• Journal of Acupuncture Research
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• 제31권1호
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• pp.75-93
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• 2014

Objectives : This study was designed to establish medical trust realization system by finding factors influential to it using questionnaire. Methods : 277 subjects were participated in this study. After a treatment, we conducted a survey from April 1st to October 31th about medical service perception index, medical trust index, patient satisfaction index, patient reliability index, patient flow degree index, recall intension index, and hospital image index. To evaluate the influence of medical service perception with other 6 indexes, we statistically made regression analysis of the results through the survey. Results : By the results of the analysis, evaluation of hospital image influenced all 6 indexes. The systemicity of treatment process had an effect on 5 indexes except for the flow degree of patients. The humanity of medical team brought out the estimation of 4 indexes except for the patient flow degree and hospital image. The empathic ability of doctor and appropriacy of medical costs hold the next rank influencing 3 indexes. It reached the conclusion that the systemicity of medical team tend to determine the medical trust and patient reliability. The expertise, professional skill of doctor, the fault, commercial application, fame of medical team, the speed of treatment process, the newest and clean medical facility affected each one index. Conclusions : Korean medicine should find a way to consider the mind of patients for improving the medical quality through trust realization system, keeping up with times. As a result of this research, we can find out important causes which influence the trustful medical system. From now on, we should apply this result to actual treatment of psychology customized system. Also, more simple and clear questionnaire was organized through this research, it can be used to forward research to apprehend patient mentality more conveniently.

• 대한한의학방제학회지
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• 제32권1호
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• pp.91-98
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• 2024

Objective : This study aimed to investigate Korean medical students' satisfaction with Korean medicine education and their trust in Korean medicine. It also explored the factors affecting satisfaction with Korean medicine education and trust in Korean medicine. Methods : Based on a total of 381 survey responses, the satisfaction with Korean medicine education, reflection of educational needs, trust in Korean medicine, reasons for maladjustment to education, and suggestions for improving education were analyzed. Results : Satisfaction with Korean medicine education and trust in Korean medicine were generally above average. However, reflection of educational needs was below average. It was found that the curriculum should be rearranged according to the needs of premedical students and medical students. The factors affecting satisfaction with Korean medicine education were gender, academic year, dropout experience, trust in Korean medicine, and reflection of educational needs. Factors affecting trust in Korean medicine were gender, academic year, and satisfaction with Korean medicine education. Conclusion : This study found that satisfaction with Korean medicine education and trust in Korean medicine have a reciprocal relationship. To improve students' satisfaction and adjustment to Korean medicine education, it is necessary to implement strategies to increase students' trust in Korean medicine. In addition, it is important for students and instructors to collaborate on curriculum design by establishing a feedback system that reflects students' needs.

• 한국콘텐츠학회논문지
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• 제16권9호
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• pp.512-522
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• 2016

본 연구는 진료기록에 대한 일반인의 인식과 태도를 오픈노트(Open Notes)운동을 중심으로 알아보고, 우리나라 임상진료현장에서 오픈노트제도의 도입 가능성을 확인하는 것을 목적으로 한다. 연구 결과를 요약하면 다음과 같다. 일반인들은 주로 인터넷을 통해 건강정보를 얻고 있으며, 병원의 진료정보와 관련하여서는 보험회사에 제출하기 위한 진료비관련 기록을 주로 이용하였다. 또한 진료기록에 대해서는 의사나 병원이 위조 혹은 변조할 가능성이 있다고 인식하고 있었으며, 대부분의 응답자가 진료기록을 언제든 확인할 수 있다면 병원이나 의사에 대해 더 신뢰할 수 있다고 응답하였다. 한편 오픈노트 운동에 대해서는 대부분 좋은 아이디어라고 생각하고, 우리나라에서도 오픈노트제도가 시행되어야 한다는데 동의하였으며, 오픈 노트제도가 시행된다면 참여하겠다고 응답하였다. 결론적으로, 진료기록의 투명성을 추구하는 오픈노트제도의 도입은 의사-환자 간 신뢰에 기여하여, 의사-환자 간 커뮤니케이션에도 긍정적인 영향을 기대할 수 있을 것이다.

• 의료법학
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• 제16권1호
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• pp.125-151
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• 2015

우리는 한방과 양방의 이원화적 의료체계를 가지고 있다. 한방의료와 양방의료는 학문적 원리, 진단이나 치료방법 등에서 서로 차이가 나며 이를 한방의료와 양방의료의 상위성(相違性)이라 부를 수 있다. 한 양방 의료행위의 구별기준으로는 학문적 기준, 진단방법, 치료방법 등이 있고, 양방의료행위에 비하여 한방의료행위는 침습성이 낮고, 체질성을 보다 중시하며, 높은 재량성을 지닌다는 특성이 있다. 한 양방 의료사이에서 분업적 관계가 이루어질 때 양자의 관계는 종속적 관계가 아니라 상호 동등한 관계로 보는 것이 타당하며 기본적으로 이들의 관계는 상호 분리적 독립적인 관계로 볼 수 있으므로 수평적 분업관계로 보아야 한다. 수평적 분업이라면 신뢰의 원칙이 적용이 가능하나 양자의 상위성으로 인하여 이의 적용은 제한적이며, 이 경우는 양방의료 내의 각 과들 간의 의료분업이 이루어질 때의 신뢰원칙의 적용과는 다르게 생각할 필요가 있다. 이때의 신뢰원칙의 적용은 양자 간의 업무분담의 범위, 분업이 이루어지는 의료기관들의 형태 그리고 어떠한 방법으로 진단하는가의 여부에 따라 판단할 필요가 있다. 양방에서 진단을 맡고 한방에서 치료를 맡는 형태의 분업에서 이때 양방의 진단을 의료기기를 이용한 진단과 그렇지 아니한 진단으로 나누어 신뢰원칙의 적용여부를 살필 수 있는데, 한방에서는 진단하기 어려운 것으로서 양방의 의료기기를 이용한 진단결과에 대해서는 한의사가 이를 신뢰할 수 있다. 이 경우 한 양방 의료 간의 상위성으로 인하여 양방의 진단결과에 대하여 한의사는 한방적 관점에서 환자에 대한 증세를 확인할 진단의 주의의무가 있으나, 후자의 경우와는 달리 전자의 경우의 한의사의 진단의 주의의무의 의미는 한의사가 양방의 진단결과를 신뢰하여 이를 인지한 채 다만 치료를 위하여 환자의 증세를 파악한다는 것이다. 한편, 양방의 진단과실에 대하여 치료를 맡은 한의사도 한 양방 간의 상위성으로 인하여 그 진단과실의 책임이 문제될 수 있는데, 이 경우 한의사에게 형사적으로는 진단과실에 대한 책임을 묻기 어려울 것이다.

• 보건행정학회지
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• 제24권3호
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• pp.291-300
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• 2014

Background: The efficient knowledge management in hospital organization is generally known as the important activities relevant to employees' knowledge sharing behavior and work performance. This research examined factors affecting employees' knowledge sharing behavior and work performance in top 4 university hospitals. This study is based on individual factors such as incentives, reciprocity, behavioral control, and subjective norms. Also, there are organizational factors such as CEO support, learning climate, IT system, rewards system, and trust. Methods: Data was collected from employees who are working at 3 hospitals university in Seoul and 1 university hospital in Gyeonggi-Do through the self-administered questionnaires. A total of 779 questionnaires were analyzed by PASW SPSS ver. 18.0. (SPSS Inc., Chicago, IL, USA). Results: The significant variables affecting knowledge sharing behavior are behavioral control (in individual factor) and CEO, IT system, and trust (in organization factor). Also the significant variables affecting work performance are incentives, reciprocity, subjective norms, and behavioral control (in individual factor) and CEO support, IT system, reward system, and trust (in organization factor). Conclusion: The personality and organization characteristics factors is important to improve knowledge sharing behavior and work performance of hospital employees. Therefore, to make more efficient knowledge management is to build and system knowledge sharing culture, system, and leadership and to develop practical strategies.

• 대한디지털의료영상학회논문지
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• 제15권1호
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• pp.9-20
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• 2013

PACS is one of the most used medical information system and share information from other hospitals through the PACS. Data integrity means zero defects data and this is a prerequisite of information system performance. but I wonder if I can trust these informations that Incorrect information from radiotechnologist's mistakes, anonymous in emergency department, Newborn baby department, modified informations at later. And Modified informations causes defect in integrity of the data. When we import, we use DICOM header not DB data. so error occurs that DB data is deferent with DICOM Header information. This paper discusses to resolve as above problem using DICOM object such as DICOM PR, SR. And propose quality management system that can guarantee the patient information and can manage exam history.

• 산업경영시스템학회지
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• 제32권2호
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• pp.112-119
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• 2009

Telecare, one of the e-healthcare services with lCT, is a promising technology which aims to monitor the state of patients and then provide the medical services appropriately in remote sites. Virtual telecare team based on the concept of virtual collaborative teams which consist of a patient, a doctor, and a telecare team, operates on a temporary basis in need. Reputation, which means the degree of a patient's belief to a doctor in consideration, is the most important factor to make the virtual telecare team trustable. In this paper, we propose the fuzzy reputation model of a virtual telecare team, which is a reputation-based trust model based on fuzzy set theory. An illustrative example is also given in order to show the applicability of the model to the concept of a virtual telecare team.

• 의료법학
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• 제15권2호
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• pp.91-122
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• 2014

For a variety of reasons, the number of medical disputes is continuously rising. Due to the intrinsic qualities of medical treatments, one would find it more apt to subject medical disputes to general conflict resolution procedures rather than to once-for-all decisions under legal suits. To address the increasing medical disputes with greater professionalism and efficiency, the Medical Disputes Mediation Act was enacted and a medical dispute mediation system put in place, while drawbacks have been blamed to both. The current mediation procedures require the respondent's agreement as a disclosure requirement. A reasonable improvement to this would be to amend the regulation of agreement supposition, or to enforce procedural participation only to public health facilities managed by the national or regional government. Furthermore, small claims cases of 20 million KRW or less in claim may be considered for conciliation-prepositive principle. The concentration on small claim medical disputes is a phenomenon that can be addressed by carrying out maximum authentication commissions or similar measures, one of the solutions by enhancing the public trust in the Korea Medical Dispute Mediation and Arbitration Agency. The proper management of medical authentication teams is one way to address the existing problems in the authentication system. For this, the number of team members shall be increased under more flexible authentication procedures. All indemnity resources for medical accidents of force majeure must be borne by the Government, for it is the body principally responsible for social compensation. Placing this cost on the establisher of the subject medical facility holds the possibility of violating fundamental rights. While the costs for subrogation payment system for damages may be borne by the healthcare facility establisher, a deposit-based system must be created for cases in which the facility shuts down, without holding the responsibility for accident cause. Such change to a deposit-based system will evade the controversies of unconstitutionality, etc.

• Journal of Preventive Medicine and Public Health
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• 제41권1호
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• pp.30-38
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• 2008

Objectives : The aim of this study was to determine the relationship between the core properties of professional socialization and social status satisfaction, economic reward satisfaction, and subjective class identification. Methods : Medical knowledge and skill, autonomy, and professional value factors were used as essential properties of professional socialization to determine the association with job satisfaction and subjective class identification. The authors used a self-administered questionnaire survey and collected nationwide data between July and August 2003, with 211 responses used for final analysis. Results : 'Age' and 'trust and respect' were positively associated with social status satisfaction, and 'occupation' was negatively associated. 'Income' and 'trust and respect' were positively related to economic reward satisfaction, and 'practicing for oneself', and 'a sense of duty and attendance' were negatively related. 'Practicing for oneself', 'not believing explanations', and 'a sense of duty and attendance' had a positive relationship with subjective class identification. 'Income', 'knowledge system', 'medical mistakes', 'treating like goods', 'meaning and joy', and 'trust and respect' had a negative relationship. Conclusions : The core property variables of professional socialization had a different relationship with social status satisfaction, economic reward satisfaction and subjective class identification. In particular, many core property variables were associated with subjective class identification positively or negatively. The development of professional socialization would help promote job satisfaction and subjective class identification.

• 보건행정학회지
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• 제28권1호
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• pp.70-76
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• 2018

Background: The purpose of this study was to investigate the determinants of North Korean refugees' trust in South Korea health service. Methods: This study surveyed 168 North Korean refugees aged 19 and over living in Seoul, Gyeonggi, Incheon, and Gangwon. The collected data were analyzed by frequency analysis, t-test, analysis of variance, and hierarchical regression analysis to analyze the effect on the trust of refugees. Results: The difference analysis showed statistically significant difference according to duration of residence and employment status. The determinants of North Korean refugees' trust in South Korea health services were duration of residence, basic communication skills, health communication skills, and experience of health service. Conclusion: In order to increase the trust of North Korean defectors in South Korea medical services, it is necessary to resolve communication problems and improve the satisfaction of health services. For this, the interpreter service should be activated. And specific education should be given to the North Korean refugees about the health care system and the utilization methods of health service in Korea.