• 한국의료질향상학회지
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• 제26권2호
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• pp.66-76
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• 2020

Purpose:Hospitals provide top medical service using exceptional manpower, medical technology, and state-of-the-art equipment, thus raising the standard of customer satisfaction. In addition, their medical service is becoming higher than before. One-stop service is a good way to improve the quality of customer-centered service as a qualitative marketing strategy. This study thus aims to facilitate subsequent research and compare customer satisfaction before and after one-stop service. Methods: The study included 72 patients who received the reserved examination and one-stop service for 20 days from April 23 to May 12, 2014. The surveyed questionnaire data were analyzed using SPSS 18.00. Results: The comparison results of customer satisfaction showed that the satisfaction score was generally high in the areas of kindness of examination staff, the speedy/accuracy of work processing of examination staff, and the kindness of reservation staff. The group before one-stop service showed their dissatisfaction with repeated visits and difficulty of booking a desired day. The group after one-stop service showed dissatisfaction with the long waiting time for examination or same-day treatment. Conclusion: The one-stop service showed good results, but new uncomfortable issues for the customer were revealed as well, which may result in more work of employees. Considering the characteristics of various clinical departments, the author hopes to find an efficient operation plan through the development and improvement of an appropriate one-stop service method.

• 대한방사선기술학회지:방사선기술과학
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• 제44권5호
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• pp.503-512
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• 2021

The purpose of this study is to check the extent to which "instruction of physician or dentist" defined in the Medical Service Technologists, etc. Act is applied in relation to radiography examination procedures for radiological technologists. In addition, it is intended to present basic data on the requirement to revise the Medical Service Technologists, etc. Act in the radiological technologist's duty area and scope of work, The subjects of this study were radiological technologists with license, and the response data were collected after sending the questionnaire link written on the online questionnaire form. The final number of respondents were 1,018, and the response rate was 6.8%. Most of the negative responses were "I have never received 'instruction' for radiologic examination by a physician or dentist, including a radiologist in a medical environment." There were a high perception that "the professionalism in radiation examination on radiological technologists are higher than that of a physician or dentist." They answered that the current continuing education has a great impact on maintaining and continuing professionalism and learning new knowledge in the radiology field. In addition, the radiological technologists provide a very high level of education in areas related to radiography procedure ethics such as patient care, patient safety, and patient privacy protection, as well as specialized fields such as radiation-related examination methods, radiography examination dose, and patient exposure dose. Radiological technologists replied that they were receiving it consistently. In conclusion, in the current medical environment, the 'instruction' of a physician or dentist cannot be seen as being realistically performed. The phrase 'instruction' of a physician or dentist as defined in the Medical Service Technologists, etc. Act is considered inappropriate in respect of the fact that the state recognizes the qualifications of the medical service technologist through a license. It is thought that revision to a new term suitable for the current medical environment is necessary.

• 대한임상검사과학회지
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• 제56권1호
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• pp.21-31
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• 2024

본 연구의 목적은 의료기사를 의료인 종별에 포함시키는 것에 대한 기초 자료를 제시하는 것이다. 의료법에서 의료인을 의사, 치과의사, 한의사, 조산사, 간호사로 정의한다. 의료기사는 임상병리사, 방사선사, 물리치료사, 작업치료사, 치과기공사, 치과위생사로 구분한다. 한국은 의료인에 의료기사를 포함하지 않지만 일본과 대만은 의료인으로 규정하고 있다. 국제표준직업분류(ISCO-08), 한국표준직업분류(KSCO-2017), 일본표준직업분류(JSOC-2009), 대만표준직업분류(TSOC-2010), 미국표준직업분류(SOC-2018) 등의 다양한 표준직업분류를 비교하였다. 의료기사 교육체계는 4년제 대학과 3년제 전문대학 프로그램을 포함하는 것으로 설명하였다. 의료행위, 치료, 진료보조 분야에서 의료기사의 역할을 개략적으로 설명했다. 이러한 기초자료는 의료기사의 의료인 종별 포함의 의미에 대한 논의의 필요성과 의료인 종별 포함과 관련하여 의료기사의 전문성의 합법화에 기여할 것이다.

• 대한방사선기술학회지:방사선기술과학
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• 제27권4호
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• pp.67-74
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• 2004

전국 16개 시도의 44개 종합병원에 근무하는 방사선사 890명을 대상으로 방사선사의 인력양성 및 보건정책에 대한 사항을 특별시, 광역시, 중소도시의 지역별과 근속연수별로 구분하여 분산분석을 실시, 향 후 방사선사의 인력양성 및 보건정책에 관한 기초 자료를 제공하는 목적이 있으며 결과는 다음과 같다. 1. 방사선사의 교육과정에 있어서 근속년수별 분산분석 결과 4년제 방사선학과 개설과 교육과정 개정의 필요성을 20년 이상의 경력자가 5년 이하보다 높게 나타나 근속년수가 오래될수록 4년제 방사선학과 개설의 필요성을 느끼는 것으로 나타났다. 2. 방사선사에 대한 국가 보건정책에 대한 사항에서는 의료기사법의 개정의 필요성과 법정인력 확보의 필요성이 높게 나타났고, 방사선사의 인력배출 수급과 의료보험 청구시 방사선사 면허번호 청구 제도의 필요성이 지역별로 유의수준으로 나타났다.

• 대한방사선기술학회지:방사선기술과학
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• 제44권5호
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• pp.525-534
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• 2021

In order to provide high-quality medical services to the public and contribute to the improvement of public health, it is necessary to enact an independent law according to the work of radiological technologists. Therefore, this study intends to review the regulations related to radiographers in the Medical Service Technologists, etc. Act. and to present opinions and directions for enactment of individual laws for radiological technologists. An online survey was conducted to 15,000 radiological technologists working in medical institutions and education sites in Korea; 1,027 people (6.85%) responded. The questionnaire consisted of 3 questions on demographic characteristics, 5 questions on the scope of work, and 12 questions on the revision of the Medical Service Technologists, etc. Act. and the establishment of the Radiological Technologist Independent Act. Reliability and factor analysis were performed on 9 questions measured on a Likert 5-point scale in "Revision of the Medical Service Technologists, etc. Act. and the establishment of the Radiological echnologist Independent Act" among the questionnaire items. Reliability for the total 9 questions was Chronbach α=0.728. There was a high perception that the regulations related to radiological technologists were insufficient in the current Medical Service Technologists, etc. Act., and the perception that examinations performed by radiological technologists at medical institutions were included in medical practice was high. If the Radiological Technologist Independent Act is enforced, a high percentage of respondents said that they could receive legal protection through the institutionalization of the scope of work, that the status of radiological technologists would be improved, and the scope of work would be expanded. The response that the scope of work of radiological technologists should be included was the highest at 96.6%. In the analysis according to demographic characteristics, it was found that 96.7% of the respondents were agreed regardless of the factors. Radiological technologists will have to work hard to secure the public health by coping with new radiology devices, procedures and treatment methods. Therefore, as the results of this study, it is expected that the enactment and implementation of the Radiological Technologist Independent Act will contribute to the improvement of the quality of treatment for patients and to the public health.

• 대한방사선기술학회지:방사선기술과학
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• 제44권5호
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• pp.545-554
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• 2021

According to the changes of the medical environment of the times, it is necessary to discuss the issues of the doctor's medical guidance and to conduct continuous research so that alternatives can be prepared systematically. Furthermore, in order to enhance the professionalism of radiological technologists and to develop the medical technician system, the new Radiological Technologist Independent Act has been established, which contains the overall contents of the scope of work, professional qualifications, and specialized education of radiological technologists, and provides quality medical services to patients through professional procedures and treatment. In order to increase the level of medical care, the purpose, definition, mission, role, and scope of work specified in the Medical Act, Medical Service Technologists, etc. Act, the Enforcement Decree, and the Enforcement Rules were variously analyzed and new directions were presented. First, the definition of a medical technician should use a generic term so that the factors of conflict and prejudice could be resolved. Second, change the doctor's guide to doctor's prescription; and then legislate the authority to sign and write medical records after examination by radiological technologists, thereby prohibiting unlicensed technicians that seriously endanger patient safety. Third, an accurate definition of radiological technologists' roles should be established; not only selection and management of radiological technologists' work but also procedures and treatment for each radiology field should be specified to suit the current medical system. Fourth, a professional radiological technologists' qualification system and a specialized education system should be established in order to secure human resources that could provide patients trust in procedures and treatment based on professional knowledge and experience in the field of radiology. Fifth, the Education and Evaluation Institute should be operated in Korea education system to educate the professional knowledge and competency for students. In addition, it is necessary to in-depth analysis of foreign cases could be applied to the medical system and education system in Korea; it could strive to nurture systematic human resources.

• 대한방사선협회지
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• 제30권1호
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• pp.11-27
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• 2004

This study was based on the judgement that medical service is an important factor for every medical customers' and that the key to successful hospital management lies on how The service is provided. Dividing the medical service quality into the service qu

• 대한임상검사과학회지
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• 제49권2호
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• pp.55-68
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• 2017

최근 과학과 의료기술의 발전으로 의료행위에 있어 많은 변화를 가져왔으며 환자의 치료에 있어 그 역할이 강조되고 있다. 특히 임상병리사의 경우, 역할과 중요성이 의료과학 분야가 발달함에 따라 증가되고 있으며, 이에 따른 책임감 역시 증가하고 있다. 임상병리사의 전문성과 독립성의 증가로 더 이상 의사의 보조로만 여기지 않고, 의사의 진료와 의료기사 등의 의료 보조행위에 기초하여 현대 의료서비스는 보다 조직화되고 복잡화, 전문화 되고 있다. 그러나 "의료기사 등에 관한 법률"에서는 의료기사는 의사 또는 치과의사의 지도하에서만 면허범위 내의 행위가 가능하도록 규정하고 있다. 그래서 본 연구에서는 각종 의료행위에 있어서 임상병리사를 중심으로 하여 "의료기사 등에 관한 법률"에서 나타나는 문제점과 그 중에서도 의료업무, 의료지도에 관한 부분 등에 관해 살펴보았다. 결론으로 "의료기사 등에 관한 법률"에 명시된 의사의 지도에 대한 명확한 해석이 필요하며, 국가면허시험의 자격과 역할을 "의료기사 등에 관한 법률"에 명시하고, 임상병리사의 역할에 대해 보건의료인들과의 소통 또한 필요하며, 독립된 법제정으로 임상병리사들의 영역 확대와 전문성을 확대 강화하는 것이 필요할 것이라고 생각한다.

• 대한임상검사과학회지
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• 제51권1호
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• pp.93-104
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• 2019

본 연구는 국내의 진단검사의학과의 검사현황 및 인력배치현황과 검사 건수를 파악하기 위함이다. 지역별, 규모별 임상병리사를 대상으로 설문조사를 실시하여 최종 441부를 분석 자료로 사용하였다. 자료의 분석은 STATA (version 12.0)를 이용하여 Descriptive statistics analysis, Chi-square test, ANOVA test를 실시하였다. 병원 규모별 임상병리사 분포는 의원급 5.8명, 병원급 14.9명, 종합병원 25.8명, 대학병원 45.4명으로 나타났다. 부서별검사건수, 1인 1일 검사건수는 의원, 병원, 종합병원, 대학병원간의 유의한 차이가 있었다. 임상병리사의 1일 검사건수와 1일 적정 검사건수의 차이는 상급병원으로 갈수록 감소하는 것으로 나타났다. 정도관리는 상급병원의 부서별 정도관리 평균 시간은 2시간 이내로 나타났다. 급여만족도, 근무환경만족도, 검사성취도, 복지제도측면에서 의원, 병원급에서 불만족도 다수 차지하는 것으로 나타났다. 이는 선진국형 의료 수준에 맞는 신뢰성 있는 검사의 데이터를 제공하기 위해 임상 병리사의 근무환경에 따른 근무의 만족도와 임상검사의 정확도를 높이기 위해서라도 임상병리사의 처우개선에 초점을 맞추어야 할 것으로 사료된다.

• 대한방사선협회지
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• 제30권1호
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• pp.36-40
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• 2004

The purpose of this study was conducted by analysis of questionnaire about Radiotechnologist's medical services. The respondents were a student apprentice in university medical center, general hospital and minor general hospital. The study was conducted d