• 통상정보연구
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• 제6권2호
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• pp.171-191
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• 2004

Recently, RFID(Radio Frequency IDentification) is observed with government and connection enterprises as the central figure. RFID utilizing radio is a technology that enable exchange of information sensing and recognize object. RFID is expected that the practical use limits widens by territory that can form vast market such as logistics management according to RFID's low-cost aggravation as well as usage of life and improvement of performance because present R&D is gone vigorously. Because RFID is possible application everywhere if it is various service industries as well as logistics, industry spot, manufactory and place that flowing of goods is, is used, and is becoming big limelight from society several territories.

• Journal of Korea Trade
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• 제24권4호
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• pp.34-48
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• 2020

Purpose - The rapid rise of e-commerce enterprises has led to the development of the logistics industry. At the same time, some enterprises are motivated by the interests to start reducing costs and inputs, which on the contrary leads to low quality of service, thus reducing customer satisfaction. In recent years, vicious competition, violent express delivery and lack of professionalism in the logistics market have led to high annual customer complaint rate, which has resulted in the company losing many loyal customers, but also unable to obtain new customers. Therefore, to pay attention to and understand the psychological needs of customers and improve the quality of logistics distribution service has become a pressing problem for Every express company. Design/methodology - By analyzing the problems existing in logistics distribution of express companies, this paper explores various factors affecting customer satisfaction and takes consumer sentiment as a mediating variable. Through questionnaires to collect relevant data, put forward hypotheses for empirical analysis, use two different software including SPSS 21.0 and AMOS 21.0 to analyze the information, draw conclusions and make recommendations. Findings - According to the above research results, the reliability, convenience, efficiency, professional can have a positive impact on customer satisfaction through the mediating effect of their sentiment, convenience and professional on consumer sentiment and satisfaction are more significant. Originality/value - This paper the establishment of distribution service indicators related to customer satisfaction and empirical analysis can not only enrich and supplement the distribution service quality indicator system studied by the former, but also provide a theoretical basis for future research.

• 무역학회지
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• 제46권6호
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• pp.73-92
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• 2021

Small and medium-sized enterprises (SMEs) account for a large proportion of the total number of enterprises in many countries. The development of SMEs has contributed to job creation and economic benefits. Every government has formulated active diversification strategies to promote the export market of SMEs, but the performance of export capabilities remains insufficient. The primary purpose of this study is to examine the effectiveness of export credit insurance in promoting SME export performance in Canada. Using data from 2008-2017, the augmented Dickey-Fuller (ADF) model to test the stationarity of the concerned variables and the error correction model (ECM) and autoregressive distributed lag (ARDL) cointegration test to empirically investigate the cointegration relationship between the research targets. The results represent the positive and critical impact of export relative price and domestic demand pressure on Canada's export performance, and the negative impact of the export volume index at a significant level. Regrettably, the impact of export credit insurance on the export performance of Canadian SMEs is considered exaggerated overall. In view of this result, it is necessary for the Canadian government to enact policies based on the current market status. And enhance confidence among SMEs to begin exports and diversify their markets rather than focusing only on the domestic or US market, especially given the impact of COVID-19. From the case of Canada, Korean government can attempt to learn from them to conduct more efficient strategies for SMEs.

• 수산해양교육연구
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• 제21권1호
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• pp.96-105
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• 2009

Recently, the logistics companies are constructing distribution market for logistics service in hinterland which is convenient for management and activity of logistics. Since the expansion of hinterland has physical constraints and related to the adjacent cities, it is vital to select value added types of logistics in the business. This study determines the priority of logistics business types in the hinterland of Busan's new port using DHP, and also it suggests future types of logistics business by comparing result of study with the enterprises located in the hinterland. As a result, the inter-modal transport business has higher weight than the storage business. The distribution manufacturing business also has relatively high weight. Therefore, the inter-modal business and storage business need to keep a present status in hinterland, and the distribution manufacturing business should consolidate the role.

• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2012년도 춘계학술대회
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• pp.853-854
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• 2012

최근 물류환경은 고객 요구의 다양화, IT 기술의 발전 및 기업경영의 글로벌화 등으로 급격하게 변하고 있다. 특히 글로벌 물류로 인해 생산과 소비의 거리가 멀어짐에 따라 물류 비용 절감 방안은 기업의 경쟁력 확보에 절대적인 영향을 미치고 있다. 따라서 기업은 물류 경쟁력을 확보하기 위해 기업내에서 분산된 자원을 효율적으로 통합관리하기 위해 전사적 자원관리 프로그램인 ERP가 기업경쟁력 확보를 위한 새로운 도구로 주목받게 되었다. 본 논문에서는 수주업무, 구매업무, 생산관리, 품질관리 및 남품 관리를 체계적이고 효율적으로 제공하는 물류 ERP의 구축 방안을 제안한다.

• International Journal of Computer Science & Network Security
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• 제22권3호
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• pp.9-16
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• 2022

The relevance of the topic is determined by the existence of inconsistencies between economic and environmental aspects of innovative development of urban logistics infrastructure, as well as the conflict of public, state and private commercial interests in this issue. The purpose of the article is to determine the principles and effective tools for innovative development of urban logistics infrastructure, taking into account pandemic constraints. The influence of the environmental aspect on the dynamics of transport flows was analyzed in detail and characterized, the scheme of determining the optimal solution for the development of the city was proposed considering the compromise between economic and ecological interests of society, state and business entities. A scheme of innovative development of urban logistics infrastructure under pandemic constraints was also developed. Materials of the article are relevant for developers of city plans, managers of urban logistics infrastructure, employees of enterprises participating in transport and logistics markets, scientists, and doctoral students.

• 산업진흥연구
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• 제8권2호
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• pp.177-185
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• 2023

최근 물류기업은 경제활동의 중요한 구성요소로 빠르게 발전해 왔으나 물류기업의 특수한 성과관리 방식으로 인해 성과평가에 문제가 대두되고 있다. 본 논문은 중국 내 19개 상장 물류기업의 경영성과를 분석하여 실적개선 전략을 제시하였다. 투입변수로는 운영비, 연구개발비, 인건비, 일반관리비를, 산출변수로는 영업이익과 순이익을 채택하였다. DEAP 2.1 소프트웨어를 사용하여 2016년부터 2021년까지 BBC 모델에 의해 DEA 효율성을 평가하였다. 연도별 경영실적을 분석한 결과 일부 상장 물류기업이 안정적이고 전향적인 성과 결과를 보이고 있었다.

• 한국항해항만학회:학술대회논문집
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• 한국항해항만학회 2017년도 추계학술대회
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• pp.140-142
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• 2017

Hai Phong is the important transportation hub of the northern Vietnam with many advantages. Hai Phong can connect with orthers provinces by road, railway, airport, seaport system and inland waterway. So far, Hai Phong is develop so fast However, Hai Phong's logistics services are still low level and less competitive. The human resources are lacking of experiences and also low quality, the logistics enterprises are small, low capital and they can not compete with foreign companies. Further more, the infrastructure are invested but there are still have some problems inside. This paper has assessed and systemized the situation of development of Hai phong.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2007년도 추계학술대회
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• pp.181-191
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• 2007

Logistics creates a boom in accordance with the recent new technique's development along with the recent RFID/USN of ubiquitous computing technique. The wave of 4PL(Fourth Party Logistics) that added the strategic consulting based on new IT techniques to logistics outsourcing through existing 3PL service with is a great issue. Moreover, the customer enterprises which contained manufacturers and distributors need the one stop service, therefore a method for effectively dealing with global logistics' environment changes is needed. Above all, a development of the 4PL system with RFID is very urgent. We developed the RFID u-4PL system progressed more than the present system, in which we applied many international standards. Finally, we constructed the web service based on Web 2.0 because of important condition of 4PL.

• 디지털융복합연구
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• 제14권2호
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• pp.131-140
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• 2016

물류서비스는 경제주체간의 원활한 상품 수송을 도모하여 구매, 소비를 뒷받침하는 효율적 경제 및 시장의 필수조건이다. 특히 기업의 물류활동은 소비자에게 전달하고자하는 제품 및 서비스의 생산과 유통을 책임지는 필수 기업활동이자 기업 경쟁력의 원천이다. 그러나 국내 물류기업의 영세성 및 낮은 생산성, 물류산업체계의 비효율성, 2자 물류기업 중심으로 성장하면서 비롯된 전문 제3자 물류 전문시장의 성장 한계, 물류기업의 해외진출 미흡, 물류 전문인력 부족 등이 해결해야 할 과제이다. 따라서 본 연구는 제3자 물류업의 개념과 발전과정을 살펴보고, 국내 제3자 물류업 시장 현황을 분석하여 이를 근거로 수요측면 즉 기업측면, 공급측면, 정부의 정책적 지원측면으로 구분하여 국내 제3자 물류업의 활성화 방안을 제시하였다.