• Journal of Information Technology Services
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• v.15 no.3
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• pp.15-31
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• 2016

Sales Force Automation (SFA) is a strategic information system and one of the components of operational CRM system. SFA supports salespeople's activities such as selection of potential customers, creative value proposition, after-sales services, etc. SFA is increasingly used in many companies because it has the advantages to raise the salespeople's productivity by developing forecasting ability, value proposition ability, after sales service ability etc. Many researches have shown that implementation of SFA leads to the increase of salepeople performance, organizational performance, and quality of customer relationship. However, Some prior studies have discussed on the SFA implementation failure and pointed out that one of important causes of this failure is salespeople's resistance to SFA. Although many researches explain SFA acceptance phenomenon using Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB), these researches didn't deeply investigate the salespeople's resistance to SFA. Therefore, this study focuses on the factors influencing salespeople's resistance to SFA and the relationships among these factors. This study identified three factors (salespeople's perceived loss of power, perceived loss of autonomy, and perceived time and effort waste) influencing salespeople's resistance to SFA. The hypotheses testing results showed that salespeople's perceived loss of power and perceived time and effort waste significantly increased salespeople's resistance to SFA. And salespeople's perceived loss of power plays a mediating role between perceived loss of autonomy/perceived time and effort waste and salespeople's resistance to SFA. At the end of the paper, theoretical and managerial implications of this study and the limitations and future research directions are discussed.

• Journal of the Institute of Electronics Engineers of Korea TC
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• v.42 no.12
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• pp.17-24
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• 2005

Traditional Internet applications such as FIP and E-mail are increasingly sharing bandwidth with newer, more demanding applications such as Web browsing, IP telephony, video conference and online games. These new applications require Quality of Service (QoS), in terms of delay, loss and throughput that are different from QoS requirements of traditional applications. Unfortunately, current Active Queue Management (AQM) approaches offer monolithic best-effort service to all Internet applications regardless of the current QoS requirements. This paper proposes and evaluates a new AQM technique, called MCDT that provides dynamic and separated buffer threshold for each Applications, those are FTP and e-mail on TCP traffic, streaming services on tagged UDP traffic, and the other services on untagged UDP traffic. Using a new QoS metric, our simulations demonstrate that MCDT yields higher QoS in terms of the delay variation and a packet loss than RED when there are heavy UDP traffics that include streaming applications and data applications. MCDT fits the current best-effort Internet environment without high complexity.

• Journal of the Korean Institute of Telematics and Electronics S
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• v.36S no.1
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• pp.9-19
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• 1999

An increase of the number of the real time applications and the Internet hosts make the Internet architecture changed. Current Internet architecture has some problems to process the real time traffics. To solve these problem, a new Internet architecture is proposed as the Integrated Service model. In the current Internet, as multicast protocols, the QoS multicast and the best-effort multicast have been studied in their separate network environments. But, the Integrated Service Packet Network is a heterogeneous network composed of the QoS delivery domain and the best-effort delivery domain. Thus, those separated multicast protocols have limitations in an ISPN. In this paper, we propose a multicast protocol for the ISPN with the QoS and the best-effort multicasting, and analyze the performance of this protocol. As a result, we find that the packet losses are same for hybrid multicast and best-effort multicast when the bandwidth is sufficient. But, if there exist some background traffics, the hybrid multicast has less packet loss than of the best-effort multicast.

• Korean Management Science Review
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• v.28 no.3
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• pp.73-82
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• 2011

Basel II advanced measurement approaches for operational risk need to estimate the frequency and severity distribution of operational losses. Due to lack of internal loss data, the estimation is impossible in many cases and so external loss data might be used by scaling on asset or gross income. To get around lack of loss data, scenario analysis combined with loss distribution approach can be useful in calculating the capital charge of operational risk. However, scenario based loss distribution approach requires much time and effort. Instead we may apply the analytic hierarchy process to measure operational risk of financial institutions. The analytic hierarchy process combined with loss distribution approach is to estimate the capital charge of operational risk in other areas based on the operational VaR in an area with sufficient loss data. AHP provides a tool for timely measurement of operational risk in this rapidly changing global environment.

• Journal of Magnetics
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• v.1 no.1
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• pp.24-30
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• 1996

The relationship between effective permeability and the remanence ratio of an Fe-based amorphous alloy (Metglas 2605S3A) is investigated over a wide frequency range, in an effort to understand magnetization behavior of the alloy. In the frequency range from 1 to 200 kHz, the permeability is maximum at the remanence ratio of 0.4-0.5 and, at frequencies over 500 kHz, the correlation with negative coefficients emerges indicating that the permeability decreases with the remanent ratio, except for the ribbon coated with an insulating layer of MgO which exhibits both high values of the effective permeability and remanence ratio. It is considered from the correlation results that the boundary at which the dominant magnetization mechanism changes from domain wall motion to spin rotation is near 500 kHz. The core loss is also investigated as a function of annealing time when the samples are annealed at a fixed temperature of $435^{\circ}C$. The core loss in most cases decreases with the annealing time, the degree of the loss may consist of the hysteresis loss and anomalous eddy current loss. The two loss components are considered to be of similar magnitudes at low frequencies while, at high frequencies, the dominant contribution to the total loss is the anomalous loss.

• Proceedings of the IEEK Conference
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• 2002.07c
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• pp.1606-1609
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• 2002

MAC state models appeared with an effort to overcome technical demerits of CDMA in provisioning packet data service. In the scenario of sojourn and transition on MAC states, the design of state sojourn time is a critical issue for an efficient utilization of limited recource; a longer sojourn time leads to more resource being preserved for inactive stations, while more connection components should be recovered with a shorter sojourn time. Thus, the sojourn time at each MAC state must be optimized in consideration of these two conflicting arguments. In this paper, we first present a generic MAC state model. Secondly, based on the generic model, we reveal a relation of inactive period and the delay time of the last packet served in pre- ceding active period and specify a loss function reflect-ing two antinomic features that result from a change of state sojourn time. Using the proposed loss function, we construct a decision problem to find an optima3 rule for state sojourn times. Finally, we present a way of computing Bayes rule by use of the posterior distribution of inactivity duration for given observation on the delay time of last packet. Furthermore, Bayes rules are explicitly expressed for special arrival processes and investigated with respect to traffic load and loss parameters.

• Proceedings of the IEEK Conference
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• 2000.06c
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• pp.149-152
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• 2000

In the Internet, multimedia data transfer is hard to guarantee the characteristics of the Real-Time because of the Best-Effort of the nature of IP, then additional mechanism is applied to multimedia application for real-time data. In this paper, we introduce the nature of multimedia and the necessary facility for real-time protocol. We propose protocol layer, which has necessary function above mentioned and offer the end-to-end transfer far real-time data. Also, the proposed protocol perform a next low operation: 1) a required information for QoS control by using Feedback mechanism is obtained from sender, 2) divided a transferred packet by delay and loss priority. 3) recognized the low service models, and 4) decided a bandwidth and QoS according to a network state

• Proceedings of the KIEE Conference
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• 2004.11c
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• pp.86-88
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• 2004

As the rapid incensement of the number of internet users has occurred recently, many multimedia application services have been emerging. To improve quality of service, traffic can be suggested to be classified with priority in EPON(Ethernet Passive Optical Network), which is supporting the multimedia application services. In this paper, multimedia application services treat bandwidth classifying device in serving both delay sensitive traffic for real-time audio, video and voice data such as VoIP(Voice over Internet Protocol), and nonreal-time traffic such as BE(Best Effort). With looking through existing mechanisms, new mechanism to improve the quality will be suggested. The delay performances and packet losses of traffic achieved by supporting bandwidth allocation of upstream traffic in suggested mechanism will be analyzed with simulation.

• Journal of the Korea Society of Computer and Information
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• v.4 no.4
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• pp.155-162
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• 1999

Various applications of video conferencing are required real-time transmission in order to offer service of best effort in internet. Because the bandwidth of internet changes dynamically, appropriated QoS could not be guaranteed To resolve the problem. available bandwidth between sender and receiver is measured. And according to measured bandwidth, the transmission of multimedia data is controlled In this paper, we propose algorithm of efficient transmission for best QoS in internet According to a present status of network, we measure available bandwidth using feedback RTCP information and change a compression rate to reduce a producing CODEC data. And according to the priority that is measured by packet loss for received RTCP information, we abandon frames indicated as lower weight in transmission buffer of sender.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.4
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• pp.433-438
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• 2018

This study examined the effects of ambiguity aversion on the self-protection and self-insurance efforts using a two-period model to consider the time difference between making an effort and occurring loss, which is in contrast with the existing one-period model. The loss follows a binary distribution while the distribution is ambiguous. The distribution depends on the state variable. First, the effort of ambiguity averse individuals is not always greater than that of ambiguity neutral ones. Second, the effects of absolute ambiguity aversion (AAA), which does not appear in one-period model, were observed. Not-increasing AAA is a sufficient condition to increase the efforts of ambiguity averse individuals compared to those of ambiguity neutral ones. In addition, the change in effort also depends on the probability function of the state. Lastly, the results hold even when the individual is risk neutral or risk loving. As a result, ambiguity aversion needs to be considered independently with risk aversion.