• Title/Summary/Keyword: Office Automation

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Research on the Effect of Perceived Characteristics of RPA on Intention of Adoption (RPA의 지각된 특성이 수용의도에 미치는 영향에 대한 연구)

  • Song, Sun Jung;Lee, Hyoung-Yong
    • Knowledge Management Research
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    • v.22 no.4
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    • pp.283-301
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    • 2021
  • RPA (Robotic Process Automation) technology has recently been spotlighted to preemptively respond to the 4th industrial revolution without spending a lot of time and money to improve various existing business and IT processes. In this study, variables affecting intention to use RPA technology were representatively identified into three positive factors and three negative factors, and the causal relationship between the effects of these variables on actual RPA acceptance intention was examined. After conducting an email survey for general office workers, structural equation analysis (SEM) was performed using SPSS 27.0 and SmartPLS 3.3.5. The second order factor of a positive perception consisting of security, accuracy, and efficiency, and the second order factor of a negative perception consisting of job security, execution error, and fear of introduction failure. The positive perception affected the intention to use RPA through perceived usefulness and perceived ease. It was confirmed that the negative perception has a mediating effect on the intention to use RPA through acceptance conflict. In addition, it was confirmed that the presence or absence of experience in using RPA interacts with perceived ease and has a moderating effect on intention to use RPA. It can be said that there is practical and theoretical implications from the point of view of knowledge management in that it allows companies to recognize and respond to which factors are important from the point of view of companies that want to use RPA.

A Study on the Effects of Perceived Risk Factors of RPA on Acceptance Conflict and Acceptance Intention: RPA Experience, Gender, and ICT Industry as Control Variables (RPA의 지각된 위험요인이 수용갈등 및 수용의도에 미치는 영향: RPA경험, 성별, ICT업종을 통제변수로)

  • Song, Sun-Jung;You, Yen-Yoo;Kim, Sang-Bong
    • Journal of Industrial Convergence
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    • v.20 no.10
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    • pp.137-146
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    • 2022
  • The use of RPA (Robotic Process Automation) has been recently reviewed in various industries, but it seems that it is not being applied to companies faster than ever expected. In this study, three perceived risk factors affecting the acceptance conflict and acceptance intention of RPA technology were proposed and the effects of RPA on acceptance conflict and acceptance intention were investigated using RPA experienced people, gender and ICT industries as control variables. For the research, online survey was conducted targeting office workers and analyzed the results by using SPSS 22.0 and AMOS 22.0. As a result, it was found that among the three perceived risk factors, concern about introduction failure, employment insecurity, and execution errors, employment insecurity and execution errors did not affect the acceptance conflict and acceptance intention of RPA. This research shows that concerns over the introduction failure affected the acceptance conflict and acceptance intention. In addition, the acceptance conflict was judged as a factor of the mediation effect of the acceptance intention. From the perspective of companies that want to apply RPA, the theoretical and practical implications of business management are meaningful in that they can identify and respond to particularly important factors among perceived risks.

The Meaning and Usefulness of Simulation Method for Business Process Reengineering -Focused on the Korean Supreme Court BPR Project (1994-2003)-

  • Hong, Sung-wan;Roh, Tae-hoon;Kang, Sung-min;Lee, Jung-woo;Kang, Ga-na
    • Proceedings of the Korea Society for Simulation Conference
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    • 2001.10a
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    • pp.170-202
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    • 2001
  • Simulation is used to reduce a risk involved in the new project and decision-making in an organization and to save cost and time by forecasting different situations. The objectives of this research are to acknowledge the need of simulation through the real life sample and to encourage the use of the simulation method in the future consulting project by continuously making the necessary improvements. This research analyzed the effectiveness of the simulation based on the sample use of simulation method in 1994 and 1997 for the BPR project of certification issuance process at the Supreme Court. In order to evaluate the value of the proposed simulation model, we examined the gap, which existed between the simulation result and the operational data collected by visiting the actual sites where AROS (Automated Registry Office System: automation system developed by LG-EDS Systems) is being utilized. We also identified the causes for the existing gap. According to the analysis result, (1) the gap came from the status change of thinking that the concentration of certification issuance request has eased after the computerization, (2) the gap existed in the operational process because they failed to consider the situational factors of each registry office in the simulation model, and (3) lastly the gap came from the difficulty of formulating the mathematical model for predicting the complex and diverse behavior pattern of individuals requesting the certification issuance. In order to narrow the existing gaps, we made a proposal to improve the certification issuance process where software of certification issuance vending machine was upgraded in order to help the people to use the service conveniently, more part time workers were hared when there was a overload of certification issuance request, and the quality of the certification Issuance vending machine is improved, In this research, we examined an efficient way of resource allocation based on the simulation conducted in 1994 and 1997. By reflecting changes since the simulation of 1994 and allocating the clerk and machine based on the predicted results of the simulation, we maximized the efficiency of the certification issuance process. In conclusion, this research examined the future usability of simulation method based on the analysis result and identified the key issues to consider when using the simulation method in the future consulting project.

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Expanded Workflow Development for OSINT(Open Source Intelligence)-based Profiling with Timeline (공개정보 기반 타임라인 프로파일링을 위한 확장된 워크플로우 개발)

  • Kwon, Heewon;Jin, Seoyoung;Sim, Minsun;Kwon, Hyemin;Lee, Insoo;Lee, Seunghoon;Kim, Myuhngjoo
    • Journal of Digital Convergence
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    • v.19 no.3
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    • pp.187-194
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    • 2021
  • OSINT(Open Source Intelligence), rapidly increasing on the surface web in various forms, can also be used for criminal investigations by using profiling. This technique has become quite common in foreign investigative agencies such as the United States. On the other hand, in Korea, it is not used a lot, and there is a large deviation in the quantity and quality of information acquired according to the experience and knowledge level of investigator. Unlike Bazzell's most well-known model, we designed a Korean-style OSINT-based profiling technique that considers the Korean web environment and provides timeline information, focusing on the improved workflow. The database schema to improve the efficiency of profiling is also presented. Using this, we can obtain search results that guarantee a certain level of quantity and quality. And it can also be used as a standard training course. To increase the effectiveness and efficiency of criminal investigations using this technique, it is necessary to strengthen the legal basis and to introduce automation technologies.

Automated Optimum Design Program for Steel Box Girder Bridges (강상자형교의 자동화 최적설계 프로그램)

  • Cho, Hyo-Nam;Chung, Jee-Sung;Min, Dae-Hong
    • Journal of Korean Society of Steel Construction
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    • v.12 no.5 s.48
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    • pp.475-485
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    • 2000
  • In this study, an automated optimum design program for steel box girder bridges has been developed for the optimum design of composite steel box girder bridges. The design constraints required for the optimum design of steel box girder bridges are based on the Korean standard bridge specification. Considering characteristics of steel box girder bridges, several approximation techniques, such as artificial constraint deletion, variable linking and stress reanalysis technique etc. are also introduced to enhance the efficiency of optimization. The developed program is mainly composed of major sub-system modules including structural analysis module using commercial structural analysis program such as RM-SPACEFRAME, optimum design module, pre-process module for friendly user input, and post-processor module for office automation. In addition, in order to demonstrate the efficiency and applicability of the developed optimum design program for steel box girder bridges, a few numerical examples are applied. Based on the results of the application, it may be stated that the automatic optimum design program developed in this study can be a prototype model for the developement of optimum design program for other type of bridge.

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Development of robot system for production line automation (생산라인 자동화를 위한 로봇 시스템 개발)

  • Mim, Byeong-Ro;Kim, Duck-Ki;Jun, Yoo-Hea;Jung, Jun-Hee;Lee, Hwen;Yoo, Su-Ho;Cha, San-Lee;Lee, Dae-Weon;OH, Se-Bu
    • Proceedings of the Korean Society for Agricultural Machinery Conference
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    • 2017.04a
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    • pp.149-149
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    • 2017
  • 본 논문은 생산라인 자동화를 위한 로봇으로 제조업 시장 확대에 가장 큰 걸림돌이 되는 가격 경쟁력 및 인력난 해소를 위해 설계하였으며 다양한 소재에 대응하기 위해 그리퍼를 교체하여 적용이 되도록 하였다. 자동화를 위한 로봇은 소재의 내외경 가공 및 검사까지 모든 공정이 일괄적으로 이루어 져야하며 LCD 모니터에 생산수량 및 불량률 등의 정보를 실시간으로 나타내어 효율적인 생산계획을 수립할 수 있도록 하였다. 생산라인 자동화를 위해 로봇의 설계는 Auto CAD를 이용하였다. 부품의 가공은 CNC에 적용하기 위해 자동공급장치를 설계하였다. 가공이 완료된 후 측정한 값을 LCD모니터를 통하여 작업자가 알아볼 수 있게 나타냈다. 외경 1은 40.405, 외경2는 32.201, 내경 1은 23.346, 내경 2는 34.302로 나타났다. 측정결과 불량 측정을 위해 측정부의 결과 값이 나타나며 불량이 발생하면 그래프를 이용하여 어떤 부위에서 발생했는지를 알 수 있도록 하였다. 또한 결과 값은 자동으로 저장되도록 하였다. 생산라인 자동화를 위해 100EA를 측정한 결과 외경 1은 40.40438, 외경2는 32.20164, 내경 1은 23.34830 내경 2는 34.30033의 평균값을 나타냈다. 측정값의 검증은 하이트게이지로 측정한 결과 0.003 이내의 결과를 나타냈다. 따라서 본 로봇 자동화 시스템을 적용한다면 생산성 향상 및 불량률 감소가 가능하여 인력대체 및 가격경쟁력이 가능하다고 판단된다.

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A Study on the New Trends of EDI based Internet (인터넷을 기반으로 하는 EDI 신조류)

  • 조원길
    • The Journal of Information Technology
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    • v.4 no.1
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    • pp.125-139
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    • 2001
  • EDI(Electronic Data Interchange) works by providing a collection of standard message formats and element dictionary in a simple way for businesses to exchange data via any electronic messaging service. Open-edi is electronic data interchange among autonomous parties using public standards and aiming towards interoperability over time, business sectors, information technology and data types. The number of Internet services using XML/EDI has grown rapidly since it is easily expansible and exchangeable. To use this service, the client does not have to install EDI S/W but only needs internet browser. Consequently, it became much easier and faster to handle the trading process in an office. eBusiness SML (extensible markup language) electronic data interchange. eXedi is the service that realizes B2B of XML/EDI. eXedi can be used easily in small and medium sized companies. Companies in any place can access to eXedi using the existing Internet connection. XML/EDI provides a standard framework to exchange different types of data -- for example, an invoice, healthcare claim, project status -- so that the information be it in a transaction, exchanged via an Application Program Interface (API), web automation, database portal, catalog, a workflow document or message can be searched, decoded, manipulated, and displayed consistently and correctly by first implementing EDI dictionaries and extending our vocabulary via on-line repositories to include our business language, rules and objects.

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Postal Envelope Image Recognition System for Postal Automation (서장 우편물 자동처리를 위한 우편영상 인식 시스템)

  • Kim, Ho-Yon;Lim, Kil-Taek;Kim, Doo-Sik;Nam, Yun-Seok
    • The KIPS Transactions:PartB
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    • v.10B no.4
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    • pp.429-442
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    • 2003
  • In this paper, we describe an address image recognition system for automatic processing of standard- size letter mail. The inputs to the system are gray-level mail piece images and the outputs are delivery point codes with which a delivery sequence of carrier can be generated. The system includes five main modules; destination address block location, text line separation, character segmentation, character recognition and finally address interpretation. The destination address block is extracted on the basis of experimental knowledge and the line separation and character segmentation is done through the analysis of connected components and vortical runs. For recognizing characters, we developed MLP-based recognizers and dynamical programming technique for interpretation. Since each module has been implemented in an independent way, the system has a benefit that the optimization of each module is relatively easy. We have done the experiment with live mail piece images directly sampled from mail sorting machine in Yuseong post office. The experimental results prove the feasibility of our system.

Impact of Call Setup Time on UPT Performance Based on AIN Platform

  • Baik, In-Kywan;Jo, Jun-Mo;Kim, Sung-Un;Jung, Sin-Il
    • Journal of Korea Multimedia Society
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    • v.1 no.2
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    • pp.249-255
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    • 1998
  • This paper analyzes the impact of Call Setup Time on UPT performance based on the AIN platform. Call Setup Time is used as the performance parameter. In implementing UPT based on the AIN platform, the geographical location of VLR affects network performance. In order to find an optimum location of VLR among three different types of structures, i.e. VLR is located close to Service Switching Point and Cell Site Controller and located at Service Control Point, each Call Setup Time on proposed time delay model is calculated and compared. Network performance is analyzed by changing the number of STP in No.7 signaling network in UPT and the utilization ratio, $\rho$, for SSP, STP and SCP.

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Development of Vessel Communication System for Integrated Management and Inter-exchange of Maritime Data (해상 데이터 통합 관리 및 상호교환을 위한 선박 통신 시스템 개발)

  • Kang, Nam-seon;Kim, Ji-goo;Lee, Seon-ho
    • Journal of Advanced Navigation Technology
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    • v.19 no.5
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    • pp.354-362
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    • 2015
  • In this study, for integrated management and inter-exchange of operational data generated by ships and land-side information on safe and business, a vessel communication system with modular functions was designed that applied high efficiency compression, least-cost algorithms and Inmarsat FBB connection automation system. Performance test at the KTsat Kumsan satellite earth station; system was found to delivered an average transfer speed of 7 kB/S, which was significant improvement from the existing commercial product's average speed of 5 kB/S. It also delivered twice the efficiency of the existing product in terms of compression rate and transfer of the most widely used office files in maritime businesses.