantly affects organizational commitment and the intention of changing jobs, but organizational commitment doesn't affect the intention of changing jobs significantly. Finally, we suggest some implications about the management of family restaurants based on the results of this study.

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The Effects of High-involving Work System on Self-leadership, Job Satisfaction and Organizational Commitment in the Foodservice Industry (외식업 조리종사자의 참여적 작업시스템이 셀프리더십, 직무 만족, 조직 몰입에 미치는 영향)

  • Oh, Young-Sub
    • Culinary science and hospitality research
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    • v.14 no.2
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    • pp.193-204
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    • 2008
  • The purpose of this study is to research about the relation between high-involving work system and organizational commitment of kitchen employees in food-service industry as one of the performance variables. For this research, a survey was done based on the people living in Seoul. Total 451 copies of questionnaire were distributed from $2^{nd}{$ April through $30^{th}$ in 2007. The collected data were used in analyzing frequency and factor through SPSS 14.0 and equation model LISREL 8.30 statistical package. The findings of this research are as follows: First, high-involving work system had a positive effect on self-leadership(t=5.85) and job satisfaction(t=3.71) but a negative effect on organizational commitment (t=0.76). But the final effect shows a positive result with job satisfaction as a mediating variable(t=5.99). Self-leadership had a positive effect on job satisfaction(t=9.51) but a negative effect on organizational commitment(t=0.91). This study suggested a desirable work system of organizational commitment for the improvement of productivity in foodservice industry. The concern and efforts of managers and executives to improve work environment for kitchen employees help to make quality better and improve the performance of a company with customer satisfaction.

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Examination of the Effect of Employee Value Proposition(EVP) on Job Satisfaction and Organizational Loyalty (호텔기업의 제안된 직원가치(EVP: Employee Value Proposition), 직무만족도, 조직충성도의 구조적 관계에 대한 연구)

  • Kim, Hye-Lin;Kwon, Na-Kyung
    • The Journal of the Korea Contents Association
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    • v.13 no.7
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    • pp.369-378
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    • 2013
  • The purpose of this study is to examine the effect of Employee Value Proposition (EVP) on job satisfaction and organizational loyalty. As a result, the study clarifies the hotel's EVP system in addition to examining the relationships among EVP, job satisfaction, and organizational loyalty by generating theocratical and practical application related to those behaviors. Using a sample drawn from full-time workers in hotel, total 379 participants were included in the analysis. The study tested the hypothesis by using a structural equation modeling approach. The analysis results show that EVP has significant influence on job satisfaction and organizational behavior. However, job satisfaction does not influence organizational loyalty.

A Study on the Job Satisfaction and Organizational Commitment among Perioperative Nurses (수술실 간호사의 직무 만족과 조직몰입에 관한 연구)

  • Yoon, Ke-Sook
    • Journal of Korean Academy of Nursing Administration
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    • v.16 no.1
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    • pp.86-100
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    • 2010
  • Purpose: This study was done to examine the relationship of job satisfaction and organizational commitment of perioperative nurses. Method: The subjects of this study were 500 perioperative nurses from 11 hospitals. The data were collected by self-reporting questionnaires from Sep. 19 to Sep. 27, 2009. Results: There was statistically significant relationship among the five variables. The analyses of covariance of these five variables revealed overall significant (p<.05). Stepwise linear multiple regression analyses were used to examine the influence of these five variables. Results indicated that the variables for verbal abuse (p<.01), workplace climate (p<.01), internal marketing (p<.001), and job transfer (p<.001) contributed significantly to the job satisfaction (adjusted R square=.426), while the verbal abuse (p<.01), internal marketing (p<.01), leadership style (p<.001) and workplace climate (p<.001) did to the organizational commitment (adjusted R square=.351). Canonical correlation analyses revealed that internal marketing and workplace climate contributed most significantly both to job satisfaction and organizational commitment. Conclusion: This study found that all these five nursing managerial factors were important influential on both job satisfaction and organizational commitment of perioperative nurses. Addressing these factors with further research will surely improve the commitment of these nurses and ultimately lead to better perioperative nursing care.

The Relationship among Internal Marketing Activities, Job Satisfaction, Organizational Commitment, and Turnover Intention in Pharmaceutical Companies -Focusing on Pharmaceutical Salespeople- (제약회사의 내부마케팅활동과 직무만족, 조직몰입, 이직의도와의 관계 -제약영업사원을 중심으로-)

  • Cha, Jae-Bin;Ryu, Ga-Yeon
    • The Korean Journal of Health Service Management
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    • v.7 no.1
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    • pp.69-82
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    • 2013
  • The initial approach to this study is to focus on pharmaceutical companies' internal marketing activities for organizational diagnosis. By analysing the influence of internal marketing elements on the job satisfaction, organizational commitment, and turnover intention of pharmaceutical salespeople, this study aims at coming up with ways to strengthen the sales capacity and competitive edge of pharmaceutical companies through the salespeople's satisfaction. For 32 days between November 10th and December 12th of 2012, a total of 210 copies of questionnaires were given to the respondents and 203 of them except 7 with insufficient answers were used for the final analysis. The analysis result showed that internal communication, delegation of authority, and reward system among the elements of internal marketing activity had a positive influence on the workers' job satisfaction. The internal marketing activity elements did not influence the respondents' organizational commitment. Job satisfaction had a positive influence on their organizational commitment, while it had a negative influence of turnover intention. The conclusion section encapsulated the results of empirical analysis and proposed practical lessons regarding pharmaceutical companies' internal marketing.

The Effects of Perceived Service Convenience on Job Satisfaction, Organizational Trust and Commitment, and Turnover Intention of Healthcare Service Workers (지각된 서비스 편의성이 직무만족, 조직신뢰, 조직몰입, 이직의도에 미치는 영향 -의료서비스 종사자를 중심으로-)

  • Kim, Seong-Su;Jung, Chul-Ho;Huh, Jae-Wan
    • The Korean Journal of Health Service Management
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    • v.7 no.1
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    • pp.35-44
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    • 2013
  • The purpose of this study was to find out the factors forming perceived service convenience, and to investigate structural relationships among perceived service convenience, job satisfaction, trust, organizational commitment, and turnover intention in the healthcare service industries. The result analyzing on the hypothesis of this study was as follows. First, service convenience had positively influence job satisfaction, trust, and organizational commitment. Second, the job satisfaction had positively influence on the trust, and the trust had positively influence on the organizational commitment. Third, it was found that the variables of job satisfaction, the trust, and the organizational commitment negatively influenced on the turnover intention. Based on these results, theoretical implications for relevant researchers and managerial implications for healthcare service operation and internal marketing strategy were discussed.

The Structural Relationship between the Possibility of Socioeconomic Class Elevation of Workers and Related Variables

  • Hyo-Young LEE
    • The Journal of Industrial Distribution & Business
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    • v.14 no.10
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    • pp.35-43
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    • 2023
  • Purpose: The purpose of this study is to analyze the structural relationship between the possibility of socioeconomic class elevation of wage earners, happiness and organizational commitment, and life satisfaction. Research design, data and methodology: Data from the 24th fiscal year (2021) of the Korea Labor Panel data were used for analysis. Only wage earners who measured job satisfaction and organizational engagement were analyzed, and a sample of 9,138 respondents was finally used, excluding missing values. Structural Equation Modeling was performed using AMOS 23.0, and Maximum Likelihood Estimation (MLE) was used as a model estimation method. Results: First, the hypothetical structural model set up for the study was found to be suitable. Second, the Possibility of Socioeconomic Class Elevation of wage earners, happiness, and organizational commitment were found to have a direct impact on life satisfaction. Third, the possibility of improving the socio-economic status of wage earners affects life satisfaction, and happiness and organizational commitment appear to have a partially mediating effect. Conclusions: This study is significant in that it has increased interest in organizational participation and life satisfaction, which were not covered in previous studies on the possibility of wage workers moving up the socioeconomic class.

The impact of the sense of self-efficacy on job satisfaction and organizational commitment of technical designers (테크니컬 디자이너의 자기효능감이 직무만족과 조직몰입에 미치는 영향)

  • Kim, Young Tae;Hwang, Choon-Sup
    • The Research Journal of the Costume Culture
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    • v.23 no.6
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    • pp.1021-1037
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    • 2015
  • This study analyzed the impact of sense of self-efficacy on job satisfaction and organizational commitment among technical designers in order to acquire information needed for human resources management in the field of technical design. The study was implemented through a normative-descriptive survey method using a questionnaire. The sample consisted of 217 technical designers working at vendors and agents located in Seoul. The results revealed that there were significant differences in the sense of self-efficacy levels among technical designers according to age and work experience. Personal self-efficacy had a positive influence on both intrinsic and extrinsic job satisfaction, but also on affective, continuance, and normative organizational commitment. In addition, personal self-efficacy had a greater influence on extrinsic job satisfaction than social self-efficacy. Both personal and social self-efficacy influenced continuance commitment while there was no relationship between social self-efficacy and affective organizational commitment. However, a clear relationship was found between both social and personal self-efficacy and normative organizational commitment. Nevertheless, social self-efficacy had a greater influence on normative organizational commitment than personal self-efficacy. This fact demonstrates the need to exert more effort to promote the sense of personal self-efficacy of technical designers. These results could be used to provide appropriate proposals for human resources management in the field of technical design.

The Effects of Job Satisfaction and Organizational and Job Commitment on Sale Goal Orientation - Focused on Small and Medium-sized City of Jeollanam-do - (의류매장 판매원의 직무만족과 직업몰입 및 조직몰입이 매출목표지향에 미치는 영향 - 전라남도 중소도시를 중심으로 -)

  • Lee, Ok-Hee
    • The Research Journal of the Costume Culture
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    • v.19 no.4
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    • pp.740-750
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    • 2011
  • Employees of sales departments of apparel makers play an important role in the success of a fashion-related business because they provide service through the direct contact with customers. This research tests several hypothesized relationships between internal marketing and its determinants, such as job satisfaction and organizational and job commitment, along with sales goal orientation. The subjects in this study were salespeople who worked at fashion stores in Yeosu and Sunchon. To measure the hypotheses, 200 questionnaires were handed out and 185 were collected. Finally, 163 questionnaires were used for the analysis, as 22 were found to be invalid. Frequency analysis, factor analysis, reliability analysis, and multiple regression techniques were used after coding and cleaning the data with the software SPSS 18.0. It was found that job satisfaction in the subjects is affected by organizational and job commitment and by their sales goal orientation. Second, it was found that both organizational and job commitment have a significant impact on sales goal orientation. According the results of this study, the higher the salesperson's job satisfaction, the higher the organizational and job commitment are. This was also true for their sales goal orientation. Moreover, higher organizational and job commitment was correlated with a stronger sales goal orientation. On the basis of the results, marketing strategies related to personal management can be established.

The Impact of Organizational Culture on Employee Communication Satisfaction

  • SHIN, Younhyung
    • East Asian Journal of Business Economics (EAJBE)
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    • v.10 no.1
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    • pp.23-34
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    • 2022
  • Purpose - Once individuals in an organization don't comprehend with each other's culture and their interaction context differ, there is a bigger danger of poor communication in the organizations. Therefore, people must have a sufficiently comparable interpretation of data, communicative acts and the office itself. For this reason, the purpose of this study is to investigate the relationship between organizational culture and employee communication. Research design, Data, and methodology - The present researcher used categorization matrix development to review data for content. Additionally, the present researcher coded the data to correspond with the identified categories. The role of the categorization matrix is to ensure that the categories hardly represent the concepts and thus validating the findings of the study. Result - The findings from prior resources shows that the role of organizational culture on employee communication satisfaction is a pertinent issue that must be addressed and analyzed to help organizations make the desired profits and productivity. This study provides five solutions between organizational culture and employee communication satisfaction. Conclusion - This study concludes that every employee performs well where they think they are being appreciated and their efforts are rewarded. On the other hand, different organizations have instilled different organizational cultures to ensure they promote the level of satisfaction of their employees in order to yield them an improved employee performance and overall organizational performance.