• 디지털산업정보학회논문지
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• 제18권2호
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• pp.61-75
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• 2022

The purpose of this study is to analyze the impact of quality management system requirements, a management innovation technique, on business performance to secure the competitiveness of SMEs in an environment of increasing uncertainty in the global economy and intensifying competition. To this end, a survey was conducted on small and medium-sized enterprises (SMEs) operating a quality management system, and statistical analysis was performed through validity and reliability analysis, regression analysis, and group analysis using IBM SPSS 26.0. As a result of the study, it was found that planning, operation, support, and improvement, which are the core requirements of a quality management system, have a positive effect on business performance. In addition, through group analysis, it was found that the effect of quality management system requirements on business performance varies according to the level of the company. This means that the importance of quality management requirements required for strategy establishment varies according to the quality management introduction level of small and medium-sized manufacturers, and it can be used for small and medium-sized manufacturers to set strategic directions.

• 대한안전경영과학회지
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• 제16권3호
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• pp.327-333
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• 2014

Changes in the business environment in which intense and sustained growth and survival must meet a variety of customer needs (Q, C, D) and business side of the enterprise for profit structure reformation is absolutely necessary for innovation activities. So far, management of innovation in method BPR, PI, OVA, 6 Sigma, Strategic Purchasing, PPM, SCM etc. are being introduced. However, they have a limit of partial optimization and improvement-oriented techniques. So this paper studied the TPI(Total Profit Innovation) application in order to derive empirical methodology to maximize profitability for the domestic S foundry factory. To this end, long-term gains through structural analysis and intensity analysis to ensure continued growth and profitability strategy are devised through management Innovation analysis. And improvement projects was presented to solve main issues of five categories(Inventory, Sales Mix, Cost, Quality Cost, Skill and Work-load) We will expect the office productivity improvement and financial performance improvement and then continually accumulate and review the results.

• 대한영양사협회학술지
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• 제22권1호
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• pp.53-69
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• 2016

The purpose of this study was to analyze the importance-performance of clinical nutrition management in convalescent hospitals. The research was carried out based on questionnaires administered from March to April, 2015 to 73 dietitians at 40 convalescent hospitals in the Gyeongnam area. There was a statistically significant difference between the mean scores for importance (4.01/5.00) and performance (2.95/5.00) of clinical nutrition management. The importance and performance grid analysis showed that participation in a nutritional management committee, administration of patients using a cooperation program among hospital departments, cooperation with a medical team on patient's nutrition status, nutrition initial assessment, nutrition care process for patients showing malnutrition, nutrition care process for tube feeding patients, management of a therapeutic diet, meal management using dietary slip instructions including a therapeutic diet, and explication of a therapeutic diet for patients scored high regarding importance and performance (doing great area). Medical records on patient's nutrition management, and nutrition counseling for requested patient scored low regarding the importance and high regarding performance (overdone area). Participation in medical rounds, personal nutrition education for patients, group nutrition education for patients, nutrition education for medical teams, development of a menu for therapeutic diet and standardized recipes, and provision of information on diet therapy for patients after discharge scored low regarding importance and performance (low priority area). Accreditation of convalescent hospitals and interest of medical professionals in clinical nutrition management were effective variables for the importance-performance gap of clinical nutrition management. In conclusion, the accreditation process and positive awareness of medical professionals with regard to clinical nutrition management had positive effects on reduction of the importance-performance gap in clinical nutrition management at convalescent hospitals. The strength of clinical nutrition management in the accreditation and development of an education program for increasing medical team or administrator interest in clinical nutrition management could lead to improvement of clinical nutrition management for elderly patients in convalescent hospitals.

• 정보관리학회지
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• 제21권4호
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• pp.133-152
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• 2004

정보시대의 도래로 정보량은 기하급수적으로 증가하게 되었고, 이러한 대량의 정보로부터 이용자 개개인에게 적합한 정보를 적시에 제공할 수 있는 방법으로 SDI 서비스가 연구${\cdot}$개발되어 왔지만, 현실적으로 그 활용도는 매우 낮은 것으로 조사되었다. 이에 본 논문에서는 그 원인을 분석하고 SDI 시스템의 성능을 개선시킬 수 있는 적합성 피드백 기반 SDI 시스템을 개발하고자 하였다. 본 연구의 실험을 위해 개발된 실험시스템은 이용자 최소개입 피드백기반 SDI 시스템, 완전자동 피드백기반 SDI 시스템, 그리고 이용자 최대개입 피드백 기반 SDI 시스템이며, 새로 개발된 3개 시스템의 성능 개선정도를 평가하기 위해 네 번째 시스템으로서 전통적인 SDI 서비스에서 사용하고 있는 방법으로 시스템을 개발하였다. 실험결과 이용자 최대개입 피드백 기반 SDI 시스템이 가장 높은 성능을 보여 주었고, 완전자동 피드백 기반, 이용자 최소개입 피드백기반, 전통적 SDI 시스템 순으로 나타났으며, 피드백기반 시스템들은 피드백이 진행될수록 그 성능이 향상되는 것으로 나타났다.

• 보건행정학회지
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• 제11권4호
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• pp.54-69
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• 2001

This study was conducted to assess factors associated with the degree of performance of qualify improvement(QI) activities. A mailed questionnaire survey was conducted between September 15 and October 30, 2000, with the staffs being charge of QI at each of the hospitals with 400 beds or greater. Of the 108 hospitals eligible for inclusion in our study, 79 participated, yielding a response rate of 73.1%. After excluding 12 hospitals that did not perform any QI activities, 117 responses from 67 hospitals were used for the analysis. Using the Malcolm Baldrige National Quality Award Criteria(MBNQAC), perceived performance of QI was measured in terms of the improvement of the quality of clinical practice, clinical supporting department, administrative procedure of receiving care, customer satisfaction, efficiency and standardization of work process. Factors evaluated for the association were the extent of QI implementation, compliance to 5 QI principles, participation of hospital CEOs, budget allocation, history of QI, and bed size. Path analysis was performed to assess the relationship between QI performance and these factors. Major findings of this study are as follows. Hospitals showing higher degree of QI implementation (path coefficient=0.5967, p<0.001)) and better compliance with the basic principes of QI(0.5736, p<0.05) tended to achieve better performance. Path analysis results showed that interest and participation of hospital CEOs(0.1954, p<0.05) and compliance with the basic principes of QI(0.4028, p<0.0001) indirectly affected the outcomes of QI by influencing the intermediate variable of the level of QI implementation. This study results suggest that having employees have a good orientation of the basic concept and principes of QI through relevant training be the most important requirement to achieve better outcomes from QI activities. In addition, to educate leaders of hospitals the need of active implementation of QI is important to encourage their participation and draw strong support for QI programs.

• 지식경영연구
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• 제12권5호
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• pp.71-87
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• 2011

This study focuses on influencing factors of TAM on personality, subjective norm and then examines the relationship between influencing factors such as KMS usage and system performance. The survey was collected from KMS users by e-mail and on-line questionnaire. Finally, 206 questionnaires were chosen for the analysis of data. It was analyzed by SPSS and AMOS for the frequency analysis, reliability analysis, CFA(Confirmatory Factor Analysis) and SEM(Structural Equation Modeling). The results were as follows. First, subjective norm is found to be especially important to KMS usage. Second, Extraversion positively moderated the relationship between subjective norm and perceived usefulness. Third, KMS usage is significant to personal performance such as knowledge growth, decision making and the ability of problem solving. This study proposed that the usage of Knowledge Management System positively contributes to the improvement of personal performance.

• 경영과학
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• 제31권3호
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• pp.77-94
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• 2014

This study empirically investigated the relationships among inter-organizational cost management (IOCM), cooperation with suppliers, information exchange between partners, inter-organizational learning, control integration, and the supply-chain performance of a firm. The results showed that the adoption of IOCM positively affects the collaboration between buyers and suppliers, which also leads to the increased information flow between them. According to the results of this study, it was found that inter-organizational information flow causes inter-organizational learning, and this learning contributes to the improved supply-chain performance. In this study, the positive effects of the cooperation with suppliers through IOCM on the control integration in supply-chains were not empirically confirmed. However, the impact of IOCM on control integration was significant and positive. Finally, the fact that the enhanced control integration can improve the supply-chain performance of a firm was empirically demonstrated.

• 통상정보연구
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• 제8권1호
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• pp.305-323
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• 2006

Though trade shows have emerged as an increasingly significant component in companies' international promotional tools, little research has examined this activity and previous findings on this theme are few and mostly foreign. With the trade show costs rising, exhibitors are forced to exert more effort to their trade show success. This research studies the effectiveness of trade show as a international promotion method and suggests strategic management program to enhance trade show performance such as image-building, sales-related, information-gathering, and relationship-improvement. Our suggestions are as follows: (1) Marketing executives should make a plan for trade show management and set their trade show objectives before trade show opens. (2) Companies should reinforce pre-show promotion and booth staff training. (3) After trade shows close, it should measure their trade show performance. These are key success factors for companies to enhance their trade show performance. By implementing these success factors effectively, exhibitors can have better performance of trade show.

• 산업경영시스템학회지
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• 제31권2호
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• pp.28-35
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• 2008

Most organizations have recently put more emphasis on the improvement in service quality. This phenomenon could come from the recognition that service quality plays an essential role in enhancing organization's business performance. Hence this paper presents a framework for improving such service quality. The presented framework involves the methodology for (i) developing service quality indices, (ii) measuring and evaluating service quality, (iii) analyzing the level of service quality, (iv) constructing the quality improvement road map, (v) determining the quality improvement action plan. This methodology is intended to create self-sustaining improvement in service quality from the entire organization's perspective. An illustration is also given.

• 대한안전경영과학회지
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• 제19권4호
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• pp.253-260
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• 2017

Due to dramatic changes in the trend of corporate management in economics, labor and government, companies are being asked to adapt creative and innovative organizational culture in order to keep sustainability. Under the circumstances, flexible working hour becomes one of very effective method for organization culture improvement. Recently, M company has introduced the new policy of working hours that employees can choose a couple of different time options depending on their personal situations. And it turns out to be very effective to work & life balance, increasing organizational vitality, improving efficiency of business and productivity, recruitment of core human resources, and prevention of deviation; both team and personal performance levels has significantly improved. Therefore, it is highly recommended to adapt flexible working policies for companies seeking for a long term, sustainable corporate vision.