• Journal of Korean Society for Quality Management
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• v.26 no.3
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• pp.100-107
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• 1998

To evaluate the total quality activities is the most fundamental and critical process as one of the PDCA cycle. The quality award criteria such as Malcolm Baldrige National Quality Award and Deming Award can be a, pp.ied to the guideline for evaluating quality activities. We can identify several important factors for TQM by referring quality award criteria, but they don't suggest how efficiently implement TQM. In this paper, two methodologies are a, pp.ied to evaluate the TQM activities comparatively. One of them is the traditional scoring system (TSS) by analytic hierarchy process (AHP). TSS is the system which evaluates the performance of TQM by the weighted sum of critical success factors. Several quality award system are typical examples of TSS. The other is the efficiency measuring system (EMS) by data envelop analysis (DEA). DEA outperformed other alternative methods to measure the efficiency and it can be a, pp.ied to evaluate the TQM activities. The evaluation system by DEA can be named as EMS. The objective of this paper is to suggest a model called TAE (Total quality management Activities Evaluation), for evaluating TQM activities. In this model TQM organizations are classified into four types by considering TSS and EMS. Those types are high weighted sum and high efficiency type, high weighted sum and low efficiency type, low weighted sum and high efficiency type, and low weighted sum and low efficiency type. Therefore TQM organizations must not only make efforts to get the higher scores in terms of TSS, but also take necessary steps to enhance their efficiencies.

• Journal of Korea Society of Digital Industry and Information Management
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• v.8 no.1
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• pp.207-220
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• 2012

The goal of the information system in tourism, like that of general information systems, is to create users' information needs so that the users continuously revisit the information system and retrieve the information on a regular basis. However, unlike any other information systems, the primary objective of the tourism information system is to attract tourists to the tourist sites rather than to create the users' needs for their future revisits to the information system. The tourism information system is therefore more closely related to tourists' overall tourism destination image towards the tourism destination. In this respect, the evaluation of the tourism information system should be based on tourists' overall tourism destination image towards the sites. This study examines how tourists' overall tourism destination image towards the sites affect the evaluation of the tourism information system. Specifically, I employ the tourism information system provided by Sokcho and Delone and Mclean(2003)'s the Information System Success Model in order to investigate this research question.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1999.04a
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• pp.172-172
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• 1999

• IE interfaces
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• v.17 no.2
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• pp.169-179
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• 2004

In supply chain management, supplier capacity is very important to meet the customer demand quickly. This paper studies a supplier evaluation structure and then suggests a methodology using fuzzy theory for selecting an effective supplier. Several quantitative and qualitative evaluation factors should be analyzed in the evaluation structure. The qualitative factors includes not only product and service qualities but financial condition. The methodology deals with both the quantitative and qualitative factors together through fuzzy inference. A case study is also presented to show how to choose the best one among potential suppliers.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.31 no.3
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• pp.125-149
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• 2020

This study examined the problems of evaluating records management institutions of District Offices of Education (DOE) and conducted literature reviews, surveys, and in-depth interviews to suggest improvement measures. This study analyzed survey questions (response rate 52.8%) of records management officers in charge of records management in 176 DOE and in-depth interviews of records managers from 15 institutions who agreed to participate. Based on the analysis of the surveys and interviews, a further interview was conducted with a records manager responsible for records management institution evaluation at the National Archives of Korea (NAK). All of the results were aggregated to derive improvement measures in the areas of evaluation environment, agents of evaluation, and evaluation policy. The results of this study can be used as references to implement evaluations for records management institutions that reflect the characteristic of each institution type.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1999.04a
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• pp.415-415
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• 1999

• KIEE International Transactions on Power Engineering
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• v.3A no.3
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• pp.119-123
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• 2003

Successful operation of power systems under the deregulated electricity market depends on the management of the transmission system reliability. Quantitative evaluation of the transmission system reliability is an important issue. Particularly, the nodal reliability indices can be of value in the management and control of congestion and reliability of the transmission system under the deregulated electricity market. In this study, a method developed for the reliability evaluation of the transmission system is presented. The Monte Carlo methods are used because of their flexibility when complex operating conditions are being considered. The usefulness and effectiveness of the proposed method are illustrated by a case study with the KEPCO system.

• Journal of Urban Science
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• v.7 no.2
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• pp.11-19
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• 2018

Local governments in South Korea are making efforts to promote highly effective policies through activating communication with citizens as a major innovation strategy. The performance evaluation system includes new performance indicators related to communication with citizens. This is a change to build a consumer-centered performance management system. The purpose of this study is to present guidelines when developing and applying the communication indicators promoted by local governments with interest. For this purpose, the development scope and management methods of the communication performance indicators are presented. For communication performance management, this study emphasized building a strategy planning based performance management system, presenting information that can be understood by citizens, complying with the development procedures of performance indicators, and improving qualitative indicators. In addition, for effective performance management, this study presented the decision-makers' strong willingness, gradual expansion of communication evaluation, establishment in organizational performance culture, and so on.

• Korean Journal of Construction Engineering and Management
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• v.11 no.1
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• pp.3-15
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• 2010

Many enterprises have adopted various management techniques and IT systems such as "Process Management", "ERP" for coping with rapid business environment change and for continual growth. However, the separation problem between business process and IT system which causes reduction of business management efficiency has occurred for the lack of integration management mechanism. To solve this problem, many companies try to adopt BPM (Business Process Management) concept. The purpose of this study is to identify this separation problem in Korean construction companies which are trying to apply BPM to their business through evaluating IT system support to business processes. This study indicated the need of evaluation through current researches and case studies, then made hierarchy of home business of construction companies and analyzed IT systems for supporting business. The evaluation method is designed based on these researches. This study proposed the implications for adopting BPM in construction companies based on evaluation results analysis.

• Journal of Korean Society of Archives and Records Management
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• v.13 no.2
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• pp.115-147
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• 2013

This study evaluated the implementation of preservation functions and the degree of implementation in standard records management systems (SRMS) for public agencies. For evaluation, it identified digital preservation activities by analyzing legislation and standards for public records management, especially functional requirements for records management system. Compared to these, it pre-evaluated the functions that SRMS claims to be implemented. It was found that preservation functions implemented in SRMS mainly focuses on migration to standard format. A checklist was made based on the adjusted scope by reflecting the result of pre-evaluation and was distributed to record managers who work for public agencies. This study found that the preservation functions were relatively compliant with the functional requirement for records management system for public agencies, but the way of implementation hardly support records managers of public agencies. The preservation functions of SRMS must be improved or be reconsidered based on the results and further studies.