• 제목/요약/키워드: Network Service Industry

검색결과 605건 처리시간 0.027초

고객화, 네트워크 효과, 서비스 품질 및 고객 충성도 : 음원 스트리밍 서비스를 중심으로 (Customization, Network Effect, Service Quality and Customer Loyalty : An Investigation of Music Streaming Services)

  • 음상원;임호순;한영미
    • 한국IT서비스학회지
    • /
    • 제18권4호
    • /
    • pp.115-134
    • /
    • 2019
  • The global music industry has been growing steadily every year. In particular, the proportion of music streaming services in the overall market are expanding. It shows same pattern in domestic market. Also, several companies are providing music streaming services competitively. It is clear that there is growing interest in effective operations of music streaming services. In this study, we examine the impact of customization and network effect on service quality and customer loyalty. We collect survey data and analyze relationships between latent variables using structural equations modeling. We find that customization and network effect of music streaming services positively affect service quality. However, the effect of customization on customer loyalty is not significant and there is a negative effect of network effect on customer loyalty. Finally, we find that service quality works as a mediator between customization and customer loyalty, and service quality also works as a mediator between network effect and customer loyalty.

차량인터넷에서 지능형 서비스 제공을 위한 지식베이스 설계 및 구축 (Design and Implementation of a Knowledge Base for Intelligence Service in IoV)

  • 류민우;차시호
    • 디지털산업정보학회논문지
    • /
    • 제13권4호
    • /
    • pp.33-40
    • /
    • 2017
  • Internet of Vehicles (IoV) is a subset of Internet of Things (IoT) and it is an infrastructure for vehicles. Therefore, IoV consists of three main network including inter-vehicle network, intra-vehicle network, and vehicular mobile internet. IoV mainly used in urban traffic environment to provide network access for drivers, passengers and traffic management. Accordingly, many research works have focused on network technology. But, recent concerted efforts in academia and industry point to paradigm shift in IoV system. In this paper, we proposed a knowledge base for intelligence service in IoV. A detailed design and implementation of the proposed knowledged base is illustrated. We hope this work will show power of IoV as a disruptive technology.

소셜 데이터를 위한 효율적인 데이터 처리 기법 (Efficient Data Processing Method for Social Data)

  • 김성림;권준희
    • 디지털산업정보학회논문지
    • /
    • 제9권3호
    • /
    • pp.31-38
    • /
    • 2013
  • The evolution of the Web from Web 1.0 to Web 2.0 has brought up new platforms as SNSs(Social Network Service) that are used by users to articulate and manage their relationships. SNSs are an online phenomenon which has become extremely popular. A SNS essentially consists of a representation of each user, his/her social links, and a variety of additional services. SNSs are increasingly attracting the attention of academic and industry researchers. What makes SNS unique is that they have a relationship with friends. The friend recommendation is one important feature of social networking services. People tend to trust the opinions of friends they know rather than the opinions of strangers. In this paper, we propose an efficient data processing method for social data. We study previous researches about social score in social network service. Our ESS(Efficient Social Score) is computed by both friendship weight and score of a document that was tagged by a user's friends. Our experimental results also confirm that our method has good performance.

IPTV 망 임대의 가격책정 전략 : 동태적 분석 (Pricing Strategy for Access Charge of IPTV Network : A Dynamic Analysis)

  • 김동희;차정현;오정석;김수욱
    • 한국경영과학회지
    • /
    • 제35권3호
    • /
    • pp.45-58
    • /
    • 2010
  • Due to rapid developments of IT technologies, convergence services like IPTV (Internet protocol television) are shown up. Even though expert and customer had great expectations for this innovative service, commercialization was delayed for years by the legal dispute between industry players. One of the biggest problems was that whether internet backbone providers have to share their internet network backbone with IPTV service providers (which don't have network backbone) or not. As other countries, Korean government set the rules that ISP have to offer indiscriminate access to other IPTV service provider. At the same time, internet backbone providers can charge access charge based on cost by way of compensation. Thus access charge is very critical to the IPTV industry players. The objective of this paper is to provide model that can calculate the reasonable access charge by system dynamics, based upon real data in Korean telecommunication industry.

부가통신서비스산업의 경제적 파급효과 분석: 산업연관분석을 이용하여 (The Role of the Value Added Network Service Industry in the Korean Economy: Using An Input-Output Analysis)

  • 신용재;최성욱
    • 디지털융복합연구
    • /
    • 제11권12호
    • /
    • pp.1-10
    • /
    • 2013
  • 부가통신서비스산업은 통신서비스 산업과 국가 경제 발전에 중요성이 증대되고 있다. 따라서 본 연구는 산업연관분석을 이용하여 2000년, 2005년 2009년 세 개년도 동안 부가통신서비스 산업의 역할에 대해 조사하였다. 분석을 위해 수요유도모형에 따른 생산유발효과, 부가가치유발효과 그리고 취업유발효과, 공급유도모형과 레온티에프 가격 모형에 따른 공급지장효과, 물가파급효과 그리고 전후방연쇄효과에 대해 알아보았다. 분석 결과 생산유발효과는 2000년 0.5253원, 2009년 1.31314원, 부가가치유발효과는 0.25112원에서 0.5337원으로 취업유발효과는 0.09749명에서 0.21025명으로 성장하였고, 공급지장효과는 1.29003원에서 2.12048원, 레온티에프 가격모형에 의한 물가파급효과는 0.0022%에서 0.00258%로 상승하였다. 마지막으로 산업연쇄효과에 따르면 최종 수요적 원시산업형의 특징을 가지는 것으로 나타났다.

mVoIP 기술동향 및 시장분석을 통한 산업 활성화 방안 (Industry Activation Scheme through mVoIP Technology Trends and Market Analysis)

  • 박세환;박종규;김정길
    • 디지털콘텐츠학회 논문지
    • /
    • 제13권4호
    • /
    • pp.477-482
    • /
    • 2012
  • mVoIP 서비스는 WiFi, WiBro 및 3G 이동통신망 등을 통해 고속 이동 중에 100Mbps급의 전송률을 갖는 IP 네트워크로서 무선 데이터 서비스에 초점을 맞추어 개발된 기술이다. 2010년부터 급속히 대중화되기 시작한 스마트폰과 2011. 7월부터 본격 개시된 4G-LTE 서비스로 인해 mVoIP(mobile VoIP) 서비스가 급격한 성장세를 보이고 있다. 이 연구에서는 칩셋/모듈/단말 등의 기술개발 동향과 아울러 시장수요 분석을 통한 국내외 시장동향 조사 등을 토대로 mVoIP 서비스 산업 활성화 방안을 제시한다. mVoIP 서비스는 모바일기기에 App을 다운로드하여 소프트웨어적으로 혹은 WiFi 네트워크를 통해 서비스를 제공할 수 있다. 따라서 제품개발 측면에서 커다란 변화는 없는 편이다. 4G-LTE의 경우 당연한 부가서비스로 제공될 것으로 예상되는바 시장원리 및 수요니즈에 입각한 서비스 전개가 필요하다.

정보통신산업에서 망과 서비스의 결합여부가 서비스 품질에 미치는 영향 분석 (Analysis of the Effect of Integrating Network Operating and Service Providing on Service Quality in Telecommunication Industry)

  • 김태유;이용길;김연배
    • 기술경영경제학회:학술대회논문집
    • /
    • 기술경영경제학회 1999년도 제15회 하계 학술발표회 논문집
    • /
    • pp.203-225
    • /
    • 1999
  • In this paper, I tried to analyze the relationship between the market structure of teleommunicatin industry and market performance using Economides and Lehr's results considering composite goods methods. And I took three policy scenarios into account. First, government tires to implement the policy which divides the integrated monopoly into network operator and service provider, then invite competition to service part. Second, government tries to implement the policy which invite the competition to service part only. Third, government tries to implement the policy which invite the competition to integrated duopoly. I gained the best result in the third scenario. So we can conclude that Parallel vertical integration is the best market structure. I also specially checked the relationship between the market structure and service quality. I gained the best service quality in the third scenario. So we can conclude that Parallel Vertical Integration is also the best market structure with regard to the service quality.

  • PDF

Influence of Global Competitive Capability on Global Performance of Distribution Industry in South Korea

  • KIM, Boine;KIM, Byoung-Goo
    • 유통과학연구
    • /
    • 제19권12호
    • /
    • pp.83-89
    • /
    • 2021
  • Purpose: Purpose of this study is to empirically analyze influence of global competitive capability on global performance of distribution industry in South Korea. Also based on the empirical results, give managerial implication to distribution industry and contribute to academies of management. Research design, data and methodology: This study focuses on relationship analysis between global competitive capability and global performance. This study measured global competitive capability with three concepts; human capability, network capability and product/service capability. And measured global performance with export performance. To empirically analyze relationship between variables, this study used 2,316 data of GCL Test by KOTRA and Kdata. This study used SPSS26 and analyzed frequency, reliability, correlation and stepwise regression analysis. Results: Result shows that, in control variable, business period and business field give significant positive influence on export performance. Among antecedents, human capability and network capability give significant positive influence on export performance. However, product/goods/service was not significant. Due to significant influence of business field which is categorical variable. This study additionally analyze relationship by business field group to confirm whether relationship differ by group or similar. Conclusions: Based on the results, this study try to give implication to distribution industry management and contribute to academic.

AHP모델을 이용한 홈 네트워크 헬스케어 서비스 기술표준화 우선순위 결정 (Priority Decision Making on Healthcare Service Technology Standardization in the Home Network using AHP model)

  • 이강대;강운구;이영호;박동균
    • 산업경영시스템학회지
    • /
    • 제30권4호
    • /
    • pp.21-29
    • /
    • 2007
  • We derive priority decision making on healthcare service technology standardization in the home network through the decision support process with industry professionals. We configured a research group with 4 industrial areas including Industry, Academic, Research Institution and Medical Institution. And we also applied AHP methodology for the priority decision making. The research group decides an evaluation criteria which are consisted of marketability, technology, ripple effect, strategy for national policies in order to make a priority for healthcare service on a home network. And it is also decided 7 fields and 24 sub-fields, technically. In order to make a priority for the standardization, we use an AHP methodology, that is more objective and feasible, as a decision tool. After two-phase survey that consists of paper survey and face to face meeting, we get a conclusion that home healthcare content is at the top and then wireless home network follows it.

5G 실용화 및 활성화에 필요한 관련 기술, 서비스, 정책 및 비즈니스 모델에 관련된 연구 이슈 제안 (Proposal of Research Issues related to the Technology, Service, Policy and Business Model in Commercializing and Promoting 5G Network)

  • 송인국
    • 인터넷정보학회논문지
    • /
    • 제20권3호
    • /
    • pp.129-135
    • /
    • 2019
  • 최근 들어 전 세계적으로 추진되고 있는 5G가 4차 산업혁명에서 데이터의 흐름을 책임질 신경망 역할을 담당하고 향후 관련 시장에 대한 막대한 가치를 창출할 것으로 예상되고 있다. 하지만 5세대 네트워크의 장밋빛 전망과 5G 개통에 있어 선도적 위치에도 불구하고, 네트워크 사업자들은 5G 네트워크의 온전한 구축을 주저하고 있다. 이는 구축비용을 상회하는 사업모델이 부재하여 네트워크 사업들자이 막대한 구축비용의 회수가 어렵다고 판단하고 있기 때문이다. 더불어 5G의 사업 환경을 종합적으로 조사하거나 분석한 연구가 부족한 실정이다. 본 연구는 5G 실용화 및 활성화에 필수불가결한 관련 기술, 서비스, 정부정책 그리고 사업모델에 관한 연구이슈를 포괄적으로 제안하고 발전적 제언을 제시하였다.