• Title/Summary/Keyword: Management evaluation

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A study of appropriateness evaluation method for quality activity management of Software R&D Project (융복합 시대의 국가 SW R&D 프로젝트에 대한 품질활동관리 적정성 평가 방안 연구)

  • Seo, Young Wook;Chae, Seong Wook
    • Journal of Digital Convergence
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    • v.13 no.8
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    • pp.91-99
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    • 2015
  • Reviewing the previous researches related to SW quality, we find that they are mostly quality evaluation models for SW quality improvement and maturity-design models for software project management evaluation. There are few studies for the appropriateness of SW quality management by Quality Control(QC) functions. Moreover, they are bound for government's SW R&D projects in the view of the third party. Therefore, we propose means for the objective evaluation of SW quality management's appropriateness by QC functions. For this reason, there are three research proposes in our study as follows. Firstly, we produce problems for the evaluation of the existing government's SW R&D project management's appropriateness. Secondly, to overcome the drawbacks for the evaluation of the appropriateness of SW quality management, new appropriateness evaluation methods are proposed. Lastly, we investigate the availability and effectiveness of the appropriateness evaluation methods for WBS projects.

A Study on Evaluation Model of Business Process Management Systems based on Analytical Hierarchy Process (AHP 기반의 비즈니스 프로세스 관리시스템 평가 모형에 관한 연구)

  • Yu, Sung-Yeol
    • Management & Information Systems Review
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    • v.31 no.4
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    • pp.433-444
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    • 2012
  • The purpose of this study is to develop the evaluation model of BPMS(business process management systems) based on AHP(analytical hierarchy process). In this study, we draw some criteria to select BPMS solution from a experts panel. And, we develop an evaluation model based on AHP method. As a result, each organization can select the effective BPMS solution from the proposed evaluation model.

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A Derivation of Evaluation Item about Enterprise Security Management

  • Kim, Sun-Joo;Jo, In-June
    • Journal of information and communication convergence engineering
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    • v.8 no.5
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    • pp.544-548
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    • 2010
  • The Enterprise Security Management system is a centralized control system based on predefined security policies by organizations. In Korea, there is a Common Criteria security certification according to the strict standards for various features. As the needs of information security product are increasing, the ESM system should be evaluated with quality characteristics. In this paper, we propose evaluation items for functionality and performance of Enterprise Security Management system, and the best practices for evaluation.

An Implementation of Total Data Quality Management Using an Information Structure Graph (정보 구조 그래프를 이용한 통합 데이터 품질 관리 방안 연구)

  • 이춘열
    • Journal of Information Technology Applications and Management
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    • v.10 no.4
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    • pp.103-118
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    • 2003
  • This study presents a database quality evaluation framework. As a way to build a framework, this study expands data quality management to include data transformation processes as well as data. Further, an information structure graph is applied to represent data transformations processes. An information structure graph is absed on a relational database scheme. Thus, data transformation processes may be stored in a relational database. This kind of integration of data transformation metadata with technical metadata eases evaluation of database qualities and their causes.

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Development of the Enterprise Process Evaluation for Small and Medium Business Consulting (중소기업 경영컨설팅을 위한 전사적 프로세스 평가모델 개발)

  • Cho, Jey-Ryong;Lee, Heejung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.4
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    • pp.41-47
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    • 2012
  • To adapt to a rapidly changing business environment, introduction of new management techniques and innovative activities are crucial. In the case of small and medium companies, the compensation for scarce management resources and sustainable development can be obtained from advantage of management consulting. In this study, we propose the enterprise process evaluation model for small and medium business consulting, which can deploy the process improvement activities with considering the process maturity level within an organization. The process evaluation area of proposed Small and Medium Business, Staged Maturity Model (SMB-SMM) consists of four following parts: supply management, demand management, business management, and research and development (R&D) management. For each area, we set goals and also define the practices to achieve their goals respectively. By applying the SMB-SMM model to the small and medium sized companies, the process maturity level can be defined. And then to overcome the gap between the goals and evaluation results, the customized management consulting activities can be drawn from the predefined consulting approaches from the SMB-SMM.

A Study on the Development and Institutionalization Plan of a Quantitative Evaluation Model of Defense Quality Management System (국방품질경영체제(DQMS) 정량평가모델 개발 및 제도화 방안 연구)

  • Kim, Young Hyun;Ha, Jin Shik
    • Journal of Korean Society for Quality Management
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    • v.50 no.2
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    • pp.183-197
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    • 2022
  • Purpose: The purpose of this study is to develop a quantitative evaluation model for the defense quality management system and suggest institutionalization plans. To this end, another existing evaluation model was reviewed and analyzed to develop a quantitative evaluation model applicable to military institutions. Methods: In this study, in order to establish a DQMS quantitative evaluation model, a military product quality level survey model and a defense quality model operated in the defense field were analyzed. In addition, evaluation models and indicators were analyzed by investigating evaluation models operated by other institutions and private sectors. Results: As a result of the study, the total score of the DQMS model was 1,000 points, 600 points for maturity level indicators and 400 points for operation performance indicators, and the evaluation items consisted of 7 major categories and 25 middle categories. The maturity level index 600 points are 70 points for organizational situation, 60 points for leadership, 40 points for planning, 100 points for support, 180 points for operation, 90 points for performance evaluation, and 60 points for improvement. Conclusion: It will be easy to quantify and evaluate the operating level of DQMS certified companies through the application of the DQMS quantitative evaluation model and evaluation criteria presented in this study. As a result, it will be possible to grasp the level of quality management system and the areas of improvement, and the overall level of improvement can be expected by inducing voluntary improvement activities through sharing of best practices and identifying improvement cases.

A Analysis of Relative Importance of Evaluation Categories for Hospital Food Service by Analytic Hierarchy Process (AHP기법을 이용한 병원 환자식 운영 품질 평가 분야의 중요도 분석)

  • Sohn, Chun-Young;Yang, Il-Sun
    • The Korean Journal of Food And Nutrition
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    • v.23 no.4
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    • pp.470-477
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    • 2010
  • The purposes of this study were to identify the evaluation categories, areas, attributes of the hospital food service and to define the relative importance of the evaluation categories, areas, attributes of the hospital food service using analytic hierarchy process. A survey was conducted from January 8th to 25th in 2007. Questionnaires were mailed to the 310 directors of dietetic departments of hospitals that included 160 primary hospitals, 107 secondary hospitals, and 43 tertiary hospitals. The result of the analytic hierarchy process indicated that relative importance of evaluation category was 0.5259 for food service management and 0.3407 for nutrition care. The food service management consisted of four subcategories, which are equipment standard, sanitation, production, and delivery service. Sanitation(relative importance: 0.2652) was the most important area among the subcategories and it was followed by equipment standard(0.2067), delivery service(0.1864) and production(0.1848). The nutrition care has two subcategories, menu management and meal management. The relative importance of menu management(0.4174) was higher than that of meal management(0.3555). The quality of food service and nutrition care to inpatients can be improved by the evaluation system based on appropriate applications of the developed evaluation indicators for hospital food service systems.

A Study on the Improvement of Information Security Management Condition Evaluation in Public Sector through the SCAP Analysis by NIST in U.S. (미(美) NIST 보안성 자동평가프로토콜(SCAP)분석을 통한 공공기관의 정보보안관리실태 평가제도 개선방안 연구)

  • Jee, Yoon Seok;Lee, Yong Suk;Yoon, Duck Jung;Shin, Yong Tae
    • Journal of Information Technology Applications and Management
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    • v.26 no.4
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    • pp.31-39
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    • 2019
  • The 129 public institutions in Korea are subject to Information Security Management Condition Evaluation (ISMCE) as a part of the government management evaluation system by the Ministry of Economy and Finance. ISMCE is started in 2006 with the central government institutions, and applied to the all public institutions in 2009. This evaluation is annually conducted by the National Intelligence Service through the site visits, and the number of the evaluated institutions is increasing year by year. However, the process of ISMCE - identifying existing vulnerabilities in the information system - is conducted manually. To improve this inconvenience, this paper introduces the various evaluation system in the major countries, especially in the United States, and analyzes the Security Content Automation Protocol (SCAP) by NIST. SCAP is automation protocol for the system vulnerability management (in technical fields) and security policy compliance evaluation. Based on SCAP, this paper suggests an improvement plan for the ISMCE of Korea.

A Knowledge-Based System Using a Neural Network for Management Evaluation and its Support

  • Kim, Soung-Hie;Park, Kyung-Sam;Jeong, Kuen-Chae
    • Journal of the Korean Operations Research and Management Science Society
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    • v.19 no.2
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    • pp.129-151
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    • 1994
  • Recently, Decision Support Systems (DSS) research has seen a more to combine Artificial Intelligence (AI) including neural network techniques with traditional DSS concepts and technologies to build an intelligent DSS or a knowledge-based DSS. This article proposes a Management Evaluation and its Support System (MESS) as a knowledge-based DSS. The management evaluation of a firm means the performance of all managerial operations is appraised by considering the situations of the firm. A neural network is used to represent the management evaluation structure as a suitable means of management knowledge representation. Finally a case study in a telecommunication corporation is presented.

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The Development of Evaluation Model for New Business Projects Using AHP and Case Study of Telecommunication Equipment Company (AHP를 이용한 신규사업과제의 평가모형 개발 및 통신장비회사의 사례연구)

  • 조성백;한인구
    • Journal of the Korean Operations Research and Management Science Society
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    • v.27 no.1
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    • pp.53-73
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    • 2002
  • The launch of a new business is crucial to the future growth and profitability of a company. A new business project typically requires a large amount of resources while it has a high possibility of failure. The evaluation of new business opportunities is therefore quite a critical decision-making to companies. This evaluation includes screening of a large number of criteria at a time which often makes desision-making very complicated. Management should evaluate the business alternatives in a sound and consistent manner that is hard to achieve because the new business evaluation is a typical semi/unstructured decision-making problem. The difficulty in such an evaluation will increase if it is required for management to consider both quantitative and qualitative criteria simultaneously. Under these circumstances, this study has proposed a decision-making framework that utilizes analytical hierarchy process(AHP). This study has identified a set of criteria essential to the new business evaluation and suggested a systematic framework for it. Both qualitative and quantitative evaluations are incorporated into the single framework in this study.