• 제목/요약/키워드: Online quality

검색결과 1,344건 처리시간 0.027초

초등 과학 온라인 수업 운영에 대한 교사들의 인식과 운영실태 (Survey on Teachers' Perception and Operational State for Elementary Science Online Remote Classes)

  • 김혜란;최선영
    • 한국초등과학교육학회지:초등과학교육
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    • 제39권4호
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    • pp.522-532
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    • 2020
  • The aims of this study were to do a survey on teachers' perception and operational state for elementary science online remote classes and suggest ways to improve the elementary science online remote classes. The survey was based on responses from 100 teachers who have taught elementary science online remote classes for the first semester of 2020 for COVID-19. The questionnaire used in this study consisted of four parts: general informations of participants, the operation status of elementary science online remote classes, teachers' perceptions on the operation of elementary science online remote classes, ways to improve elementary science online remote classes. As a result of this study, elementary teachers taught elementary science online remote classes on the main use of content utilization type. And they had a difficulty in conducting elementary science online remote classes because of lack of contents, absence of elementary science online remote classes teaching methods, learner management and heavy workload. Therefore, to improve elementary science online remote classes the Ministry of Education and regional offices of education have to develop and provide high-quality contents reflect the characteristics of elementary science subjects, introduce a rent-an-experiment equipment system, and build a science class platform providing frequent real-time interaction between teacher and student.

Comparison on the High School Girls' Purchasing Pattern of Fashion Products at Online and Offline Markets

  • Min, Hye-Kyung;Hwang, Choon-Sup
    • 패션비즈니스
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    • 제12권6호
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    • pp.124-137
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    • 2008
  • The present study was implemented to understand high school girls' buying patterns of fashion products at online and offline shopping malls; and to obtain the information needed for the development of online and offline mall marketing strategies that are differentiated from each other. The study was conducted through a descriptive survey method using questionnaires. The sample consisted of 242 girls from four high schools located in Seoul. Descriptive statistics, cross-tabulation and a paired t-test were used for the analysis of the data. Results are as follows: First, most of the high school girls (82.2%) had experience of purchasing fashion products at online shopping malls. And, those who have purchasing experience at online shopping malls, compared to those who do not have such purchasing experience, showed a higher purchasing intension at online shopping malls. Second, both the degree of pre-purchase searching and ongoing searching was higher in online shopping than in offline shopping. Third, the quality of material, place produced, brand name, and store atmosphere/type were considered more in offline shopping than in online shopping. Shopping convenience and information service about the products were considered more in online shopping than in offline shopping. Fourth, the purchasing frequency of underwear and hair accessaries was higher at offline stores than online shopping malls, but the purchasing frequency of bags was higher in online stores than offline stores. When the differences between the purchasing patterns at online shopping malls and offline stores are considered carefully, marketing activities would be more effective.

치기공과 학생의 대면과 비대면 수업의 인식 및 만족도 (Perception and satisfaction of in-person and online classes for dental technology students)

  • 이선경
    • 대한치과기공학회지
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    • 제43권3호
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    • pp.132-137
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    • 2021
  • Purpose: To study the perception and satisfaction of in-person and online classes for dental technology students. Methods: A total of 420 questionnaires were distributed to dental technology students between June 1 and June 30, 2021. Of these, 225 questionnaires were assessed using frequency analysis, one-way analysis of variance, Pearson's Chi-squared test, and independent t-tests via IBM SPSS Statistics ver. 22.0 (IBM). Results: For theory subjects, satisfaction was higher for online classes than in-person classes (p=0.001). For practical subjects, satisfaction was higher for in-person classes than online classes (p=0.002). Both the learning effect and motivation for learning were higher for in-person classes than online classes (p=0.001). Conclusion: When in-person and online classes become coexistent, there should be educational guidelines for improving the quality and effectiveness of learning in these different contexts.

Domestic Tourists' Perception of Hotel Websites in Thailand

  • Chitlada Pinthong;Sunny Sun;Huiyue Ye;Rob Law
    • Journal of Smart Tourism
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    • 제3권4호
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    • pp.5-15
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    • 2023
  • With the growing trend of online global market, customers have further technological capabilities in searching for information and online shopping on the Internet. In addition, electronic word-of-mouth (eWOM) is a significant factor that influences customer purchase intention. However, the perspective of online users on hotel websites is still in its infancy, especially in various cultural contexts. The current study examined a theoretical framework of hotel websites to understand how online users perceive the importance of hotel websites with regard to influencing purchase intention, within the content of Thai online users through an online questionnaire survey. Findings show that usability positively influences online Thai users' satisfaction. Moreover, eWOM has a significant positive influence on satisfaction, but eWOM has an indirect effect on the intention to purchase. Practical implications are further discussed.

전자상거래 분쟁해결을 위한 온라인 ADR 모델구축에 관한 연구 (A Proposal for the Online ADR Model Building on Electronic Commerce Dispute Resolution)

  • 김선광
    • 통상정보연구
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    • 제8권2호
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    • pp.101-117
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    • 2006
  • "Online Alternative Dispute Resolution" can refer to the use of online methods of dispute resolution to resolve disputes arising either online or offline. The range of disputes covered by online ADR has been broad : from family law to internet domain name disputes : from small transaction to insurance disputes. Online and offline consumer disputes have been a major focus of online ADR sites. This article propsed that the mediator should explain the process and the mediator's role so as to forestall misunderstanding on that score. And mediators should consider including in either usual mediation agreements additional provisions applicable to communications by email. Online ADR sites should be designed 1) to provide a simple, easily understandable process, 2) to provide detailed information on process, cost and speed, 3) to enable users to move between online and offline processes, 4) to have authentication processes for parties and documents, 5) to have automatic translation system for language barriers. And Government should play an important role in assisting people to adapt technically and emotionally to new technology through information, training and ongoing support. The days of live online television-quality videoconferencing have not yet arrived. Until then, we must hone our skills with the written word.

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온라인 토론 커뮤니티에서의 익명성과 개인 및 집단 정체성, 토론의 질 간의 영향 연구 (The Relationship between Anonymity, Personal and Group Identities, and Discussion Quality in Online Discussion Communities)

  • 이애리
    • 경영정보학연구
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    • 제21권3호
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    • pp.63-86
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    • 2019
  • 정보통신기술(ICT) 사용이 사회생활 깊숙이 융화됨에 따라, 온라인 커뮤니티와 같은 새로운 유형의 사회집단형태가 출현하였다. 온라인 커뮤니티는 시공간을 초월한 많은 사람들이 함께 참여하고 공헌함으로써 집합적 지식이 생성되고 분배될 수 있도록 한다. 대게 온라인 커뮤니티에서는 익명성을 제공하는데, 익명성은 여러 가지 사회적 제약을 가지고 있는 사람들의 적극적인 사회적 참여를 가능케 하여 다양한 의사표현과 보다 많은 이들의 참여 활동 증가 등의 긍정적인 역할을 할 수 있다. 그러나 익명성은 개인의 실제 정체성을 파악할 수 없는 상태를 제공하므로, 이를 악용하여 심각한 사회적 병리현상을 초래하기도 한다. 이에 따라 최근 익명성이 제공되는 온라인 커뮤니티에서 사람들의 행위에 근본적으로 영향을 주는 것은 무엇이며, 사람들의 행위가 어떻게 통제되는가에 대한 연구의 필요성이 증가하고 있다. 본 연구는 익명성 환경에서 인간의 행위를 통제하는 주요 요인으로 사람의 정체성에 주목하고, 정체성에 대한 이론을 종합적으로 검토하여 연구 모델을 설정하였다. 본 연구에서는 자아를 형성하는 다양한 측면인 사회적 집단 정체성과 개인 정체성(공적 자아의식, 사적 자아의식)을 전체적으로 살펴봄으로써 익명성이 보장된 온라인 환경에서 인간의 행위 통제에 영향을 주는 요인과 그 결과를 온라인 토론 커뮤니티를 중심으로 분석하였다. 특히 건전한 온라인 커뮤니티 토론 운영을 위해서는, 참여 멤버들이 커뮤니티에서 형성된 집단 규범을 준수하고, 적극적으로 참여하도록 동기가 부여되어, 결과적으로 양질의 토론의 장이 펼쳐질 수 있도록 하는 것이 매우 중요하다. 이에 대해 본 연구는 사회적/기술적 익명성과 다양한 정체성 측면, 내적 참여 동기부여 정도, 집단 규범 준수, 그리고 온라인 토론의 질이 어떠한 인과관계가 있는지 실증적으로 검증하였다. 또한 익명성 수준별, 커뮤니티의 토론 주제별, 남녀별, 연령대별, 커뮤니티 가입기간별 그룹 간 차이점을 분석하였다. 본 연구를 통해, 물리적인 대면 조직이 아닌 가상의 온라인 커뮤니티 상에서 사람들의 행동 통제에 대한 영향 요인과 결과적 현상을 분석함으로써, 온라인 커뮤니티 운영 전략과 양질의 인터넷 토론 문화 정립에 관한 이론적, 실무적 시사점을 제시할 수 있다.

성폭력피해자를 돕기 위한 온라인 기반 외상-초점 인지행동치료 교육프로그램에 대한 소개 (Introduction to Online Based Trauma-Focused Cognitive Behavioral Therapy Education Program for Helping Sexually Abused People)

  • 조영성;송지연;이준영
    • 대한불안의학회지
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    • 제12권2호
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    • pp.79-85
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    • 2016
  • Sexually abused victims suffer not only physical damage, but they may also experience an array of additional problems ranging from acute fear, depressed mood, anxiety, shame, or insomnia to long-term psychiatric disorders. Trauma Focused Cognitive Behavioral Therapy (TF-CBT) is known to have excellent therapeutic effects for trauma victims including victims of sexual violence. CBT treatment includes stress immunity training, relaxation training, and acceptance and commitment therapy. In foreign countries TF-CBT is carried out online in order to increase the therapeutic accessibility for the victim and improve the quality of the interview for the therapists. As a result, those victims who have difficulties in requesting external help, who live in remote areas, or who have limited time may now have access to the service and benefit from the online education programs. A website providing an online based TF-CBT program was initiated in Korea also. Through the website, victims and their guardians may obtain therapeutic information without the need for face-to-face meetings with therapists. Our goal is to create a system with this website which will provide therapeutic assistance to sexual violence victims and improve the quality of the counseling provided by the therapist.

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An Empirical Study of Customers' Satisfaction and Repurchase Intention on Online Shopping in Vietnam

  • NGUYEN, Lan;NGUYEN, Thu Ha;TAN, Thi Khanh Phuong
    • The Journal of Asian Finance, Economics and Business
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    • 제8권1호
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    • pp.971-983
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    • 2021
  • This study aims to examine the factors that affect customer satisfaction and repurchase intention of online shoppers in Vietnam. We used the anklet method to collect information by sending the online questionnaire to Vietnamese people via social media like Facebook, Zalo, and instructed participants to fill out the survey. This study collected data randomly from 597 Vietnamese individuals who have experienced online shopping. Applying both qualitative and quantitative methods, we investigated the impacts of factors (responsiveness, trust, convenience, delivery, information quality and perceived website usability) on customer satisfaction and repurchase intention. The results revealed that: (1) Information quality, delivery, convenience, and perceived website usability have the most significant impacts on customer satisfaction and intention, (2) Trust moderately affects satisfaction and repurchase intention, (3) Responsiveness has no significant influence on repurchase intention and (4) Control variables, included gender and marital status also impacted satisfaction and repurchase intention because the study found that male customers are more satisfied than female customers and single people tend to repurchase at familiar websites more than the other people. The findings suggested that six mentioned factors have different levels of impacts on customer satisfaction and repurchase intention; moreover, the demographic factors also affect satisfaction and intention to repurchase.

온라인 광고소구 유형과 자기 검색도의 상호작용 효과 연구 (The Interaction Effects of Online Advertising Types and Self-Monitoring)

  • 한상필
    • 디지털융복합연구
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    • 제16권5호
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    • pp.207-211
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    • 2018
  • 본 연구는 온라인 광고유형 (제품광고와 이미지광고)의 효과에 조절변인으로 영향을 미치는 자기 검색도의 역할을 검증하기 위한 목적으로 실시되었다. 수도권 소재 160명의 대학생을 대상으로 $2{\times}2$ 요인설계로 실험이 실시되었다. 자기 검색도가 낮은 집단은 이미지를 강조하는 온라인 광고 보다는 제품의 특성을 강조하는 온라인 광고에 더 긍정적인 반면에, 자기 검색도가 높은 집단은 제품의 특성을 강조하는 온라인 광고 보다는 이미지를 강조하는 온라인 광고에 더 긍정적으로 반응할 것이라는 가설을 세우고 연구가 진행되었다. 연구결과, 텔레비전과 신문과 같은 전통광고를 대상으로 한 연구결과에서와 마찬가지로 온라인 광고에서도 가설이 검증되었다. 연구결과를 바탕으로 온라인광고 크리에이티브 전략과 효과를 제고할 수 있는 이론적 논의와 실무적 함의를 논의하였다.

O2O(Online-to-Offline) 환경에서 서비스 품질요인이 소비자의 태도에 미치는 영향 (The Impact of Service Quality on Consumer's Attitude in O2O Context)

  • 문윤지;최훈;정혜진;김재경
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2015년도 춘계학술대회
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    • pp.455-456
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    • 2015
  • O2O(Online-to-Offline) 환경에서 기업은 온라인을 통해 고객을 유치하고 결제를 유도한 후 제품을 수령할 때에는 다시 오프라인으로 유도하는 마케팅방식을 취함으로써 온라인과 오프라인이라는 두 개의 채널을 통합하여 시너지 효과를 창출하고자 한다. 이러한 온라인과 오프라인이 공존하는 O2O 환경에서는 공급자가 제공하는 제품 및 서비스의 품질에 대한 소비자의 인지가 기존 온라인이나 오프라인 환경과는 다를 수밖에 없다. 이에 본 연구에서는 O2O 환경에서 소비를 경험한 고객을 대상으로 설문조사를 실시하여 O2O 환경 구매를 통해 인지한 서비스 품질요인이 소비자의 공급자에 대한 신뢰 및 태도에 미치는 영향효과를 검증하고자 한다.

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