• 제목/요약/키워드: Knowledge management research

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지식유출 의도의 내재적 및 외재적 요인에 대한 연구: 암묵적 지식 관점에서 (Internal and External Factors of Knowledge Leakage Intention: From Tacit Knowledge Perspective)

  • 김용태;구윤모;이재남
    • 지식경영연구
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    • 제20권4호
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    • pp.75-97
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    • 2019
  • In the rapidly changing business environment, knowledge has been recognized as a core asset for sustaining an organization's competitive advantage. In addition, knowledge sharing is one of the key elements of knowledge management, emphasizing external knowledge sharing beyond initial internal knowledge sharing. However, while knowledge management research emphasizes knowledge sharing, which is a positive aspect, research on preventing knowledge leakage that can have negative consequences is relatively lacking. Companies have tried to minimize the negative effects of knowledge management but many knowledge leakage accidents are still occurring. Therefore, this study aims to examine the effects of external factors based on deterrence theory and internal factors based on self-determination theory on knowledge leakage intention focusing on tacit knowledge. The results of the empirical analysis of 100 data sets collected through a scenario-based survey show that certainty of sanctions, social disapproval, and competence are found to have a significant effect on reducing tacit knowledge leakage intention. Furthermore, informal sanctions have a greater impact on tacit knowledge leakage intention than formal sanctions and external factors have a greater effect on tacit knowledge leakage intention than internal factors.

정부출연연구소의 지식관리 성과 평가항목 및 측정지표 개발 (Development of Evaluation Items and Measurement Indices for Knowledge Management Performance of Government-funded Research Institutes)

  • 정택영;김상훈;박일규;김창규
    • 한국IT서비스학회지
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    • 제10권4호
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    • pp.171-189
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    • 2011
  • KAs information and knowledge are increasingly becoming more important in the knowledge-driven society, knowledge management, as a very important management paradigm, is securing firm position in private and public sectors. Complying with this paradigm, government-funded research institutes in science-technology sector are actively utilizing knowledge management by employing knowledge management system and evaluating its applications' performance. The purpose of this study is to develop evaluation items and measurement indices to rationally measure knowledge management performance of the government-funded research institutes and to verify the feasibility of applying these evaluation items and indices. To achieve this research goal, the evaluation model of knowledge management performance was constructed by reviewing and integrating the existing studies, and subsequently, evaluation areas, evaluation items, measurement indices were derived from this evaluation model. Also, the feasibility analysis on the evaluation items and measurement indices was performed by means of FGI(Focus Group Interview) with the knowledge management experts belonging to Korean government-funded institutions in science-technology sector. The implications of this study are as follows : in theoretical perspective, this study has proposed a criterion frame to evaluate knowledge management performance, and has rationally drawn evaluation items and measurement indices from the criterion frame. And in practical perspective, this study has improved the validity and practicality of the measurement indices, which can lead to more reasonable and easier evaluation of knowledge management performance of the government-funded research institutes.

연구 프로세스 기반 지식관리 프레임워크 구축에 관한 연구 (A Study on Building Up Process-based Knowledge Management Framework in Research Institute)

  • 최희윤
    • 정보관리연구
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    • 제36권2호
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    • pp.73-98
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    • 2005
  • 지식 혹은 기술을 중심으로 연구개발 등 업무 프로세스가 이루어지는 연구소에서 지식관리의 중요성이 더욱 강조되고 있다. 연구개발은 조직의 성장 엔진 역할을 담당하고 있으며, 지식 및 경험을 유기적으로 통합 공유하여 새로운 지식을 창출하는 과정인 업무 자체가 지식관리 프로세스라 할 수 있기 때문이다. 본 연구에서는 연구 프로세스 기반 지식관리 프로세스를 도출하고, 실제로 이러한 체계의 지식관리를 추진하고 있는 포스코경영연구소의 사례 연구를 통해 지식관리의 실천적 모델을 제시하고자 한다.

시스템 다이나믹스를 이용한 지식 기반 의사결정 (Knowledge-based Decision Making using System Dynamics)

  • 김희웅;곽상만
    • 산업공학
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    • 제13권1호
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    • pp.17-28
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    • 2000
  • As knowledge has been recognized as a new resource in gaining organizational competitiveness, Knowledge Management (KM) is suggested as a method to manage and apply knowledge for business management. KM research, however, has focused on identifying, storing, and distributing the transaction-related knowledge in an organization. There has been little research on applying the knowledge to decision-making or strategy development that is the main task of business management. The application of knowledge to decision making has higher impact on organizational performance rather than just the knowledge management for process transaction. In this research, we suggest System Dynamics (SD) for the knowledge-based decision-making. Based on the modeling method of SD, we can translate partial and implicit knowledge resident in individual's mental model into organized explicit knowledge. The simulation test of the organized knowledge model enables decision-makers to understand the structure of the target problem and its behavior mechanism, which facilitates effective decision-making. We will compare the proposed method and other KM methods and discuss this research based on the application case to a real telecommunication company.

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그래프 이론 및 네트워크 모델을 이용한 지식경영연구 논문 트랜드 분석 (A trend analysis of the Knowledge Management Research using graph theory and network model)

  • 이동현;이 호;김정민
    • 지식경영연구
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    • 제17권1호
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    • pp.1-16
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    • 2016
  • 본 연구에서는 국내 지식경영 분야의 연구동향들이 어떻게 전개되어 왔는지 살펴보기 위해 한국지식경영학회의 지식경영연구 학술지에 2000년 부터 2015년까지 게재된 총 352개의 논문의 1496개의 키워드를 대상으로 그래프 이론 및 네트워크 모델을 이용하여 추세를 분석하였다. 분석 결과를 통하여 최근 각광받고 키워드들, 네트워크의 중심에서 멀어진 키워드들, 그리고 키워드들 간의 단절고리에 대하여 알아보았다. 연구자들은 본 연구결과를 활용하여 향후 지식경영 분야 후속연구의 설계 및 주제선정을 위한 기초자료로 삼을 수 있을 것이다.

기업의 지식경영 실행에 관한 질적 연구 : S기업의 지식경영 실천 사례 (Implementing Knowledge Management : A Case Study of S Global Corporation)

  • 현경택;홍아정
    • 지식경영연구
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    • 제11권1호
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    • pp.129-146
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    • 2010
  • As knowledge has become the most important means of production for a company to survive in a "knowledge-based society", knowledge management has become the key issue in the corporate sector. Despite its growing significance, there are limited numbers of research that describe how companies actually develop, share and practice their knowledge. From this perspective, this study used a qualitative approach to explore on the actual process of knowledge management implementation. In-depth interviews with eleven senior managers, who were working at S global corporation, were conducted. The results show that there are differences between how the participants perceive and how they actually perform in managing knowledge. While the participants tend to conceptualize knowledge management as building a technical system, their performance has shown that knowledge has been developed and shared through active interaction among the members in the company. The factors that impede knowledge management were caused by the individualized job assignment and inapplicable exercises that result in obscuring information flow and utilizing inadequate and low quality of knowledge. The findings of this study imply that knowledge management is not a matter of formality but a paradigm that assures for the flow and share of knowledge.

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조직에서 사용자의 정보시스템 수용 : 지식경영시스템의 경우 (User Acceptance of Information Systems within Organization : Case of Knowledge Management Systems)

  • 이정섭
    • 한국경영과학회지
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    • 제29권4호
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    • pp.11-40
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    • 2004
  • Organizations have attempted to develop Knowledge Management Systems for achieving competitive advantage by effectively managing organizational knowledge. However, if Knowledge Management Systems are not user-oriented, organizations may not attain desired goals. That is, it must be utilized and accepted by organizational members to be successful systems. This study proposes an extended Technology Acceptance Model and empirically validates it. For that purpose, a research model is set UP that consists of antecedent variables, perception moderators, and intention to use the system. Empirical data analysis found significant relationships among research variables, as suggested in research hypotheses. The results of the analysis indicated that perceived usefulness, ease of use, job relevance and information quality should be considered as important factors in designing Knowledge Management Systems. In addition, perceived value, incentive, affect, self-efficacy, and image were found to influence the perception of users in the usage situation.

조직 내 분석지 생성 영향 요인에 관한 탐색적 사례 연구 (An Exploratory Case Study on the Factors Affecting the Analytical Knowledge Creation in the Organization)

  • 이재환;김영걸
    • 지식경영연구
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    • 제2권1호
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    • pp.25-44
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    • 2001
  • There are two types of organizational knowledge in terms of its creation process: experiential and analytical knowledge. The experiential knowledge is created by repetitive experiences of an individual or team through task execution, while the analytical knowledge is acquired by analyzing accumulated data or information in the organization. The experiential knowledge often remains tacit or implicit in the organization because it is primarily acquired at an individual or team level. Therefore, the issue on the experiential knowledge is to share it actively within the organization. On the other hand, the analytical knowledge is explicit in its nature since it is extracted from data or information. Thus, it is important to guide a systematic creation of the analytical knowledge rather than encourage to share it. The current trend of "knowledge management" mainly focuses on the experiential knowledge - know-how, idea, case, etc - and neglects another important knowledge in the organization. i. e., analytical knowledge. This paper tries to shed a new light on the "knowledge management" arena by introducing rather new perspective in the concept of knowledge. The purpose of this study is to identify the factors affecting the analytical knowledge creation in the organization. We conducted an exploratory case study of three companies with a previously defined research framework and found some critical factors for the analytical knowledge creation. They are "organizational resource", "effectiveness of feedback process", "data source management", and "experimental mind set". Finally, we proposed research model and propositions regarding the analytical knowledge creation in the organization.

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An Inclusive Evaluation of Linkage Between Environmental Managerial Accounting and Knowledge Management: Empirical Evidence from Vietnam

  • HUYNH, Quang Linh
    • The Journal of Asian Finance, Economics and Business
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    • 제9권7호
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    • pp.135-144
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    • 2022
  • The relationship between applying knowledge management and accepting environmentally managed accounting is more complicated than previous studies suggested. Knowledge management is both an antecedent and a consequence of implementing environmentally managed accounting in the workplace. Nonetheless, none of the prior studies have systematically investigated this relationship. The current article attempted to scrutinize the reciprocated multifaceted tie between environmental managerial accounting and knowledge management by utilizing the methods of directed graph searches as well as directed acyclic graphs. The research data was gathered from 342 publicly-listed corporations in Vietnam's key stock markets. The empirical findings disclose that implementing knowledge management can lead to adopting environmental managerial accounting in business, which is, in turn, an antecedent of accepting knowledge management. More importantly, the current research found that the adoption of knowledge management is the first factor to affect the research model. Nonetheless, the usage of knowledge management in business can, in turn, have a positive effect back to the implementing extent of environmental managerial accounting. The findings are beneficial to scientists and particularly to executives by shedding new insight into this reciprocated bond, which can lead executives to make sound decisions regarding knowledge management and environmental managerial accounting for businesses to acquire competitive advantages.

The Role of Knowledge Management, Managerial Competence, Market Orientation, and Innovation on Sustainable Competitive Advantage

  • SUKOROTO;Heru Kurnianto TJAHJONO;Sri Handari WAHYUNINGSIH
    • 유통과학연구
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    • 제21권5호
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    • pp.63-73
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    • 2023
  • Purpose: This study proposes a model for future research agendas on knowledge management activities as a source of increasing sustainable competitive advantage. Based on the literature, the role of knowledge management in sustainable competitive advantage does not necessarily have a significant effect but involves other variables. For this reason, future research proposals on the role of knowledge management on sustainable competitive advantage and other relevant variables need to be carried out. Research design, data, and methodology: This research uses a literature study. The model development stage is (1) relevant research studies, (2) identification of relevant theories and related variables, (3) developing and making a hypothesis (4) proposed model. Results: From the literature study, it was found that knowledge management plays a role in increasing managerial competence, market orientation, and innovation. Furthermore, managerial competence, market orientation, and innovation significantly affect sustainable competitive advantage. However, other studies have found a different relationship. Conclusions: This study proposes a research model on the role of knowledge management, managerial competence, market orientation, and innovation to improve sustainable competitive advantage. The study results can be used for further research based on the proposed model and as a reference for company owners and management to increase competitive advantage.