• Journal of Korean Library and Information Science Society
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• v.52 no.3
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• pp.157-175
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• 2021

The purpose of this study is to investigate the service quality of special libraries using Importance-Performance Analysis (IPA) method. This study also applied the working year factor to IPA model for establishing more improved library service strategies. A total 127 library users who work in governmental policy or research institutions in South Korea participated in this study. This study conducted regression analysis to compare with the results of IPA. The results of survey revealed that special library users had high expectation for library services, but they perceived the performance of the library service as insufficient. Special library users assessed that the information services of libraries were well provided but required additional efforts in services related with space and provided by librarian. Interestingly, when the library services were measured by working years, special library users who have worked for more than eight years were generally satisfied with library services with no "possible overkill" services, but users with less than three years working experience particularly expressed dissatisfaction with the service provided by librarians. The results of regression analysis supported the results of IPA. Finally, this study provides several important suggestions for better special library service.

• Journal of the Korean Society for Library and Information Science
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• v.47 no.3
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• pp.139-160
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• 2013

Ten Web sites from educational policy authorities, educational research institutions, professional educational, and national libraries that provide educational policy information services are investigated using content analysis method. They are analyzed using various types of information sources, classification schemes, and functions of information retrieval. Standardization of classification scheme of educational policy information, standardization of meta data items, improvement of retrieval systems, provision of personalized information services to educational policy authorities, operation of specialized policy information centers, and cooperation among professional institutions are suggested. A model of a specialized educational policy information center is proposed.

• Journal of Korean Library and Information Science Society
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• v.41 no.4
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• pp.269-293
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• 2010

Opening university library doors to the community is essential to meeting their demands and it is also the duty of university libraries. Since opening doors of university libraries have become more and more significant, this study analysed the conditions of the university libraries that have the open-door policy to external users and carried out an analysis of problems caused by the open-door policy. The following alternatives were suggested : the introduction of the membership system about the external users, the role division of university library and local public libraries, reinforcement of external library user education, and access management about external users.

• Journal of the Korean Society for Library and Information Science
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• v.30 no.4
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• pp.61-83
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• 1996

In ordo. to establish cataloging procedures for non-book materials(NBM), library has In make policy decisions which will apply to all materials. This study explores problem areas in bibliographic control and descriptive cataloging for NBM and issues to be decided in cataloging policy for NBM are presented. Recently proposed KORMARC Rules for Descriptive Cataloging, NBM is looked into and compared with AACR2R and some problems to be considered for revising are suggested. Principle and tools needed for subject analysis of NBM are discussed and special issues of subject analysis for NBM are presented.

• Journal of the Korean Society for Library and Information Science
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• v.51 no.3
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• pp.265-292
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• 2017

The purpose of this study is to figure out the movements of policy actors in the policy process of the establishment of a local cultural foundation in B-gu(district), A-si (city), then to explore the way to contract out of the management of public libraries to the cultural foundation in the policy process. Data for the study were collected from various sources from newspapers and assembly minutes to blogs and SNS messages of the policy actors, then analysed based on Advocacy Coalition Framework (ACF). The results showed that 'agreement of contract-out' coalition only accepted public interest of the public libraries between the public interest and specialty of librarianship which were insisted by 'disagreement of contract-out' coalition's policy beliefs. The comparison between this case and a similar policy case showed that the specialty of librarianship as a core belief is effective in changing the beliefs of other coalition. Eventually, it is required to differentiate and to specialize library services among public services in a local area in order to keep the direct management of public libraries by the local government, and this means that everyday library services influence the decision making of library policies in the local area.

• Journal of Korean Library and Information Science Society
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• v.53 no.4
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• pp.101-121
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• 2022

In this study, to expand and develop the policy information portal (POINT) of the National Library of Korea Sejong. This study conducted a survey and in-depth interview with government officials and policy researchers. The suggested ways to support the policy information portal (POINT) in the future. As a result of the analysis, the use of the current policy information portal service was found to be low, and it was found that improvement of information access, integrated search, and expansion of information provision data were more necessary. It was suggested that a one-stop service should be implemented to provide various information, systematic information on related data for each task, overseas trend data, core service data, promotion activation, data linkage by strengthening cooperation with various government ministries and research institutes, and easy information provision and menu composition.

• Journal of Korean Library and Information Science Society
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• v.45 no.2
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• pp.73-92
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• 2014

A school library manifesto means the policies and rules on school libraries and includes the direction which they should follow and the criteria which school libraries should keep. Compared the school library manifestos of IFLA/UNESCO, IASL with that of Japan, the school library manifestos of IFLA/UNESCO are constituted with mission of the school library, funding legislation and networks, goal of the school library, staff, operation and management, implementing manifesto etc. and underline funding legislation and networks. The IASL policy statement on school libraries includes functions, materials, facilities, personnel, lifelong education, skills, literacy development, government and public support etc. and emphasizes lifelong education, skills, literacy development. The school library manifesto of Japan includes philosophy, functions, staff, material, facilities and management etc. and highlights philosophy. As a result of comparison and analysis of the school library manifestos of IFLA/UNESCO, IASL and Japan with that of Korea, the school library manifesto of Korea needs to comprise mission, facilities, staff, lifelong education, skills, literacy development, funding legislation, operation and management, government responsibility for implementing the manifesto, etc. by accepting the components in the manifestos of advanced countries, stressing the educational roles of school libraries and by separating the educational area from others.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.4
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• pp.77-99
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• 2023

This study aims to quantitatively assess collection and circulation data of one small library in an area where multicultural users are concentrated and draw policy implications on improving multicultural services for public libraries. The Ansan Multicultural Small Library was selected for examining the library's collection and circulation usages from 2016 to 2022. The numbers of collection and circulation, collection turnover rates and use factors were calculated by year, language, and KDC subject. The result of this study presents the empirical evidence drawn from users' circulation usage, which can be a basis for leading to valid collection development and multicultural service policies.

• Journal of the Korean Society for Library and Information Science
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• v.21
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• pp.141-168
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• 1991

The Purpose of this study is to explore and analyse ways of enhancing the effectiveness of reference service through reference evaluation. Marketing research technique combined with pre-evaluation theory was applied in this study to find out information for practice the service based on current concept of reference service. Aims and results of this study can be summarised as follows: First, the evaluation of effectiveness of reference service should be conducted for the purpose of finding out the ways of increasing user's satisfaction. Second, the policy evaluation was understood as the appropriated evaluation concept. The policy evaluation in principle coincides with reference service in sense that the satisfaction of public should have priority and hence be the criterion of the evaluation. Third, marketing research based on recently developed 'marketing concept', which concentrates all its efforts to meet user's demand and attempt to acquire the information for better marketing management of non-profit organization such as library, is examined to find out the evaluation method practically applicable to the pre-evaluation of reference service. In this study , conjoint analysis was adopted as the method of pre-evaluation about reference service. The Reference Room of the Central Library Yonsei University, was selected as the arget sample to find out the expected condition for the maximization of the user's satisfaction from the reference service. Based on this example study, the analysis indicates as the most desirable combination for reference service in terms of the user's satisfaction is following condition: the younger librarian with aimable personality who displays willingness In his/her assistance, plus as the method of reference service, sufficient and practical introduction to the reference materials available, plus immediate and satisfactory result of the service, and finally a library equipped with inter-library use system.

• Journal of the Korean Society for information Management
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• v.29 no.4
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• pp.209-227
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• 2012

This study intends to develop R&D policy agendas that are required to prepare a smart library/smart society in Korea libraries. To the end, methodology was established to explore policy issues and agenda for library R&D, and the preliminary agendas were drawn from informetrics, subject analysis, and brainstorming techniques. Then, the preliminary agendas were revised through supplementary works, such as the comprehensive investigation into research papers and the recent research projects. Based on the results, evaluation for the R&D agendas was performed. The Analytic Hierarchy Process (AHP) method was used as a structured technique for analyzing the importance and the priority of the agendas. This study can be used for improving and/or expanding quality of information services in Korean libraries and for exploring the requirements to play a crucial role in the future society.