The Customer Satisfaction Index Model: An Empirical Study of the Private Healthcare Sector in Malaysia |
ARIFFIN, Ahmad Azmi M.
(Graduate School of Business, Universiti Kebangsaan Malaysia)
ZAIN, Norhayati M. (Medical Imaging Department, School of Health Sciences, KPJ Healthcare University College) MENON, Bama V.V. (School of Pharmacy, KPJ Healthcare University College) AZIZ, Norzalita A. (Graduate School of Business, Universiti Kebangsaan Malaysia) |
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