• 한국농촌건축학회논문집
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• 제23권1호
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• pp.27-34
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• 2021

The senior welfare centers should provide integrated welfare services to the elderly whose needs are in change. So this paper tried to find a direction for improvement by identifying the spatial organization of the centers which are in Yeosu, Suncheon and Gwangyang. Classification of spaces of senior welfare center followed the guidelines 2020 for senior welfare center from Ministry of Health and Welfare which are consultation, medical rehabilitation, day or short-term protection, social education, home welfare, employment, welfare and public relations and PR planning and by adding management and public space. The above factors are invested and analyzed. The results of the survey and analysis of seven senior welfare centers are as follows. First, in the survey, the spatial organization of the senior welfare centers surveyed showed that the larger the size is, the dominantly lager the social education space is. Second, the space for day or short-term care, and employment is less than 1% of the total area, and most senior welfare centers do not have a basic space for this. Third, the space related to home welfare and counseling is very small, and more than half of the senior welfare centers do not have space related to it.

• The Journal of Asian Finance, Economics and Business
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• 제9권1호
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• pp.93-103
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• 2022

The main purpose of this study was to gauge the patient satisfaction index and subsequently discuss the Importance-Performance (IP) matrix analysis of the inpatient services in the context of the private hospital setting. The Malaysian Customer Satisfaction Index Model was employed as the theoretical framework for the above purposes. This study involving 242 patients in Malaysian's private healthcare sector used a Web-based survey as the main method of data collection. Partial least square structural equation modeling (PLS-SEM) was utilized for data analysis. Using Fornell et al. (1996)'s formula, the resulting patient satisfaction index was slightly lower than the "very satisfied" category, the target level required for positioning as one of the world's premier medical tourism players. The IP matrix showed that medical quality is the main competitive advantage of the private hospitals that can propel their growth in the global healthcare marketplace. The results also indicate that outcome quality, patient rights, and privacy, and service quality are the three quality domains that need to be prioritized for further improvement. On the other hand, the servicescape quality domain needs to be strategized as the unique selling proposition as the performance of the private hospitals in this regard is already extremely good.

• 한국컴퓨터정보학회논문지
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• 제21권10호
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• pp.157-166
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• 2016

The aims of this study are to contribute to efficient revenue management by analysis of the scale in elderly long-term care facilities. The data was used for input of the elderly long-term care costs Scale, and calculated the staffing standards and social welfare facilities workers with living wage guidelines in the Department of Health and Human Services. Revenue efficiency is the highest order of size are as follows. I8(98 people) \43,517,010, H6(86 people) \36,568,332, G8(78 people) \29,426,532, F8(68 people) \23,227,532, E8(58 people) \19,701,254, D8(48 people) \19,155,187, C6( 36) \14,389,109, B8(28 people) \9,920,031, A8(18 people) \3,721,031. It seems that its revenue efficiency even higher than the larger the scale. Meanwhile, The researchers focused on C6 (36 patients) model. Suggestion of this study are following; First, the arrangement can be provided based on needs of the elderly care facility staffing standards. Secondly, an elderly care facility selected wage guidelines. Thirdly, the elderly efficiency guidelines established by the size of a nursing facility. This study and other financial income factor are not the applicable limits.

• 한국병원경영학회지
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• 제13권4호
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• pp.76-100
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• 2008

The purpose of this research is to identify causalities among service quality, service value, customer satisfaction and customer loyalty and to compare the causalities between in-patients and out-patients. A multi-group structural equation model was used to test the hypothesis of conceptual model. Empirical results indicate that two factors such as assurance and empathy have direct impact on service value and customer satisfaction in both the patients. In the results of multi-group comparison test, however, the path coefficients from service value to customer loyalty and from customer satisfaction to customer loyalty were different across the two groups. In out-patients, customer loyalty is more positively related with service value. In in-patients, customer loyalty is more positively related with customer satisfaction. It is proven that service quality influences customer loyalty. Therefore To compete successfully in today's volatile & competitive medical markets, the hospital needs to manage the service quality, considering the type of patients.

• 대한간호학회지
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• 제40권6호
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• pp.903-912
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• 2010

Purpose: This study was conducted to examine whether the level of classification for long-term care service under longterm care insurance reflects resource utilization level for residents in nursing homes. Methods: From 2 long-term care facilities, the researchers selected 95 participants and identified description and time of care services provided by nurses, certified caregivers, physical therapists and social workers during a 24-hr-period. Results: Resource utilization level was: 281.04 for level 1, 301.05 for level 2 and 270.87 for level 3. Resource utilization was not correlated with level. Differences in resource utilization within the same level were similar with the coefficient of variance, 22.7-27.1%. Physical function was the most influential factor on long-term care scores (r=.88, p<.001). The level for long-term care service did not reflect differences in resource utilization level of residents on long-term care insurance. Conclusion: The results of this study indicate that present grading for long-term care service needs to be reconsidered. Further study is needed to adjust the long-term care classification system to reflect the level of resource utilization for care recipients on the long-term care insurance.

• 중소기업융합학회논문지
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• 제5권3호
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• pp.15-20
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• 2015

스마트폰의 급격하나 보급과 사용으로 인해 모바일 결제 시스템에 대한 사용자의 소비 수요가 발생하였다. 이에 발맞추어 IT 기업들이 모바일 결제 시스템 사업에 참여하므로써 새로운 시장이 확장되고 있다. 뿐만 아니라 모바일 결제 시스템은 결제 뿐만 아니라 단말기의 다양한 앱과 연동되어 더 나은 서비스를 지원하게 되어 사용자로 하여금 사용의 편의성을 극대화하고 있다. 하지만 모바일 결제 시스템으로 인해 결제의 편리성은 증대되었지만 그에 비례하여 보안의 취약점도 증대되고, 스마트폰 사용자들이 모바일 결제 시스템을 사용하는데 두려움을 갖고 있다. 본 논문에서는 모바일 결제 시스템인 삼성페이와 애플페이의 결제 기술을 살펴보고, 각 모바일 결제 시스템의 보안 취약점을 소개하고, 그 대안을 제시하고자 한다.

• 한국주거학회논문집
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• 제26권1호
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• pp.119-128
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• 2015

This study aimed to develop Korean types of the university-based continuing care retirement community. CCRCs (Continuing care retirement communities), where senior residents are guaranteed to get continuous cares without moving out even under their deteriorating health condition, has been identified as the appropriate residences that can accommodate aging-in-place needs. Aging-in-place may be ideal for the increasing senior population and older households. Recently in the United States, as many retirees looked for intellectually and physically active environments that also offer intergenerational programs, university-based retirement communities (UBRCs) became popular and their number reached 60 campuses nationwide. This numbers is expected to grow significantly over the next two decades. We conducted case studies that targeted two representative UBRCs and identified four categories of main features. They were general characteristics, architectural features, services or programs, and management system. This study result highlighted key features of the UBRCs that can be the foundation for the future UBRCs development in Korea.

• Journal of Platform Technology
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• 제9권3호
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• pp.18-23
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• 2021

초연결사회로 발전됨에 따라 정보통신의 역할이 크게 증대되고 통신재난이 발생할 경우 사회 인프라, 국가핵심기반의 서비스 중단 및 국민생활에 지대한 영향을 초래한다. 또한 정보통신분야는 산업구조가 고도화되면서 이에 대한 의존도가 급격히 증대하였기 때문에 재난으로부터 안전한 정보통신 환경 조성을 위해서는 체계적인 관리가 필요하다. 본 논문에서는 체계적인 관리를 위해서 정보통신, 금융, 보건 및 의료 등 국가핵심기반 및 다양한 분야에서 중요한 역할을 수행하고 있는 정보통신인프라에 발생할 수 있는 재난의 유형 및 위험에 대하여 분석하였다. 정보통신인프라에 재난이 발생할 경우 국가핵심기반의 서비스 중단 및 국민생활에 지대한 영향을 초래할 것으로 사료된다.

• 보건행정학회지
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• 제29권4호
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• pp.482-495
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• 2019

Background: An important function of the regional public hospital is to satisfy the basic medical needs of the community through the stable provision of high-quality medical services. The purpose of this study was to identify the relevance index (RI) of the regional public hospital and to identify the factors that affect the RI. Methods: Data were obtained from the 2017 regional public hospital operation evaluation report and 2017 medical monitoring report for vulnerable area. RI of the regional public hospital was a dependent variable, and multiple regression analysis was performed with observed variables of medical supply-demand condition, medical supply, and medical supply structure. Direct effects and indirect effects were confirmed by the analysis of structural equation models (SEM) to see if there were mediating effects. Results: The RI was 13.1%, and the average of all percentage refined diagnosis-related group (RDRG) was 29.4%. Factors affecting RI were medical supply-demand conditions, medical supply, and medical supply structure. As a result of multiple regression analysis, RI was higher when high percentage RDRG of the regional public hospital (t=4.117, p<0.05), the size of regional public hospital location (t=-2.554, p<0.05), and the population of regional public hospital location (t =-2.415, p<0.05) were smaller. The results of the SEM analysis show that the higher the medical supply-demand conditions, the more direct effect of decreasing the RI and the indirect effect of decreasing the effect of reduction through the medical supply (direct effect=-1.322, total effect=-0.573, p<0.01). The higher the medical supply structure, the more direct effect on the RI (direct effect=1.047, p<0.05) and the higher the medical supply, the more indirect effect of RI through the medical supply structure (total effect=direct effect=0.619, p<0.05). Conclusion: It has been confirmed that the provision of medical services can affect the RI the regional public hospital which should be considered in carrying out future policies.

• 한국사회복지학
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• 제35권
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• pp.107-131
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• 1998

다양한 사회복지와 보건의료 서비스를 체계적, 효율적으로 제공하고 관리할 수 있는 서비스 통합기능 창출 노력의 첫 단계로서, 서울시 은평구에서 각종 보건의료 및 사회복지 서비스를 이용하고 있는 생활보호 노인 및 장애인들을 시법 사례로 선정하여 사례관리 팀 접근법을 적용 실천해 보았다. 본 연구는 사례관리 팀의 구성과정 및 실천과점을 질적으로 분석하였다. 보건소의 가정도우미 및 담당 사회복지사, 방문간호사, 사회복지관의 재가복지담당 사회복지사 등으로 구성된 사례관리팀에서는 1) 클라이언트와 생활환경에 대한 정보 교환, 2) 각 기관에서 클라이언트에게 제공하고 있는 서비스 내용 파악, 3) 클라이언트가 필요로 하는 서비스 내용 파악, 4) 클라이언트 욕구에 대한 우선 순위 설정, 5) 단일 클라이언트에게 중복 실시되는 서비스 내용 조정, 6) 사례별 사례관리자의 지점, 7) 서비스 통합 또는 연계 체계 구축 시 고려해야할 문제점 등을 다루었다. 보건소나 사회복지관은 클라이언트에 대한 제한된 정보를 가지고 각 기관별로 부분적인 사례관리를 하여 단일 클라이언트에 대한 관리체계의 분열화가 이루어지고 있었는데 사례관리 팀을 운영함으로써 중복된 서비스 지원의 방지와 적절히 조정된 서비스를 제공할 수 있었다. 통합서비스의 효율적인 운영을 위해서는 서비스 통합 체계를 주도적으로 이끌 수 있는 주체가 중요한데 지역사회 단위에서 공공기관이 중심이 되어 민간기관의 참여와 협조를 이끌어 가는 것이 바람직한 것으로 생각된다.