• Journal of Family Resource Management and Policy Review
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• v.23 no.4
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• pp.1-21
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• 2019

The purpose of this study was to explore employees' experiences of integrated services in Healthy Family and Multicultural Family Support Centers in Seoul. In-depth interviews were conducted with seven employees, including managers and heads of Healthy Family and Multicultural Family Support Centers. The interviews identified three themes: the direction of integrated service, the characteristics of the integration process, and the challenges of integrated service. For the direction of integrated service, the participants identified the integration center as a professional family services organization that provided customized services for different types of families. During the integration process, employees found it difficult to provide integrated services because few guidelines existed on operating an integration center that provided services to families with different characteristics and needs. However, they also explained positive aspects of integration, such as strengthening the business's capacity by expanding the organization. To improve integrated service, employees emphasized the expertise and appropriateness of the family services over the efficiency of the integration centers. They also stressed expansion as a role of a professional family services organization. These findings suggested that establishing a clear direction for integrated service as well as the roles of administrative support agencies is important for activating integrated services.

• Korean Journal of Child Studies
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• v.37 no.3
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• pp.95-110
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• 2016

Objective: The purpose of this study was to develop and examine the psychometric properties of the Client Satisfaction Questionnaire on multicultural family support services. Methods: The Client Satisfaction Questionnaire was designed to address key elements of the client's satisfaction with the services (i.e., family education, gender equality education, human right education, and social integration education) provided for multicultural families. The nationwide data were collected from 5,335 clients who participated in family education, 4,582 clients who participated in gender equality education, 4,777 clients who participated in human right education, and 5,547 clients who participated in social integration education at the multicultural family support center. Results: In general, the psychometric properties of the Client Satisfaction Questionnaire were satisfactory. Specifically, social validity was supported by 13 professors and local multicultural service center professionals and construct validity was tested and confirmed using a series of exploratory and confirmatory factor analyses. The split-half reliability and internal consistency of the questionnaire were also highly acceptable. Conclusion: The sound psychometric properties of the Client Satisfaction Questionnaire indicates that the it can be a useful tool for evaluating client satisfaction with the services provided by multicultural family support centers.

• The Journal of the Convergence on Culture Technology
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• v.6 no.4
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• pp.391-400
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• 2020

This research examined organizational climate, multicultural practice competence, and job embeddedness of multicultural family service center and studied on the structural relationship among these variables. The study samples are 175 multicultural practitioners at 7 multicultural family service centers located at Seoul and Gyunggi-Do. The study data was analyzed with descriptive analysis, conformatiory factor analysis and structural analysis by SPSS Statistics 20.0 and Amos 21.0. The study results are as follows. First, organizational climate, multicultural practice competence, and job embededness of multicultural family service centers appeared to be posive by the mean value of 3.5 out of 5. Specifically, work reward and incentives(M=3.33) are relatively low, multicultural practice skills(3.27) are lowest among multicultural practice competence sub-factors and fitness is the highest(Mean=3.79) among job embededness sub-factors. Second, multicultural practice competence have a positive effect on job embededness(Ɓ=0.426, C.R.=5.293, p<.001), and has a mediating effect between organizational climate and job embededness. Third, organizational climate has a positive effect on multicultural practice competence(Ɓ=.206, C.R.=2.499, p<.05) and has a positive effect on job embedednes(Ɓ=0.488, C.R.=6.131, p<.001). Based on the study results, it was suggested to improve job embededness of multicultural practitioners by changing organizational climate and improving multicultural practice competence.

• Journal of Family Resource Management and Policy Review
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• v.19 no.1
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• pp.49-71
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• 2015

The purpose of this study is to make suggestions for the ongoing process of an integration of the Healthy Families Center and the Center for Multicultural Families. Based on previous studies and interview data from nine service workers at the two institutions, we make the following suggestions. First, a systematic analysis tool should be developed in order to evaluate the effects of the integration initiative with reliability and validity. Second, empirical data should be collected from the users after the integration of the two institutions and be used to promote their satisfaction. Third, a specific preparation should be made to enhance the integration process of the service workers. Fourth, the integration should be considered in the context of the community and networks. Finally, further studies are needed to understand how the integration influence family policy and social policy in larger contexts.

• Journal of Family Resource Management and Policy Review
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• v.22 no.3
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• pp.61-76
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• 2018

The demand and supply of programs of parenthood programs for fathers are increasing with changes in the image of male parents. Under this backdrop, a necessary requirement is to analyze the current status of father programs that are spearheaded by governments and the satisfaction with them to determine if they actually meet the needs of fathers. This study conducted such an examination for the fatherhood programs that were provided as a mandatory public service by the Healthy Family & Multicultural Family Support Center in 2017. To this end, the research analyzed performance and satisfaction data on 776 projects, including 1293 programs that were required for provision in 101 integrated centers nationwide. The results showed that satisfaction with fatherhood programs differed according to the project area, the location of a center, the period of implementation, the methods of proceeding, the participation unit (whether an entire family or an individual family member), the number of participants, and the number of sessions. Overall, the level of satisfaction was higher in "fathers meetings" (under the community domain) than "support for the father role" (under the family relationship domain). In relation to implementation period, satisfaction with the programs was high in the 4th quarter of implementation. Satisfaction with the programs was also higher for culturally based initiatives than education-oriented programs. Satisfaction was higher when the participation unit was the family than when such unit was the individual. The smaller the number of participants, the higher the satisfaction level. Finally, the number of sessions was deemed satisfactory when it was completed in more than four sessions. This study is meaningful in that it provides the basis of effective use of the government budget by analyzing the status and satisfaction of the fatherhood programs, which have been implemented since the integration of the Healthy Families & Multicultural Family Support Center.

• Journal of Families and Better Life
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• v.30 no.5
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• pp.1-15
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• 2012

The purpose of this study is various discussion and alternatives focusing on integration of center for enhancing family policy delivery system and family support service the long term. The subject is managers who work at Healthy Family Support centers and Multicultural Family Centers. And they are responded non-structural questionnaire. The results were follows: First, 82.4% respondents of healthy support center and 50% respondents were in favor of integration. Second, reason of integration are conformance for social integration, the efficiency of center operations, the adequacy of program for various family, doing program with the goal of both centers of the similarity, complementary, and user convenience, prevent duplication and missing of services and so on, If the amount charged against the project of the center dissimilarity of institutions, including the operating direction was different. Third, the Center for the meaning of integration are name, organization, reorganization or consolidation of functions, was regarded as entrusted to corporate consolidation. Fourth, the consolidation that occurs during problem solving to ensure the succession of budgeting and human resources and program alternative for dressing up, commissioning center was the difference as problem solving.

• Journal of Agricultural Extension & Community Development
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• v.22 no.2
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• pp.117-133
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• 2015

This study explored at marital conflict in multicultural families, a type of families formed through international marriages, from husbands perspectives. For the purpose of this study, in-depth interviews were used with husbands in multicultural families to ask about marital conflict, and then, conducted a qualitative case analysis. In summary, results of this study are as follows; First, among the decisive events that husbands in multicultural families often experienced in marital conflict with their wives were disrespect toward husbands and parents-in-law, husbands with a low level of trust, feelings of pressure due to financial support for wives' families and children and lack of practical sense about marriage. Second, development of marital conflict that husbands often experienced included aggravated cultural conflict between a couple and between members of the family, difficulty in managing blame and anger, signs of separation or divorce and wives leaving home and limitations in conversation and communication. Third, as to how husbands tried to deal with marital conflict, they tried to be patient and comfort wives, engage in economic activities together, find something that they could focus on, turn to religion or gatherings, use service from government organizations, have trust and develop rules and limit the range of their wives activities.

• The Journal of the Convergence on Culture Technology
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• v.7 no.4
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• pp.257-265
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• 2021

This study analyzed the influence of career-education on job satisfaction in the multicultural family service centers focused on the mediating effects of multicultural practice competence and organizational climate. A self-reported questionnaire survey was done on 180 multicultural practitionser in Seoul and Kyunggi Do. A total of 175 copies were used for final analysis with ones insincerely made were excluded. Collected date underwent Multivariate structural equation model analysis using AMOS 21.0 and frequency, descriptive, and corelation analysis were made using SPSS 20.0. Statistical program. The study results revealed that career-education directly affect organizational climate and multicultural practice competence, and organizational climate directly affected job satisfaction. Career education did not affect job satisfaction, but organizational climate had complete mediating effect in the structural equation model. Additionally multicultural practice competence didn't have an effect on job satisfaction and mediating effect in the structural equation model. Based on the results, intervention strategies to increase job satisfaction of multicultural practitioners and future study implications were suggested.

• The Journal of the Korea Contents Association
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• v.14 no.10
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• pp.551-561
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• 2014

This study analyzes the surveys of local residents on their family-related needs and finds the differences of specific target attributes in order to establish family support projects that can meet the specific demands. The results are as follows. First, the domestic concerns of local residents were more related to 'difficulties in their children's education and care' compared to 'family relationship problems'. Second, although there is high awareness of family support centers, the overall utilization is very low, and utilization is high amongst families with special needs such as single-parent families, multi-cultural families, and kinship families. However, utilization was low amongst families without special needs. Third, the desired services varied by gender, age, education level, family structure, occupation, and income level. Therefore, there is a need for tailored service programs and promotion of Multicultural Family Support Center that reflects the needs of the diverse needs of local families.

• Korean Journal of Social Welfare Studies
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• v.49 no.1
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• pp.133-161
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• 2018

Despite the amount of government budget and resources used for female immigrants who married Korean spouses, it has not been evaluated yet whether the services designed for the immigrants are actually delivered to potential users with social needs. This study is an attempt to identify moderating factors associated with perceived needs and utilizing services of the Multicultural Family Support Centers. The National Survey on Multicultural Families 2015 is used for the analysis. Findings are as follows: the immigrant with better Korean communication skills would use the center services more when they have needs; the immigrants who lack skills were more likely to use center services in spite of the needs. Secondly, the more female spouses satisfied with their marriages, they were less likely to use the services; however, the moderating effect was not significant, On the other hand, Korean male spouses' patriarchal attitude was statistically significant. According to the results, practical and political implications were suggested.