• 제목/요약/키워드: Online survey

검색결과 3,057건 처리시간 0.028초

온·오프라인 환경에서 소비자 감정 반응의 추출 및 구조화: 혼합감정을 중심으로 (Structuralization of Consumer's Emotional Responses in Online and Offline Environments: Focusing on Mixed Emotions)

  • 이은경;전중옥
    • 아태비즈니스연구
    • /
    • 제13권2호
    • /
    • pp.197-207
    • /
    • 2022
  • Purpose - This study reestablished the concept of mixed emotions experienced in online and offline shopping environments, and structuralized emotional responses which manifest mixed emotions in each channel, and developed a method of measuring overall mixed emotions in consideration of the asymmetry of emotions. Design/methodology/approach - This study conducted a focus in-depth interview based on phenomenological research and exploratory preliminary survey using questionnaires. In addition, a survey was conducted as a quantitative survey. Findings - Qualitative and quantitative researches were conducted to derive major emotional responses items which manifest mixed emotions in online and offline shopping environments and determine differential emotional structure in each channel. As a result, it was confirmed that mixed emotions consisted of 5 factors in each channel and 21 emotional responses. In addition, a method of measuring overall mixed emotions considering the asymmetric of emotions was developed to prove the difference in behavioral responses. Research implications or Originality - This study is meaningful in that it helps companies efficiently manage and understand customer responses to their products by classifying and systemizing the emotional responses experienced by consumers in online and offline purchase and consumption situations according to the purchase environment.

Distribution of Knowledge through Online Learning and its Impact on the Intellectual Potential of PhD Students

  • Dana KANGALAKOVA;Aisulu DZHANEGIZOVA;Zaira T. SATPAYEVA;Kuralay NURGALIYEVA;Anel A. KIREYEVA
    • 유통과학연구
    • /
    • 제21권4호
    • /
    • pp.47-56
    • /
    • 2023
  • Purpose: the research aims to analyze the impact of the distribution of knowledge through online learning on the intellectual potential of PhD students and produce recommendations for policy to improve intellectual capacity. During the literature review, it was determined that a large number of studies examined the impact of online learning on the quality of education at different levels. Research design, data and methodology: the research methodology is based on subjective assessment and studying the students' opinions. The basis of the study was a comprehensive analysis of primary data obtained through a sociological survey of PhD students. 324 respondents from humanitarian, medical and natural faculties participated in the survey. Results: the study revealed that online learning helps increase students' intellectual potential. PhD students had a positive attitude towards the transition from traditional education to online learning. It should be noted that, according to the results, the most popular gadgets were laptops and smartphones, which were characterized by high mobility and ease of use. Based on the obtained results, recommendations were developed for the formation of online learning with a focus on increasing students' intellectual potential. Conclusions: based on the results of the assessment of educational and innovative potential, policy recommendations and further research in this area were proposed.

온라인 쇼핑몰 전환장벽의 선행요인 연구 (Study of previous Factors of Switching barrier at Online shop)

  • 박수민;유철우;최영찬
    • 농촌지도와개발
    • /
    • 제15권3호
    • /
    • pp.433-460
    • /
    • 2008
  • The objectives of this study were to figure out the relationships of factors, e-quality, interactivity, trust and switching barrier, to affect the online customers loyalty. Moreover, e-quality was considered because of the problem of ssability originated from the environment that a lot of information and products are given at online business. This study employs a survey method to empirically test the proposed research model. A survey questionnaire was developed and 100 responses were collected. The data were analyzed using PLS method, a structural equation modeling method. The results of the study indicate that e-quality, interactivity, and trust influence switching barrier and that the switching barrier affects virtual relationship, which has an positive effect on loyalty. This study provides valuable theoretical and practical perspectives that e-quality is the most influential factor on virtual relationship and that, of the three factors of switching barrier, the virtual relationship is the most effective one to prevent customers online from changing their main online shop for products.

  • PDF

Analysis of Differences in Academic Achievement based on the Level of Learner Questioning in an Online Inquiry Learning Environment

  • CHOI, Hyoseon;LEE, Sunghye;CHAE, Yoojung;PARK, Hyejin
    • Educational Technology International
    • /
    • 제19권1호
    • /
    • pp.93-122
    • /
    • 2018
  • It is crucial to understand the characteristics of learner questioning due to the effects it has on learning. This study focuses on the effects of middle school students questioning on their academic achievement in an online inquiry learning environment. A survey of 827 middle school students was conducted; the students took part in an online math and science program offered by a center for the gifted. Throughout the survey, learner questioning was analyzed, and its correlation with academic achievement was investigated. An analysis was based on questioning categories of a low- and high-level questions from previous studies. Through the survey, it was found that the number of learner questions asked in the online environment was small, but the number of low- and high-level questions were almost equal. Secondly, the higher the academic achievement level of the student, the higher the possibility they would ask either low- or high-level questions. Lastly the group of students in both low- and high-levels of questioning earned the highest average scores on formative evaluations and inquiry tasks. This indicates that regardless of the level of questions, the act of questioning itself is highly related to the academic achievement. However, in the case of advanced learning projects, the quality of questioning and high-level questioning affected the academic achievement of students. Based on these results, implications for the encouragement of learner questioning and support for asking high-level question are suggested.

일반의약품의 전자상거래에 대한 약사의 인식도 고찰 (Survey on Pharmacist's Awareness of E-commerce for Non-prescription Medicine)

  • 박영달;방준석;민영실;손의동
    • 한국임상약학회지
    • /
    • 제26권2호
    • /
    • pp.137-149
    • /
    • 2016
  • Objective: Online pharmacies were introduced in some countries such as United States of America or Canada. They can provide benefits to consumer because they can buy and take conveniently drugs without limitation of location or time. In Korea, online pharmacies are illegal and only pharmacists can sell drugs to consumers or patients. Therefore, we investigated the knowledge of online pharmacy and the possible problem in Korea to survey pharmacists. Methods: We developed questionnaire based on previous articles about online pharmacy and surveyed nation-wide pharmacists by mail or e-mail. The data was analyzed by SPSS and Microsoft Excel. P-values less than 0.05 were statistically significant. Results: 175 pharmacists involved in this study. About introduction of online pharmacies, 53.1% were opposition while 10.3% were approval and 36.6% were conditional. Although online pharmacies were introduced, 46.3% pharmacists do not have a plan to start online pharmacy. However, the approval and tends about starting online pharmacies were higher in younger pharmacists (20s, 30s) (p < 0.05). The criteria of permission about opening online pharmacies were 100% pharmacist license regardless of holding off-line pharmacy. 53.7% pharmacists responded education about taking medication is impossible. When online pharmacies are introduced, 65.1% pharmacists responded traditional pharmacies are affected negatively. Pharmacists concerned that the competition with large-sized distribution corporations, reduced reliance between pharmacists and patients, illegal transaction of counterfeit drugs, increased misuse of drugs. Conclusion: These results showed that Korea pharmacists have negative standard on online pharmacies. Therefore it is required to be more cautious before introducing online pharmacy and it need strict watching system and continuous education and study for safety after introducing online pharmacy.

The Influence of CEO's Scandal on Consumers' Product Purchase

  • CHOI, Ji-Eun
    • 산경연구논집
    • /
    • 제11권4호
    • /
    • pp.47-56
    • /
    • 2020
  • Purpose: This study aims to explore how consumers respond to the immoral actions of a CEO. More specifically, this research focuses on the moral reasoning processes used by consumers in order to maintain support for the CEO despite the immoral action. In addition, this research suggests that support for the CEO would improve product purchase intention. Research design, data, and methodology: To test the hypotheses presented, an online research company was hired and online survey was conducted with adult participants. Online research company sent an email to the potential subjects asking their participation in an online survey. Subjects were able to participate in the online survey by clicking a link to the survey. When the participants clicked the link, they were instructed to read a fictitious newspaper article on a CEO's immoral action. And then, they were asked to answer several questions online. Responses were obtained from 336 adults participants and data were analyzed using SPSS Hayes Macro for a moderation effect and AMOS for a structural equation model. Result: Moral reasoning processes were divided into moral decoupling and moral rationalization and analyzed to determine their influence on product purchase. Also in this study, we suggest the public self-consciousness of consumers as an antecedent of moral reasoning processes, and argue that consumers with high public self-consciousness are more likely to engage in moral decoupling than moral rationalization. Conclusions: Our results showed that moral decoupling and moral rationalization improved the consumer's perception of corporate ethicality, which increased product purchase intention. In addition, consumers with high public self-consciousness were more likely to engage in moral decoupling than in moral rationalization. In addition, this research suggested that severity of the scandal would moderate the impact of public self-consciousness on moral decoupling. However, this hypothesis was not supported statistically since most participants perceived the scandal to be a highly severe incident, that may lead to an insignificant interaction effect between severity of the scandal and public self-consciousness. This research expands the scope of available research on corporate ethics and consumer responses to negative information involving celebrities and provides practical implications for corporate crisis management.

온라인 설문조사 사용자 경험 연구 -구글과 네이버 폼을 중심으로- (A study on online survey user experience -Focused on Google and Naver form-)

  • 황보연;김승인
    • 디지털융복합연구
    • /
    • 제17권8호
    • /
    • pp.379-384
    • /
    • 2019
  • 본 연구는 온라인 설문조사 사용자 경험 연구이다. 온라인 설문조사의 활용과 발전을 위해 사용자 측면의 연구를 하는 것에 목적이 있다. 연구 방법으로는 네이버와 구글의 사용 경험이 없는 피험자 8명을 대상으로 사용자 경험에 영향을 미치는 요인을 태스크를 통한 수행 평가, 씽크얼라우드, 피터 모빌의 허니콤 모형을 이용한 설문, 심층 인터뷰를 통해 분석하였다. 연구 결과, 네이버는 유용성, 사용성, 매력성, 검색성이 높으며 구글은 접근성과 유연성이 우수하다는 것을 확인할 수 있었다. 특히 인터페이스 메뉴 카테고리의 재분류와 이동으로 사용성을 높이고 기능을 쉽게 찾기 위한 개선안이 필요하다는 시사점을 도출했다. 본 연구는 기존에 연구되지 않았던 온라인 설문조사 사용자 경험으로 사용성 개선의 방향을 예측하고 사용자 측면에 도움을 줄 수 있다. 본 연구를 바탕으로 추후 온라인 설문조사의 사용성이 개선되고, 다양한 관련 연구가 진행될 것을 기대한다.

온라인 경매에서 인지된 가격공정성을 매개로 한 입찰경쟁 강도 영향요인에 관한 연구 (An Investigation into Factors Influencing Competition Intensity in the Online Auction: A Mediating Role of Perceived Price Fairness)

  • 박상철;김종욱
    • Asia pacific journal of information systems
    • /
    • 제17권1호
    • /
    • pp.95-121
    • /
    • 2007
  • There are recently several studies of online auctions which have focused on exploring a bidder's bidding behavior in IS area. Those studies, however, have been limited to account for bidders' bidding behavior in the view of TAM and trust, not considering perceived price fairness and competition intensity. Although this view point seems reasonable in the online auction sites, few previous studies employing this perspective are found in the relevant literatures. Based on it, this study developed a comprehensive model based on trust and TAM in terms of perceived price fairness to explain competition intensity in the online auction sites. This study collected 269 survey responses from online bidders who have prior experiences with online auction sites. The survey data are used to empirically verify 11 research hypothesis by using LISREL. The results indicate that trust in websites, trust in sellers and perceived usefulness have significant impacts on perceived price fairness. Finally, perceived price fairness is strongly related to competition intensity in the online auction. This study ends with theoretical and managerial implications, as well as limitations and future research.

Are Online and Offline Delinquency Mutually Exclusive? Blurred Boundaries between Cyber Space and the Real-World

  • Ko, Nayoung;Hong, Myeonggi;Hwang, Jeeseon;Chang, Jeonghyeon;Hwang, EuiGab
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • 제15권8호
    • /
    • pp.3048-3067
    • /
    • 2021
  • This study examines the similarities and differences between the causes of juvenile delinquency in online and offline environments and in personal characteristics. The study utilizes data from the '2014 Survey on Juvenile Victimization in Korea'. The population of this survey is students attending middle and high schools across the country. While this paper is based on the Self-Control theory, opportunity factors based on the Routine Activity theory and the Situational Action theory are also applied. Results show that the causes of offline delinquency are low self-control, routine activity and frequent gaming and SNS use. The causes of online delinquency are high self-control, existence of communication with unknown persons and the spectrum of personal information online. The common element of offline and online delinquency was the presence of delinquent peers. These results show that while online and offline delinquency cannot be explained with the same methodology, at the same time they are not mutually exclusive.

A Study on the Health Changes of Students in Long-Term Online Classes due to COVID-19

  • Seon Ahr Cho;Hong Chul Chae;Jun Sik Min;Seong Jae Lee
    • International Journal of Advanced Culture Technology
    • /
    • 제11권3호
    • /
    • pp.18-25
    • /
    • 2023
  • The COVID-19 pandemic has had a significant impact on the educational landscape for students across the globe, leading to a shift towards long-term online learning. This study aims to examine the changes in the health status of college and university students before and after the transition to online classes. We conducted a survey questionnaire among 200 students enrolled at K University in Gangwon-do, including participants from both the Department of Visual Optics and the Department of Physical Therapy. The survey employed a 5-point Likert scale to evaluate a range of health-related factors, including physical and mental well-being, alterations in lifestyle, and academic performance. Both male and female students experienced a decline in physical strength and exercise during the online class period, while mental health and overall happiness showed improvement, particularly among female students. Notable shifts in lifestyle emerged, including an increased usage of electronic devices and enhanced familial connections. The study also shed light on intriguing trends related to academic accomplishments and adherence to official quarantine guidelines. In sum, the findings of this study offer valuable foundational information for the maintenance of students' well-being during online learning, as well as the development of effective strategies for online education in future academic settings.