• Title/Summary/Keyword: Lessons Learned

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A Study on IT Service Management Based on ITIL with Consideration of IT Governance Structures : Focused on A Case Study of Manufacturing Company (IT 거버넌스 체계를 고려한 ITIL 기반의 IT 서비스 관리에 관한 연구 : 제조업 사례 중심으로)

  • Oh, Hwa-Seog;Cho, Chi-Woon
    • Journal of the Korea Safety Management & Science
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    • v.12 no.1
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    • pp.149-159
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    • 2010
  • Unknowingly, the relationship between IT departments and their internal customers becomes that of client-supplier based on the mechanisms of marketing and competition. In addition, due to enhanced focus on the customer in the planning, development, and delivery of information service, IT service management(ITSM) has become increasingly important. These days IT management is focusing particularly on the 'de-facto' standard ITIL (IT Infrastructure Library) for implementing ITSM. It is linked as a part of CobiT’s 'deliver and support' domain, which is a framework of IT governance, and ISO/IEC 20000 is a unique international certification standards on the ITSM. This paper proposes the strategy and procedure for ITSM implementation based on ITIL with consideration of IT governance structure for manufacturing industries. It also presents a case study to share the lessons learned and results of an ITSM project.

A Case Study on The User Oriented Management System for Enterprise Information Systems Operational Performance (사용자 중심의 기업정보시스템 운영성과 관리체계에 관한 사례연구)

  • Lee, Yong Geun;Hwang, K.T.
    • Journal of Information Technology Applications and Management
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    • v.22 no.1
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    • pp.109-130
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    • 2015
  • This study aims to provide the results of a case study, based on the action research approach, in which an user-oriented management system for enterprise information systems operational performance is successful developed and applied. This study performs the research and summarizes the results by adopting 5-step approach of action research, i.e., diagnosing, action planning, action taking, evaluating and specifying learning. The most important lessons learned from the study include (1) operation performance measures should be established to be shared by the management and users; (2) evaluation and improvement activities should be performed continually; and (3) formula to calculate the measure should be evolved so that improvement initiatives can be identified. The results of the study are expected to provide the companies intending to develop a management system for enterprise information systems operational performance with the practical and useful information. In addition, it is expected to suggest the research results that can be utilized as a basis for future research in this area.

Design and Implementation of Case-Based Reasoning System for Knowledge Management : The Case Study of Plant Construction Division of 'H' Cooperation (지식경영을 위한 사례기반추론 시스템의 설계 및 구축 : 'H'기업의 플랜트 건설 프로젝트 적용사례)

  • Jang, Gil-San
    • The Journal of Information Systems
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    • v.18 no.3
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    • pp.231-249
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    • 2009
  • Recently, plant construction industries are enjoying a favorable business climate centering around developing countries and oil producing countries rich in oil money. This paper proposes a methodology of implementing case-based reasoning(CBR) system for managing knowledge like lessons learned and various documents accumulated in performing power plant construction projects which are receiving a lot of order from foreign countries such as the Middle East, etc. Our methodology is consisted of 10 steps : user requirement gathering, information modeling, case modeling, case base design, similarity function design, user interface design, case base building, CBR module development, user interface implementation, integration test. Also, to illustrate the effectiveness of proposed methodology, the real CBR system is implemented for the plant business division of 'H' company which has international competitiveness in the field of plant construction industry. At present, the implemented CBR system is successfully utilizing as storing, sharing, and reusing knowledge which is accumulated in performing power plant construction projects in the target enterprise.

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Analysis of Triggering Events of a Geosynthetic Wall Slope Failure within Slope Stability Perspective (사면안정측면에서의 보강토 옹벽 붕괴 요인 분석)

  • Yoo, Chung-Sik;Jung, Hye-Young;Jung, Hyuk-Sang
    • Proceedings of the Korean Geotechical Society Conference
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    • 2005.03a
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    • pp.207-215
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    • 2005
  • This paper presents a case history of a geosynthetics-reinforced segmental retaining wall, which collapsed during a sever rainfall immediately after the completion of the wall construction. In an attempt to identify possible causes for the collapse, a comprehensive investigation was carried out including physical and strength tests on the backfill, stability analyses on the as-built design based on the current design approaches, and slope stability analyses with pore pressure consideration. The investigation revealed that the inappropriate as-built design and the bad-quality backfill were mainly responsible for the collapse. This paper describes the site condition including wall design, details of the results of investigation and finally, lessons learned. Practical significance of the findings from this study is also discussed.

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A Study of the status and development strategy for national geospatial data framework in germany (독일의 국가공간정보기반 구축현황 및 발전전략에 관한 연구)

  • 양광식
    • Spatial Information Research
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    • v.9 no.1
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    • pp.155-169
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    • 2001
  • Although the strategies and experiences of GIS leading countries are considered for the implementation of NGIS-Development in Korea, the western european nations cases are not analysed. Based on this study focused on German approaches to establish and implement the construction of national geospatial data framework. The goals, construction strategies and contexts of german national framework data, it called authoritative topographic-cartographic information system(ATKIS) in germany, are presented in detail. As a result, some lessons are suggested that can be learned by german approaches. Because we are now standing on the phase of "A Second Master Plan for National Geographic Information System", the german approach can be very for the development of the national framework database in Korea.

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Tunnelling on terrace soil deposits: Characterization and experiences on the Bogota-Villavicencio road

  • Colmenares, Julio E.;Davila, Juan M.;Shin, Jong-Ho;Vega, Jairo
    • Geomechanics and Engineering
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    • v.15 no.3
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    • pp.899-910
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    • 2018
  • Terrace deposits are often encountered in portal areas and tunnels with low overburden. They are challenging to excavate considering their great mechanical and spatial heterogeneity and a very high stiffness contrast within the ground. Terrace deposits are difficult to characterize, considering that samples for laboratory testing are almost unfeasible to obtain, and laboratory tests may not be representative due to scale effects. This paper presents the approach taken for their characterization during the design stage and their posterior validation performed during construction. Lessons learned from several tunnels excavated on terrace deposits on the Bogota-Villavicencio road (central-east Colombia), suggest that based on numerical simulations, laboratory testing and tunnel system behaviour monitoring, an observational approach allows engineers to optimize the excavation and support methods for the encountered ground conditions, resulting in a more economic and safe construction.

Creating a Silicon Valley: Lessons Learned from Taiwan (하이테크 클러스터의 경쟁력: 실리콘밸리와 대만의 사례)

  • Chang Soo-Duck
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.2
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    • pp.86-92
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    • 2004
  • 미국의 실리콘밸리와 대만의 신주공업단지는 종종 첨단 산업집적단지의 성공적 모델로 불리어진다. 이들 두 지역의 성공 및 경쟁력에 대한 지배적 설명은 전통적으로 경제활동의 공간적 집적이 가져다주는 경제적 이익을 제시하기 위해 사용된 "외부규모의 경제"에 이론적 기반을 두고 있다. 그러나, 외부경제란 개념만으로 이들 지역의 역동적 발전과 모방하기 힘든 경쟁력을 설명하기에는 부족함이 많았다. 본 논문은 이들 지역에서 역사적으로 전개되어진 기업과 외부 경제주체들과의 관계를 사회적 자본, 네트워크 기반 산업시스템 분석, 자원기반이론 등을 토대로 분석하여 이들 두 지역이 첨단집적단지로서의 성공요인과 경쟁우위에 대해서 살펴보고자 했다. 아울러 본 논문은 이들 두 지역에 있어서 발전적 협력관계를 분석함으로서 국내에서 이러한 첨단산업단지를 개발하고 발전시키기 위해 필요한 것이 무엇인지를 검토하고 이에 필요한 정책적 시사점을 몇 가지 제시했다.몇 가지 제시했다.

LESSONS LEARNED FROM HALDEN PROJECT RESEARCH ON HUMAN SYSTEM INTERFACES

  • Braseth, Alf Ove;Nihlwing, Christer;Svengren, Hakan;Veland, Oystein;Hurlen, Lars;Kvalem, Jon
    • Nuclear Engineering and Technology
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    • v.41 no.3
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    • pp.215-224
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    • 2009
  • Innovative Human System Interfaces (HSIs) has been a major topic of research of the international Halden Reactor Project (HRP) for many years. Different design concepts have been addressed and prototypes have been implemented and evaluated in the experimental control room facility of HRP. Many of the concepts go far beyond traditional P&ID type displays, and utilize advanced computer graphics and animations. The paper briefly describes some of the concepts, their advantages and disadvantages experienced through evaluations and feedback from users.

Toxicogenomics and Cell-based Assays for Toxicology

  • Tong, Weida;Fang, Hong;Mendrick, Donna
    • Interdisciplinary Bio Central
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    • v.1 no.3
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    • pp.10.1-10.5
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    • 2009
  • Toxicity is usually investigated using a set of standardized animal-based studies which, unfortunately, fail to detect all compounds that induce human adverse events and do not provide detailed mechanistic information of observed toxicity. As an alternative to conventional toxicology, toxicogenomics takes advantage of currently advanced technologies in genomics, proteomics, metabolomics, and bioinformatics to gain a molecular level understanding of toxicity and to enhance the predictive power of toxicity testing in drug development and risk/safety assessment. In addition, there has been a renewed interest, particularly in various government agencies, to prioritize and/or supplement animal testing with a battery of mechanistically informative in vitro assays. This article provides a brief summary of the issues, challenges and lessons learned in these fields and discuss the ways forward to further advance toxicology using these technologies.

Animal Breeding: What Does the Future Hold?

  • Eisen, E.J.
    • Asian-Australasian Journal of Animal Sciences
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    • v.20 no.3
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    • pp.453-460
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    • 2007
  • An overview of developments important in the future of animal breeding is discussed. Examples from the application of quantitative genetic principles to selection in chickens and mice are given. Lessons to be learned from these species are that selection for production traits in livestock must also consider selection for reproduction and other fitness-related traits and inbreeding should be minimized. Short-term selection benefits of best linear unbiased predictor methodology must be weighed against long-term risks of increased rate of inbreeding. Different options have been developed to minimize inbreeding rates while maximizing selection response. Development of molecular genetic methods to search for quantitative trait loci provides the opportunity for incorporating marker-assisted selection and introgression as new tools for increasing efficiency of genetic improvement. Theoretical and computer simulation studies indicate that these methods hold great promise once genotyping costs are reduced to make the technology economically feasible. Cloning and transgenesis are not likely to contribute significantly to genetic improvement of livestock production in the near future.