• Title/Summary/Keyword: Online Support System

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A Study on Performance Analysis of the Small and Medium Business Support Project - Focusing on Small and Medium Enterprises in Incheon - (중소기업지원 사업의 성과분석에 관한 연구 - 인천지역 중소기업을 중심으로 -)

  • Lee, Choon-seop;Nam, Ho-ki;Yoo, Woo-sik
    • Journal of the Korea Safety Management & Science
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    • v.19 no.1
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    • pp.123-129
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    • 2017
  • This study aims to analyze the performance of the beneficiaries of the SMEs(Small and Medium Enterprises) support project that has been handled online on the 'BizOK System', which is the integrated support system for SMEs in Incheon, by comparing before and after receiving support. Various performance indicators can be used, but this study used the rate of increase in sales, exports and employed manpower collected by the 'BizOK System'. Moreover, to analyze the trend of business performance by corporate feature, this study grouped the businesses into 7 categories including sales, business history, number of employees and capital. The results of this study are expected to be used in drawing implications for business support policies by utilizing them as basic data for enhancing efficiency of the support project and establishing corporate policies.

Development Problems and Countermeasures of Rural E-Commerce Logistics in the Context of Big Data and Internet of Things

  • Xianfeng Zhu
    • Journal of Information Processing Systems
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    • v.19 no.2
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    • pp.267-274
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    • 2023
  • As the Internet has expanded and the continuous expansion of online shopping in China, many rural areas also have sales outlets. Due to the impact of economic conditions, rural locations have inadequate e-commerce logistical infrastructure, the number of outlets is small, and each other is in a decentralized state. For various reasons, the advancement of rural e-commerce logistics lags far behind that in urban areas. As the Internet of Things with big data grow in popularity, we can create and enhance the assurance system for the booming ecommerce in rural areas by building the support system of rural online shopping platform, and strengthening the joint distribution of logistics terminals based on data mining, so as to encourage the quick and healthy growth of rural online shopping.

The Effect of Review Behavior on the Reviewer's Valence in Online Retailing

  • Oh, Yun-Kyung
    • Journal of Distribution Science
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    • v.15 no.10
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    • pp.41-50
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    • 2017
  • Purpose - Online product review has become a crucial part of the online retailer's market performance for a wide range of products. This research aims to investigate how an individual reviewer's review frequency and timing affect her/his average attitude toward products. Research design, data, and methodology - To conduct reviewer-level analysis, this study uses 42,172 posted online review messages generated by 6,941 identified reviewers for 59 movies released in the South Korea from July 2015 to December 2015. This study adopts Tobit model specification to take into account the censored nature and the selection bias arising from the nature of J-shaped distribution of movie rating. Results - Our estimation results support that the negative impact of review frequency and timing on valence. Furthermore, review timing has an inverted-U relationship with the user's average valence and enhance the negative effect of review frequency. Conclusions - This study contributes to the growing literature on the understanding how eWOM is generated at the individual consumer level. On the basis of the main empirical findings, this study provides insights into building a recommendation system in online retail store based on the consumer's review history data - frequency, timing, and valence.

Design and Implementation of a Concentration-based Review Support Tool for Real-time Online Class Participants (실시간 온라인 수업 수강자들의 집중력 기반 복습 지원 도구의 설계 및 구현)

  • Tae-Hwan Kim;Dae-Soo Cho;Seung-Min Park
    • The Journal of the Korea institute of electronic communication sciences
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    • v.18 no.3
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    • pp.521-526
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    • 2023
  • Due to the recent pandemic, most educational systems are being conducted through online classes. Unlike face-to-face classes, it is even more difficult for learners to maintain concentration, and evaluating the learners' attitude toward the class is also challenging. In this paper, we proposed a real-time concentration-based review support system for learners in real-time video lectures that can be used in online classes. This system measured the learner's face, pupils, and user activity in real-time using the equipment used in the existing video system, and delivers real-time concentration measurement values to the instructor in various forms. At the same time, if the concentration measurement value falls below a certain level, the system alerted the learner and records the timestamp of the lecture. By using this system, instructors can evaluate the learners' participation in the class in real-time and help to improve their class abilities.

Analysis of Member Information Collection in the National Level of Lifelong Education Information System (국가 수준 평생교육 정보시스템의 회원 정보 수집 현황 분석)

  • Beom, Sangyoon;Jeong, Youngsik
    • 한국정보교육학회:학술대회논문집
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    • 2021.08a
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    • pp.247-252
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    • 2021
  • The quality growth of online education triggered by remote education platforms such as Coursera and edX has increased the demand for lifelong education through online platforms. In response, South Korea has also created various lifelong education support systems and sites in government agencies and local governments. Each support system and web sites created its own member information collection system. The systematic collection and utilization of learners' information requires an integrated member management system of each system. Therefore, the current status of member information collection of state-level lifelong education support systems was analyzed. Based on this, it distinguishes between member information that systems collect in common and information that they collect separately. It will help to bridge the items underlying the integrated membership framework.

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u-COEX : A collaborative supply platform based on EPCglobal network (u-COEX : EPCglobal network 기반의 협업형 통합주문관리 플랫폼)

  • Choi, Sung-Deok;Sohn, Yoon-Hwan;Kim, Cheong-Ghil
    • Journal of The Institute of Information and Telecommunication Facilities Engineering
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    • v.10 no.4
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    • pp.148-154
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    • 2011
  • This paper presents u-COEX, Ubiquitous-Collaborative Online shopping EXecution system, for small- and mediam- sized business enterprises, based on EPCglobal network. The system is taking advantage of RFID technology promises to optimize the critical processes in the Supply Chain Management. The system consists of five major functions: integrated order management, realtime monitoring and analysis system of sales and inventory, decision support system, integrating with EPCglobal and RFID technology, and u-catalog feature. The prototype implementation was developed for mass electronic market complex and the result revealed the feasibility to be applicable to real market.

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Suggestion on Modified Models of Service Blueprint for Product-Service System (제품-서비스 시스템을 위한 서비스블루프린트 수정모형의 제안)

  • Lee, Eun Sol;Yeoun, Myeong Heum
    • Design Convergence Study
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    • v.16 no.3
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    • pp.69-84
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    • 2017
  • Service blueprint is used to show the interaction between each service element at a glance and to understand the flow of the whole service centering on the customer at the stage of proposing a new service system. It was proposed in the 1980s before online business was developed. However, current services are changing in a way that provides various forms and channels, and the service blueprint seems to be not enough. To reflect this problem consciousness, we selected PSS among diversified service business models and propose a service blueprint type optimized for each business. After collecting 137 PSS cases to be used in the research, we made a business matrix and classified the cases and selected two representative cases to conduct two experiments. As a result, six types of service blueprint corresponding to the matrix could be derived: online service type, online remote support type, self rental type, online order type, traditional type, and offline support type. The validity of the proposed types of service blueprint was verified to confirm the suitability of those types.

Audit Method for Personal Information Protection in On-line Games (온라인게임에서 개인정보보호 감리 모형)

  • Kim, Hee-Wan;Shin, Joong-Won;Kim, Dong-Soo
    • Journal of Digital Convergence
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    • v.10 no.3
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    • pp.23-37
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    • 2012
  • Illegal game players' hacking and propagation of malignant code in online game exposes privacy of online game customers. So, online game companies have to support the standardized systems and operations of customers' privacies. Since online game companies implement authentication of information protection, which focuses on assets or physical, systemic security, they need a more professional system that is related to protection of individual privacy. We analyzed the individual information protection system, which includes ISO27001, ISMS of KISA, GMITS, ePrivacy, online game privacy protection guide, and BS10012. Using the suggested systems, we proposed the systemic tools that measure the level of individual information protection, which includes process and check items of each phase.

Object Tracking Based on Exactly Reweighted Online Total-Error-Rate Minimization (정확히 재가중되는 온라인 전체 에러율 최소화 기반의 객체 추적)

  • JANG, Se-In;PARK, Choong-Shik
    • Journal of Intelligence and Information Systems
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    • v.25 no.4
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    • pp.53-65
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    • 2019
  • Object tracking is one of important steps to achieve video-based surveillance systems. Object tracking is considered as an essential task similar to object detection and recognition. In order to perform object tracking, various machine learning methods (e.g., least-squares, perceptron and support vector machine) can be applied for different designs of tracking systems. In general, generative methods (e.g., principal component analysis) were utilized due to its simplicity and effectiveness. However, the generative methods were only focused on modeling the target object. Due to this limitation, discriminative methods (e.g., binary classification) were adopted to distinguish the target object and the background. Among the machine learning methods for binary classification, total error rate minimization can be used as one of successful machine learning methods for binary classification. The total error rate minimization can achieve a global minimum due to a quadratic approximation to a step function while other methods (e.g., support vector machine) seek local minima using nonlinear functions (e.g., hinge loss function). Due to this quadratic approximation, the total error rate minimization could obtain appropriate properties in solving optimization problems for binary classification. However, this total error rate minimization was based on a batch mode setting. The batch mode setting can be limited to several applications under offline learning. Due to limited computing resources, offline learning could not handle large scale data sets. Compared to offline learning, online learning can update its solution without storing all training samples in learning process. Due to increment of large scale data sets, online learning becomes one of essential properties for various applications. Since object tracking needs to handle data samples in real time, online learning based total error rate minimization methods are necessary to efficiently address object tracking problems. Due to the need of the online learning, an online learning based total error rate minimization method was developed. However, an approximately reweighted technique was developed. Although the approximation technique is utilized, this online version of the total error rate minimization could achieve good performances in biometric applications. However, this method is assumed that the total error rate minimization can be asymptotically achieved when only the number of training samples is infinite. Although there is the assumption to achieve the total error rate minimization, the approximation issue can continuously accumulate learning errors according to increment of training samples. Due to this reason, the approximated online learning solution can then lead a wrong solution. The wrong solution can make significant errors when it is applied to surveillance systems. In this paper, we propose an exactly reweighted technique to recursively update the solution of the total error rate minimization in online learning manner. Compared to the approximately reweighted online total error rate minimization, an exactly reweighted online total error rate minimization is achieved. The proposed exact online learning method based on the total error rate minimization is then applied to object tracking problems. In our object tracking system, particle filtering is adopted. In particle filtering, our observation model is consisted of both generative and discriminative methods to leverage the advantages between generative and discriminative properties. In our experiments, our proposed object tracking system achieves promising performances on 8 public video sequences over competing object tracking systems. The paired t-test is also reported to evaluate its quality of the results. Our proposed online learning method can be extended under the deep learning architecture which can cover the shallow and deep networks. Moreover, online learning methods, that need the exact reweighting process, can use our proposed reweighting technique. In addition to object tracking, the proposed online learning method can be easily applied to object detection and recognition. Therefore, our proposed methods can contribute to online learning community and object tracking, detection and recognition communities.

Support vector machines for big data analysis (빅 데이터 분석을 위한 지지벡터기계)

  • Choi, Hosik;Park, Hye Won;Park, Changyi
    • Journal of the Korean Data and Information Science Society
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    • v.24 no.5
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    • pp.989-998
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    • 2013
  • We cannot analyze big data, which attracts recent attentions in industry and academy, by batch processing algorithms developed in data mining because big data, by definition, cannot be uploaded and processed in the memory of a single system. So an imminent issue is to develop various leaning algorithms so that they can be applied to big data. In this paper, we review various algorithms for support vector machines in the literature. Particularly, we introduce online type and parallel processing algorithms that are expected to be useful in big data classifications and compare the strengths, the weaknesses and the performances of those algorithms through simulations for linear classification.