• 제목/요약/키워드: Management of the Work environment

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밀레니얼 세대 간호사의 간호근무환경, 직무 착근도, 직업존중감이 재직의도에 미치는 영향 (The Effect of Millennials Generation Nurse's Nursing Work Environment, Job Embeddedness and Job Esteem on Retention Intention)

  • 서은주;윤신희;김희정;홍은희
    • 대한안전경영과학회지
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    • 제23권2호
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    • pp.1-8
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    • 2021
  • The purpose of this study is to understand the impact of the nursing work environment, job embeddedness, and job esteem on the retention intention in the millennial generation nurses. The subjects of this study are nurses working in general hospitals with more than 300 beds. Among nurses born in the 1980s and early 2000s, 97 agreed to study. As a result of the study, there was a significant difference in academic background.(F=6.74, p=.002) In terms of final education, those with graduate or higher were higher than those with three-year graduation and four-year graduation Retention intention is the degree of job placement (r=.319, p=.001), job respect (r=.331, p=.001) had a positive relationship with the nursing working environment (r=-.252, p=.013) was negatively correlated. Factors affecting the retention intention is 12.9% explanatory skills as a result of the introduction of job embeddedness, nursing work environment, and job esteem. It is necessary to understand the characteristics of the generation in order to increase the retention intention as a millennial generation nurse.

병원간호사의 간호근무환경이 간호업무성과, 직무만족에 미치는 영향: 셀프리더십의 매개효과 (The effect of Nursing Work Environment of Hospital Nurses on Nursing Job Performance and Job Satisfaction : The mediating effect of Self-Leadership)

  • 김신희;곽윤복;이은희
    • 디지털융복합연구
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    • 제19권10호
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    • pp.509-519
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    • 2021
  • 연구의 목적은 간호사가 지각하는 간호업무환경에서 간호업무성과와 직무만족이 미치는 영향을 이해하는 과정에서 셀프리더십의 매개효과를 파악하기 위함이다. 본 연구에서는 A도에 소재한 종합병원 3곳에서 1년 이상 근무한 간호사를 대상으로 하였고, 총 225개의 자료를 최종분석에 사용하였다. 자료분석은 SPSS 22.0 프로그램을 사용하여 t-검정, ANOVA, Pearson의 상관계수 및 위계적 회귀 분석을 사용하였다. 간호업무환경과 간호업무성과의 관계에서 셀프리더십은 부분 매개역할(z=4.30, p<.001)을 하고 있으며, 간호업무환경과 직무만족의 관계에서 셀프리더십은 부분 매개역할(z=3.70, p<.001)을 하는 것으로 나타났다. 따라서 간호업무성과와 직무만족을 증진시키기 위해 간호근무환경의 개선과 셀프리더십을 향상시킬수 있는 관리방안의 수립이 필요할 것이다.

치과위생사의 환자안전문화 인식이 환자안전관리활동에 미치는 영향 (Influence of perceived patient safety culture on patient safety management activity in the dental hygienists)

  • 이다정;한수진
    • 한국치위생학회지
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    • 제16권6호
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    • pp.863-877
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    • 2016
  • The study aimed to investigate the influence of perceived patient safety culture on patient safety management activity in the dental hygienists. Methods: A self-reported questionnaire was completed by 292 dental hygienists in Seoul, Incheon and Gyeonggido from March 1 to April 8, 2016. The questionnaire consisted of general characteristics of the subjects (9 items), patient safety culture (44 items), and patient safety management activity (25 items) by Likert 5 point scale. Data were analyzed by t test, one way ANOVA, stepwise multiple regression test, and post-hoc Tukey test using SPSS 18.0 program. Results: The perceived patient safety culture was 3.50 on average. Entire organization was the highest score (3.68) and followed the communication process (3.55), the environment of work unit (3.47), the attitude of supervisor/manager (3.45), and the frequency of events reported (2.98). The average of patient safety management activity was 3.71. As for the factors of patient safety culture on patient safety management activity, communication process was the most influential factor (${\beta}=0.268$), and followed the entire organization (${\beta}=0.265$), the environment of work unit (${\beta} =0.166$), the frequency of events reported (${\beta}=0.104$), and among the control variables. Work place proved to be the only significant variable. Conclusions: In order to promote patient safety management activity of dental institutions, the patient safety culture should be created and established. The influence of communication process and patient safety culture at entire organization level was huge. So the environment of work unit and the perceived patient safety culture in the process of reported events were influencing factors. The strategy for patient safety management activity should be considered because of low level of perceived patient safety culture.

GIS를 활용한 하수도 유지관리시스템 개발에 관한 연구 (A Study on the Development of Waste-Water Maintenance Management System Using GIS)

  • 김기우;조성언
    • 한국정보처리학회:학술대회논문집
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    • 한국정보처리학회 2001년도 추계학술발표논문집 (상)
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    • pp.11-14
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    • 2001
  • 본 논문에서는 주로 도시의 하수관 시설물에 대한 유지 및 관리 업무를 보다 효율적이며 효과적으로 수행하기 위해서 해당 업무를 수행함에 있어 발생하게 되는 각종 규칙을 취득, 각종 공사자료를 데이터베이스화하여 업무수행자의 의사결정에 도움을 주는 하수도 유지관리시스템을 지리정보시스템과 연계 처리하는 통합전산환경 구축을 위한 하수도 유지관리시스템을 연구하고, 이를 개발하였다. 특히 기존 하수도 관리방법상의 문제점을 분석하고, 이를 개선할 수 있는 하수도 유지관리시스템을 이용하여 저렴한 유지관리비용으로 지속적인 지식의 축적과 통상적 업무 및 주요 의사결정 업무에 해결방안을 제공하고 보다 효율적이며 효과적인 하수관의 유지관리를 수행할 수 있었다.

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국내 하도급의 근로자 보호방안에 관한 연구 (Subcontractors Protection Scheme for Harmful Works in Korea)

  • 김병석
    • 대한안전경영과학회지
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    • 제10권4호
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    • pp.153-158
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    • 2008
  • It compared subcontractor with contractor that are wages, the labor hour and labor condition of the work environment back are inferior relative. The subcontractor which basically the contract workers evade the dangerous process or the difficult work, the dirty work back what is called 3D the case which does to keep a business is many. so With life it will be threatened consequent health directly. The possibility where the subcontractor will be exposed to danger work came to be high. Consequently it prevents the subcontract which danger work is insensitive from this research and immediacy of the subcontract workers who is weak hygiene circumstance complement the plan it will be able to secure the immediacy safety&health subcontract workers, substantially to prepare in the hazard subcontract proprietor. Thus, this paper aims at presenting countermeasures to substantially secure safety and health of subcontractors by preventing ill-advised subcontracting of harmful and hazardous operations and imposing partial occupational safety and health responsibility to employers to enhance safety and health environment of subcontractors.

도시가스 시설정보 관리시스템 개발 - 업무분석 및 시스템구성을 중심으로 (Development of City Gas Facilities Information Management System Work analysis and System configuration)

  • 서창완;문은호
    • Spatial Information Research
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    • 제4권2호
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    • pp.181-187
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    • 1996
  • 본 연구의 목적은 다양한 도시하부시설물 중 도시가스를 대상으로 시설정보관리시스템 개발을 위한 효과적인 업무분석과 시스템구성을 제안하는 것이다. 이를 위해서는 도시가스의 업무파악 및 사용자의 요구사항을 시스템에 반영하였으며, 기존 시설물관리시스템의 문제점을 파악하고 체계적인 시스템 개발을 유도하였다. 본 연구의 결과 업무분석시 사용자와의 계속적인 면담과정을 통해 기존 업무를 효과적으로 전산화 시킬 수 있었으며, 경영정보시스템(MIS)과 지리정보시스템(GIS)을 통합한 SI(System Integrate)측면에서 접근하는 것이 바람직한 것으로 나타났다. 그리고 시스템 구성시에는 현재와 미래의 컴퓨터환경을 고려하여 클라이언트 서버(Client-Server)환경의 시스템 개발이 적합함을 알 수 있다.

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공동주택관리 의식에 관한 연구 - 거주자와 관리자를 중심으로 - (The study on Consciousness of Multi-family Housing Management - Focused on Residents and Managers -)

  • 박지연;윤정숙;박지민
    • 한국주거학회:학술대회논문집
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    • 한국주거학회 2008년 추계학술발표대회 논문집
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    • pp.284-289
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    • 2008
  • The purpose of this study is to examine the consciousness of residents and managers in multi-family housing management. Research methods used in this study were survey, field study. The parts of evaluation tool are composed of maintenance, operating management, residential life management. The evaluation tool of questionnaire got contents through documents research. This study indicates; first, residents' evaluation about the degree of satisfaction was totally lower than its importance. Specially, perception on residential life management was lowest. Second, it seems that managers assume indifferent attitude toward management works. It was caused by low pay, inferior work environment, and residents' exceeding interferences. In future, such efforts as residents participation, improvements of managerial work environment are required for the housing management efficiency.

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온라인 교육 수용 환경에서 시니어들의 디지털 행동 이해: 근거이론 적용 (Understanding Seniors' Acceptance and Usage for Online Education Program: Based on Grounded Theory)

  • 장현용;박상철;고준
    • 지식경영연구
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    • 제21권2호
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    • pp.77-100
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    • 2020
  • This study conducted a qualitative study on 23 seniors over 55 years old to understand the digital behavior of seniors in the online education acceptance environment. Grounded Theory methodology was applied to the initial enrollment behavior, login behavior, and utilization behavior of online education program. Through the process of open coding, axis coding, and selective coding, the framework in the online education environment of the senior generation was finally derived. As a causal conditions for the senior generation to participate in the online education environment, goal orientation, relationship orientation, leisure orientation and external compulsory were derived, and shadow work appeared as the central phenomenon. Also, contextual conditions resulted in social change, physical and cognitive aging, and psychological atrophy. The intervening conditions included digital device acceptance, educational attitudes, environmental factors, and self-efficacy. Based on this, the action/interactions strategy formed a positive and negative attitude toward shadow work. As a result, positive response behavior, compromising behavior, and shadow work avoidance behavior were shown. It is hoped that this study will be reflected in future researches for the use of digital devices of the elderly and the expansion of online education participation and government policy.

양호교사(養護敎師) 업무(業務)에 대(對)한 인지(認知) 및 기대(期待) 조사연구(調査硏究) (A Study on Recognition and Expectation on School Nurse's Work at the Primary, Secondary School Students and Their Teachers in Suwon)

  • 박영남
    • 한국학교보건학회지
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    • 제4권1호
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    • pp.100-115
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    • 1991
  • The purpose of this study is to provide the necessary data for the effective performance of school nurse's work by comparing with the recognition and expectation on school nurse's work by the students and their teachers in school settings. The sample of this study was consisted of the 441 students and 535 teachers in Suwon. The data were collected by means of a structured questionnaire from 24th, Sept, to 29th, Sept. 1990. The collected data were analyzed utilizing SAS/PC program for percentage, frequency, mean, standard deviation and chisquare test. The major findings of this study were as follows: 1. The result of analysis in recognition on school nurse's work. There is no statistically significant difference 'depending on teachers' school level, sex, age and career with school nurse(P>0.05). The students show significant difference on their school level and sex(P>0.05). Also, in the areas of school nurse's work, school clinic management has the highest recognition and school environment management has the lowest recognition. 2. The result of analysis in expectation on school nurse's work. There is statistically significant difference depending on teachers' and students' school level: the order of expectation is elementary, middle, and high school(P<0.05). In the result of comparison with students' and teachers' expectation in the same school level, there is significant difference only in elementary school(P<0.05). However, there is no statistically significant difference depending on teachers' sex, age, career with school nurse and students' sex(P>0.05). Also, in the areas of school nurse's work, school clinic management has the highest expectation and school environment management has the lowest expectation. Synthesizing the result of the study, we can have the conclusion like following. First, students' recognition on school nurse's work is lower than teachers' because most of school nurse's work is performed through their homeroom teachers or other teachers. That can be the limitation for students to recognize school nurse's work. So, there must be a chance of regular meeting between school nurse and students to perform school nurse's work effectively. For this. we must change our educational system and make school nurse charge regular lesson. Second, in each area of school nurse's work, both students' and teachers' recognition and expectation about the area of school environment management has much lower score than the other areas. This indirectly shows the school nurse don't do the work of the area actively. So, school nurses must make an effort to do the work of the area actively. And we must enforce the education of this area in education for new school nurses or re-education for school nurses.

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Customer Satisfaction Management and Service Quality According to the DISC Behavior Type

  • SO, Young-Jin;LEE, Ji-Yeon;CHOI, Young-Jin;LEE, Woo-Sik;CHO, An-Jin;YOUN, Myoun-Kil;KWON, Lee-Seung;CHOI, Eun-Mee
    • 유통과학연구
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    • 제18권12호
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    • pp.79-90
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    • 2020
  • Purpose: This study aims to explore the service improvement and marketing strategy to measure the effect of the DISC (dominance, influence, steadiness, conscientiousness) behavior type of hair salon workers on service quality and marketing. Research design, data and methodology: 236 responses were analyzed by distributing questionnaires to hair salon workers through SNS. Factor analysis and reliability analysis were applied and the influence of job factors on work satisfaction and turnover intention, and the statistical significance of the DISC behavioral type adjustment effect verified. Results: First, among the general characteristics of the survey subjects, the most common respondents were women and interns in their twenties, with less than four years of experience and less than three years of work experience on site. Second, the working environment, employee relations and compensation policies caused by work-related factors have shown a major influence on work satisfaction. Third, the working environment and human relationships among the job factors have an impact on turnover intention. Conclusions: The working environment, human relations, and compensation system derived as job factors had a crucial effect in service quality and marketing on job satisfaction, and among job factors, working environment and human relations had a significant influence on turnover intention.