• Title/Summary/Keyword: Organizational Communication

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Effect of Hotel Middle Manager's Communication on the Organizational Commitment and Organizational Culture : Moderating Effect of Organizational Commitment (호텔 중간관리자의 커뮤니케이션이 조직몰입과 조직문화에 미치는 영향 : 조직몰입의 조절효과 연구)

  • Kim, Yeon-Sun;Kim, Gun
    • The Journal of the Korea Contents Association
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    • v.18 no.1
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    • pp.412-421
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    • 2018
  • This study for the hotel organization and Hotel Middle Manager's Communication .we studied the Effect of Hotel Middle Manager's Communication on the Organizational Commitment and the Moderating Effect of Organizational Commitment on Organizational Culture. finally, 80 copies of samples were used in empirical analysis. and SPSS 18.0 statistical package was used. The results of the hypothesis are as follows. First, The Verification result of hypothesis that the communication of hotel middle manager will shows a significant positive correlation effect on Organizational Commitment was partially supported. Second, The Verification result of hypothesis that the communication of hotel middle manager will shows a significant positive correlation effect on Organizational Culture was partially supported. Third, The Verification result of hypothesis that the organizational Commitment of hotel middle manager will shows a significant positive correlation effect on Organizational Culture was supported. Fourth, The Verification result of hypothesis that Organizational Commitment will have a significant moderating effect on the relationship between the communication and organizational culture of hotel middle manager.

The Mediation Effect of Trust and Communication on Relationship between Organizational Culture and Innovative Behavior: Focused on Manufacturing Business (조직문화와 혁신행동 간의 관계에서 조직신뢰, 의사소통의 매개효과: 제조업을 중심으로)

  • Jeong, Da-Un;Chun, Byung-June
    • Asia-Pacific Journal of Business
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    • v.10 no.1
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    • pp.39-54
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    • 2019
  • The purpose of this study is to research the effect of organizational culture on trust and communication. Also, the study explores whether trust and communication affects innovative behavior and the mediation effect on innovative behavior among organizational culture, trust and communication. This study analyzed the mediating effect with SEM using data from the HCCP in 2015. The results of the study are as follows. First, it was found that innovative, collective and rational culture positively influence but hierarchical culture negatively influence trust and communication. Second, trust and communication have a positive effect on innovative behavior and trust has a positive effect on communication. Third, the effect innovative, collective hierarchical and rational culture on innovative behavior is mediated through trust and communication. Therefore, this study suggests creating an innovative, relationship-based and goal-oriented organizational culture which increases trust and communication that facilitates innovative behavior.

A Study on Factors Related to Knowledge Management and Organizational Performance: A Conceptual Model and Implications (지식경영 및 조직성과와 관련된 변인들에 관한 연구: 개념적 모델과 시사점)

  • Song, Taekyung;Oh, Jeong Rok
    • The Journal of the Korea Contents Association
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    • v.16 no.7
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    • pp.1-18
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    • 2016
  • Although previous studies show that organizational culture and organizational communication could be influential factors in knowledge management and organizational performance, the more integrated research to indicate relationships among all of the factors is still needed. By indicating the inter-relationships among the factors and the direction of the influence, this paper suggests various ways to develop an integrated approach to the improvement of organizational performance through knowledge management and other related factors. Thus, the purpose of this study is to investigate the relationships among national culture, organizational culture, organizational communication, knowledge management, and organizational performance. Based on a comprehensive review of extant literature on the relationships among these factors, the relationships are summarized in the conceptual model. According to the model, organizational performance is influenced by knowledge management, organizational communication, and organizational culture, and knowledge management is influenced by organizational communication and organizational culture. Based on the conceptual model, implications for human resource (HR) researchers and practitioners seeking to optimally improve organizational performance are presented.

An analysis of structural relationships among leaders'communication pattern, followers' trust in leader, organizational commitment, and innovative behavior (리더의 의사소통 유형, 상사 신뢰, 조직몰입, 혁신행동 간의 구조적 관계 분석)

  • Shin, Hye Young;Kwon, Sang-Jib
    • Knowledge Management Research
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    • v.18 no.2
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    • pp.23-43
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    • 2017
  • This study analyzes the structural relationships among communication pattern of leader, followers' trust in leader, organizational commitment and innovative behavior. In order to analyze hypotheses, the survey was collected by distributing questionnaire to 250 workers in small and medium-sized companies. As a result, total 213 workers participated in the survey and their rates were included for the test process. The collected data analyzed structural equation modeling, a statistical program. The results of this study are as follows; First, supportive and reflective communication pattern of leader have meaningful positive influences on followers'trust in leader. Directive communication pattern of leader, by contrast, is negatively related to followers'trust in leader. Second, followers'trust in leader has a positive impact on organizational commitment. Third, organizational commitment has a positive effect on followers'innovative behavior. Based on these results, it can be said that followers'trust in leader is more important for boosting organizational commitment and innovative behavior because it has a positive effect on organizational commitment with supportive or reflective communication behavior of leader. Therefore, this study proposes practical benefits to leaders regarding how to display communication process and trust quality more effectively. Future studies are required to investigate the research agendas on the issues between communication patterns and innovative behavior.

Relationship among Communication Competence, Communication Types, and Organizational Commitment in Hospital Nurses (병원 간호사의 의사소통 능력, 의사소통 유형, 조직몰입간의 관계)

  • Lee, Hyun-Sook;Kim, Jong-Kyung
    • Journal of Korean Academy of Nursing Administration
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    • v.16 no.4
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    • pp.488-496
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    • 2010
  • Purpose: This study was done to explore the relationship in hospital nurses' of communication competence, communication types, and organizational commitment and to provide basic data for developing programs to improve internal communication and to promote nurses' commitment to their organizations. Methods: The participants included 316 nurses who worked in two general hospitals. The tools used for this study were the Global Interpersonal Communication Competence Scale (GICC) and Communication Satisfaction Questionnaire by Downs & Hazen (1981), revised by Seo (2002) and Mowday's tool (1979) for organizational commitment. Data were analyzed using SPSS/PC+12.0. Results: The mean score for communication competence was 3.46, and for organizational commitment, 3.19. For communication types, the mean score for formal communication was 3.18 and informal communication, 2.59. Communication competence had a positive relationship with formal communication (r=.32) and with informal communication (r=.16). Organizational commitment had a positive relationship with formal communication (r=.53), communication competence (r=.30), and informal communication (r=.27). Conclusion: The results indicate the necessity of developing programs to promote nurses' communication competence and also developing a system that will enrich active communication. Systematic and continuous training in communication is also highly recommended.

The Influence of Convergence Corporate Cultural Management Activities upon Organizational Effectiveness: Focusing on the Mediating Effects of Organizational Communication (기업의 융복합 문화경영이 조직 효과성에 미치는 영향 : 조직 커뮤니케이션의 매개효과를 중심으로)

  • Ju, Hyun-Jeong;Kim, Joong-Gyoo
    • Journal of Digital Convergence
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    • v.13 no.8
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    • pp.191-206
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    • 2015
  • The purpose of this paper is the cultural management activities empirical analysis of the impact of organizational effectiveness, such as organizational citizenship behavior and turnover intention for the era of fusion and convergence. In particular, pay attention to the mediating role of organizational communication, and cultural management activities of the effect of by behavioral dimension of organizational effectiveness by structural model demonstrated the value and importance of cultural management. Cultural management activities showed a significant positive effect on organizational communication and organizational citizenship behavior. Organizational communication appears to have a mediating effect on the relationship between corporate cultural management and organizational effectiveness, especially the cultural management itself not necessarily to reduce turnover intention, to support communication means that can reduce the turnover points when activated.

Relationship Between Intra-Organizational Communication Satisfaction and Safety Attitude of Nurses (간호사의 조직 의사소통 만족과 환자안전에 대한 태도와의 관계)

  • Kim, Kyoung-Ja;Han, Jung-Sook;Seo, Mi-Sook;Jang, Bong-Hee;Park, Mi-Mi;Ham, Hyeoung-Mi;Yoo, Moon-Sook
    • Journal of Korean Academy of Nursing Administration
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    • v.18 no.2
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    • pp.213-221
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    • 2012
  • Purpose: Communication in hospitals is one of the major factors in patient safety. So, the purpose of this study was to identify the relationship between intra-organizational communication satisfaction and the safety attitude of nurses in hospitals. Method: A descriptive survey design with convenience sampling was used. Data collection was done using a self-report questionnaire answered by 278 nurses from one university hospital located in Kyeoung-gi Province, Korea. Result: Intra-organizational communication satisfaction positively correlated with safety attitude (r=.747, p<.01). Among the 6 sub dimensions of safety attitude, perceptions of management (r=.675, p<.01), job satisfaction (r=.640, p<.01) and teamwork climate (r=.600. p<.01) were strongly related to intra-organizational communication satisfaction. Multiple regression analysis was done to identify explanation power of intra-organizational communication satisfaction against safety attitude. The model was significant (F=48.540, p<.01). Intra-organizational communication satisfaction accounted for 60.9% of variance in safety attitude (Adj $R^2$=.609). Conclusions: The results of this study indicate that higher levels of intra-organizational communication satisfaction promote positive safety attitude in hospital nurses and that communication media quality is an important factor in patient safety attitude. Therefore, developing interventions to revitalize intra-organizational communication level based on communication media quality will help in the construction of positive safety attitude in nurses.

Organizational Effectiveness of Korean Information and Communication Industry Employees : Focus on Organization Culture, Job Satisfaction, Organizational Commitment and Turnover Intention

  • KIM, Boine
    • Fourth Industrial Review
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    • v.1 no.1
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    • pp.11-22
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    • 2021
  • Purpose- The purpose of this study is to give implications on how to decrease employee turnover intention of Korean information and communication industry employees using organization culture, job satisfaction and organizational commitment. To do that this study analyzes relationships among variables and analyses mediating effect of job satisfaction and organizational commitment. Research design, data, and methodology- To analyze relationships among organization culture, job satisfaction, organizational commitment and turnover intention of employees, this study used the 7th KRIVET's HCCP employee data especially employees working in the information and communication industry who has more than university degree education. The analysis is conducted by using SPSS 21 and frequency analysis correlation analysis, regression analysis and mediating effect are analyzed by using MACRO PROCESS procedure for SPSS. Result- According to the empirical results, organization culture of innovation, relation and rational directed significantly affect both job satisfaction and organizational commitment. And job satisfaction and organizational commitment significantly affect each other. Turnover intention is significantly affected by job satisfaction, organizational commitment, innovation directed and hierarchy directed. However, the influence of innovation and hierarchy showed conflicting results. Conclusion- Based on this study result, implications to manage the turnover intention of Korean employees in the information and communication industry are discussed. Especially, the effect of organization culture, job satisfaction and organizational commitment is discussed. And the mediating role of job satisfaction and organizational commitment is also analyzed. Result implicates that cautious approach is needed in managing organization culture to employee attitude of job and organization is needed

The Effect of manager's communication Competency on organizational member's adaptive performance: Focusing on the mediating effect of positive psychological capital

  • Kim, Moon Jun
    • International Journal of Internet, Broadcasting and Communication
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    • v.14 no.3
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    • pp.51-62
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    • 2022
  • This study tried to confirm the mediating effect of positive psychological capital on the relationship between the communication Competence of managers who are recognized as organizational members working in the company and the adaptive performance of the members. To this end, the research hypothesis established through the final 255 data was verified as follows using the SPSS 21.00 and AMOS 21.1 version statistical programs. First, the higher the manager's communication Competence, the higher the positive psychological capital of organizational members. Second, the higher the communication Competence of the manager, the higher the adaptive performance of the members. Third, as the positive psychological capital of organizational members improved, adaptation performance improved. Fourth, positive psychological capital showed a partial mediating effect between the manager's communication Competence and the member's adaptive performance. The results of this study empirically analyzed the relationship between manager's communication Competence and members' positive psychological capital assumption (+) on the improvement of organizational members' adaptive performance ability. This study has the meaning of the most important research in that it provides additional theoretical and practical implications in the face of insufficient research on factors affecting the adaptation performance of organizational members.

Factors Influencing Organizational Socialization in Nursing Students (간호대학생의 조직사회화에 영향을 미치는 요인)

  • Yi, Yeo Jin
    • The Journal of Korean Academic Society of Nursing Education
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    • v.20 no.4
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    • pp.463-470
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    • 2014
  • Purpose: This study investigates the influence of education satisfaction, communication competence, and group cohesion on organizational socialization in nursing students. Method: The subjects were 175 third year nursing students. Data were collected from June 3 to 14, 2013 through a self-reporting questionnaire. Data analysis was performed by multiple regression using the SPSSWIN 21.0 program. Results: The organizational socialization score of nursing students averaged 3.79 points (5 Likert scale). Practice education satisfaction, communication competence and group cohesion of nursing students influenced organizational socialization ($R^2$ 52.5%, F=49.051, p<.001). Conclusion: For nursing students, practice education satisfaction, communication competence and group cohesion are significant variables for organizational socialization. Thus, in order to enhance the organizational socialization of nursing students, there is a need to develop a differentiated practicum curriculum that considers nursing student demands in collaboration with nursing faculty and administrators on the basis of education programs, including concepts of communication competence and group cohesion.