• Title/Summary/Keyword: MIS(Management Information Systems)

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An Analysis of Major Failure Factors to Reduce the Dysfunctions of Electronic Commerce (전자상거래의 역기능 개선을 위한 주요실패요인 분석)

  • Han, Kyeong-Seok;Noh, Mee-Hyun
    • Asia pacific journal of information systems
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    • v.8 no.1
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    • pp.103-124
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    • 1998
  • The recent information society is affected by new technologies including EC(Electronic Commerce), CALS(Commerce At Light Speed), EDI(Electronic Data Interchange), telecommuting and teleconferencing. The research goal of this paper is to identify major failure factors to reduce the dysfunction of EC and to suggest possible strategies that overcome those obstacles. The research methodologies of major failure factors are very similar to those of critical success factors which were widely used in MIS research areas. Ideally EC provides the possibility of a win/win situation for vendors and consumers. A survey study was performed using questionnaires. The factor analysis was performed to identify failure factors. Several hypotheses were set up to identify the major failure factors to reduce the dysfunction of EC. The regession analysis was performed to test those hypotheses and to understand the relationships between the major failure factors identified and the performance variables such as satisfaction, usage, and usefulness. Finally, the paper suggests alternatives to activate EC in terms of regulations, social rules, a technological model, etc.

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REDISCOVERING THE LEXICOGRAPHIC LINEAR GOAL PROGRAMMING MULTIPLEX MODEL

  • Park, Byung-Kwon;Lee, Jae-Jung
    • Journal of Korea Society of Industrial Information Systems
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    • v.6 no.2
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    • pp.63-73
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    • 2001
  • An alternative approach to formulating a special class of linear goal programming (LGP) models is presented. We propose a formulation of the LGP model that can include the decision variables in the objective function. We specifically propose that the position of the decision variables in the objective function be used to eliminate goal constraints whose sole purpose is to indirectly optimize decision variables. For the select group of LGP problems wherever indirect optimization of decision variables are sought, the alternative LGP model formulation is able to reduce the size of these LGP models and in turn the computational effort required for their solution.

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Multiclass SVM Model with Order Information

  • Ahn, Hyun-Chul;Kim, Kyoung-Jae
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • v.6 no.4
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    • pp.331-334
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    • 2006
  • Original Support Vsctor Machines (SVMs) by Vapnik were used for binary classification problems. Some researchers have tried to extend original SVM to multiclass classification. However, their studies have only focused on classifying samples into nominal categories. This study proposes a novel multiclass SVM model in order to handle ordinal multiple classes. Our suggested model may use less classifiers but predict more accurately because it utilizes additional hidden information, the order of the classes. To validate our model, we apply it to the real-world bond rating case. In this study, we compare the results of the model to those of statistical and typical machine learning techniques, and another multi class SVM algorithm. The result shows that proposed model may improve classification performance in comparison to other typical multiclass classification algorithms.

A Service System Design to Support Medical Tourism in South Korea (한국 의료관광 서비스시스템 디자인)

  • Yoon, Hee Sung;Cho, Sung Woock;Sugumaran, Vijayan
    • Information Systems Review
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    • v.15 no.2
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    • pp.59-73
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    • 2013
  • Healthcare costs are continuously increasing due to longer life expectancy and providing global healthcare services through medical tourism is new service growth engine for Korea. Several countries have well established programs and infrastructure dedicated to medical tourism. South Korea is attempting to become a major player in this domain by undertaking broad initiatives. The success of medical tourism is greatly impacted by easy access to two types of information, namely, medical and travel information. The National Health Insurance System in Korea collects huge amount of clinical and financial information from all hospitals. However, this information does not get used effectively in health and travel information systems to support medical tourism. This paper provide clear process map of medical tourism to understand how the patient and information process both medical and tourism fields also describe the need of customer and service provider. In this paper, we develop a medical tourism service system that will promote information exchange and service delivery.

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Analysis on ISMS Certification and Organizational Characteristics based on Information Security Disclosure Data (정보보호 공시 데이터를 이용한 정보보호 관리체계 인증과 조직의 특성 분석)

  • SunJoo Kim;Tae-Sung Kim
    • Information Systems Review
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    • v.25 no.4
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    • pp.205-231
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    • 2023
  • The Information Security Management System (ISMS) is a protection procedure and process that keeps information assets confidential, flawless, and available at any time. ISMS-P in Korea and ISO/IEC 27001 overseas are the most representative ISMS certification systems. In this paper, in order to understand the relationship between ISMS certification and organizational characteristics, data were collected from Korea Internet & Security Agency (KISA), Ministry of Science and ICT, Information Security Disclosure System (ISDS), Financial Supervisory Service, Data Analysis, Retrieval and Transfer System (DART), and probit regression analysis was performed. In the probit analysis, the relationship with four independent variables was confirmed for three cases: ISMS-P acquisition, ISO/IEC 27001 acquisition, and both ISMS-P and ISO/IEC 27001 acquisition. As a result of the analysis, it was found that companies that acquired both ISMS-P and ISO/IEC 27001 had a positive correlation with the total number of employees and a negative correlation with business history. In addition, the improvement direction of the ISMS-P certification system and information security disclosure system could also be confirmed.

How User's Participation in Feasibility Study Enhances Use of Business Intelligence Systems

  • Kim, Nam Gyu;Kim, Sung Kun
    • Journal of Information Technology Applications and Management
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    • v.24 no.3
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    • pp.1-21
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    • 2017
  • Business Intelligence (BI) system is a strategic tool that presents an analytical perspective about business and external environments. Even though its strategic value was well known, users often avoid using it or adopt it ceremonially. In fact, over 50 per cent of BI projects worldwide are reported to end in failure. Such an unexpectedly lower success rate has been a key issue in BI studies. In order to enhance a proper use of information systems, MIS field provided a number of theoretical constructs. One example is Goodhue & Thompson's Task-Technology Fit (TTF). In addition, internalization, the degree to which people make their own effort to modify behavior, was recently suggested as another important determinant of use. Though in MIS community both TTF and internalization proved to be a key determinant of system use, there has been not much study aiming to discover antecedents influencing these constructs. In this study we assert that user participation should be highlighted in BI projects. Especially, we emphasize user participation at the phase of feasibility study that is mainly conducted to determine whether a BI system is essentially necessary and practicable. Our research model employs participative feasibility study as a major antecedent for TTF and internalization that consequently will lead to user satisfaction and actual use. This model was empirically tested on 121 BI system users. The result shows that user participation in feasibility study is positively associated with TTF and internalization, each being related to user satisfaction and system use. It implies that, if an organization has BI users get involved in strategic feasibility study phase, the BI system would turn out to fit users' tasks and, furthermore, users would put more efforts spontaneously in order to use it properly.

A Study for Smart Apartment for Supporting Intelligent Service based on Ubiquitous (유비쿼터스 기반의 지능형 서비스를 지원하는 스마트 아파트 연구)

  • Ahn, Byeong-Tae;Lee, Chong-Ha;Chung, Bhum-suk
    • Management & Information Systems Review
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    • v.32 no.3
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    • pp.247-261
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    • 2013
  • Recently, the smart phone, a carrying along terminal connection technology such as Galaxytap/iPad etc. evolves, and supply is increasing rapidly, is included for smart phone because various sensor technologies are developed and service application that is acted in terminal with this is accompanied and grow. Continuously 4 generation to 3 Gs, Wibro Wireless network technology of communications a LTE technology from that is constructed, environment for Ubiquitous realization is being constructed fast. Therefore, in this paper it can inquire state of electronic, furniture devices through apartment complex web server and gear that control groove network at smart phone, and control, and confirms home state prevention of crimes state, and video inquiry of position that CCTV is placed in apartment complex was available. And it proposed integrated smart apartment with parking system and medical system using RFID system in ubiquitous environment.

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The Effects of Information Satisfaction on Customer's Trust and Future Behavior Intention in Open Markets (오픈마켓의 정보만족도가 고객 신뢰와 미래행동 의도에 미치는 영향)

  • Jung, Chul-Ho;Namn, Su-Hyeon
    • Management & Information Systems Review
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    • v.29 no.4
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    • pp.67-88
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    • 2010
  • The primary purpose of this study is to examine the effects of information satisfaction on customer trust and future behavior intention in open markets. Based on relevant literature reviews, this study posits three information satisfaction characteristics, that is, seller information satisfaction, product information satisfaction, and transaction procedure information satisfaction as key determinants of customer trust and future behavior intention. And then we structured a research model and hypotheses about relationship between these variables. A total 253 usable survey responses of open market users have been employed in the analysis. The major findings from the data analyses are as follows. Firstly, all three kinds of seller information satisfaction, product information satisfaction, and transaction procedure information satisfaction have a positive influence upon customer trust. Secondly, customer trust have very significantly related to repurchase intention in open markets.

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만족요인 분류를 통한 블로그 서비스 품질 개선 방안 연구

  • Kim, Tae-Won;Park, Sang-Hyun;Kim, Sang-Wook
    • 한국경영정보학회:학술대회논문집
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    • 2008.06a
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    • pp.400-410
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    • 2008
  • As the number of blog users has been increasing significantly, a lot of studies have been carried out to find out what makes people use a blog or feel satisfied with it. However, most of the previous studies assumed that dissatisfaction is the opposite of satisfaction and a person who is dissatisfied with a blog does not use it, failing to explain about blog users who do not feel satisfied with their blogs but use them continually. In addition, the studies found out just blog users' motives and satisfying factors in using blogs, and did not suggest any way to improve and promote blog services. Against this backdrop, this study conducted a survey of blog users in order to examine how the satisfying factors of a blog selected through a prior study affect both satisfaction and dissatisfaction of a user. The survey results showed that the satisfying factors are divided into two groups: group A which affect satisfaction and dissatisfaction equally, and group B which affect them differently. Based on the results, this study subdivides group A into high involvement factors and low involvement ones, and group B into motivators, which strongly affect satisfaction, and hygiene factors, which strongly affect dissatisfaction. According to characteristics of each group, this study suggests ways to improve and promote blog services.

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Strategic Role of ICT for E-Education

  • Im, Jin-Hyouk;Yoo, Sang-Jin
    • The Journal of Information Systems
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    • v.18 no.2
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    • pp.151-161
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    • 2009
  • The daunting challenge thai today's educational organizations face is how to improve academic quality while containing or reducing costs. This paper discusses major changes in the educational environment and ICT-based course improvement efforts; examines some successful cases for course redesign, and proposes an e-education strategy for an educational institution to use ICT strategically in order to achieve both academic quality improvement and cost reduction together.