• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.13 no.5
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• pp.27-35
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• 2013

Recently, as Social Network Services(SNS) are becoming more popular, much research has been doing on analyzing public opinions from SNS. One of the most important tasks for solving such a problem is to separate opinion(subjective) documents from others(e.g. objective documents) in SNS. In this paper, we propose a new method of retrieving the opinion documents from Twitter. The reason why it is not easy to search or classify the opinion documents in Twitter is due to a lack of publicly available Twitter documents for training. To tackle the problem, at first, we build a machine-learned model for sentiment classification using the external documents similar to Twitter, and then modify the model to separate the opinion documents from Twitter. Experimental results show that proposed method can be applied successfully in opinion classification.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.16 no.1
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• pp.33-42
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• 2016

Recently, an environment in which public opinions are expressed about various areas is expanded around SNSs or internet potals, thus, opinion documents get bigger rapidly. Under these circumstances, it is essential to utilize automatic summarization techniques for understanding whole contents of large opinion documents. However, it is hard to summarize efficiently those documents with traditional text summarization technologies since the documents include subject expressions as well as features of targets objects. Proposed method in this paper defines features of opinion documents, and designed to retrieve representative sentences expressing opinions of those features. In addition, through experiments, we prove the usefulness of proposed method.

• Journal of the Korea Society of Computer and Information
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• v.15 no.11
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• pp.21-29
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• 2010

Opinion retrieval which searches the opinions expressed in documents by users cannot outperform significantly yet traditional topical retrieval which searches the facts. Therefore, the focus of this paper is to identify the statistical characteristics which can be applied to opinion retrieval by comparing and analyzing the term statistics of opinion and non-opinion documents in the blog domain. The TREC Blogs06 collection and 150 TREC topics are used in the experiments. The difference between term probability distributions in opinion documents is measured by JS divergence, and the difference according to the topic types and topic domains is also investigated. Moreover, the term probabilities of opinion terms are analyzed comparatively. The main findings of this study include the following: it is necessary to consider the topic-specific characteristics for the opinion detection; it is effective to extract positive and negative opinion terms according to the topics; the topic types are complementary to the topic domains; and special attention has to be given to the usage of the positive opinion terms.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.13 no.4
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• pp.117-126
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• 2013

Recently, as Social Network Services(SNS), such as Twitter, Facebook, are becoming more popular, much research has been doing on opinion mining. However, current related researches are mostly focused on sentiment classification or feature selection, but there were few studies about opinion document retrieval. In this paper, we propose a new retrieval method of short opinion documents. Proposed method utilizes previous sentiment classification methodology, and applies several features of documents for evaluating the quality of the opinion documents. For generating the retrieval model, we adopt Learning-to-rank technique and integrate sentiment classification model to Learning-to-rank. Experimental results show that proposed method can be applied successfully in opinion search.

• The Journal of Society for e-Business Studies
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• v.19 no.2
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• pp.95-108
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• 2014

Opinion Mining is one of the application domains of text mining which extracting opinions from documents, and much researches are currently underway. Most of related researches focused on the sentiment classification which classifies the documents into positive/negative opinions. However, there is a little interest in extracting the features characterizing the individual product. In this paper, we propose the technique classifying the opinion documents according to the product features, and selecting the those features characterizing each product. In the proposed method, we utilize the document clustering technique and develope a new algorithm for evaluating the similarity between documents. In addition, through experiments, we prove the usefulness of proposed method.

• Proceedings of the Korean Society for Language and Information Conference
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• 2007.11a
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• pp.76-85
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• 2007

This paper addresses a task of opinion extraction from given documents and its positive/negative classification. We propose a sentence classification method using a notion of syntactic piece. Syntactic piece is a minimum unit of structure, and is used as an alternative processing unit of n-gram and whole tree structure. We compute its semantic orientation, and classify opinion sentences into positive or negative. We have conducted an experiment on more than 5000 opinion sentences of multiple domains, and have proven that our approach attains high performance at 91% precision.

• International Commerce and Information Review
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• v.15 no.2
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• pp.261-283
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• 2013

ISBP745 has new provisions about sea waybill, road, rail or inland waterway transport documents which ISBP681 did not have provisions about. The main revisions of ISBP745 which were not existent or different from ICC Opinion are as follows: First, where B/L is required when multimodal transport is used as a modes of transport, the revisions stipulates that it is subject to UCP600 article19. this differs from previous ICC Opinion. Second, when a credit requires a transport document to indicate the name, address and contact details of a delivery agent, for the place of final destination or port of discharge, the address need not be one that is located at the place of destination or port of discharge or within the same country as that of the place of destination or port of discharge. Third, in case there exist a number of shippers and a consignee, multiple transport documents are issued. This rule has a clear stipulation on this case. Transport industry regards the indication of "LCL/FCL" or "CFS/CY" common in this case as that requiring multiple transport documents. However, ISBP745 does not regard it the case as that requiring multiple transport documents. This may cause some confusion in examination of documents. Forth, when partial shipment is allowed, and more than one set of original transport documents are presented as part of a single presentation made under one covering schedule and incorporate different dates of shipment, the earliest of these dates is to be used of the calculation of an presentation period.

• Science of Emotion and Sensibility
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• v.13 no.3
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• pp.449-458
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• 2010

As occasion demands to obtain efficient information from many documents and reviews on the Internet in many kinds of fields, automatic classification of opinion or thought is required. These automatic classification is called sentiment classification, which can be divided into three steps, such as subjective expression classification to extract subjective sentences from documents, sentiment classification to classify whether the polarity of documents is positive or negative, and strength classification to classify whether the documents have weak polarity or strong polarity. The latest studies in Opinion Mining have used N-gram words, lexical phrase pattern, and syntactic phrase pattern, etc. They have not used single word as feature for classification. Especially, patterns have been used frequently as feature because they are more flexible than N-gram words and are also more deterministic than single word. Theses studies are mainly concerned with English, other studies using patterns for Korean are still at an early stage. Although Korean has a slight difference in the meaning between predicates by the change of endings, which is 'Eomi' in Korean, of declinable words, the earlier studies about Korean opinion classification removed endings from predicates only to extract stems. Finally, this study introduces the earlier studies and methods using pattern for English, uses extracted sentimental patterns from Korean documents, and classifies polarities of these documents. In this paper, it also analyses the influence of the change of endings on performances of opinion classification.

• Journal of Intelligence and Information Systems
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• v.20 no.1
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• pp.133-148
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• 2014

Recently, with the advent of various information channels, the number of has continued to grow. The main cause of this phenomenon can be found in the significant increase of unstructured data, as the use of smart devices enables users to create data in the form of text, audio, images, and video. In various types of unstructured data, the user's opinion and a variety of information is clearly expressed in text data such as news, reports, papers, and various articles. Thus, active attempts have been made to create new value by analyzing these texts. The representative techniques used in text analysis are text mining and opinion mining. These share certain important characteristics; for example, they not only use text documents as input data, but also use many natural language processing techniques such as filtering and parsing. Therefore, opinion mining is usually recognized as a sub-concept of text mining, or, in many cases, the two terms are used interchangeably in the literature. Suppose that the purpose of a certain classification analysis is to predict a positive or negative opinion contained in some documents. If we focus on the classification process, the analysis can be regarded as a traditional text mining case. However, if we observe that the target of the analysis is a positive or negative opinion, the analysis can be regarded as a typical example of opinion mining. In other words, two methods (i.e., text mining and opinion mining) are available for opinion classification. Thus, in order to distinguish between the two, a precise definition of each method is needed. In this paper, we found that it is very difficult to distinguish between the two methods clearly with respect to the purpose of analysis and the type of results. We conclude that the most definitive criterion to distinguish text mining from opinion mining is whether an analysis utilizes any kind of sentiment lexicon. We first established two prediction models, one based on opinion mining and the other on text mining. Next, we compared the main processes used by the two prediction models. Finally, we compared their prediction accuracy. We then analyzed 2,000 movie reviews. The results revealed that the prediction model based on opinion mining showed higher average prediction accuracy compared to the text mining model. Moreover, in the lift chart generated by the opinion mining based model, the prediction accuracy for the documents with strong certainty was higher than that for the documents with weak certainty. Most of all, opinion mining has a meaningful advantage in that it can reduce learning time dramatically, because a sentiment lexicon generated once can be reused in a similar application domain. Additionally, the classification results can be clearly explained by using a sentiment lexicon. This study has two limitations. First, the results of the experiments cannot be generalized, mainly because the experiment is limited to a small number of movie reviews. Additionally, various parameters in the parsing and filtering steps of the text mining may have affected the accuracy of the prediction models. However, this research contributes a performance and comparison of text mining analysis and opinion mining analysis for opinion classification. In future research, a more precise evaluation of the two methods should be made through intensive experiments.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.12 no.5
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• pp.243-253
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• 2012

An opinion mining technique which was developed from document classification in area of data mining now becomes a common interest in domestic as well as international industries. The core of opinion mining is to decide precisely whether an opinion document is a positive or negative one. Although many related approaches have been previously proposed, a classification accuracy was not satisfiable enough to applying them in practical applications. A opinion documents written in Korean are not easy to determine a polarity automatically because they often include various and ungrammatical words in expressing subjective opinions. Proposed in this paper is a new approach of classification of opinion documents, which considers only a frequency of word patterns and excludes the grammatical factors as much as possible. In proposed method, we express a document into a bag of words and then apply a learning algorithm using a frequency of word patterns, and finally decide the polarity of the document using a score function. Additionally, we also present the experiment results for evaluating the accuracy of the proposed method.